We hope our review spares other consumers from an expensive disappointment. We checked the BBB, AZ ROC, and reviews. After 5 bids, we chose Creative Pool Plastering (CPP) to resurface our pool. From day one, CPP was careless and lacked respect for our property. They crunched our downspout and damaged the pool deck, without apologizing or repairing. After job completion, March 20, 2025, they started refilling the pool before they left. They left debris in the skimmer, tire tracks on the driveway, and had not removed the sticker on the new drain cover, now under water. We had to call Mike Sr again, to have them return to finish cleaning up the site. Our expensive disappointment with CPP is the color quality and appearance of the new Mini Pebble Finish. During refilling, we noticed a blotchy appearance to the color of the newly refinished surface. Over the next few weeks, areas lacking color became larger and more prominent. April 28 we contacted Mike Sr about this issue. I have a picture, taken on April 29, clearly showing the loss of color on a large area of our pool bottom. Mike Sr did not come to see our pool until May 14. He said he saw the issue right away. He asked to see the recent Today's Pool and Patio Water Analysis that we had been doing weekly, since startup. The test results were within the recommended range. Mike Sr took a picture of these printed test results, said he would talk to his material supplier, Randy, with Universal White Cement company, and he'd get back to us. After 115 days, on September 6, we still had heard nothing and contacted Mike Sr again. Randy finally came to see the pool on September 22. After another 30 days, on October 22, we still had not heard back from Mike Sr. We contacted an attorney who advised us to give Mike Sr one more opportunity to remedy the color loss of our pool finish. We notified Mike Sr that we had spoken with an attorney. He immediately responded. This was the first time during the prolonged period of Mike Sr's inaction and lack of communication, from May14 until October 22, that he immediately responded. Mike Sr's response was that Randy's report claimed the pool chemicals were out of range on September 22. As we previously stated in this review, the documented water analysis shown to Mike Sr on May 14 was within normal range. Within 39 days of CPP's completed work, we saw many areas of inconsistencies in the pool's finish as evidenced in our pictures,. Rather than standing behind CPP's work and materials used, Mike Sr said he would schedule a "Courtesy Inspection" with the ROC. The ROC investigator, Lisa, was scheduled on December 22 and we received her findings on February 3, 2026. Lisa's findings acknowledged there are many areas where the pool finish is lighter in color. At the inspection, we showed Lisa the April 29 photo of the defective color of the pool finish. Lisa's findings stated she couldn't make a determination based on photos she did not take. Lisa told us that our pool chemistry reports would not be of benefit in her determination. The inspection only addresses the quality of workmanship, not the quality and durability of the materials they use. The findings state the ROC standards hold the contractor responsible for an acceptable pool finish for only 30 days from completion. Mike Sr never contacted us after the ROC inspection. We are left with an expensive disappointment. We do not recommend Creative Pool Plastering. read more

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We are very satisfied with the replastering and renovation service provided by Creative Pool Plastering. After contacting three companies, we found that Creative's bid was competitively priced. What impressed us the most was the responsive communication with Mike Jr. and Sr., who were highly attentive from the beginning. They answered all our questions promptly and with valuable knowledge. The entire team, from demolition to completion, was punctual, courteous, and diligent in cleaning up after their work. Our pool renovation turned out excellently! We have attached photos for reference. We selected Lakeside Mini Pebble with Key West Wave tile (NPT). Additionally, we had a new multi colored light installed, the blue color is shown at night. We have already recommended their services to friends. read more

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After gathering 4 bids, we elected to move forward with Creative Pool Plastering. They were prompt and detailed with the estimate - during the planning phase, it was very obvious that they are quite good at assessing the client and what that client's end vision looks like. There was no pressure, the walkthrough was methodical, and they addressed the little details that other companies 'forget' (and then are added on later). The price hit the sweet spot, not eye-watering high, nor suspiciously cheap. For this project, we opted to just replaster our existing pool. Wow did that go fast. This crew can sure work together well, and they don't waste a moment. The old pool surface was chipped out and hauled away in a day. The job site was left clean that day and every other day. The tile went up just as fast, and the pebble also went on super quick. These guys raise the bar for anyone else that's for sure! They make this look like it's easy when it's anything but. Once the project started, Mike Sr handled all the communication, typically via text. He's brief but thorough, just right. Also, if you have the option to go for an upgrade, go for it! We got the sparkly shells in the pebble, and the upgraded tile, and these are well worth it. One thing I will note is that I have never seen a crew show up this early or stay this late on a couple days. Our HOA has 'construction hours' that are different than the city ordinance. I failed to communicate that, and we had a day where everyone was tip-toeing for an hour. I really appreciated their consideration, but if I'd known how early the crew might get there, I would have been more on the ball about communicating that. Just know that these guys are prepared to put in a very long day! This project was an absolute pleasure! This is the 4th house we've remodeled, and this company is one of the best we've worked with. When we are ready to do the deck, I know where we will go first! read more

Creative Pools did an outstanding job. They were on time, crews were fantastic. Left our backyard tidy everyday before they left. And on time completion. Highly recommend. Thank you Creative Pools. Michael and your crews were five star. read more

Creative Pool Plastering - Complete remodel of 25 year old pool. - Pool & Hot Tub Service Near Me

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Was very pleased by the work that Mike Junior and Mike Senior did for us. The job started as a simple replastering job but then expanded as we realized that having a beautiful inside of the pool needed to be matched by a lovely deck as well. Mike Jr. handled the original estimate & asked lots of questions we hadn't considered. We knew we had an in ground spa that had been covered over 20+ years ago, and had been boarded over since before we bought the house. Long story short, we ended up with a massive project, replastering the pool with the micro-pebble finish, repairing & resurfacing the deck, restoring the in ground spa, and replacing all the above ground equipment- pump, filter, etc, and adding a heat pump to heat both the pool & spa. Pricing, from what I've been told is very fair, but not cheap. Better still, the timeliness and quality of the work have been outstanding. Mike Sr. oversaw the project. They began demolition the next day with a crew of 5 guys & jackhammers, hauling debris out in buckets. By the time they left that afternoon, the grounds were cleaned up completely. Miguel who did the deck was like an artist. He meticulously prepped the area, covering the pool tile & protecting the surrounding areas. He repaired cracks by grinding them & refilling with concrete so they won't just reappear in the same place in a year or so. Mike coordinated all the subcontractors- electricians who wired from the main circuit box to the pool for the heat pump, the equipment folks Today's Pools), who tore out the old equipment, installed the new system & got it up & running. Each group did their job on-time & left the place very clean when they were done. Mike Sr. did a great job of communicating- mainly by text. He even advised us on the color of the deck & the pebble finish. Both came out beautiful. We are delighted with the professionalism and the quality of the work. Just started using the pool & spa this weekend & we are thrilled. read more

Creative Pool Plastering - Pool & resurrected spa resurfaced by #CreativePoolPlastering. Deck was also repaired & resurfaced. - Pool & Hot Tub Service Near Me

We took many bids, and were impressed with this family owned multi-generation business. As some of the other reviews have stated, this process is not cheap but this company is very fair. You certainly get what you pay for in this case a beautiful remodeled pool. Our pool was a plastered pool over 30 years old and was in desperate need of a redo. The job starts with Mike Jr. coming out to measure and answer questions and returns an estimate the next day. After our decision was made the whirl wind began, I mean that in a good way. I enjoyed the entire process from jack hammering out the old plaster to watching new pipes being rerouted to picking out tile and pebble sheen and designing our new baja shelf. There are not a whole lot of options for an older pool as far as the cap tile is concerned unless you want to rip out all the old deck and use stone which can get pricey, we decided to go with a new cap tile and selected brown with a blue/grey/brown waterline tile. We were not sure how this would turn out but I am so glad we went with the choice. Our backyard is earthy and natural and this looks soo classy, we chose a lakeside blue for the pebble sheen and Mike Sr. put some extra bling in there for me and I LOVE it! We also added a baja shelf and a couple turtles to the bottom of the pool. Mike Sr is very communicative, patient and answers all questions via text right away and even put up with my indecisiveness about the depth the baja shelf and held an Adirondack chair in the air where it could possibly go to show me a visual. I appreciated that. Overall we are very happy with this company from start to finish very professional, clean, timely and if you are looking to make your backyard an oasis and not break the bank, we highly recommend Creative Pool Plastering Company. Thank you to the entire crew and Mike Jr. and Mike Sr! The Bonkoski's Mike and Kari read more

They do awesome work! Cleaned up after each stage and everyone was easy to work with. I highly recommend Creative Pool Plastering. Two thumbs up!!! read more

Creative Pool Plastering - Pool & Hot Tub Service Near Me

The Creative Pool crews are punctual, hard working, friendly and with an eye to detail.. Mike Sr was a pleasure to work with.. Our whole experience was five star.. Thank you for making this such a good experience Ben and Sid read more

Mike and his crew are amazing. It's obvious that Mike takes pride in his company and his work. He's reliable, easy to contact always answers your questions quickly and honestly. Redoing a pool during this monsoon made this job challenging to say the least, we had our ups and downs and as you can see in the photos the pebble got washed down by a surprised deluge of rain and wind. Mike reassured me that the pool will look amazing and not to stress. The pool does look amazing. Thank you Mike for doing such a great job and having great customer service. read more

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These guys are FABULOUS! We can't say enough about the wonderful work done by Creative Pool. We had an old tired plaster pool and a deck that was in great distress. They transformed both of these big problems into our dream backyard. Highly recommend them to get it done right!! Everyone's so great to work with. Very friendly and responsive. Mike Jr and Mike Sr are the best! Miguel, who did the deck is an absolute old school Craftsman. His workmanship is absolutely amazing!! Five Stars***** Thank you so much. read more

This was our second installation in our family . The pools are beautiful The management and crew are professional and expedient l. I loved the entire process and we couldn't be happier read more

Mike did a phenomenal job on my pool remodel. He kept me up to date with pictures (I was out of town) and completed the work in a timely fashion. The cost was as agreed in the beginning. I am very pleased with the final result. Thank you!!! read more

Beautiful pebble tech replaster, fabulous new deck thanks to Miguel and new pavers for the patio area. Workers were always on time, were friendly and responsive and always cleaned up at the end of the day. Mike Senior quickly responded to questions and/or concerns, totally on top of managing his business. I've had numerous contractors to my home for various work over the past 40 years. I can truthfully say that this was the best experience that I can remember having with any contractor ever! If you want integrity, quality workmanship and honesty, then Creative Pool Plastering is the right company to go with. read more

After fifteen years of giving us enjoyment, it was time to have our play pool refurbished with Pebble Sheen, adding small pebbles and abalone shells into the finish. We received four estimates - all from well-known pool companies. Based upon Mike Fong Junior's knowledge, attitude, professionalism and his very detailed estimate plus their excellent Yelp feedback we chose Creative Pool Plastering Inc. We're so happy that we did. Here's why . . . This company is manned by professionals. They showed up on time, stayed in touch throughout the process, and aimed to please. The teamwork was incredible. They were hard at work from the moment they arrived until the moment they left. Their attention to detail and pride of workmanship was amazing. Each day they went above and beyond the norm in cleaning up after themselves, being careful not to damage our landscaping. All of the sludge was pumped out of our pool and into a tank that they pulled behind their truck. Trust us . . . they earned their money! They made appointments and except for one time when most of the crew contracted a stomach virus and had to reschedule, they not only showed up on time - but arrived early. Our refurbished pool is now gorgeous and looks like it has diamonds in the finish. The price was right too. This is a family owned business that has been passed down through at least three generations. It's obvious that they enjoy their work . . . and their fine reputation. We highly recommend this company. On a scale of 5 stars (five being the best) we give Creative Pool Plastering 10 stars. Thanks Mike Fong Jr. and Sr. for doing such a beautiful job. Frank & Cathy read more

They did it! Creative Pool Plastering showed up within a day of my phone call to remind them to come take care of some rust stains. They not only took care of the obvious one's, but they searched the bottom and sides of the pool and four additional areas that I did not see. Way impressed with how they took care of this! read more

We were referred to Creative Pool Plastering by Litchfield Park Pools. We called them one night and they were at our house the next night taking measurements, and we had a quote that same night. Miguel (their deck guy) is absolutely amazing. He is quick and does a wonderful job. The tile guys did an amazing job also. Creative Pool Plastering took our pool that was starting to show a little wear and made it look like a brand new pool. The whole team was very friendly and keep you updated on the whole process. Oh and before I forget the quote we received was less than any other quotes we received previously. read more

Creative Pool Plastering - Cool decking and water line tile. - Pool & Hot Tub Service Near Me

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These guys are the best! Not only did they do a beautiful job remodeling our pool, but they cleaned up after themselves every time they were here! All of our questions were quickly answered through texts. read more

Great service, great work, competitive price! Very professional team....highly recommended!

My very old pool needed to be re-plastered. I interviewed a few companies and decided to hire Creative Pool Plastering. Mike Sr. and Mike Jr. both worked with me on the project. Everything was laid out very clearly to me and all work happened in the time that they noted. Mike Sr. sent me pictures throughout the process and was very communicative and accessible. And, my pool looks beautiful!!! I like to work with family owned businesses and I highly recommend Creative Pool. read more

I am so impressed with this company. Not only did they do a great job on the re plastering of my pool, but they also finished way quicker than I expected. The pool looks better than it ever has and we cannot wait to use it. The workers and foreman were all great and respectful of our property. The owner is friendly and delivered on everything promised on time or ahead of schedule. Directions were given for care after the pool was completed. I called around to several companies and I am so glad I went with them! I wasn't sold a read more

Mike Sr. and his crew recently remodeled our pool. We went from plaster to pebble - tec plus they installed an automatic pool leveler for us. Their price was very competitive and we are extremely satisfied with the final product. In the process of applying the pebble - tec they added crushed abalone shells that sparkle when the sun hits them. That addition adds a pizzazz to our pool that I've not seen in other pebble - tec pools. We only encountered one small problem in the process and Mike Sr. and I resolved the issue in a gentlemanly way very quickly. Also our old pool only had the old 4 steps and they were converted to a beautiful baja step that is not only easier for me to use but also our 2 yellow labs have found it much easier to get in and out of the pool. I highly recommend this company for your pool remodel needs. read more

Mike Sr. Did a great job overseeing the project and guiding us with choices along the way. He was easy to work with thoughout the project and I would not hesitate to hire him again. The Radiant Fusion Radiant Pearl micro-mini pebble loves the blue and violet lights and looks very dramatic at night. read more

Creative Pool Plastering - Remodeled pool with new baja shelf looks dramatic with new color LED light. - Pool & Hot Tub Service Near Me

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Mike sr. and all of his crew were great. They showed up on time, cleaned up any mess that was made, and I ended up with a great pool that was exactly what we paid for. read more

Creative pool plastering did a super job on replastering our pool with a beautiful pebble tech type aggregate & tile. Their workers & the owners Mike sr & mike jr were a true pleasure to deal with. We would recommend them highly. read more

These guys are amazing!! We finally decided to redo our pool and are so happy we found Creative Pool Plastering!! They started work right away and the entire process was seemless...we couldn't be happier with the finished pool! They care about every detail of the pool as if they were doing it for their own backyard. Don't hesitate to use this company...they are fantastic!!! read more

creative pool plastering inc,,a family business, is great,,they acid washed my pool,,took out a rebar and patched up pebbled tec and re-surfaced my pool deck...outstanding job and great clean-up.. read more

My wife and I are EXTREMELY pleased with our pool. I'm a perfectionist when it comes to my stuff and expect those working on it to be the same. These guys exceeded my expectations! We can't stop staring at our new back yard! Everyone in the crews are professional and respectful! I thought the process would be stressful with our demanding work hours, dog requirements, and selection of materials. I was surprised how well the entire process flowed. We have a beautiful pool thanks to the creativity, attention to detail, and workmanship of these guys! Thanks Mike Sr., Mike Jr., and crews for world class work! read more

We are extremely happy with the make over our pool received from Creative Pool Plastering. What a beautiful and professional family business. It was comforting to have communication every step of the way after the recovery of a disastrous remodel by a different company. We are so grateful for the referral to the Mike's, Sr. and Jr. Very easy to work with and are experts in the field. Also, the crews are meticulous in their craftsmanship. We have a beautiful pool and would highly recommend this company with a five star rating. Save yourself the hassle and look no further and go with the best! Thanks you to all the hard working men at Creative Pool Plastering read more