I have been using this facility since it opened, so about 3 years now. I rent an indoor storage…read moreunit and also park my company truck in the outdoor storage area because of HOA regulations where I live. I have a couple of complaints the way CubeSmart operates their business. When you complain about it to the management at the facility, they simply tell you that their district manager makes the decisions and they have no control, so I will share with you why I am unhappy. 1) They lure you in with "special offers" which is enticing. But then they will start raising your rent fairly regularly. That seems to be the corporate business model these days. In the 3 years I've been at this facility my indoor storage has practically doubled. 2) The gates system used to secure the outdoor parking is always breaking. I am a union electrician and I park a company truck at the facility. So if the gate system isn't working, I can't go to work, which costs me nearly $800 a day when you include my hourly pay and benefits package. My biggest problem with this situation is when I talk to the management about it, they tell me CubeSmart isn't going to change their junky gate operating system for me. I had to laugh because when these gates break, it inconveniences everyone because of how the entry and exit system works at this facility. Instead of driving through a couple of roll-up doors like most facilities, you also get routed through the outdoor parking area which has those two (2) pesky sliding gate systems that always breaks. I don't appreciate management making it sound as though I am the only person being inconvenienced, the whole traffic pattern causes the excessive use of the junky gate system. If you want a good laugh, think about their reaction to my request of being compensated for my loss time at work. I never mentioned this previous times, but after having this happen several times, what do you expect. I wouldn't have even asked such a thing if I seen that CubeSmart was making an effort to really fixing the issue. Instead they keep fixing the same junk. Here is another funny one for you. I couldn't get my truck out of the parking area, and they told me they don't know when the gates will be fixed. So I may not be going to work tomorrow either! Lol....I am so done with CubeSmart.

This location just opened up about a week ago and if you're looking for a storage place I would…read morehighly suggest this location. Because the location is so new they have specials going on where you can rent storage space and get 35% off. They have a vast amount of storage sizes you can choose from, a much better variety than U-haul, and the prices are better too. All of the storage Units are inside and the units have climate control. Great place to store inventory for a business or whatever else you may need! The lady who helped my mother and I out today was so helpful and kind. She talked us through the whole process, what to expect, how long the incentive will last (4 months), etc. If you're in need for a storage place in the area I would definitely recommend Cubesmart! They also have plenty storage space available. Take advantage of their promotion today!

I've been trying to get a person on the line that can help me with my storage unit . I've called…read moreother public storage store and every time I get an automatic answering machine . Why can I real person pick up the phone . I've been a customer for years. This makes me just want to take my business elsewhere else.

I stopped in last week and spoke with John. He is super friendly and very informative. He let me…read moreknow about the specials happening in store and online. He gave me the best options for size and pricing for the size of the units that I needed. He sent me emails as well to confirm my reservations and let me know the next steps. He's great! When I came back to confirm that I was good, he went above and beyond with his service. Thanks John!!!

No one really wants to store in a storage facility. But I ran out of room at my place (too many…read morestuff) and was forced to rent a storage unit. Place is clean, which is what was most important to me. I like it here because they remembered my name whenever I went to the office. The last place I went to didn't care once they received my payment. I would recommend to anyone who is need of a storage.

I have had storage units in college and other times of my life. These storage units have been…read morelocated in Illinois, Virginia, and Texas. In addition, I have helped people move in and out of their own storage units. 4M Self Storage has been the best experience that I have had with a storage company. Steve is a great manager and he knows how to run a business. He is very professional and makes sure you have the information needed to make a good decision. I have had 2 different size units at this location and both have been great. In fact, I had to get a larger unit and he walked me around to the different units, because I am more of a visual person. I had locked my unit, but I did not do the extra step and Steve called me to let me know that it was not correctly locked. If you need a storage unit, this is the place to store your possessions.

So have had a unit for over a year. Rent has gone up 30 dollars since i started. Now set up on…read moreautopay and charged late fee on autopay. Money was taken from account on 2 and due on 6. 31.99 upcharged. Tried 9 times to call them during business hours but no answer, not a way to run a business

We planned aggressively to arrive at the time of opening (7am) but the building had no employees…read morealthough the lights were all on.

I have been trying to see this place ALL day. Called yesterday and were told we could get in at…read more2:30. Got there sign said 4:00. Called the company and they were going to get someone to come out, never got a phone call telling the time. Came back at 4:30 to find handicap parking blocked and sign saying call this number. No answer. Called the company and was told I could leave a message for the district manager. I said ok and gave them my information. Then they tell me it would be 48 hours. I am retiring after 40 years of teaching and have to be out of my room in 24 hours. Do ZNOT recommend using this place unless you have a lot of time.

From the owner: Storage Rentals of America in Oswego offers affordable, secure self storage units with flexible…read moremonth-to-month leases, ensuring no long-term commitments. Serving Oswego, Boulder Hill, Montgomery, Aurora, and Yorkville, we're the top choice for moving, business, and military storage near Naval Station Great Lakes. Enjoy enhanced security features for peace of mind. Our friendly team is available 7 days a week to assist you in finding the perfect unit and answering your questions. On-site moving and packing supplies make your storage process easier and more efficient. Reserve or move in online, by phone, or in person. Store with confidence today!

This is a top-notch facility management is attentive and the place is kept clean and neat. The guy…read morewho runs the place is very attentive and typically available if you have a question. There's also large vehicle storage and that is also kept neat and orderly.

Went looking for storage over the weekend and this was my 3rd stop. I can't tell you enough how…read morenice it was to have a live person there to work with. They were very personable, friendly and easy to work with. I would have given all 5 stars, but I had an issue with my pass code, but again, had a live person call me back about the issue. I highly recommend these guys as their service is great and their prices are very competitive.

I called for prices and availability, he told me that he was too busy, had a "legal meeting" and if…read moreI was there while 'he' (the other person, presumably)was there, he'd ask me to leave. He was rude and abrupt. I would rather leave my stuff out in the rain than deal with this clown.

Great prices for storage. Make sure you call ahead to make sure someone is in the office. This is…read morenot a new storage facility and does not have all the bells and whistles. It is small town storage at its best.

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

Thank you, Mike, Pat and Team at Amenity for all your help in moving. The crew was prompt,…read morecourteous, and genuinely showed concerned about the safety of our belongings. During the move my wife and I kept whispering to each other in marvel at how fast the team was moving. We had a large move 2 days (2x 40ft Trucks and 2x20ft trucks) and the team remained positive, upbeat, and focused. I found the price to be extremely reasonable for the effort. I'm never moving again but if I do have to for some reason, my only call will be to Mike and Pat at Amenity.

I was hesitant to store my possessions in a storage unit but it was so easy. You can come and go…read moremost hours of the day with your code, it's to get in and out quickly, they're nice, I love it -Lydia

I've rented here (for far too much longer than I should have), but I will say that their prices…read morewhere fair and their customer service was spot on. I've never had an issue.