I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

Wonderful service! Skilled professionals. In an industry full of crooks this is One of the very…read morefew mechanics I actually trust. They have shown remarkable integrity and honesty on a number of occasions! The fact that Scott has decades of experience is such a welcome bonus! Robert Mason El paso, TX

Scott is a wizard. amazing guy with the touch and knowledge to figure out and fix your babyread more

I had an appointment set-up in early September for a diagnostic. I was told that I would get a call…read moreabout 4 hours prior to the appointment to ensure that day/time was still good for me. I never received a call nor did anyone show up for the diagnostic. Today is October 1st and I'm still waiting.

From the owner: Tired of Tow Trucks, Waiting Rooms & Not Knowing Who to Trust?…read more Say goodbye to the stress of car repair. At 915Wrench, we bring the mechanic to you — at home, work, or wherever you're stuck in El Paso. No waiting rooms No surprise fees No shady shops Just fast, honest, expert service From oil changes to major repairs — we fix it right the first time, with upfront pricing and clear communication. We’re not just mechanics — we’re peace of mind on wheels. Call now (915) 344-7444 or Book online at 915wrench.com 915Wrench – Auto repair made simple, honest & stress-free.

This is a great auto shop. My wife ran over one of those parking spot blocks yesterday and they…read morefixed it super fast. The guy on the phone was super nice and helped us out. This is the best place we could have chosen to take our car.

They repaired my coolant leak the same day, no charge. They were fixing a mistake that a different…read moremechanic made. They even paid for a Lyft for me! WONDERFUL customer service! I will be returning for all of my repair needs.

We want to thank Jose for helping us late last night (08/25/2025). After a lot of frustration with…read moreother tow companies our insurance sent, he truly came to our rescue when my husband found his information online. Jose met up with my husband, got both of our vehicles out quickly, and did so at a very reasonable cost. His professionalism, reliability, and kindness stood out, and we are so grateful for his help. We will definitely be using this company from here on out. Mahalo nui loa!

Great Professional service. I would use their service again and will recommend to my friends and…read moreneighbors.