great service very helpful…read more Timm made the experience excellent the unit is clean facility close and pricing very favorable

We rented our spaces 5 months ago June 28th, our rents for the spaces have currently gone up 31%…read morefor one space and 36% for the second space. According to Public storage the rents can go up every 5 to 6 months. In the city of Chicago, the rent for a $3000.00 apartment doesn't even go up by $150.00 so why is the rent for a 10x30 space being increased by 35%. Where are our state regulators on these storage facilities? Don't rent from any large storage chains or you will find yourself paying as much to store your items as you are for paying rent for an apartment.

I never write reviews. This place is unreal how they treat you when you get you move in. After…read morethree months my rent doubled. Then 6 months doubled again. I am paying over $200 a month for the smallest storage. And I was there last month and saw a lot of empty units. No wonder. I am looking to leave as this has become unaffordable.

SAFE & SECURE storage unit. The lock up is a clean and well organized place. I never had any issues…read moreaccessing my unit. I also appreciate the closing times for the storage since my last encounter at Life storage. People would come in and out of the building in the middle of the night to steal things so I definitely feel safe knowing the Lock up self storage is closed at 9pm and no one is roaming around at midnight picking locks. I HIGHLY recommend anyone who is looking for a safe and secure storage unit to go to The Lock Up Self Storage.

My rent more than doubled after just two months, after the man at the counter assured me that it…read morewouldn't. I had auto pay but was charged a late fee one month because the payment wasn't received for some reason.

Don't use Public Storage in Willowbrook. I never took possession of unit 1097 on June 1 and the…read morelocation manager Tim, has not refunded my money charged to my credit card. He also sent an email dated 6/6/2021 showing vacating on this date. I NEVER TOOK POSSESSION. The guy clearly didnt want to deal with a refund on 6/1/2021. Will be contacting IL Atty General for unfair business practices. Linda Brown

I vehemently do not recommend this facility. I initially rented a 10x10 storage space for an…read moreintroductory rate of $57 monthly. Within 13 months that rate increased to $151 monthly. When I asked about the significant rate increase (almost tripled), I was told I could move my belongings to a different unit to receive an introductory rate. What a scam! I never would have rented a space at the rate increase. I'm an older, retired woman who would have to hire someone to move my belongings. Please do not give your business to this facility. I was enticed to rent my space by the lower rate and then taken advantage of and not treated with good faith. I will be out by June 1st.

I am very disappointed. I was not able to get access to my storage unit. The gate would not open…read more I've tried several time and another customer behind me tried his access code but still not able to. No one was in the office at least let me through the gate door, that staff may have appointments other locations. So i asked if this like an emergency could someone come and let me throughthat gate. I was told no and thatbshe wpuld put a ticket in and that i would have to come. So I would rent a vehicle again, pay gas again to get to my property. . I appreciate her placing the ticket for me. Just such of a time and money inconvenience

They are renting units online, but no one is here to grant you access. My car is loaded and I can't…read moreget access. sign says temporarily closed. What is going on here?

Great service, and well kept facility, that I am ready to move my belongings into comfortably. Jim…read morewent above and beyond to ensure my needs were met all around. Sheila was of great assistance as well. Would definitely recommend Safeguard at this point, and confident that will feel the same when moving my belongings out to a final destination. Thanks for making this step, in what can be a very challenging moving process, smooth!!

This place is the worst storage facility I've ever had business with! They put a padlock on your…read morestuff if you're a week late and if you want to pay a past due balance they won't let you, they want ALL the rent upfront before they unlock your shit!! They are rude, especially the District Manager at this particular location and there is absolutely nothing you can do, if you don't pay then they impose a lien fee of $100 and then break your lock with a drill. After that they post something online about an auction to sell your stuff, WTF!!! Bottom line.......they will not work with you if you've fallen behind which is just wrong!! How about some decency and kind customer service!!?? I wouldn't recommend anyone storing there dirty underwear at this place!!

From the owner: CubeSmart Self Storage of Willowbrook, IL offers affordable self storage with premium amenities…read more Our 7605 S Quincy St location has many storage units, including climate controlled storage units and vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Nate was fantastic and made our first visit the most welcoming! Facility is very nice! Highly…read morerecommended.

Very easy to set up; easy to access the unit when we needed to. Best of all, when we no longer…read moreneeded the storage, the cancellation process was extremely easy. We used our storage unit for 5 months and I would do it again.

I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

I was really excited to use this place, Rikki was amazing and answered all of my questions. When I…read morearrived however, it was a nightmare. They are so unorganized, the employee took 20 mins to enter my info and then had to call his manager 6 times to ask how to do things on the computer. It is very dingy and everything is made of wood. Also the lift for the uper units was broken when I arrived with no estimated repair time. They told me I could use it indefinitely on the phone. Great prices but you get what you pay for.