The men were very polite. The move was almost two weeks ago and was a little over four miles. I…read morehave found a number of pieces of furniture that have been damaged. A cabinet had white specks all over the side, a mirror had a large gouge in the frame, kitchen table damaged, wood chair with identical damages on both slats, lots of damage on a large dresser. Do not use this company.

Very efficient and easy to work with. Very good pricing. The workers were very courteous and…read moreagreeable.

The drivers were very good and very helpful. The cost was good too. I would recommend this moving…read morecompany.

White gloves moving came by on a days notice. They did an excellent job setting up all my office…read morefurniture. They were very kind courteous and the price was reasonable.

Great movers! Jesus and Leo were great! 3rd time using new city moving…read more Everything arrived in one piece and installed perfectly.

Joe and Clinton did a really good job with the move. Everything went smoothly…read more - Matt nice

Called up Craters & Freighters of So. Chicago and talk to Joe Lukso…read more I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again.

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and…read moreattention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again.

I am a repeat customer and for good reason! I've been slowing moving from the Chicago area to Los…read moreAngeles for more than 40 years- the final shipment arrived packed perfectly and ahead of schedule. Owners Michelle and Greg take pride in their work and service!

God it smells awful in here! I would think the stuffed animals would stink from being in here…read more I have shipped a few times and really always feels like I have been bothering them by coming in. The biggest turn off? Signs that you need a mask in 2026. If it's from a third party vendor you support, it will be the downfall of your own business.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

They are renting units online, but no one is here to grant you access. My car is loaded and I can't…read moreget access. sign says temporarily closed. What is going on here?

The staff at All Word are great! The place is neat and clean…read more They contacted me when they noticed I left a door open on my trailer. They closed it for me so it didn't look suspicious. I would use them again.

Very convenient very friendly but got way too expensive. monthly rental rates kept rising and one…read morehit $225 a month for a single spot it was time to move.