First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

They are fast and very nice! Took my truck to get an oil change and the inspection sticker and they…read morehelped me out a lot!!

I had a very good experience today in the Lube Express in Socorro Texas thank you guys for your…read morehelp. Mr. Abraham Vega was amazing and very knowledgeable.

Service was excellent and man do these young men work fast and efficiently, literally 15 minute oil…read morechange,I wanted all my fluids topped off and as requested these fine gentlemen did the right thing. Us customers value the hard work of these young individuals. WILL DEFINITELY COME BACK AND RECOMMEND EVERYONE WHO LIKES FAST SERVICE

They will take your money and not fix the real issue. Son ratas que no hacen el trabajo completoread more

Horrible service. Took car 8n for a broken sensor and they charged me 200.00 a week later car had…read morethe same issue again. Now he wants to charge me 150.00 to fix again. He plays gospel lectures 8n his shop to make you believe he won't rob you..but he most definitely is a dishonest man

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

This shop works on mufflers, brakes and other exhaust issues, but he found & fixed other issues…read morewith my 2022 GMC. Edgar gave me some great recommendations to check on for later.... He's also a really nice guy!

I have been a loyal customer of Sandoval Mufflers and breaks for some time. I like to extend…read moresupport to local business, as I own a small local business. Recently a mobile unit was taken in for repair. Mr. Edgar Sandoval assured me the problem was the ECM and quoted a price and guaranteed work. The truck continued to have issues and upon taking it back to get looked at I was then told the entire engine had to be replaced. At this point I took the truck back and opted for a second opinion, and for good reason. The new mechanic stated the ECM replaced was both used and mis programed. This company is dishonest and exhibits shady business practices. I would suggest spending your money elsewhere.

On Saturday, January 12, 2013, I experienced one of the most kindest gestures from the Pep Boys…read moreAutomotive staff. My son and I began our day very early. Our plan was to get his vehicle ready for his trip to Ruidoso, New Mexico. He was to leave at 6 am and I was in a hurry to have his vehicle ready for his trip. His tires needed to be replaced, an alignment and it was time for an oil change. My husband had called several places, the most reasonable turned out to be Discount Tires, so we thought. We dropped off our vehicle at Discount Tires to have the tires replaced and was advised by the Sales Rep that Discount Tires does not do alignments so we arranged an appointment with Juan Moncayo, Service Advisor at Pep Boys to have the alignment done there. All the while we managed to run errands and go to a birthday party. I received a call from Discount Tires that our car was ready to be picked up. My invoice showed that I had purchased 4 Goodyear Eagle tires. I dropped off our car at Pep Boys at 2:30 pm and while I was waiting in the lobby to be picked up by my son, I asked Sam Casillas, Service Advisor, if the Goodyear Eagle tires were good tires. Mr. Casillas, SA was kind enough to walk out to our car parked outside waiting to be worked on to look at the new tires I had just purchased. To my surprise, Mr. Casillas, SA pointed out that I didn't have Goodyear Eagle tires on my car, but Goodride tires on my son's car, a difference of almost $100.00 per tire. Mr. Casillas, SA looked at my invoice and proceeded to call Discount Tires to make sure it was an an honest error on Discount Tire's part. The Sales Rep at Discount Tires assured Mr. Casillas, SA that it had been an honest mistake, an that the code for the Goodyear Eagle tires was entered incorrectly. The Sales Rep at Discount Tires was willing to exchange the tires once Pep Boys had completed the alignment and the oil change, but we were soon approaching closing time at Discount Tires by now, as they close at 5 pm. Mr. Casillas, SA, explained the situation to Ralph Reyes, Service Manager at Pep Boys and got my vehicle worked on as soon as they could. Although Mr. Casillas had other responsibilities pending, he assisted in helping with the oil change, just to make sure I was able to make it to Discount Tires before they closed. That evening I was certain, Mr. Casillas had gone beyond what I had expected. His overwhelming kindness to help out a mother in complete desperation is something I will never forget. I will always be grateful to Samuel Casillas SA, Juan Moncayo SA, Ralph Reyes Service Manager, and Gilbert Reza Store Manager for everything that was done that evening to help me and my family get my son's car ready for his trip. My husband and I have have been going to Pep Boys to have work done on our cars for years. We will continue to place our TRUST and SAFETY in the Service Department at Pep Boys on Yarbrough to service our cars for our entire family! Thank you!

I went in to have my a/c looked at. At first everything seemed normal there was an extremely nice…read morelady working the front desk, she asked me everything that was wrong with the car handed her my keys. Got a call for 1900$ repair. My compressor went out. I obviously want to know how they came to that conclusion before I spend almost 2k. When I went back to pick up my car there was a gentleman there. I asked him about what looks like missing information at the bottom of a form that was sent. He told me the mechanic was new and didn't know the system, fair enough. But I still want to know all the information before I spend that much money. He got very defensive with me asking if I felt they didn't do a good job, or that I just don't trust them. Neither were the case at the time. Still never got the information and I probably won't be returning, as a woman being screwed over with my car a few times before the defensive behavior put me off. I just wanted to know how we got to the 1900$ conclusion.

Pictures show vehicle inspections and will show up when you search Texas state vehicle inspections,…read morehowever when I got there they told me they do not do vehicle inspections.

Great place good. It's affordable. And the customer service is top notch. Support local…read morebusinesses.

Quick and easy!! Love these drive thru oil changers. The staff is also super friendly and nice!…read moreThank you guys

Friendly service, quick service and attentive to details. Overall great experience, will be coming…read moreback.