I haven't been to this restaurant in years and my mom wanted to go for her birthday! I obliged and made us reservations. The cheddar biscuits are still hit amongst my family but the house and Caesar salads are no longer included with your meals as they are now add-ons. I ordered the shrimp 2 ways and added the Maine lobster tail to my entree which included one side and I opted for the baked potato with butter and sour cream. read more

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It's been almost a decade since I've been back to Red Lobster. But it seems like I haven't missed much.. The food was not what I remembered from years ago. I tried to order an entree off the specials menu (lobsterfest menu), the lobsterfest duo, and the server said they were out of the scallops that were used for the entree. Mind you - I went on a Sunday for dinner but it wasn't very busy. I was confused why they were out of an item on their specials menu. I felt aggravated since this was the only menu item I really wanted. Forced to choose another item, I went with the grilled lobster, shrimp, and salmon. It was good but the lobster portion was smaller than what was pictured on the menu so I was a bit disappointed there. Service honestly SUCKED. When we walked in - the host asked if we had a reservation and we said we had one but are early for it. The host said "ok, we can probably get you sat now"... what do you mean?? I looked around the restaurant and it was practically empty with less than half the tables filled. I don't understand?? Anyways - we sat down and our server took our drink orders first. We ordered 4 drinks from the bar and 1 regular bev. None of us got our drinks until maybe about 20-30 minutes later? We never even got waters. It took about 20 minutes to get our cheddar biscuits and at that point, we still didn't have a our drinks yet. The server brought our drinks after we waited so long and didn't even bring waters. We had to ask her for it... very strange since it should be automatic that everyone gets water. We waited which felt like forever to get our food after we ordered it also. It was probably about an hour from the time we sat down til we got our food. We were only checked on once by the server and we asked for a few missing items and she didn't even come back to bring everything we asked for! Terrible service. I probably wouldn't come back to this location. Highly disappointed from this visit. read more

Red Lobster - Grilled Lobster, Shrimp & Salmon - Seafood Near Me - Richmond, Virginia

Feeling crabby? This is your spot! Now, everyone knows about the incredible cheese garlic biscuits! They are Mouthwatering good and have no rivals! We have come back time and time again - we have had the burgers which are always delicious and juicy, we've had steak - yea, surf and turf! And of course the seafood! For a chain, this place always delivers. Our servers have been exceptionally good and that means they have good training and management. The restaurant is slightly dim, with a bar and lots of cozy booth seating even if it is a tad dated... or shall I say, nostalgic! Gotta love red lobster!! read more

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We ate at the one in Chesterfield a couple years ago it was really good. Just hadn't been back so I'm at my cousin at the one on West broad Street. I got coconut shrimp five pieces WITH NO COCONUT came out on a plate with a tiny baked potato and a salad on the side. THIS WAS FROM THE LUNCH MENU AND WAS AROUND $13. WE EACH ORDERED A MIXED DRINK. MINE WAS A FROZEN DAIQUIRI-the waitress asked if I wanted liquor in it !!! ? I said yes but I had to complain to her that they must have not put any in there, she didn't answer for a while and I asked again and she said oh yes they said it's in there. SAD. I DIDN'T WANT TO ACT CHEAP IN FRONT OF MY CUZ SO DIDN'T ASK THE PRICE... I had no idea lunch drink on a Tuesday at Red lobster would be _13 and $11 . That's just too much. Also my food was not warm but it may be because we sat there talking so long. Cousins? seafood platter look great and she took some home. It was around $17, then she had to pay $3.99 for a second side. I'm looking at the bill it was 6483 before tip. I think a very expensive lunch. BUT GREAT NEWS I THINK IF YOU CATCH THEM SOON THEY WILL STILL HAVE MORE OF THEIR $5 GIFT CARDS OFF $20!!!! Overall disappointing. read more

Seated us immediately. Brought out their great rolls as soon as we sat. And not just two but six. I was craving the lobster tails. They come with two sides. Music was playing but at a comfortable volume. You could hear it without it overpowering the conversation. No seltzer water but she put in the vinegar that I like in water. read more

Red Lobster - Lobster tails - Seafood Near Me - Richmond, Virginia

Ate at Red Lobster west broad last night - revisited w all the new info out on new menu. Have to say last visit years ago was not worth coming back for - this was different! I had the Bairdi crab option (so worth the $5) from the Crab Fest - Crab your way option on the menu. They were amazing! Cooked perfectly, full of meat, sweet - tender - almost more than I could eat. The potatoes were crispy - old bay Parmesan butter was very good but I chose to have it on the side - would have been poured on top otherwise. Great job Red Lobster! Our waiter was excellent - overall it was a great experience & we will be back! Maybe soon before these go out of season! Don't miss them you won't be sorry! 07/26/25 I returned hoping to enjoy the same experience & meal - sadly - crab legs were smaller more regular snow crab legs although kitchen manager assured me that they were Bardi - so now I have to say experience may not be consistent unfortunately read more

Red Lobster - Bairdi Crab - Crab Fest - Crab your way option w sauce on side!! - Seafood Near Me - Richmond, Virginia

My fiancé and I stopped by for a late lunch on new year's eve. The host brought us to a table that had a tray, to go boxes, and what looked like a used plate of some kind of appetizer. She moved the dirty dish off the table and set the menus down. She said enjoy and walked away. She didn't even wipe the table down. I didn't even sit down. I've worked in the industry, I get it if you're busy and haven't had time to bus a table. Hell, it's new year's eve, I get it if it's not even busy and you're just not rushing to clear off tables because it's a holiday. But what is unacceptable to me is not even attempting to wipe the table off. That is disgusting to me after a used plate has been sitting on it. I don't know where that plate has been, who has touched it, what's left on it. I was so angry and just left before sitting down. Really disappointed since this would've been my first time trying red lobster. Will not be going again. read more

I really enjoyed my visit to Red Lobster. I had not been here in years but the cheddar biscuits were ringing in my ear. Tyiesha was my server and was so FRIENDLY and PLEASANT! She made suggestions based on experience, and they were spot on. I ordered the Shrimp Sensation... House Salad, Crispy Dragon Shrimp® and Shrimp Scampi, side of broccoli (I didn't get a picture of everything). I placed the Crispy Dragon Shrimp® on my House Salad with French dressing and Oh Em Gee... AMAZING! Be sure to ask for Tyiesha when you visit. Enjoy! read more

Red Lobster - Cheddar Biscuits, Crispy Dragon Shrimp®, House Salad w/ French dressing - Seafood Near Me - Richmond, Virginia

The cheddar biscuits saved this experience. Our server was friendly but the overall food/drinks was NOT it for the price point. Also the booth was really squeaky so people kept looking at us. read more

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Service was great. Very good on refills and keeping up on what we needed. The Lobster Bisque tasted good but had no lobster and was soupy, nothing close to a bisque Cheddar biscuits were great as usual. Don't waste money on the bisque. read more

Visited for lunch on April 5, 2025, around 1:00 PM, Table 101, Check #: 42437. I initially requested to sit in a booth in the bar area but was informed there was no server available for that section. I was then seated in a booth in another area, where I waited for 15 minutes without being acknowledged or approached by any staff. I eventually asked the hostess that seated me if there was a server assigned to my table. She said she was looking for him but couldn't locate him. I told her that if she had to search for him, I wasn't interested in waiting any longer and decided to move to the bar counter instead. That's when Cabria stepped in and completely turned the experience around. She was exceptionally attentive, professional, and genuinely caring. Thanks to her, this review is five stars--otherwise, I would have rated it three based on the initial lack of service. I will also send kudos to the cook staff as my Fish and Chips were hot, fresh, and delicious; one of the biggest pieces of fish I have had being a Red Lobster regular. A note to management: there seem to be multiple sections/tables not open for service, but I observed several staff members sitting around in the bar area--supposedly prepping silverware and napkins, but mostly chatting and not appearing particularly engaged. A few others were coming and going, socializing rather than supporting the team. You have underutilized staff who could be addressing unattended tables and improving the overall customer experience; an honest observation. In summary: Cabria saved the day. Without her, this visit would have been a disappointment. Trust me on this one. Very respectfully, Dr. Ken King read more

Red Lobster - Seafood Near Me - Richmond, Virginia

Great night with some great food. My husband and I decided to grab a bite to eat after a show at the Funny Bone. Red Lobster was the only place that didn't have a long wait. The customer service was good, but it did take a little while for our food. read more

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Went here for dinner for the first time in years. They have a great deal: $30 for 1 premium item (filet, lobster tail, snow crab legs, scallops, sirloin), 2 shrimp items (fried, scampi, coconut, linguini) and 2 sides. I got the lobster tail, coconut shrimp & Walt's fried shrimp with a side salad & fries. It was delicious although my lobster tail was extremely small. They were out of romaine lettuce but offered to make salads with spring mix. All of the staff were so friendly and helpful, even though they had to work on Christmas Eve. Tons of other options to eat and a plenty of non-seafood options as well. And the cheddar bay biscuits were light and fluffy and taste so much better than the box mix you find at the store. I'm not sure I'll frequent Red Lobster often but it was a nice to try it again after 10 years! read more

Red Lobster - Holiday Trio - Seafood Near Me - Richmond, Virginia

Right now, I'm highly disappointed after my family decided to try Red Lobster again, after years of not going. We were excited about new menu items and leadership, and were in the mood for seafood. We ordered delivery, and after receiving our food, noticed some items missing. That sucks, but I went ahead and called the restaurant, thinking it was no big deal to get it all worked out. I have now been calling the restaurant multiple times for an hour. The only time I've been able to speak to a person is if I indicate I would like to make a new order over the phone. I've learned people taking new orders over the phone are not in the actual restaurant, and no one is picking up that is actually in the restaurant - the manager nor the front desk. I have been advised to hold for an extended amount of time, to call back in a half hour, to click 8 (which doesn't even ring), ultimately the last one said I couldn't leave a message for someone to call me back, I was going to have to come to the restaurant, and just hung up before I could respond. This was a one and done for me. I would imagine you have to go out of your way or have a policy that says it's acceptable to serve delivery orders without picking up the phone in your restaurant. Regarding the food itself, it was okay. Not good enough to want to return after this experience. read more

The Resturant is busy. But I still feel like we waited a long time for to go order or cheddar bay biscuits. Next time I might try ordering in store rather than online. They seem to service in house a lot quicker. The ambiance was ehhh. read more

First off, let me say we had a wonderful waitress who was very efficient and pleasant BUT after waiting 20 minutes to be seated and after ordering we sat for another 40 minutes for our food to come out! I LOVE CRAB LEGS and was so looking forward to them and I was very disappointed. They were extremely small and half of them had no meat in them and they didn't have the crackers and tools to help open the spiny ones. I left with the spiny ones to bring home where I had the proper tools and hope they have some meat in them. So for my $47.50 I had two biscuits, Cole slaw, two or three little pieces of crab meat and a pina colada (which was good but cost $12.99). No more Red Lobster for me!!!! read more

The food presentation was terrible and our plates looked and tasted like they were under a heat lamp for awhile. It's gone downhill.

Horrible, horrible, (did I say horrible), service? I hadn't been to Red Lobster in years, since 2021/2022 as the service and food had really gone down hill! After seeing a commerical with the "new CEO" stating there had been many changes and to come visit again, I decide to give it a try. I don't reside in Richmond, but was in the area with some friends. We were a party of 3 and right away we noticed several things had changed for the worse with the new menu. They had increased a few very popular meals by 50%, although, the portions remained the same They no longer provide the yummy salads with meals anymore.The "use to be" very delicious breads that RL is known for were missing ingredients. Most important, they no longer had the cheese in them. We even asked our waitress regarding the changes and she verified saying yes there had been a lot of changes. Shrimp meals had way less breading, no flavor. The loaded baked potatoes (which is an upcharge) came out "not loaded" with only a dab of sour cream. Bread and baked potatoes arrived cold and every platter was missing something. We could clearly see there was only 2 waittress for the whole resturant and they were barely around for service. No one in my party was happy with their orders. Customers were asking the busboys,"can you please get my waitress"? I will say, our waitress was extremely nice and very apologetic, however, lacked with regards to checking on us and slow to return for requested items. Because she was very nice and tried to accommodate us, (so clearly some things are out of of her control) I still left an over 20% tip. Needless to say, I will not be going to Red Lobster again. Its totally not worth the price and the flavor of food is really lacking! read more

Went to Red Lobster for lunch about 12:30. There was a good crowd but it wasn't full. We were greeted pleasantly. After waiting about ten minutes a server came to the table and brought water. A while later she brought bread and took our order. She waited about 15 or so minutes for the food to come out. I'd ordered a platter of popcorn shrimp, shrimp scampi and fried flounder and a baked potato. The food was hot and tasty-just the way Red Lobster use to be. After we ate the server brought our check. We gave her our method of payment and waited and waited for her to return. After about 12-15 minutes we got her attention. Seems she was t aware our cards and receipts had not been returned to us nor where they were. Finally after 5-10 more minutes the server brought water our cards and receipts. We were concerned because our credit cards had been out of our possession so long. Perhaps consideration should be given to payments at the table. The server was working very hard but she needed help. She had many tables in different sections. The restaurant looked clean but it was not modern. read more

12/26/21: We had a taste for Red Lobster & we were near this location. This location is not permanently closed. They are up and running. We ordered curbside: Golden Fried Fish/mashed potatoes kids meal, chicken strips/fries meal, & cheddar bay biscuits. The kids meal fish was fresh & they give you a good portion. The mashed potatoes were old & had a little spice in it. I didn't care for them at all. The chicken strips were tough & cooked in old oil. It left a bad taste in our mouths. The fries were fresh. The cheddar bay biscuits were delicious. The service was excellent. We just waited in a curbside spot, texted them that we were there, and turned on our hazard lights. The young lady that brought our food out was very bubbly and friendly even at 8:30 pm. They didn't put any cutlery in the bag as requested, but luckily we had some in the car. I'd definitely recommend this location for your Red Lobster fix. read more

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This has gone down in food quality and taste. We will not be eating here again which is sad since we have been eating here for the last 10 or more years. read more

I know they are going through BK but went today for Crab Feast they were out of Crab Legs, salad, broccoli and baked potatoes. No Lobsters in the tank. The only sides they had were fries and mashed potatoes. The service was not as bad as the restaurant being out of everything. It felt very surreal. I hope other restaurants don't follow their lead. I do not enjoy going out to eat anymore. I don't consider myself pickey but the service at fast food places has really gotten sub par as well. read more

Truly bad experience, hope we just were there at a bad time for them too. Would have been a one star, but personality of server upped it to two. Everything else was one star at best. Shrimp was greasy and overcooked. Service was very slow and the rest of the staff were very subpar in their abilities. Room was extremely cold - had to wear coats, and when staff didn't seem to notice went to front desk to ask for heat to be turned on, which then happened. Not expecting to return. read more

Last night I visited store 0251 located at 8009 W Broad St, Richmond, Va 23294. I walked in and a hostess by the name of Jen, looked up and said "How many"? There was absolutely no greeting at all and definitely no smile . She took us to a table. We sit down and we are greeted by our server Bryan M. I ordered a strawberry lemonade and ordered the lobster bisque for an appetizer. My daughter was meeting us at the restaurant and had arrived in the lobby. She called to ask us where we were sitting on her cell phone because there was no hostess at front at all. My daughter found us and sat down. Bryan then came back to tell us that the entire restaurant had no lemonade so they could not make my drink. We placed our order and I excused my self to the restroom where I found other customers standing at the front, with no hostess. When I leave the restroom, again there was no hostess in sight. I return to the table and our entrees was brought to us. About 15 minutes into the meal, Bryan comes back to check on us and I told him then that I still had not received my appetizer and at that point, he could just remove the item from my ticket. I had not visited a Red Lobster in quite some time and I was sadly disappointed with my experience. I was excited to come out and try some of the new menu items. I knew the company had a new CEO who was eager to turn the business around. He should never visit this location, he would be not be happy. The restaurant was only what appeared to be 30% filled and that is a stretch. There is never a reason not to smile when customers enter your establishment and not say hello if you are a hostess. There also is no reason to "forget" an appetizer order if you are a server. That omission costs the restaurant revenue. I only hope this location does better in the future. If not, this restaurant will soon close. read more

This was the worst dining experience I have ever had. Walking in I had a group of 10 my family for my birthday. The hostess with the long dark ponytail about 50 of age clearly was pissed shaking her head on and off as she was getting out menus together and her silverware.. she was actually slamming the menus down on the table while she was shaking her head..wow.. three of the kids meals came out one child went without while the other three ate their meals no one else had anything on the table for at least another 15 minutes.. extra biscuits were never offered I had to stand up and go get them. Refills were never offered I had to go to another waitress to get them filled up. After three tries I finally got Pepsi for the kids. I paid $9 for a lobster potato the size of a small peach with a quarter size of lobster on top that couldn't even be chewed up it was so hard.. they saw that we had a cake but no one came over to offer plates. I had to again get up and go get the plates myself. But before we could even cut the Cake I had to clear the whole table off myself. I have never experienced anything this bad and will never go back. They made us feel extremely unwelcome and it was clearly s*** service.. I had to get each one of my family's plates and stack everything up put it on another table unbelievable.. no wonder they're all shutting down. . read more

I only come here because my mother-in-law insists on it probably because she used to remember this place from many years ago as a good place but I guess they let their quality bar drop beginning with the whole decor being outdated and sad. The only redeeming thing here is the Cheddar bay Biscuits, everything else I ever order here has to be either breaded and fried or heavily bathed in oil and butter probably to mask the quality of it. My stomach never feels good after eating here and this time was no different. This time the only passing thing was the flounder. The shrimp and scallops were extremely oily. My belly was making noises and I was bloated for the remainder of the day. My mother in law loves breaded shrimp and baked potatoes so she was ok with it. My wife however tried their bacon burger and has food poisoning from it. She said the meat tasted medium rare but it was entirely brown inside which leads me to think the meat was frozen for a loooong time before cooked. The service at Sunday after 1:00 pm is very slow but that is to be expected. read more

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Soup ice cold. Didn't get 4 things we ordered. They tried to charge us for it. Didn't give us utensils to eat our food. Server wasn't nice.

12/19/2024. I went to the Red Lobster on Broad Street. The dish I ordered the waiter returned to inform me they didn't have salmon which was part of the entree. He suggested I get the $40 entree. I said I didn't want to spend $40 & asked if I could double one of the items in the entree I wanted. He checked & said she said no. Very disappointed she wasn't willing to accommodate the customer. I ended up just getting an appetizer. I'm big on customer service and will not visit that location again. I informed him to make sure & tell her (the manager) there is no soap in the ladies restroom. Maybe that's a task she can handle. read more

I'm usually a Red Lobster hater but it's quarantine. What do you want from me? We have exhausted all of our local takeout options and when I had a hankering for seafood pasta, it was time to bite the bullet and get red lobster. So, I love the ranch and side salads at Red Lobster. One thing you should know is that they only have caesar salads right now. I was really disappointed by that. I was looking forward to my side salad with the bomb ranch, but i was able to order a caesar with ranch dressing instead. When I received it, I was really disappointed. The leaves were wilted and it just wasn't good. On to the rest of my meal. I actually really enjoyed my lobster alfredo. It was just what I wanted and there were lots of chunky lobster pieces mixed in. I did curbside pickup, so all I had to do was park and call the number. My food was brought right out. Overall, I was satisfied, but I'm not claiming to be a Red Lobster fan girl now. read more

Have to give these guys a shout out for the great experience this evening. We arrived around 6pm and things were relatively slow (monday), seated within a few moments. We ordered the wild catch flounder and the Crabfest Creation Bairdi Crab w/ Roasted Garlic Butter. The crab was to die for and reminded me of going to the "Crab House" before it unfortunately closed. A pound of crab legs flavoring of your choice. Fantastic! and our server Rebecca was very nice and helpful. read more

First let me say that our waitress was amazing! The highlight of the lunch. We had not been in a number of years but my husband and I were truly disappointed. 1. The shrimp was chewy 2. The scallops very bland or too spicy and fishy tasting not the expected taste (& recently had some a week ago elsewhere so I know the difference). 3. The fish was tiny - my husband said it tasted like 'Gorton's' frozen fish. The waitress did explain that it used to be flounder but recently changed to white fish because the flounder population was getting too low. Please figure something else out though because this is not working. 4. The breading was just awful on everything. It tasted bland and my husband said his tasted overcooked. The one saving grace was their biscuits. They, fortunately have not changed. Please look for a new supplier for your seafood. We will not return until we know it has changed. Thank goodness for a wonderful waitress but the meal was not worth the price! read more

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It's red lobster during covid. It was decent Service was good , manager did step in and full drinks etc. Nice job read more

Check your food temps!!!!! Came in for lunch, received 2 raw uncooked steaks, blood all over the rest of the food on the plate. It looked cooked on the outside but almost impossible to cut. Once we were able to cut it, we saw why...it was uncooked inside. No, not rarer...uncooked. Scallops hardly cooked. Carol our server was amazing and so was the manager that came out and spoke with us. They were nice and took it off the bill. The cooks just need more training and/or oversight. read more

I was throughly disappointed in my last trip to Red Lobster. I have been a forever fan of Red Lobster for over 30+ years. On June 6th, me and my husband was celebrating our 37th Wedding Anniversary and decided to go Red Lobster. Not to mention we drove over 1.25 hours to get to the Broad St. Location. My Husband ordered the Lobest Maine entre with Crab Legs, Baked potatoe and a house salad. I ordered the Admirmal Feast with a side of Crab legs, baked potatoe and a ceasar salad. My husband's salad was awful. The lettuce was bitter and brown and had no cumumbers a spinkle of tomatoes and onions. My salad was fine. When the waiter brought our entre the Crab Legs were cold. He had to go back and get my husbands baked potatoe and my side of crab legs. He brought back out steamed potatoes instead of a baked potatoe and my crab legs were also cold. My clams were too hard to eat. We decided to just pack up everything and take it home. The waiter brought us a two boxes to go, I had to ask for a bag to put the containers in twice. Once at home, when we opend the boxes, the food just didn't smell right so we were not able to even eat it. I am suprised at the service and the food. I've always had great experiences with Red Lobster. The gentlemen who was serving us, NEVER returned to check to on the food or even ask if everything was prepared to our liking. This was a meal I'll never forget. Come on Red Lobster, now that you know....please do better. Signed Happy 37th Anniversary2024 read more

All I can say is disgusting. The ultimate feast everything was way over cooked and did not taste good at all. The linguine with crab had chopped something in it. Worst place to eat in Richmond. read more

Red Lobster - Linguini with crab. - Seafood Near Me - Richmond, Virginia

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My fiancé my son and I went to this red lobster for our 10 month anniversary. The service was stellar. Our server was Craig or Gregg I didn't hear him quite clear enough. He was so friendly and really made us feel welcome. I will definitely be returning and asking for him! Keep up the great work! read more

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Alveda was a lovely server! Friendly and made sure we were well taken care of!! Our meals came to the table hot and nicely presented - this is a throwback type restaurant, but for the money, it was great! And of course, love the biscuits!! Both of us enjoyed! read more

We went to the Richmond, VA location and unfortunately the food was not hot when received and with the shrimp alfredo, the shrimp still had the tail on it so I had to pick the shrimp up to take the take the tail off and my wife's small lobster tail was over cooked like rubber. The only reason I gave it 2 stars is because the waitress was friendly. Won't be going back there again. Not worth it at all. !!! read more

Sometimes when you're at home you just decide that you want some Cheddar Biscuits. Once that thought comes, there's no turning back; Red Lobster is the only place for them. And the rest of the food is good too! --Food: I got the Shrimp Your Way with Popcorn Shrimp and Fried Shrimp. I chose a Caesar Salad for the salad and french fries for the side. My fiancee got a half portion of the Grilled Salmon Special of the day and a side of rice pilaf with a plain garden salad. We initially got 6 cheddar biscuits and asked for some more to bring home. Some highlights: - Cheddar Biscuits: Cheddary and delicious, I'd be lying if I said that this wasn't the main reason we chose to dine here tonight. Never disappoints. And most of the time the staff is cool with you just asking for more, knowing that you're just going to bring them home. - Popcorn Shrimp: Of the couple dozen times I've went to Red Lobster over the years, I'd say I get the popcorn shrimp about 90% of the time. It's nothing spectacular, but I've never been let down by the battered little shrimps! This time was no exception. --Cost: Both of our meals together came to just shy of $30. For the amount of food it's worth it, but I'm sure you can get better seafood somewhere else for the same price. --Atmosphere: I think they just renovated the interior of this Red Lobster, but this was our first time here so I'm not sure what changed. It's more or less like all the Red Lobsters I've been to in Upstate NY, which isn't a bad thing. --Service: Our experience was different than other reviewers in that our waitress was very pleasant. We came in at 5:40 PM on a Monday, were seated immediately, and our food was served within 15 minutes or so. We were even home by 6:30 PM. I'm not saying that this kind of speed is typical here, but I had no complaints at all. --Overall: I make it a habit not to eat at chain restaurants too much, but after all is said and done, I do admit to liking Red Lobster. Perhaps because it was always the restaurant we went to for family nights or for the occasional treat when I was a kid that I've grown to love it. As mentioned above, I'm sure you can get seafood of a higher quality many other places, but the cheddar biscuits and shrimp plates have yet to let me down. My fiancee also always enjoys the Wood Grilled fish specials and the fresh fish specials in general. We weren't disappointed with this location, and actually it seems like one of the faster ones. And this is slightly location bias, but we can walk to this location, and that to me is always a plus. That aside, I still am comfortable giving this Red Lobster 4 stars and will return. read more

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Went with a group of 6. Service was extremely slow in the beginning and the waiter was not personable at all when he first came over. We kept saying to each other that he must be having a bad day or something. Anyway - it took forever just for him to bring the starter biscuits that they always bring. It wasn't especially busy when we initially arrived but for some reason the waiter was delaying. People who sat down after us, received their food way before we received ours. The food was fine- red lobster is pretty consistent in regard to quality of food. Not exactly fine dining but certainly not fast food. The service is the reason for low score. They have to do better and/or at least start apologizing for the wait when it happens. read more