Do not recommend!!!! Showing up he said could see the car…read moreand give us a call with a diagnosis once the car is up. About two hours later we didn't receive the call so we called to see if they were able to get the car up and their response was to " just come pick up the car" and refused the service. He didn't give us a wait time he said we just needed to pick it up and they wouldn't be able to see the car? Now we have waste two hours of morning when we could have gone somewhere else we understand if they are busy but by would Bruce accept in the beginning and gave us a time he would call us back. In my opinion racism was shown.

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

Gio and Ryland provided outstanding customer service. They were friendly, professional, attentive,…read moreand went above and beyond to ensure I had a positive experience!

Great service very knowledgeable, friendly they explained everything I needed to know about my carread more

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .

Took my truck in for service, thought it was the motor mounts but it turned out to be something…read moreelse. I was informed by the manager Alfredo that he can find the issue and fix it. They were upfront and honest. Did the repair I needed, not what I thought. Kept me informed and up to date with all work done. Noise gone. Vehicle run great. Thank you. Would highly recommend.

I asked local man for a reputable repair shop as my car was having problems while i was in town…read morefrom Arizona visiting family , i was directed to harry's auto repair on Hercules. harry was very nice and had me describe the problem to his service manager. my response is this " wow!" he knows what he is doing . he is polite . and his work is excellent . I recommend him and harry's auto repair ....

My 10 y/o truck had a problem with the transmission. I heard about the Auto Clinic from my son…read more They took care of it ASAP. Problem solved!

My visit at "The Auto Clinic" was mega positive! I did a zipcode search on texas.gov site and this…read moreshop's name came up as a place where to get my vehicle state inspection. The shop is located on Far North Dyer Street and based on its outside look and Address I was suspicious but as soon as I arrived I changed my mind. I was immediately and cordially greeted by Kody a Badass knowledgeable Veteran. The inside if the shop is absolutely awesome, if you are into cars and you intrigued by my review then you must visit. The state and emissions inspection was $18 (Feb 2020) They also do all kinds of different services, they offer military discount and 10% discount with coupon.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

I will echo other people's reviews that it takes forever here, but I also saw for myself what…read morehappens in this place. I'm from Tucson and work in El Paso once a week. About a month ago, my radiator blew on my Ford Explorer and I used my emergency road service and had it towed here. I have the lifetime alignment with Firestone and like my shop in Tucson, although I do most basic mechanic work myself when I can. I figured since they had my Explorer in the system, it would be easier to get it in. I got helped right away at the front desk and the guy told me it would be about an hour to get it in to diagnose the leak. It took about an hour and a half, but it was obvious they were very busy. This place is VERY BUSY, so be prepared is all I can say. It took about 5 minutes to tell the radiator was the problem. I talked to the mechanic, I think his name was Keith, but not sure. We talked a bit about the radiator removal and what is involved, including replacing the thermostat, since that was probably the culprit in building pressure and blowing the radiator. Since I do a lot of work myself and after talking for a few minutes, I felt good he knew what he was doing and he said he and his brother had been mechanics there for like 15 years or something. We had to wait for about an hour for the parts to be delivered and then it took a couple of hours to do the work. All in all, I was there for about 6 hours, but the work was done perfectly. It's been a month since I had the work done and I couldn't be happier with the work quality. Bottom line, it was a long wait, but they did good work. I would use this place again if my Explorer broke down in El Paso again.

I feel bad for the kind employees that might work there because I encountered one during my…read moreservice. I had an alignment done, things were written on the paper but not explained. I was charged, he confirmed my email, said a receipt was sent by email, and said I was all set. I asked for my key, which was set down with papers, on the opposite side of the counter where they were charging me. Mind it is a wide counter like they all have, plenty of room to put it in front of me. I asked for my key he said it's right there, points, and I left. Terrible customer service and I can understand why the rating is low, unfortunately I didnt check that before going. I trust Firestone but bad customer does not encourage customers to return. This is also only one bad interaction of the 3 I had. Will return to Firestone, just not this location.

Abraham and Andrew are amazingly thoughtful and sweet! I am not from El Paso but I RECOMMEND you…read morebring your issues to them. and they WILL take care of you. thank you Abraham and Andrew so much!!

I didn't like my recent experience with them. I needed to get a preventative maintenance done…read more(timing belt) on my vehicle. I spoke to one mechanic for a quote, he quoted me $1700 for parts and labor. I hold off on the services because of the price. When I asked again 3 months later, I was quoted $2100 this time by a different mechanic. But he explained how I had to replace the water pump if doing this particular service; I waited again. I waited again a couple more weeks. When I asked again, I asked yet a different mechanic. He quoted me $2400, but he didn't explained why such a high cost even though I asked what all and all will be done for the services. So I do not recommend this place for complicated services.