I hadn't been to a Red Lobster in years so when I was given a gift card I decided to take my girls and see what was new. When we went the Shrimp Festival was going on so that made it even better. We started off with Boston Peach Ice Teas as it came highly recommended by our waitress Bethany G. Man were they good! I love peaches and iced tea so it was a win win! My wife had a Tossed Salad and a bowl of the Clam Chowder. Our daughter have the Brown Butter Scampi, Coconut Shrimp and Lobster Mashed Potatoes and I had a bowl of the Lobster Bisque Soap and the Lobster Tacos. All of our food was delicious and defiantly made me want to come back more often. Bethany G. was great she even made sure we have extra fresh cheddar biscuits to take with our doggy bags and even gave was full to go cups of that delious Boston Peach Ice Tea to take with us on our way home. My only real complaint is that they didn't have enough servers working and it took a little long to get our entrees but, once we got them the food was defiantly worth the wait. read more

left because we couldn't get any service five women standing around and only 4 customers must have been to much for them!

So RL is still using large plates for shrinking food portions. Hehe Seriously, the food is still good and you still get your RL fix despite the price increase and food decrease. The good news is that they haven't changed much in other areas. The biscuits are still the same, as are the salads and the staff is still very friendly. Just drink, be merry & enjoy! :))) read more

I love me some Red Lobster. No matter which one you are at, you are bound to have a good meal. Our waiter was very nice, but he obviously had too many tables because our glasses sat for a good long while before they were being refilled, and if you come for endless shrimp, you have got to have a waiter that comes to the table often or else you are going to be sitting in between orders waiting for more food. Also, we must have came on kids' night because there were three different parties with young kids that were running around the seating area and screeching at the top of their lungs. I understand its a family restaurant, but when kids are yelling and running around constantly and bugging other guests, the management staff has to politely intervene. read more

I love Red Lobster but my latest experience at the Monroeville location was terrible. I sat down at the bar for lunch and was ignored for twenty minutes. I placed my order and everything was served cold. But the worst part was a large towering Bartender standing over the whole time I was about the rob the place. I got the four course meal and had to ask for my dessert and had to wait 20 more minutes for it and was packaged Into a a Togo container like I was being kicked out, so I opened my Togo box ate my dry cold brownie with freezer burned ice cream. It was literally the worst experience of my life at any restaurant ever. read more

Came there after 9 pm. The hostess didn't seem nice, which was a very bad first impression. I am giving it four stars because of our nice waitress and great food. I ordered a bowl of clam chowder which was nice and hot. A lobster roll which is just ok, and surf turf, it was great, the steak was so tender and juicy! read more

Service at this location is good, better then most red lobsters. There has been some police issues involving this red lobster, but definitely not red lobsters fault. Parking lot for the location this is in is very under lit and is partly shared with a golden corral which leads to me looking over my shoulder to and from my car :( Food is good, havnt had a bad meal, but obviously all pre made. read more

ALL food served less then warm. What was told to be Lobster was dry mystery meat. Nothing was worth the price. All food was frozen food quality. Not at all busy at the time. Will not be visting again, ever. read more

When travelling, I prefer eating in locally-owned places. Plus, you're close to Pittsburgh and a plethora of eating choices that you may not get a chance to visit again... You can find a Red Lobster just about anywhere. That said, Red Lobster is a favorite of my wife's and when there's one close by, we usually end up eating here. I won't water-down my review but in the effort of saving time, you will be happy to know this Red Lobster is no different than any other.... The Staff is very friendly, prompt and courteous. The restaurant is clean, very clean. The food is what you come to expect from RL, Very Good and served hot. Ours was served within a reasonable amount of time as well. I can go on, but you get the picture. Red Lobster does what they do very well. You won't go wrong eating here. read more

Not a huge fan of red lobster, but they even fall below that standard. I had the special lobster/shrimp combo and was not impressed at all. The lobster was small, dry, and obviously not fresh. The shrimp was cooked well, but totally drowned in butter. Several other people in the group also ordered the same special and had the same experience. This is the only time I've eaten here so I cannot say if this is the status quo or just a really bad cook on shift. read more

Not a good experience. Ordered lobster bisque ($6.79 per cup) and our was barely warm. Ordered Lobster artichoke dip, but was brought Lobster puzza. Once it was fixed, the appetizer was very good, but came after everyone else was already eating the their meals. No one in our party was overly happy with their plate. Not a good value for the good provided. We will be searching for another place to enjoy seafood in the future. read more

Save your money and go somewhere else for dinner. The food is awful, the bathrooms are fealty, the service is awful and the prices are up there for what you get. You can get a nicer meal elsewhere read more

Our waitress was awesome, the bread cheese buns we're great that they give you when you first sit down. This is the very best I can do for this establishment, hope this helps you I do not recommend this place at all. read more

I am so sick and tired of this place they don't answer the phone for takeout when you come they make you wait another 20 minutes for take out and then they charge you increase prices for Frozen Seafood I asked to talk to the manager and I think he was actually the guy hanging up on me when I was calling for takeout you never leave with spending less than $60 for two people and honestly they have no customer service and the one in Monroeville is extremely dirty I would not recommend this at all to anybody read more

Horrible. Food dry. Service was poor. Alcohol beverages made with to much sour. Definitely has gone down worse than it did a couple years ago. Gets worse every year read more

Stopped here with my family on the way back from Canton, Ohio on Good Friday. It was mid-afternoon and crowded. We were seated promptly and our server Dan was right on top of things with drinks and our seafood orders. It was a very pleasant experience. Will go back again if in the area. read more

4 stars because I only really come here for the endless shrimp special and never once did I feel judged for shoving a ridiculous amount of shrimp down my throat. Their lava chocolate chip dessert is one of my favorite treats in town and it's so good it's almost never in stock. If they have it, try it! It's delicious. read more

I don't normally like to review "chain" restaurants because it is usually cookie cutter service with food to match. In my opinion, it's never really over the top. However, on New Years Eve we decided to have an early family dinner at Red Lobster. The wait was expected with the holiday crowd but the hostess was polite, apologized for the delay. They let us give our name and leave to do some shopping for an hour so we didn't have to stand in the lobby. We returned and were seated at our table. We glanced over the menu and then our waiter, Ryan, arrived. He greeted us, asked what we would like to drink. Did we have plans for the evening. All just being polite, right? However, he was different...he was sincere. Anyway...we get our drinks, then he takes our order. My husband had a few questions about a new menu selection and this young man (I emphasize YOUNG) is answering our questions and giving us suggestions making me feel like I was in a 5 star restaurant. All through dinner, he checked on us, was very polite and friendly without acting overly familiar. Nice...professional...and inviting. Each time he left our table, I made a comment to my husband and he agreed...we both were impressed. I had to ask him some questions, I had to find out where he was trained...what restaurant had he worked in before? Maybe on Mt. Washington or perhaps he's a culinary student? Well, I asked and he said he started out bussing tables and moved up to server. Okay, I know, by now your saying how was the food...right? Well, we all know Red Lobster's specialty is seafood. So, I had seafood and it was cooked perfectly and the cheddar biscuits made me want to tuck one in my pocket for later, as usual :) I don't want to take that away from the chef because he cooked perfect meals on a very busy night...BUT, this review is for Ryan. With an attitude like that and strong attention to customer service and details he is sure to go far! Please visit this place and ask for him...you'll see. read more

We were given silverware without asking. Our drinks were delivered timely. Our food arrived hot and correct. The server made sure my steak was not touching my mashed potatoes as asked. The server checked in after food delivered to make sure it was correct. Dining out done right. read more

This place has really gone down hill. Cold tasteless food for all of our orders. Staff is terrible, half of them were outside smoking and looking like they haven't took a shower in days. Needless to say we won't be back!!!!!! read more

Why why why do I do this to myself?. Here is a chain with a uniqie formula for nationals - seafood, but they constantly miss the mark. I dare the executives of this chain to eat there, not just this one, but any R-L. The service is OK, the decore, cleanleness, --all fine. But the menu and quality of the food is just not worth the calories...so much potental, so little fulfillment. read more

They really dropped the ball this time! We ordered takeout from here, unfortunately, for Mother's Day... Lobster and shrimp sounded like something special. Placed an order online at !:00 pm for 5:30. Got the table set, invited our neighbors over (sitting on the deck at a "distance"), and went to pick up the food. When I arrived, there was crowd waiting on the lawn and by the door. No social distancing there at all. I wasn't sure what was going on or how to get our order. I tried calling but got their automated answering message. Finally I edged up and asked someone who said he'd ordered for 4 pm and had been waiting 1.5 hours so far. I got to the door when a waitress came out and asked her. She said (rather rudely) that orders were running at least 2 hours behind. I asked her to cancel ours and refund the money (she made a note of it). I went home and, fortunately, our neighbor had some beef stew and salad we could eat! A sad experience for what should have been a special holiday meal! They need to get their online ordering under control so they can fill the orders that they take! Very poor planning indeed!! read more

We were told the wait to be seated was 50 minutes to an hour. We only ended up waiting 25 minutes on a Friday night. Service was good food was great. I always tip 20% unless the service is horrible. When we received our bill there was a "suggested tip amount" on the bottom with 20,18, and 15 % but the values were way higher than they should have been. My bill was 52.92 by suggested tip with 20% was 14 dollars. Just don't trust that or you'll tip a lot higher than you want. read more

Fast service. Good Food. Great specials. Friendly staff. Not very busy during lunch. Dinners tend to have longer wait

Had dinner here last night with the family. 3 out of 5 of us are seafood people and two of us (my teenage boys of course) are not. Plenty of options for non-seafood people though. Food was very good, service was par for the course, and at least 3 glasses were destroyed falling off of the bar to our right. While juggling glassware may not be the staff's high point, overall our experience was pretty solid and we would visit there again. Price is a bit up there, but most people know this headed into Red Lobster. read more

I've been to red lobsters that I would never go back to, and I've been to ones that rock. This one is right in between. Good service, good bar, decent food, no complaints. This one is a-ok. read more

Great job! The rainbow trout was dynamite, the Cheddar Bay biscuits predictably good, good service, they listened and didn't put cucumbers on my salad, the rice pilaf was tender and not hard, the beans were good, the service was good... ...Having been a waiter I am brutal when thing aren't right, and here things are right. Good job. read more

We had to ask for biscuits (after dinner they still weren't served). Ok food, and mediocre service (she was really trying but she wasn't any good). She forgot our waters (thank goodness we had ordered drinks for the whole family from the bar) and the kids' side orders (really this was the kitchen as she asked what 3 sides they wanted but only two came out and it wasn't her bringing the food). She seemed too busy to provide good service but seemed like she was trying. The bathroom (ladies room) was disgusting and very messy. read more

Love the crab Alfredo. .Very large portion to take the rest home for leftovers. Staff very friendly and quick. Thanks for another great experience. read more

Came here for a late dinner and was told about the crab feast. I'm a huge fan of crabs, shrimp...seafood. Though this is a chain restaurant, the items specifically the Bairdi Crab Leg dinner was juicy, sweet and tastes just as good as home made. read more

Not at all the way it used to be. While we had a great server, it took us 50 minutes to get our dinners. When they came, some of the food was not cooked. The manager came over and told us that a 30 minute wait was typical to get your meal here. She offered us free dessert which we did not want, She did not offer to cover part of the uncooked bill. Spent 2 hours in there from start to finish. Who needs this kinda headache? read more

Today was great experience at this location. The food was fresh and and the waitress was very friendly.

My friend and I had an awesome experience at this Location. The food was great and service was excellent thanks to the bartenders Kelsey and Jessica!!!!!! We will definitely be back next time in town!!!!! read more

It was nice , but the wait was horrible and the food was cold but good .. it wasn't terrible but the service could've been better . but it was a clean and quiet and nice outing .. nice for dates or even a birthday party . lol well not exactly considering the fact they gave my aunt a little cup of whipped cream and put a candle on it lol it was cute but overall it's in a nice area and the waiters were very polite and even though the food took long they still made sure to check on us from time to time . read more

This Red Lobster was good. If you consider this is a chain restaurant, you'll get good, consistent, family dining that provides great value. So on that scale, this restaurant exceeds expectations, though you'll not get a fine dining experience. My crab cake salmon combo was well presented and cooked just right. A fine dining restaurant would have scaled the salmon skin and cooked it so it was crunchy, but this met my expectations. The crab cakes had an appropriate ratio of crab-to-cake and read quite delicious. The shrimp topping cooked perfectly. All told, this was a great meal for the price and I recommend this place as a good value. read more

I was devastated when I built a bond with Larry the lobster and as I was waiting the chef came to the front and took him right from the tank....I left IMMEDIATELY. read more

Whole family got violently sick after eTing here tonight. We ordered the lobster spinach dip and it was so over cooked that the oil separated out while sitting on our table. Then the waiter did not bring me the tool to crack open the crab legs as they didn't have enough for the whole restaurant so he needed to wait until someone else at another table was done with theirs and it was washed. Well I guess no one finished before we were ready to leave because I never got them. It may have been a blessing. We will never eat there again. read more

Wow- great improvement on a few yrs ago. Quiet, clean, well-managed. Menu is standard but good & affordable. Service was outstanding!

We've been through here a few times each year-- it's usually great quality food and service. However, the last couple of times we have visited this location, we've been a bit disappointed by the service and the food. The food has arrived cold and not fresh the last couple of times (overcooked, cold broccoli, dried out pasta, etc), and unfortunately our server rarely checked on us during our last visit (it was before the dinner rush, it was not busy at all) so we couldn't address the issue. We think the four course meal deals are a great value, so my husband and I usually get this, but we usually take the dessert home, and the last three times we've done that, they gave us incomplete, incorrect or shorted us product (paid for two of the meals/desserts, only have one dessert when we arrive home). I've always enjoyed red lobster and their food, but we don't plan on visiting this one again any time soon -- just haven't been impressed the last few times. read more

terrible the biscuits were not done very doughy we were a party of 3 she got my order wrong only brought two plates only brought a third after I Used the napkin for my biscuit. offered the table of 7 Right next to Us plenty of refills on drinks and biscuits and pretty much ignored us. then the manager has the nerve to ask us how everything is going. Well I am not going to come back ever to another red lobster. by the way it was my first and last visit. oh and her nsme was...Tina brunette bun on her head horrible... Here is a tip don't ever eat here. read more