For the most part prices seem to be average or slightly higher than Dick's on sneakers…read morespecifically. They got me with the BOGO 50% off deal though and a pair of cute sandals. Staff is helpful and knowledgeable. Variety is vast & they have a good size clearance. If only the margins were a little better. :) You can't beat a brick & mortar shopping experience though!

A different variation of a big shoe store like DSW. They sell similar brands too. My friend was…read moreshopping for heels here but didn't find what she wanted.

Went to buy a pair if shoes and the young man name Luis went over and above to help me find a pair…read moreof shoes , THANK YOU LUIS GREAT JOB KEEP UP THE GOOD WORK

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Great service!! A lot of stuff…read more 100% recommended to visit this location at Norwalk !!

Good service. Very helpful with boot shopping. and checking out boots. Thanks for your service…read moreskyler.

I came here and helped the finding some pills, but unfortunately, they don't label which heels have…read morewide width. I went down every single aisle and every other DSW I've been to has a little black placard that says available and wide with. Not one of their heels or sandals had this display. I was not about to spend my time going through every single shoe to find a wide with shoe or heel that I needed. Very disappointed in this since DSW is one of the few places you can get White Whitfield. I really hope that the staff here makes it easier for shoppers to find what they're looking for without having to waste all the time to find out ourselves if they have wide width or not.

Nice big store for an assortment of shoes…read more They no longer have a color tier of discounts. It's no a flat discount of 30% off ticketed items and everything in the clearance section. The DSW employee told me it's due to the tariffs. Customer service wasn't bad, but it certainly was great. They were there if you could catch them, lol.

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

I don't ever write reviews but what happened today didn't sit right with me. I went in to exchange…read morea pair of shoes I received as a gift and wanted the exchange put onto a gift card. When I got to the cashier, Jaylene asked what I needed help with, and I explained the situation. She told me I could not receive a gift card and that the only option was a return, which would send the money back to the original purchaser. Another employee, who was helping a different customer, stepped in and correctly explained that I was able to receive a gift card since I had the gift receipt. Despite this, Jaylene said no and insisted it wasn't possible. She was very rude throughout the interaction and spoke as if she knew more than everyone else, even though she was incorrect about a basic store policy. She eventually did process the gift card. I want to thank the other employee who actually knew the policy and helped fix the situation. Customer service like this made a simple exchange annoying to go through.

It's a big store to not have much of anything . It's a lot of staff but not one is really helping …read more Wasted my time telling me they checked for a shoe at the Crenshaw mall when it was actually at the Crenshaw plaza which isn't the same thing

AMAZING customer service! Samuel goes above and beyond to help you find the right shoes. I came to…read morethis place last year in desperate need of work shoes. Samuel spent an hour helping me find the right pair. I don't think I've ever had such fantastic customer service at a shoe store. I came back to this location wanting to find a more casual pair of shoes. Samuel was there again and gave me the same excellent service in helping me find the right pair. I will continue to come back again and again.

The other reviews weren't kidding when they said they follow you around the store while you…read moreshop...My brother and I came to this store to go shoe shopping and there was 3 employees that kept either pretending to work in the same aisle as we were in or just stand in the aisle to stare at us while we browsed. It made me incredibly uncomfortable and ultimately led to me not wanting to give them my business.

I'm so sorry and MAD about this. I can't believe there are people who would do something like that…read more I hope you guys are able to get things back in order and recover from this setback--you're such nice people and don't deserve this. God bless you and all the best for coming back stronger than ever.

Gods Judgement to those who robbed this young man who HUSTLED to get where he is, I pray that his…read morebusiness will be Elevated !