I recently had my third visit to Red Lobster at 330 S. 72nd Street in Omaha, Nebraska, and once again, Alex provided exceptional customer service that truly deserves recognition. Her professionalism, attentiveness, and positive attitude consistently create an outstanding dining experience. Alex goes above and beyond to ensure that every guest feels welcomed and valued. She is knowledgeable about the menu, attentive without being intrusive, and handles every interaction with genuine care and efficiency. In today's service industry, employees who consistently deliver this level of excellence are invaluable. After three separate visits, Alex has proven that her dedication to customer satisfaction is not a coincidence--it's a reflection of her strong work ethic and commitment to Red Lobster's standards of excellence. She is the type of employee who builds customer loyalty and encourages guests to return time and time again. Red Lobster is fortunate to have a team member of Alex's caliber. I strongly believe that her exceptional performance merits recognition from Red Lobster's corporate leadership, including consideration for a well-deserved pay increase. Employees like Alex represent the very best of what great hospitality should be. Five stars without hesitation. Thank you, Alex, for your outstanding service and for making each visit memorable. I look forward to returning again soon. read more

Endless shrimp is back!! The deal brought me in the door, $25 for endless shrimp across 5 varieties. You start with 3 types and then can order up to 2 more types each time you want to order. The shrimp was pretty good, I tried 4 of the different kinds - the marry me shrimp, the shrimp scampi, the coconut shrimp, and the Walt's favorite shrimp. I think my favorite were the coconut shrimp and the shrimp scampi but I love that you can pick any of them throughout and stagger how much you order. Plus you can grab a side of fries! Our server was awesome - she checked on us regularly to get more orders in and was very personable. She missed our biscuits at first but got us some right when we mentioned it. If you like shrimp, this is a great deal for you. The portions vary depending on the dish, I think I had like 32 shrimp by the end of the night. read more

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The food was great it was a larger serving so I definitely had some great leftovers. The service was great she was on top of everything and had great conversations. The ambiance was great really relaxing and not as busy as I thought it would be. It was quite expensive though so heads up to that it adds up quick read more

I went for endless shrimp! I think the endless shrimp is a great deal and I love the cheddar bay biscuits. Our waitress was super nice and helpful. She checked in on us a lot and even with the multiple orders of shrimp, she got things to us fast and was very nice to talk to. I tried the marry me shrimp, shrimp scampi, Walt's favorite shrimp, and the coconut shrimp and I think the shrimp scampi was my favorite. Overall, the shrimp is pretty good and you can't beat the price! read more

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Our after church spot today was RL. We quickly enjoyed the warm cheddar bay biscuits and waited for our food. Our waitress was awesome. She was patient and kind! Our orders came out shortly after we placed them. The restaurant was surprisingly quiet for the time of day. My order was just ok today. My broccoli was cold and way over cooked. It was entirely too mushy, so much so, that I didn't eat it. My husband's and daughter's food was good, according to them. read more

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Nice location near Crossroads Mall with ample parking. We came for happy hour to have some bites and then shared a chicken tender dinner. I dined with my niece after a grueling shopping experience nearby. On this occasion, Myles (Rizzler) was our server. Myles did a good job of offering explanations of what he liked and also in recommending what appetizers were delicious. We enjoyed our biscuits, Mac and Cheese and chicken tenders. The mozzarella sticks were cheesy good, but wanted a better marinara sauce. Enjoyable dinner with my niece, we had some laughs. This Red Lobster was comfortable and clean. The White Wine was crisp and I would visit here again. My dad loved the cheddar bay biscuits. read more

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The biscuits are to die for!!!! The lobster tail was delicious. I love the clam chowder. The stuffed mushrooms with added crab was phenomenal. The waitress was almost too nice, but I guess with tipping culture you have to preform. read more

Amazing experience 5star service Lobster feast was perfect steak was perfectly cooked, excellent service from the waiter. 10/10 recommend! Will absolutely return! read more

Red Lobster - Ultimate Feast Cooked To Perfection - Seafood Near Me - Omaha, Nebraska

A reservation was made for six at 6:45 pm, all members of the party arrived at approximately 6:35 and checked in, was informed it would only take a few. It has been 45 mins later with numerous other two to four party members being seated as they come in. As I write this, we are still waiting, maybe I have a different version of what a "few" means from the female hostess. Point of the review, it's pointless to make a reservation online as it will not be honored. read more

Trent did an amazing job as our server. He checked back to make sure everything was ok. Atmosphere was pleasant and we will diffently be back. read more

had the endless shrimp. its nver ending for real. marry me shrimp is the bomb. our server Elsa is the best 5 out of 5.

We haven't visited Red Lobster in a LONG time, and I was craving the biscuits. The biscuits still do not disappoint. Our entrees were good, but nothing spectacular (that comes along with being a chain restaurant). Overall the staff was very friendly, with great service! read more

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We went to Red Lobster at my brother's request for his birthday dinner. The service was great. Our waitress was very attentive and we got our food in a timely manner. My husband and I really enjoyed the Cajun shrimp trio. It was flavorful and the shrimp was cooked well. The shrimp style in the middle was both of our favorites. It seemed like it was infused with flavor. Overall, it was a good experience and we would go back again! read more

Red Lobster - Cajun Shrimp Trio - Seafood Near Me - Omaha, Nebraska

No lobster in the lobster bisque. Just orange soup. No meat No anything. Had to add my biscuits just to add something to it. It tastes like canned bisque. Not good at all. Waitress was great but the food for the price just sucks. For the price it should taste way better. Super disappointed. Will not be back. Place was empty but at least the waitress was great. read more

First, I want to give props to our server, Alex M - the real hero of the evening. Dealing with the chaos of five out of six of us going all-in on the ultimate shrimp deal. Now, about the nitty-gritty: the kitchen took its sweet time with the first round of food. I mean, it was a Monday, and the place wasn't exactly buzzing, so we rolled with it. But Alex, kept everything rolling. After the first round was out, he immediately put the next round's order in. The next rounds came out faster than the first. As for the food, the shrimp linguini was a bit saucier than I'd prefer, and the sauce wasn't really my jam. There was more sauce than noods. Oddly enough, it worked some magic the next day - tasted way better after I scraped off a bit of the excess before taking it to go. Pro tip for fellow shrimp enthusiasts: no doggy bag allowed for the ultimate shrimp dinner. But fear not, if you can't conquer the shrimp mountain in one sitting, they've got your back with a to-go container. So, while the Shrimp Linguini didn't quite hit the mark for me, the overall experience, thanks to Alex and the shrimp extravaganza, was a solid win. Another tip, the endless shrimp is now $25 per person. On the bright side, some people where complaining that the shrimp linguini was not longer on the menu, but as of yesterday, it was definitely there. read more

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found this in my water. dont know what it is. its not anything from a lemon, and looks like a booger. anbiance is great, so is service, but better cleanliness could be better.. read more

Red Lobster - dont know. - Seafood Near Me - Omaha, Nebraska

It was our wedding anniversary during the work week so my spouse and I celebrated on Saturday by going to Red Lobster (his choice but turned out to be a good one). We jobbed out all morning around the house and didn't make it there until about 1:30pm but that turned out to be a good time because it wasn't loud or crowded. We had a nice quiet booth and our server (Jenny?) was just great. We both opted for the "Ultimate Feast" with lobster, crab legs, 2 kinds of shrimp and 2 sides. And a feast it was!! For my sides I got steamed broccoli and rice. The rice was just okay but everything else was wonderful. For dessert we split a slide of vanilla bean cheesecake. They were having a fundraiser for the Make-a-Wish foundation - donate $5 and get a $10 off coupon to be used on the next visit so it looks like we'll be back before the end of June. I look forward to it!! read more

If you think adding alot of salt to food is fine cooking then Red Lobster is your place. Everything from the biscuits to yhe main course and sides the basic flavor is salt. Too much salt in cooking us a sign if a bad chef. One bright spot was the mango pineapple vinaigrette. read more

Haven't eaten here in some years so when I came back to Omaha thought I give it a try well the stuffed mushrooms changed completely mushrooms and cheese was so chewy used to melt in your mouth :( read more

Bookguy was thinking about prime rib. Then, checking the prices, decided that Red Lobster would be a better choice. Red Lobster is definitely a seafood lover's place. If you're looking to eat more vegan, the only choices basically are sides. But that's OK because you know that's what it's gonna be like when you go there. Bookguy ordered shrimp linguine and seafood stuffed mushroom caps. And of course there were some of their famous biscuits. He enjoyed everything. I sampled part of a mushroom and it was just okay for me considering I am not a fan of mushrooms or seafood. I do love the biscuits, which are a highlight for me. I ordered sides: baked potato which was covered in salt that I had to rub off, a small serving each of coleslaw and broccoli. The best thing I had was lemon cake with raspberry drizzle. I also had a happy hour margarita that had an odd aftertaste. Maybe it was the brand of tequila used for the happy hour. I wouldn't get it again. The staff was friendly and efficient. Our waiter was attentive without being pushy. He helped us use the table side checkout device which was new to us. All in all, we had an enjoyable date night dinner there. read more

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We had a great time with Marissa as our server! She was willing to make sure we were very pleased with our menu items and they were delicious! Thank you Red Lobster!!! read more

We celebrated my Dad and Step Mom's Wedding Anniversary at this Red Lobster tonight. The food was delicious and server Dominique was excellent. Dominique brought us extra saucers and forks for cake and helped us celebrate. We had a great time. read more

Red Lobster - Seafood Near Me - Omaha, Nebraska

Our hostess Kia was good hostess and got our food to us real quick and really nice and she brought us more biscuits when we asked and to go boxes. she really good hostess. she should recieve a bonus and being a nice hostess read more

Thank you Ref Lobster and especially Omar for the best service we've had in a long time! Had a blast with our son celebrating his Birthday and the food was great. read more

Red Lobster - Oh Yeah - Side Salad. Check out that Bbbbbbaxon! - Seafood Near Me - Omaha, Nebraska

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Wife and I came here for dinner. For the most part the food was okay. The signature seafood mushrooms were mostly bread and very little seafood. The lobster tail was good and the garlic shrimp scampi was okay. The bar lobster linguine was probably the best of all. Our server Sherrie was good and conscientious of our needs. The ambiance was nice, but a number of bugs were flying around the section we were dinning which was distracting for our table and others. read more

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Tonight was by far the worst dining experience, food and service I have ever had. The server Itzel was friendly and empathetic. As a server myself, as well as an ex red lobster employee I understand that mistakes happen. It was very clear that our order was forgotten about as it took 45 mins to get our food and we watched many tables come and go . That was frustrating but I was willing to look past it. It then took another 5 mins to get silverware and another 20 mins plus me flagging down another server and having a conversation with Lorenzo the manager before I ever got a refill on my water. I did not have anything to drink the entire time our food was on the table. the shrimp and scallops were way past rubber and more like plastic they were so over done. my daughter enjoyed the crab legs. The pasta would have been fine had I not had to let it sit there waiting for silverware and a water. What was ordered - 1 lb of crab with garlic butter potatoes and broccoli chicken Alfredo add scallops on a bed of rice and add grilled shrimp. - what was eaten 1lb of snow crab and 3 bites of pasta- no sides no add ons... what we paid $54.81 - We will not be back. Sad to see a restaurant that I once helped take to diamond club fall so far below the bar. As I stated previously, mistakes happen but when they are not rightfully corrected comprehended or compensated by management-you lose customers. Kristin read more

Red Lobster - Seafood Near Me - Omaha, Nebraska

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Now, I can't say I'm a frequent patron of Red lobster only been about three times in person but these trying times of social distancing and my love for crab legs made me order take out, twice. Both times same thing except the second they gave me rice pilaf instead of green beans! And yes, that's important. Nobody wants that dry rice! Anyways.. it's a chain. Nice service. Food was good. Pickup was simple. Bout a pound of crab legs for around 20 bucks and comes with two sides. Shrimp scampi meal and any other meal for the most part comes with their signature biscuits. Hopefully next time they give me my green beans and not rice and quality crab legs. That's all I'm concerned with. read more

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My dad begged (ok maybe he didn't beg) me to take him here for Father's Day this year, so I buckled and bought him the Ultimate Feast, which contains shrimp, crab, lobster, and sides. We also had my wife and kids with us, so it was a full table of food and options to try. Unfortunately, this wasn't the best experience I've had in the vast number of restaurants in Omaha thus far, as the salmon was extremely dry, the steak was past well-done when we ordered a medium, and the overall feel of the restaurant wasn't what I've been used to for a Red Lobster (albeit I haven't been to Red Lobster is over a decade). The ultimate feast seemed like a good choice, but also a bit pricey for the quality of food. Pros: Mango Margarita was fantastic; they have a military discount; sides were delicious; and the biscuits! I love the biscuits! I could easily go here and eat only the biscuits as a full meal. Overall, I wouldn't choose this restaurant for my next meal, but there are options on the menu that are worth your time. read more

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Their endless shrimp is the only reason I come to this place, price is $17.99 on weekdays and $22.99 on weekends (kinda overpriced). The waiters are really nice, and the environment is decent. Kinda disappointed that they got rid of linguine shrimp from endless shrimp menu. Their 2 best options are shrimp scampi and grilled shrimp if you order endless shrimp. Their cheesy bread is one of the best in my opinion. Overall this place is ok. read more

Red Lobster - Walts favorite shrimp(left) and coconut shrimp (right) - Seafood Near Me - Omaha, Nebraska

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NOT enough croutons BUT the napkins were fabulous, not coming back until you get more croutons.

Wow! The food was very good! I was by myself. When I told the hostess, "One", she implied I should sit at the bar, but I didn't want to. And that's okay, but silly me I felt like I was taking up a whole booth and that the waitress would be cheated out of a tip from a bigger group. Well, I prefer not to be waited on by the bartender and I didn't want a drink... so there. I ordered the Salmon New Orleans with broccoli and green beans. She asked if I wanted a half portion and I replied, "Yes". I didn't get a half portion, but it's okay because I was SO hungry and the food really was SO good. FYI - there was no mention of half portions for this particular entree on the menu. I was surprised when she asked and was excited to be able to get one, but I'll repeat. I didn't mind. It was delicious! The veggies were done to perfection and tasted just a bit of butter and spice. They were not drowning in butter and they were not too salty. The broccoli was a little 'stemmy', but that didn't stop me from eating every bite. The salmon was done to perfection. It flaked beautifully and was so moist. The shrimp and pico de gallo added just the right addition of texture and zing. As with the veggies, the salmon was flavorful and nicely seasoned. Best of all it was not too salty. So many restaurants rely on supplying flavor through salt. Not the case with this meal. My goal was to stay paleo and this particular menu item fit the bill perfectly. I passed on the cheddar biscuits. Can you believe it? read more

Red Lobster - Salmon New Orleans. - Seafood Near Me - Omaha, Nebraska

Got sat quickly but it took about 15 minutes to get drinks and order. tables that came in about 20 minutes after us were served first. Food came to the table cold. Waitress was never around unless bringing something to the table, took about 20 minutes to get a refill on water with how inattentive she was. Overall 90 dollars for the poor service and cold food is horrible. read more

We didn't get a waitress until 20 minutes after we had been seated, our drinks were brought out 15 minutes after our first basket of biscuits were served. The basket only came with 4 biscuits. There was 2 lemons in my strawberry lemonade when I never asked for any lemons. Not to mention it was a 55 minute wait and they forgot us on list of people waiting, forcing us to remind them of how long until we get sat. They charged me for unlimited shrimp when I only got the double. read more

David was amazing and made our experience special and exciting especially for me being out to celebrate my birthday. Best server ever!

We were seated immediately because we were those annoying customers that waited outside until they opened for lunch. Food: Simple order today, I ordered a bowl of clam chowder and Caesar salad with chicken. I love love love Red Lobster's clam chowder. I've never gotten a bad bowl. I want to be buried in it! The salad was good too, chicken was perfect. Of course the biscuits are always good. I have noticed that they seem less buttery the last few times I've went (not just this location) Service: We had an awesome server! He was super friendly and attentive. Atmosphere: Standard Reb Lobster atmosphere. Smells like lobsters and kind of dark. Overall: I recommend this location for lunch! read more

Red Lobster - Clam chowder with lots of pepper. My favorite! - Seafood Near Me - Omaha, Nebraska

We had gift cards and a free appetizer so ventured into the chain world. We have dined at this location a few times previously and thought it was decent. Nothing about our dinner was terrible, but had we not had a gift card it would have not have been worth the money. Although it was a quiet Tuesday night it took several minutes for the hostess to seat us and our server to check in. She was very friendly and I had the feeling they were understaffed. I started with a martini which was dirty, not how I ordered it, but I did not send it back and made do. Shrimp cocktail was the highlight. Caeser salad looked good but was just OK. Something about the flavor was just a bit off. Biscuits of course were good. I had grilled trout. It was OK but that's about it. Nothing I could put my finger on tastewise but I didn't care for it. A little bit dry perhaps. Trish had a combination platter with fries. She didn't like the butter sauce on the lobster tails. Looking back I would have ordered the trout blackened instead of grilled and Trish would have ordered strictly shrimp. Knowing that we could have spent the same amount of money at Le Voltaire and had Cedric's bouillabaisse, I would have felt very foolish eating here instead had it not been for the gift cards. read more

Not bad. Not great. But not bad. Food at Red Lobster is a hit or miss. Sometimes the food taste completely "pre-prepared" and other times it taste freshly prepared. This time the food tasted like the former. read more

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I have become a bit addicted to reading the "review" stream on Yelp. It's fun to spend five minutes a day seeing the past 24 hours of experiences people have had here in Omaha and with friends around the world. I have seen a ton of negative reviews on Red Lobster recently. I haven't been to a Red Lobster in probably a decade and as it is a chain it's not on my radar. I was invited out last night to go to Red Lobster and part of the reason I said yes was to see how on point some of these bad reviews have been. We got there at 8PM on a Saturday night and the place had business, but wasn't over the top full. We were seated right away. We had a baby with us and they brought out a sling immediately to put him in. We were told right away that it is Lobsterfest and given the run-down. Drink orders taken right away, waters brought out, orders taken, biscuits brought out. Our sever Sheena (I remember because of the Ramones song) was super friendly, informative and made suggestions when asked. Our soups and salads came quickly. Our entrees came right after we were finished with those. They were brought out by multiple members of the staff and our waitress was also right there thanking them. A great example of teamwork. The biscuits are as amazing as they always were and the next thing you know you already had five (and when did a ninja bring more of them?). The clam chowder soup was lacking. It was a bit bland and not as thick as I would have liked. I was expecting more. The first of the lobster entree's (a split lobster....I am no seafood expert) was delicious, tender and tasty. The second was a bit dried and rubbery. The baked potato was pretty good. I am a stickler on baked potato's and I want it burning hot in tinfoil and full of butter. This wasn't perfect...but it was fine. The shrimp scampi was fantastic. A ton of shrimp, the sauce was thick and stuck to the perfectly cooked noodles. There are some pasta places that could learn from this dish. We also ordered some crazy drinks for fun...I had some tall crazy strawberry daiquiri that had a very good presentation and tasted excellent also. After our meal a friendly manager came over to check with us...checked in on the sleeping baby and seemed to genuinely want to know out thoughts. I told him that I thought Sheena was fantastic and she really was. I have been a sever, managed retail for many years and been in customer service all my life and she gets an A+ and is a rare find. Indugling in some Red Lobster is now back on the radar. read more

Red Lobster - Seafood Near Me - Omaha, Nebraska

The food was amazing! Had a very nice server and gave a tip for his positive attitude. I believe his name was James. I am definitely coming back here with my fiancé! read more

Red Lobster - Seafood Near Me - Omaha, Nebraska

Sat at the small bar which would have been fine but our waitress pretty much deserted us. Not sure what the deal was but could not get water until mid-way through. She just disappeared and came back only rarely and to give us the bill. The drinks and food were fine. Probably won't go back. P.S. One happy hour wine is not good especially when it is Sutter Home Merlot.https My friend, Cheryl, added this: My drink was just OK, not good. I wouldn't go back to it. Our waitress was OK in the beginning & then only came back for the tips. Even the other people who were behind the bar didn't ask us if we needed anything. They just kept cleaning. The person who brought our food didn't get the water when she was asked either. The whole place had no customer service. Lots of other places to choose from! read more