Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Ray was amazing, very responsive. He made the repairs and provided training on how to take care of…read moreand maintain the hot tub. My wife and I love the hot tub!

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.

Rolfi was great! He came over same day for a pool drain and clean, finished up the next day, and…read morethe pool looks great! He gives the best prices in town and is very friendly and professional. Dont hesitate to call Rolfi at Caribbean Pools for your pool needs!

Amazing job and quick to come and service my pool thank you so much! Very good pricing as well.read more

In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

Very unhappy with Fowler Pools. I paid them thousands of dollars to install pool equipment and it…read morehas broken down a lot in the first few months. What's most upsetting is they don't take responsibility - they blame everything except themselves and their product/install. Usually a company that is proud of their work would make sure the problem is fixed the first time it breaks, but nope, this "brand new product" keeps breaking and they are utterly shameless each time they come out and never say sorry, but just start blaming other things. If they want to fix this, take your product back and give me my money back. Just like your product/install, the trust is not fixable.

The best work is an understatement. Patience and professional is the core of this business and it…read moreshowed. From the estimate to tedious work, everything was completed as promised and there was never a time like I felt they were dodging me or like it was pulling teeth for a response. I know it will be years before I need work done, but if and when I do or if I know someone, I would give these guys a call. 10 out of 10z

We recently hired Cactus Pools and Remodeling for a pebble tec repair at our home in Scottsdale,…read moreand we couldn't be more pleased with the results. The original pebble tec around the stairs had been cracking and breaking away into the pool, and it was in serious need of repair. Giovanni did an outstanding job matching the original pebble tec as closely as possible, making the repair blend seamlessly with the existing finish. His attention to detail was impressive. As an added touch, he incorporated a subtle turtle design into the pebble tec on the stairs, which turned out beautifully and added a unique, custom element to our pool. The workmanship, professionalism, and care throughout the project truly stood out. We are extremely happy with this company and will definitely be calling Gio again when we're ready to resurface the pool in the future. Highly recommend.

Lightening quick call back to look at pool leak; good value for finding leak (which was tricky);…read moreand great value for final repair. Would use again without question.

From the owner: Discover expert pool services in the Phoenix area. We specialize in leak detection, equipment…read morerepair, new installations, and pool automation upgrades. Trust our experienced team for reliable solutions to keep your pool in top shape. ROC: 345995

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

I had broken pipes on pool pumps. They came out day after New Year's and fixed pipes in short…read moreamount of time and even saved me $70 on low quoted price. I recommend these guys for anyone's repair issue

Recently moved to Laveen, Arizona and found kraken Pools. Juan and his staff are very professional…read moreand answer. Every question I've ever had about a pool. They are also CPO certified which gives me a huge relief that I know the chemicals that they're putting in my pool are being measured correctly. I also had a tile clean done, and the results were fantastic! Also their prices for pool service on a weekly basis is terrific. Very competitive with the other pool people. If anyone needs a reference, please let me know. We love having Kraken Pools come out service our pool and give us advice how we can make our pool better.

Not super excited about how things have been going with this company. There were a couple times I…read morewent out to check on my pool after it had been cleaned and the chemicals weren't balanced and there was no chlorine tablets. At one time I checked the chemicals and there was zero chlorine in the pool. Recently my husband went out to the technician to ask him a question and the kid completely ignored him, kept looking down at his phone acting like he didn't just hear my husband knock on his window. Turned out it was the owners son and I guess he was 'scared' that was the day I needed them to check on a problem I was having and after asking the owner if he had checked the problem I text him about and he said he didn't get the text, but it shows the message as read. Idk, don't scare his son or this is the service you get. Not sure why I need to shock the pool when they were here yesterday and should have done it. Its what I pay for

Nick has a wealth of knowledge on pool pumps and all things maintenance as well as chemical…read moreknowledge, and he's happy to share what he knows with the pool owner so they can maintain their pool to their best ability. His prices are competitive with no unnecessary gouging. Can't say enough good things about Amergency Services.

I reached out June 13 to repair a leaking valve/gauge and it was repaired by June 17! Nick replied…read morequickly and sent someone out the same day he replied. His tech helped educate us (new pool owners) and replaced the piece right away. No more leaks. I would absolutely recommend Amergency and will be using them again if anything comes up in the future. Thanks!!

John and Cindy Kennedy from Cave Creek:…read more We decided several years ago to install a swimming pool, but were usure of the design we wanted or what the layout of our backyard would be. So we had the luxury of time and hosted at least 10 pool companies to our home to solicit pool designs, and bids. Our very last bid was SATURN POOLS owned by Nathan Green. Rarely do you expect a major construction project to complete without some issues or problems. In this build, the rarity occurred. From start to finish the build process was flawless, and the end result was a custom pool designed by Nathan Green based on a concept my wife related to him that he conceptualized for us. Our pool has literally taken our breath away and our custom designed water feature has become the envy of several neighbors (custom designed by Nathan Green). Quality, craftmanship, and materials were all top quality right down to the standard tile selections we opted for (would have been upgrades with any other company). So here are my takeaways from Saturn Pools and Nathan Green: 1. Saturn pools is what I would refer to as a low volume "boutique" pool company. The focus is not to build 1000 pools in a year, rather my observation is more that Saturn wants to build XX number of high quality pools. There was no high pressure process. Nathan presented his idea, we assessed it, and ultimately went with it. 2. Saturn pools does not weigh the pricing down with pool salesman fees, or additional fees for contractors to pad the bottom line etc. From start to finish you deal with one man, Nathan Green, the owner. He designs the pool, is the project manager for the build, and shows up on the job site regularly to check on the work being performed. It was not out of the ordinary to see him actually out there with a shovel himself. Hands on owner-I liked that. 3. Nathan was approachable, and always either a text message, email, or phone call away. When I came up with looney ideas that I thought would be great add-ons, he politely told me the pros and cons to my idea, and the reasoning behind his thoughts. He also would incorporate an idea if he thought it was beneficial for me. So he helped me not make mistakes he knew I would regret later during my pool ownership. 4. Saturn Pools/Nathan Green also, in my observation, cherry picked the contractors he used. I actually spoke at length to the excavator who was not only courteous, but wanted me aware and informed as to what he was doing-they hit granite so it was a hard dig. I had no idea what it was, but he took me outside and clearly I could see what he was talking about. The tile setter was focused, and the decking crew didn't mess around-they got it done, and were very good in their quality. So my summation on that is that you aren't getting a 1000 pool per year company grab anyone you can to be a sub-contractor. Rather, with Nathan you're getting his preferred contracting crews, crews he has established reciprocal business relationships with that he trusts. 5. Professionalism and customer treatment-outstanding. Nathan never pressured me for money up front etc. Rather there were pay points associated with each phase of the build. He or his office would reach out to me and let me know the amount of the payment needed. Easy Peezy! So in summary, if I moved and had to build another pool, the only company I would reach out to would be Saturn Pools and Nathan Green and forgo alternate pool companies. I highly recommend Saturn Pools as a builder, and again, the process was flawless from start to finish. As I said before, the quality and materials I gained by using Saturn Pools easily would have cost me $20,000 more due to commissions and added fees the larger cookie cutter companies upcharge for. So not only did I get a value (still wasn't cheap) but I got more for my money. Keep in mind this is a small local company so it takes a little more time to build-not much more, but you'll be happy if you opt for Saturn as your pool builder. Best wishes in your pool hunt, John and Cindy Kennedy

My wife and I are not originally from Arizona, and when we decided to build a pool in our backyard,…read morewe didn't know where to start. Prior to our move, I contacted several pool companies to get an idea of cost and time to build. Only a few made a personal visit to assess the size and layout of our yard, and others didn't return my calls or emails. Friends of ours were very pleased with their pool, built by Saturn Pools, so we decided to reach out to the owner, Nate Green. At our first meeting, we knew that Saturn Pools was the one for us. Pricing was right in line with other estimates, and the payment points were transparent and as quoted. Nate guided us in every aspect of our pool design, features, budget and estimated time of completion, which ultimately came out to be ahead of schedule. He directed us appropriately if a design or feature would not be cost effective in the long term. His communication through the entire build was excellent, and he was always available and responsive to any questions, even months after our pool was completed. Nate was regularly on-site to make sure that all work was completed to his specifications. We are thrilled with our new pool, and have received many compliments and requests for the name of the pool builder. We have friends who are using Saturn Pools based upon our recommendation, and they are equally happy with their choice. Nate Green with Saturn Pools is a man of integrity, experience, and customer service that excells. He makes sure his company provides the best quality pool at the best price. We highly recommend Saturn Pools for your pool build.