Good people and great service. I would recommend them for anyone around the El Paso area and need…read moresome work done E&R is the place.

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

Been bringing my car here for about two years now. The owner is very nice AND speaks English (which…read moreis hard to find in El Paso). He also guarantees his work which is a plus in my book.

Great Service from Victor and Team!! My car had one of its front hub bearings damaged which I drove…read moreon it for awhile thinking it was something else. Car was making some weird humming noise coming from front tire. Not cool. Had it replaced here. Dropped off my car before they closed on a Thursday and it was ready by noon the following day. Customer service is great. My car runs smooth and the only humming I heard is me to some music I never know the lyrics too. Would I recommend this place; Absolutely!!

Brought in my truck for power window and door lock issues. Good work. Knows his stuff. The cost was…read moreas quoted.

quick and easy service on a foreign, bring in any electrical issue to Ruben and he will help you outread more

Wonderful service! Skilled professionals. In an industry full of crooks this is One of the very…read morefew mechanics I actually trust. They have shown remarkable integrity and honesty on a number of occasions! The fact that Scott has decades of experience is such a welcome bonus! Robert Mason El paso, TX

Scott is a wizard. amazing guy with the touch and knowledge to figure out and fix your babyread more

I contacted the store yesterday so I can get there actual location. Anne Xerox Quinn brought my…read moretruck in to get the brakes inspected. I was already confirming what I already knew. But I needed this actual opinion, which, of course, it was bad. Anyhow, they we got the stuff done. And noticed something with my tire pointed that out to me. So I will be bringing my truck back here to this location. Due to a friendly customer environment

They did the job fast and for a decent price. They guys at the front desk are very helpful and…read morenice. Overall a great experience!