My girlfriend bought a rather expensive seat here about a month ago. Rode the bike twice and wasn't comfortable. Took the bike / seat in and explained the situation to the owner, who no questions asked switched it out for another model and I was on my way with a more comfortable one in five minutes. Very rare to have service like that with no attitude. Thankful and highly recommend. read more

Horrible customer service and terrible job they did putting my bike together that fell apart a month later

This is probably the least arrogant/pretentious/rude bike shop I've ever been to. Stopped in for a flat and they had me back on the road in ten minutes. Super friendly staff and looked like they had a good selection of cycling gear as well. Although it's not in my neighborhood, I'll definitely be back. read more

I recently had a really great experience with Redbeard. I rented a brompton case for a trip abroad and the airline lost the case for a couple days. I was three days late returning but didn't charge me anything extra. Great bike shop and even better staff. Thanks so much Redbeard Bikes!! read more

Ilya is super great and helpful.

Came in around 1 PM on a Tuesday to get my beloved Cross-Check boxed so I can ship it to my new home. They were unfortunately all booked for the day (tip: make an appointment!) but were incredibly generous: they a) called Recycle-A-Bicycle around the corner to see if they could do it for me, b) gave me a bike box because R-A-B didn't have one, and c) walked the bike box over to R-A-B for me so I didn't have to make two trips. After two days of nonstop packing and 4 hours sleep per night, the obscene levels of kindness they demonstrated made me want to cry. I was too tired to do much more than grunt some sort of lame thank you while staring aimlessly into the middle distance, but I hope to come back and spend actual money on bike stuff when I move back to Brooklyn. read more

Ilya is a great dude with a great shop. Bought my first road bike from him and couldn't be happier.

Il'ya (Redbeard) is a superlative bike expert. He will help you get set up with what you need for the type of riding you do, whether it is a Brompton to commute or an all-out race bike from Parlee or Lynskey. He is a great guy and expert fitter as well. read more

Great shop for cycling needs for all types of cyclists. Ilya is a great mechanic and will do fittings as well. Although I haven't gotten a fitting, something about his personality convinces me he's thorough. Love the shop. read more

Lovely addition to the neighborhood. Always pleasant, reasonable prices. Service while you wait, or a reasonable "wait, and come back in an hour". And the best tune-up I've had in years. read more

I put a ton of miles on my bike and always come to Redbeard for service. My fiance also got a bike fit here which was outstanding. Everyone has been very helpful in both fixing the problems that we have identified and going above and beyond to make we are able to get back on the road as soon as possible when we have an issue on the bike. I would highly recommend Redbeard for their expertise and service. read more

real rap, it's like Ilya knew I was coming to the city. it opened the day i arrived. my derailleur busted on a ride into manhattan before we even got to the bridge, and redbeard's was just waiting for us on a sunday afternoon. he got it back riding for like no money, and we were on our way. super cool neighborhood shop. low key, just right read more

Don't go anywhere else for your bike and gear needs! They have it all, and if not, can order it for you and have it in the store quickly. I've had multiple tires/tubes fixed in a jiffy, and Redbeard himself recently fixed a horrendous rattle on my bike that was driving me insane (thanks again!). Very friendly, helpful, and as knowledgable as you can get, as is the clear consensus. A wide variety of bikes are available, but if you're looking for Bromptons, this is your spot - they have every color and variation, and the displays tempt me every time I go in. read more

Very friendly and accommodating! Every time I've been in there, they have been very helpful. There's a great selection of Brompton folding bikes to gawk at and they stock accessories. It tends toward the high-end - they don't sell Dahons or cheaper folding bikes - but what they have is well-curated and reasonably priced for what it is, as far as i could tell with the accessories. They were able to fix my (non-Brompton) folding bike shortly after I dropped it off, and then texted me to let me know it was ready and how much it would cost. Ilya explained exactly what had happened and I was on my way. read more

Warm, knowledgeable, and I would definitely go back. I only visited them once so this is my first impression. I test rode a Brompton. Although I bought a different type of bike that they don't sell, they would definitely be a first choice of places to go if they did sell a bike that I wanted if the prices match of course. read more

The absolute best! Kasia is incredibly friendly and helpful both through email and in person. Ilya is a certifiable genius at bike fitting. I was having all sorts of issues with my bike fit, so I went through the professional fitting process and it has been a complete game changer. I feel SO much better on my bicycle. My only regret is that I did not do this three years ago! If you are on the fence, just do it. It's worth it. Thanks Redbeard Bikes! read more

Great shop! Friendly and knowledge owner, I would definitely trust him with my bike anytime. He got my bike up and running during my lunch break. Great addition to the neighborhood!! read more

Ilya and Kasia are awesome people and very knowledgeable about bikes and gear! I'm a complete and utter newb but despite that, they helped fix me up with a nice bike I'm comfortable on and without breaking the bank (too badly) :D Good stuff. Check them out! read more

These guys really care. Several times I have gone in, was quickly attended to and pleasantly surprised by the friendliness and expertise on display. Same day overhauls, spacious well-light shop with all the latest and best components, locks, saddles, etc. I'm done with the hole-in-the-wall bike shop as an institution featuring the chip-on-the-shoulder mechanic that doesn't give two sh#$s about your bike and would rather be crushing a beer in the back than being chill and helpful up front. My go to bike shop until further notice. read more

These guys are great. Really know their stuff and don't try to sell you stuff you don't need. My front tires went flat today as I was biking across the Manhattan bridge. Brought it straight there and they fixed the flat while I waited. The mechanic also trued the wheel which they initially said I would have to come back for. Overall great experience. Prices are generally reasonable as well. read more

Long term customers of Apple and Rtiz Carlton, Redbeard's service is on par with these best rated company, plus more friendliness

Outstanding shop with a thoroughly knowledgable and passionate owner/cyclist. Ilya answered all of my questions completely and was quick to offer two very high end bicycles for test rides. His bike fitting principles are spot on and stand out from most other shops. I have visited nearly every bike shop in the greater nyc area and have never felt compelled to write a review. Ilya and his shop stand above. read more

Great location, Friendly service, good prices. I hope they get lots of business.

I had two road bikes that needed some serious service, and Redbeard did a fab job. Although it has high-end bikes, they were very welcoming of the business, did a very thorough job (including pointing out that I was riding with a pretty low seat), turned them around quickly and for a very fair price. As good as it gets! read more

Great shop!! Being new to cycling since moving to BK I've been in numerous shops over the past several months, many are off putting or simply not helpful to novices. Not the case here! I'd stopped in one weekend after my girlfriend got a flat tire while we were out in Dumbo. Since I'd been having some knee pain recently I spoke to Ilya (the owner) and scheduled a bike fitting. During the fitting Ilya took the time to ask plenty of questions, assess my movement patterns/previous injuries, and get things dialed in perfectly. The fitting has made a major difference but I would recommend this shop for all services due to Ilya and his staff's high standards and welcoming attitude. read more

Great experience buying a gift card for a friend. They made the graphics for the gift card that day because they didn't have anything like a gift card prior. I guess that means that the bike people who work there are also sometimes graphic designers (of course they are). Way to go, Brooklyn and your spirit of make-it-happen. read more

Redbeard Bikes is outstanding. Great service, great products, incredibly knowledgeable, warm, funny, personable, everything you could possibly want. Got a new titanium road bike, which involved an amazingly detailed 3-hour fitting, and it is quite simply the best bike i've ever sat on. The only thing Ilya cares about, though, is that whatever bike you get, or have, you get out and ride it. I love this place and recommend it thoroughly and unreservedly. read more

Got caught with a flat and no spare tubes late on a cold Saturday afternoon in Brooklyn. Not very familiar with the neighborhood. Spent over an hour on a wild goose chase for a shop that doesn't exist (seasonal rental). Friends alerted me to Redbeard, and called them. They stayed open late because I was on my way. Excellently friendly, knowledgeable, patient, skilled, and helpful. Great service, great prices. And the area really needs a shop. I thoroughly recommend these guys. I live in Woodside, but I plan to ride back down to Dumbo just for Redbeard. A truly positive experience. read more

Couldn't be more happy with the experience I had buying a bike here. The coowner, Ilya, was not only very knowlegable about bikes, but also kind, professional, and unpretentious. In my experience this combination is a rarity at bike shops. Stumbling across this place was a pleasant surprise. I purchased a Giant hybrid to replace a bike that was stolen. I had a lot of questions about preventing theft, and Ilya answered all of them expertly. HIghly recommended! read more

Amazingly gifted bike fitter. Changed my Bike-splits big time! Used to have significant hip and knee problems which magically disappeared after consulting with Ilja at his store. read more

Ilya is indeed a "damn good bike fitter," as the shop's logo says. I have actually never written a yelp review in my life, for anything. But I am compelled in this case to write a few words for the benefit of anybody who comes to this page because he or she is on the fence about scheduling a bike fit. My advice: schedule the fit; schedule it with Ilya. You won't regret it. About two years ago I purchased a custom steel frame from a small builder overseas and then had a local shop spec the components and do the build. Since the bike was made to measure I assumed I would achieve that mythic feeling of the bike disappearing under my body. Didn't happen. The bike worked pretty well for me for up to about 20-25 miles, then the lower back pain and hand tingling would kick in. As the buyer's remorse mounted I figured I should go all in and try a professional fitting. I wanted to ride further distances and was tired of physical discomfort holding me back even as my cardiovascular fitness increased. At the start I didn't really understand how a professional fit could matter that much. After all I had fiddled around with saddle height and handlebar position already on my own. Now I get it. Part of it is that minor adjustments can make a big difference. But the fit process is really about much more than this. It's also about figuring out what's going on with your body in terms of overall conditioning and flexibility and alignment and how this meshes with your riding goals. By the end of the fit, my bike was not only adjusted to fit much, much better but I also left with some great suggestions for a range of off-bike strengthening exercises which have made a huge difference. I have now completed 70 mile group rides with no physical issues and look forward to training for my first century this coming summer. I am regularly riding distances I didn't think possible before. Other points I should mention. Ilya is a super nice, patient, friendly, no attitude guy. No matter what your riding level or condition, I am certain you can go to Redbeard and you will feel comfortable and welcome. I also really appreciated that Ilya does not treat the fit as an opportunity to upsell you on a range of new components. We did end up swapping out my handlebars for ones with greater width, though Ilya made a persuasive case for why we should do this. Although I had the sense that Ilya would have chosen other items differently if he were building the bike up from scratch, the basic mode was to work with what we had, rather than to sell me a different batch of goods. I appreciated this and I suspect other customers will as well. Book the fitting and happy riding! read more

Just brought my new Lynskey home today, and took it for its first ride. What a delight. Ilya & Co.set the bike up really well, asking me about virtually every aspect of the bike until it was all the way I wanted it, which was not all the way I originally thought -- I learned a lot in the process. Ilya is really good about giving you options. When I think I almost ordered something online, it would have been a big mistake. The Redbeard store itself is really nice. Everyone was helpful. Great selection of locks, lights, seats. I got a set of Pitlocks and am really glad I did. Would definitely send a friend. read more

I don't normally review on Yelp actually but Redbeard is a great bike store. I was strolling down Jay street one day and saw a really beautiful bike for an approachable price. I usually buy used banger bikes on craigslist, but something about the level of service and friendliness I got from Herschel and the team sold me and I went ahead and pulled the trigger on a great bike yesterday. So far so good - and the fact they have free service for a year (excluding flats) is a definite plus. They have a wide range of prices and very helpful staff. Would recommend for sure. read more

This is one of the finest bike shops ever. Great service by the entire team here, and they are doing a ton of fantastic outreach to the cycling community. read more

Ilya hooked us up with some help when my friend's bike broke while riding through BK. We were lucky to find him, and his shop seems tight.

An amazing service from the start. Everyone is very friendly, and very helpful. They answered all of my questions and gave me some useful information. Overall i was satisfied with the customer service form The Redbeard employees. They have a huge selection of bikes hanged on the wall and parked on the floor. I think anyone that is in the neighborhood will be satisfied to walk in. read more

always knew about this place as i walk past it every day on my way to work, but always sort of assumed it would be comically overpriced like everything else in the neighborhood. when i finally brought my bike in to have something very minor checked out, they were extremely friendly and apologetic about the wait (which wasn't even long), and very straightforward about what was actually wrong with my bike without attempting to sell me repairs i didn't need. i've come back several times since and am always pleased with the service. a few times i've just needed a very slight brake adjustment or bolt tightening and they just do it right there on the spot without charging when they easily could (most other places wouldn't be so courteous). i've been to two ride brooklyn locations and a ton of other shops in williamsburg and bushwick but i'll be going here for all my parts and repairs as long as i work nearby. read more

I have been to multiple bike shops in NYC and Redbeard is by far the best - excellent customer service, emphasis on proper bike fit, and great bike testing policy. I stumbled upon the store by chance and the Ilya the shop owner let me test one of the shop's own bikes, no questions asked (some other shops in NYC don't allow tests on many frames / only let you take a spin around the block). A week later I was back, took the bike for a second test, and decided to place an order for a new build. Ilya did a thorough fitting - I also took my existing bike (bought from another shop) to Redbeard to have the fit adjusted according to the results from my fitting - great results so far, I immediately got better handling and power transfer when pedaling. Online stores or other retailers in NYC may be more aggressive at discounting, but fit and proper advice is the most important; with Redbeard's level of service I absolutely don't mind paying a bit more. read more