Red Lobster was our go-to for time with my mom. When I did not have time to take her to the restaurant, I would get an online order to take to her facility s that she could enjoy a fish dinner with other friends at the facility. Last night was the last time I will visit that restaurant. I went in to have a beer and pick up 4 to go meals. The service was horrible so I asked for a manager. The first thing he did was to lie to me. Then he acted like I was at fault because his staff didn't do their job. I cancelled my order and he told me it would take 45 days to get credited back to my account. I will never return to this restaurant so his staff will never have to argue about not having time to complete my order. read more

Went to RL 4/19/24 w/2 friends. Our server was Holly & she was beyond great! All of our food was fantastic (fish & chips, coconut shrimp, grilled shrimp, calamari & delicious biscuits)! Service timing for things was excellent, atmoshphere was clean & nice, would go there again in a hot second, recommend highly & ask for Holly! read more

Food-not horrible, not good. Service-a nightmare! Over 2.5 hours for our dinner experience. We got the wrong bills,3 times and waited 45 minutes to get our cards back and receipts. Server was new but no management overseeing things or helping. Ambiance was decent-clean. There are far too many other restaurants to give my money too! I will not be back. read more

Don't know why the rating is so low here. The service was fast and friendly (thanks Juan!) and the food was delicious as always.

I remember when I was a kid, and going to Red Lobster was a treat! From the moment you walked in throughout the whole experience, you felt like you were being treated like royalty. The food was always great, and the service was spectacular. I get the impression that these days those things went by the wayside in the interest of higher profit margins. We came in on a Sunday evening. It wasn't very busy, and we were seated right away. It took about 10 minutes for our server to come by to take our drink orders. That set the stage for slow service the rest of the evening. The food was mediocre. We ordered calamari for the appetizer, which did NOT come with any lemon. I ordered the fish and chips, again, no lemon. My guest had clam strips, that did not come with ANY cocktail sauce. Just these little things that didn't make sense, I've never seen this at any other restaurants. It's not like these are expensive items... we didn't dare ask for these items, because the food would've been cold by the time these items arrived. You can't exactly say that red lobster is cheap, so I expect the simple things to be included. There are LOTS of other seafood choice around Spokane, we'll be spending our money at those places in the future, and skip Red Lobster. read more

Server was great. Manager was rude. Lobster smelled and tasted bad. Best thing of my $160 meal for two was the $4 soda! Stay away!

Was expecting more in everything at this place! The only thing that was more was the price and I definitely won't bug my wife to eat there. We have eaten at another location in another state and I enjoyed it enough to revisit there! Everything was just sub par and ordinary. For the price I'd go to our other two places even though I want to expand our dining out options. read more

Ate here with my husband and was highly disappointed & unsatisfied. First of all our waitress took forever to get to us didn't even bring us biscuits, asked for all the waters without ice and she brought it still with ice. Second she took forever to take out order we were waiting there looking around but never saw her two other waitresses said that they were going to go look for her. Third she was very rude to me when I asked her why the fish I got looked like fish sticks? The plate itself that I got was not in my opinion worth $21. Our waitress name was Lila I will never returned nor recommend this place to anybody read more

SALTY! Food was so salty. I had one biscuit then we order seafood stuff mushrooms. They were both so salty which numb my taste buds. Then my meal came (lobster pizza). It was okay. The crust was also salty My husband had the Ultimate Feast. Everything on the dish was salty too but the lobster tail. We ended up drinking 3 full glasses of water. Service wasn't so good either. It wasn't rush hour but the server was so slow. Never fill our water and I even had to asked again and again for it. To go box took 30 mins to get! Will not come back sorry read more

Just had a meal at the Division location in Spokane, WA. Disappointing service would be a very mild way of stating this. Waitress failed to enter and deliver a drink order not once but twice. 15 -20 minutes is way too long. Appetizers took 25 minutes and the main dishes did not hit the table until 35 minutes after the appetizers. Then after asking for our military discount the waitress did not apply it to the bill. If the waitress got a tip she needs to be thanking my wife. TL/DNR. Food good - service very piss poor. read more

This Business has a friendly environment and a amazing staff so come on in for our dinner treats and came try us

Wint go back. Tiny biscuits, no salad, meal ZERO. Thoroughly disappointed. It us to be good. It was pretty empty to. Service good.

Waited over thirty minutes to be seated. When the drinks arrived my child's cup that had a lid on it had a fly in it! The waiter said there are flies everywhere! We left! Can only imagine how dirty their kitchen is! read more

I had never been to red lobster until tonight and I honestly thought it was just going to be an okay-ish meal but the food was pretty good! We started the night (my boyfriend and his parents) with the seafood stuffed mushrooms and some coconut shrimp, which were to-die-for, especially dipped in red lobsters piña colada sauce (the shrimp that is). I got the seafarers feast which was butterfly shrimp, shrimp scampi, grilled lobster and grilled scallops and to top it off mashed potatoes and a Caesar salad (I didn't even come close to finishing all this ). My eyes have always been bigger than my stomach! The food was pretty good and I'd recommend this location to anyone but the thing that really sold me about this location was an employee who worked here. His name is Deanthony and I cannot express how much interacting with him made my, and my boyfriends family's night. Deanthony was the most sweet and genuine person. He wasn't even our server but went out of his way to converse with us and fill our evening with some heart felt dialog. Come check out this red lobster if not for the good food but to get a chance to meet Deanthony because wow, I'm still blown away! read more

Red Lobster - Seafarer's Feast - Seafood Near Me - Spokane, Washington

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First off the service was good however the food gets worse every time I go! Not sure if it's just this location but in the last 3 visits I've had to send something back each and every time (and I hate doing it). 1. Lobster tail severely undercooked 2. Calamari - whittled dry and all breading gone 2. Steak over cooked when ordered med rare Did a take out order a few months ago and I assumed they just didn't even try to follow any recipes - bland Alfredo Just can't do It anymore so this particular location is now dead to me read more

Uhhh what to say about this place... well, there's a reason chains like Red Lobster, Olive Garden and Applebee's are shuttering across the country. We stopped in on a Saturday afternoon because hubby wanted the biscuits. That's the only decent part about this place, and it's evident to see why there were only boomer-aged diners in here when we walked in. We ordered "create your own lunch" with shrimp and scallops. Should've taken a picture at the start of the meal, but you can see how tiny the "scallops" are in comparison to the lemon wedge. The wood-fired shrimp were similarly small and disappointing. Broccoli and seafood were clearly defrosted from frozen. I feel like these types of restaurants have failed to adapt with higher quality and fresh ingredients. Everything comes out of a freezer box and it's reminiscent of the packaged food obsessed 1990s. Our server, Michelle, was super. Only good things to say about service, hence the two stars, but hard pass on the food. read more

Red Lobster - Seafood Near Me - Spokane, Washington

Juan our server was extremely organized and efficient. He wasted no time taking care of us and the table next to us, while still making certain we were satisfied with our meal. He was the best server I have ever had the pleasure of taking care of me. I spend 4 nights a week away from home for work. He made the visit to this location especially enjoyable. Food was very good, however the service was phenomenal. read more

I'm not a huge red lobster fan I've eaten there a million times nothing ever blows me away.. service is always hit and miss... same with the food BUT if this last visit was any indication of change I'm in!!!! Party of 4 2 kids 2 adults seated right away!! We ordered an appetizer shrimp and lobster cocktail. For dinner I ordered the lobster bake and hubby ordered a shrimp skewer and the lobster bisque. We definitely had enough food to share and left with leftovers!!!! The kids had chicken strips as usual hard to screw that one up!!! I also had a drink with a take home glass!! Our server was great!!! All in all I loved what we had and hope this is what we are getting consistently!!!! read more

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My family and I went on a Sunday afternoon around 4pm. We had to wait about 20 minutes to be seated. Once seated, our waiter came by and asked for our drink order. I asked for a minute to look it over and he said he will come back and check on us but just in case he forgot about us to track him down. Really? I should t have to track you down to let you know we are ready. 15 minutes later I flat him down and give him out order. Food comes and he puts hot plates in front of my 10 month old son. I ask that he doesn't do that and he said oh I am too busy right now and sits the rest of the plates down and leaves. His section appears to have 4-5 tables all of which were seated before us. How he was busy is beyond me. I would not recommend this place due to slow service we had. The food was decent but nothing to write home about. read more

We went with family for my wife's birthday. Will not be back. Ever. How can you mess up fish and chips so badly? Somewhere in the middle of a really large, over fried piece of beer batter there was some fish. Not much of it and it was pretty hard to find. Would have been much happier to have frozen fish sticks for the money. Like a whole lot less money. But the fries were ok I guess. Beer selection was not great. Oh and my wife's once per year lobster treat? Mediocre at best. Food for the others was so - so. Overall, 1/5 rating for the food/value. The servers tried really hard and were very sweet, so that was pleasant. They were obviously a part of a hard driven corporate machine though. I hope they can all find a better place to work. read more

Extremely overpriced for the low quality and puny portions that you get. My daughter insists on going every year for her birthday much to my chagrin. Service is always great, just wish they would either lower their prices or increase the portions and quality of their existing meals. $250 plus tip for a party of 4 and only one person had a beer. read more

It was okay, very expensive and I was still hungry afterwards. I think I'm always hungry after I eat though lol. Anyways, $50 for my brother and I. I got shrimp scampi and so did he. The same as sizzler for me at a higher price. I'd rather just go to Golden Corral. read more

Strangest experience - no one at the host station for almost 5 minutes when we walk in - bartender looks at us, but said or does nothing. Finally seated, "Tiara will be serving you" we're told... but the. We have Tiara, Mikela, Chantra and someone whose name I never did catch trying to help us. Had to order our drinks three times to three different people to make it happen. 6 table stop bys to make sure we had everything we needed... Before our entrees arrived I felt like I should add these ladies to our Xmas list... Now I'm sitting table side waiting to ask for boxes and our check. We've been waiting, obviously done eating, for almost 15 minutes. Not a single waitstaff to be found. Just sent my other half off to find any employee at this point. What the hell? **Sorry, Angelica - I've already done my work as your customer in creating this review. If you want a review within your own system, you'll need to do your own work. Also - please note, I forgot to mention our lack of Silverware, the random excuses from staff when we inquired what the issues were and the "we don't care" attitude from the staff. The food was okay and as expected for a chain restaurant. read more

Employees scan receipt to collect points on Togo orders Watch out. Also watch out for hair in your food. See the cheesecake below read more

Red Lobster - Hair in our cheesecake. 10/31/21 4pm - Seafood Near Me - Spokane, Washington

Service was slow and it was hard to get our drinks refilled but we had a big party at 6:30. Food was average while prices were high. read more

Red Lobster - Shrimp and serlion with Brussels sprouts and broccoli $19.99 - Seafood Near Me - Spokane, Washington

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Well I get why their ratings are low. They suck!!! My husband got fish and chips. Didn't get the coleslaw, fish was greasy and over cooked. It was like leather. He should of sent it back but we were there with family celebrating or grandsons birthday and we had already waited an to get our food. I got the chicken sandwich and salad. My salad had old wilted lettuce and tomato in it,and the chicken was greasy The guy that waited on us was really nice and that was the only good thing about it. read more

So I decided to come for lunch today. What drove me in was a Facebook ad for their new crispy fish sandwich. Sadly it was nothing like the 'picture' implied. The roll/bun in the picture was not the same, in fact what I received was simply a grilled and smashed run of the mill cheap hamburger bun. Also the cheese was virtually nonexistent. On the plus side though...It was crispy and hot! The waitstaff/bartender was awesome and we had a great conversation. I'm posting pics of the advertisement and my actual sandwich. (I didn't have the lettuce or tomato) I will come back, but not for this meal. read more

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Came here for a birthday lunch/dinner. It was late afternoon so not sure what meal you would call it. I ordered a platter with lobster tail, crab legs and 2 kinds of shrimp. I just loved it! And the bottomless cheddar biscuits are just mouth watering. Our server was great and he even gave us a doggy bag of biscuits, he may have gotten an extra tip for that Would come back in a heartbeat! read more

Red Lobster - Shrimp platter with pasta - Seafood Near Me - Spokane, Washington

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Three stars! Good location, good food (served warm), nice atmosphere. Music is not too loud and warm inviting interior. I had the shrimp and chips lunch special. Fries are like homemade with skins still on. Shrimp was a little small. Service was horrendous. Our salads where brought to us without silverware or napkins. Took 20 min for our main course to be delivered after our appetizers where brought. We never got a request to refill watered down soda. All and all only three stars! read more

Red Lobster - Seafood Near Me - Spokane, Washington

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The food was absolutely amazing and came fairly quickly. The service was more than excellent and the whole setting of the restaurant was very nice. read more

Ordered the ultimate feast, stuffed shrimp & coconut shrimp for delivery. Spent over $90 on the food and delivery (delivery fees ended up coming up to over $30!!!) We were staying at a hotel- had to come to Spokane for appointments for my high risk pregnancy. They didn't give utensils, napkins OR BUTTER. How can you receive an order for crab and lobster and not send butter?? How can you treat a customer who spent over $90 on a to go order this badly and not give utensils, napkins or butter? I gave three stars because the food was good but it's fresh seafood.. not like you can really mess it up if you're a seafood restaurant. That being said, the coconut shrimp was good. Won't order stuffed shrimp again- It wasn't great.. and if I just have unbearable cravings for seafood again in Spokane & there are no other options.. I'll pick the food up and make sure they give butter, utensils and napkins. read more

I ordered this through Uber eats and here are some pictures of the food that I paid $33 for. As you can see they served me a ridiculous amount of fries that didn't even cover half of the plate (if you don't want to put too many fries at least use a smaller container), a huge full PLAIN potato that supposed to come with sour cream and butter but obviously didn't (at least take the time to cut it c'mon) "complementary" biscuits were EXTRA dry, and I supposed too get crab legs how the description of the plate said butt instead I got 4 tiny pieces of crab on a stick... the only good thing of the plate was the sautéed shrimp and thank god because if not I'll be starving still. I LOVE seafood and they just made me hate it now. read more

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Called requesting to make a reservation, receptionist told us there is no wait and no reservations are needed. When we arrived 15 minutes later we were told it's an hour wait. Extremely unprofessional and ridiculous situation. Not only did they waste our time but lied about their situation. I will not be coming back to this location. I would never recommend this location to anyone. read more

Sadly... this was the worst food we've ever had at a red lobster in our lives. Fish n Chips... one small over cooked in oil not nearly hot enough for frying... tasted like heavily oiled fish jerky. The only thing edible in this basket were the fries. Whitefish was same heavily oiled fish jerky. Lobster was cold and overcooked. Shrimp Scampy was way overcooked... shrimp jerky. Scallops tasted good... but, we're cold. To top off this visit... the "Manager" was telling folks at the table next to us all about his divorce, and how he got stuck with child support. What kind of manager is he?... a jerk. The host was the only employee that was on top of his game here. Super kind and helpful. Server... she was crappy... forgot requested items... was more concerned about taking care of the loud folks at another table. Coeur d'Alene Red Lobster has better service by far... and edible food! Our suggestion... Don't waste your time and money at this Spokane location... head up the road and get a good meal and service. read more

Celebrating my son swearing into the Marine Corps. We ordered the "all you can eat shrimp". Our server LILA was awesome, And the food satisfied our craving. read more

We had a great dinner the Steak and Lobster delicious and service was also great. We had more then enough food we couldn't finish it all. Our waitress Chenoa was very efficient, attentive I have only one minor complaint and that with the salt and Pepper grander were very hard for us seniors with arthritis. BV read more

Red Lobster - Seafood Near Me - Spokane, Washington

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Due to the Corona Virus we were unable to dine in to my mother once favorite restaurant. I was never a big fan but this was her day. We decided to use the delivery option and it was a mess. Not only did the food smell bad, was unedible and cold, the entire order was wrong, the desert was not what we ordered, there was 1 biskit in the basket when the menu clearly said 4. Our entrees were wrong and I even tried calling the location, tweeting them, emailing them and calling hq with no response from anyone. To say this was a dumpsterfire would be an understatement. I paid over $100 for food we had to throw away and wasn't even what we ordered. read more

Today was my first trip to a Red Lobster (any Red Lobster). Not sure how I went this many years without trying it! I have to say the service was excellent and everything was tasty. (Juan, our server, was top notch.) I had the shrimp scampi, fried shrimp, and white fish or some sort. The butter sauce was amazing. I poured it on everything. We will be back! read more

Attentive and friendly service staff. Good lighting at the tables, dimly lit walkways. Makes the table feel isolated and cozy from neighboring tables. Seasonal music play playing overhead loud enough to mask neighboring conversations, but not loud enough to disturb your conversation. Meal portions are very generous, and taste is exactly what I wanted, and expected. read more

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Our waiter was inattentive mixed up things on our orders, and the food was just so so. Nothing great the shrimp was crisp but over done. The only good thing was the cheddar biscuits. Not worth the prIce at all. read more