I have a storage unit in Secure Storage in Waukegan, Fountain Square. I initially had issues with…read moreprior owner due to neglect on considering my concerns of the condition of my unit. The roof was caving in and particles kept falling on my items, mold was atrocious. Obviously, if I store it, it is important to me. However, not to them. The mice were also entering and eating any bags or boxes. It was very upsetting. Thank goodness for new owners. I was going to move the next hike in price when I decided to voice my concerns with new owner. Right away, Pricilla, property manager reached out and immediately moved me to a better, clean and close by unit. As difficult as it is to move, I immediately started to move before my belongings completely got destroyed. This new owner is awesome. Really know what customer service is. Comforting because customer service has long been gone and non-existent. Thank you, Priscilla. I was definitely on my way out to a new storage facility, however, having heard my concerns definitely made me stay here. Would definitely recommend, now.

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

The quality, the service & the small town business component that's absolutely incredibleread more

First off they respond with in little to no time to any question be it available,price and general…read morequestions. They have a great location well off the beaten path so not much traffic goes by the location wich helps with peace of mind for security. They also have a gate that is open hours of operation and then locked when they are closed. So for those of you like me that use outside storage for boats rvs and so on this is a great option with a great price and very friendly service. If you are a enclosed unit user its just as nice. Either way are in great hands and they are good honest people.

Brian and Vince were super helpful. Courteous and prompt. I had an outdoor unit and my things were…read moresuper secure. Thanks so much!

Great place to store our very old and fragile travel trailer. We've been storing our camper at East…read moreGate every winter for the past 6 years and have never had a problem. We always worry about mice getting in and chewing stuff up but it's never happened. Scott has been great about arranging drop off and pick up dates each year and it's been so convenient for us. It's so nice to have a place we can count on year after year. We highly recommend East Gate Storage.

We were referred to East Gate last year by a friend of ours when we were looking for a place to…read morestore our show car for the winter. Not only was it affordable but the staff was friendly and very helpful. Our car was safe all winter long and we had access to it anytime we wanted to. We were so impressed we are using them again this year. I highly recommend them.

very accommodating! would work with again. high value. best prices i found in the area. can't wait…read moreto store stuff needless things here again!

Used to love All world storage. Now owned by storage sense... prices rose twice in a couple of…read moremonths. Trailer was hit by a neighbor and they did nothing to help in the matter. Horrible communication. Trailer is damaged and nothing was done. Will never store here again.

GREAT CUSTOMER SERVICE!!! They really look out for the customer. Had a great experience. Zareeta…read morewas AWESOME.. She was professional, kind, and most of all helpful. I will definitely recommend Storage Sense to friends and family.

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

Thank you, Mike, Pat and Team at Amenity for all your help in moving. The crew was prompt,…read morecourteous, and genuinely showed concerned about the safety of our belongings. During the move my wife and I kept whispering to each other in marvel at how fast the team was moving. We had a large move 2 days (2x 40ft Trucks and 2x20ft trucks) and the team remained positive, upbeat, and focused. I found the price to be extremely reasonable for the effort. I'm never moving again but if I do have to for some reason, my only call will be to Mike and Pat at Amenity.