I was disappointed with today's experience at this salon. I felt uncomfortable with the way…read moreservices were added and charged. The technician appeared to make assumptions about what we wanted and proceeded with additional services without clearly explaining the costs upfront or obtaining my approval. I hope management reinforces the importance of clear communication and customer consent regarding pricing and service options. A more transparent approach would help build trust and create a better experience for future clients. Will never visit this place again.

My husband and I have been coming here for years and have generally been pleased. Lately their…read moreservice has not been satisfactory. My polish is a mess but I didnt complain. We paid and tipped but I must share my experience. It was messy and not even. We are in search of another nail spa.

After reading many positive comments about this place, I wanted to give it a try. Given the fact…read morethat I have a budget for self-care treatments, I called and asked for a price before booking anything. The receptionist responded to my question with, "well, what have you paid in the past"? I asked again and she said I could come in for a consult for the price information. What kind of response is that? I don't want to come in for a consult, and waste my time or yours, if the price is higher than I want to pay. There are many good med spas in the area with competitive prices and I would have given this place my business if they would have just given me the information I asked for instead of playing games.

I LOVE this place. I am always so worried trying to find a new location for Botox, but Janet is…read moreamazing. So helpful, so sweet, and you can tell she genuinely cares. Definitely recommend.

I would gladly recommend Jojo to anyone else who needs their pores cleansed. I'm very grateful that…read moreshe took on my request on a Sunday, when most skin therapists are out, and gave me advice on my current skincare routine. Would love to come again!

Highly recommend this skin therapist! She is truly…read moreamazing--very professional, knowledgeable, and incredibly kind. Joy approaches her work with genuine passion, and it clearly shows in the excellent results she delivers.

Kristy is fantastic! So happy to have found her, great therapist. Happy Energy, smooth, connected…read morestrokes, very easy-going. Lots of anatomical knowledge from her former medical background. Very pleased, will return!

I love Massage Envy - long time member - and Kristopher is one of my favorite therapists. He is…read morevery experienced and goes right to the knots, going slow enough to make it relaxing at the same time. He listens to you if you have something specific you need and adjusts the massage accordingly. I always feel super comfortable because he is very respectful. He will chat with you if you want to talk or be quiet if you are quiet. I have a huge amount of tension in my shoulders from stress, being a side sleeper, and computer work, but I left feeling relief not only in my problem areas but in muscles I didn't even know were bothering me. Thanks Kristopher! Front desk at this location is also great. Brittney does such a great job and definitely needs a couple of raises, she's the best! Everyone I have dealt with is friendly and welcoming.

I got a full body wax and eyebrows threading and the staff…read morewas great!! Super friendly and efficient. Facilities are clean and comfortable, both women who performed my services were knowledgeable and let me know what to expect before getting my services. Made me feel comfortable and left more confident. I can't wait to see them next month.

I used to like coming to this location until I had a few bad experiences multiple times ... 1st off…read moreone of the lady's ALWAYS try's to up-sale what service your doing with little to no respect on what you came there to do. For example I have been a customer for about a year and always get the same service (threading eyebrows) the lady ALWAYS ask if I want to get another location done every time i come in, this can be a bit annoying & frustrating. I find that to be very disrespectful & not welcoming at all with the services provided. 2nd, there is a newer lady who I've never seen before, she is rude & always has an attitude when she threads. She threads hard where it is painful & not like the other lady's who does it with little to no pain at all. All I want is for people to understand that you are a guest & should feel welcomed, friendly and not be judged by this place.

Another fantastic visit with Vivian! She recently suggested the beauty gel for my nails and I love…read moreit so much. It's so resilient and last three weeks. Vivian gives the best massage and makes sure you are relaxed and enjoying. I've been going to the salon for over eight years. Everybody is so welcoming, professional and pleasant.

My nails were not done well. My polish was painted over my cuticles, the paint wasn't fully on my…read morenails and my fingers were left dry with no moisturizer. Following up with that, I had a mani petti, i didn't get my arms massaged, but i got my legs massaged. Another person with me gotten the same thing and gotten two massages. My lady was rushing and i did ask her to redo some of them. It would've been a non issue if I didn't have pictures to take with them, but regardless, i feel salons should have a standard of high quality nails regardless.

Every thing has been top knotch amazing! So very happy with my results from beginning to recovery…read more Excellent staff and nurses entire team and especially Dr. Lind are simply the best! Got a mommy makeover, implants and lipo360. I haven't had to think about anything they have every thing covered! Highly recommend! I had several medical surgeries prior and Dr. Lind was able to work around them and remove an old ugly hernia scar. Life changing!

Dr Lind and his staff are amazing! From the consult to the post op appointments everyone has been…read moreso attentive! Every question has been answered quickly which is so nice when prepping for surgery.

At this point, I think it's safe to call The Bellagio our family nail salon. Yes, the whole family!…read moreOne of the biggest reasons I continue coming here is that they have multiple quality nail techs. I love having a favorite tech just like anyone else, but sometimes you need an appointment when you need an appointment! Whether I book with someone specifically or come in without requesting a particular person, I can pretty confidently expect my nails to be up to my standards when I leave. They also have the cutest smaller pedicure chairs for little ones, which is a huge plus for us because my toddler LOVES accompanying me. It makes our nail days something she can actually participate in instead of just sitting around waiting on me. They have tons of colors to choose from, the pricing has always felt reasonable, and I've been happy with the quality of the work. Plus the complimentary beverage. My one little complaint and something I find myself having to repeat is PLEASE let me keep my real nails! My natural nails generally grow pretty long and strong on their own, so I'm not looking to cut them down or replace what I already worked hard to grow. I mainly want my polish, shaping and maintenance. Sometimes I have to reiterate that part more than I'd like. Other than that, this continues to be a salon I'm comfortable recommending. Good prices, plenty of color choices, several talented techs, and even the smallest member of the family can get in on nail day.

This was our first visit to this salon for pedicures. Is was busy so I was glad I took the time to…read moremake appointments instead of walking in. It was a little chaotic as there is no signage instructing where or how to sign in and some guests were standing around chatting with people getting serviced. I happened to ask a male nail tech working at the first station and he directed me to the counter where you pay. WRONG you check in at either front kiosk using your phone number. Lily was the tech assigned to me. I advised her that we were first timers. She welcomed me with a warm smile and a thank you. She took her time to give me the best experience she could offer. She ended my visit with another smile and "I hope to see you next time". I am happy with my pedi so I will request Lilly for my next appt. I recommend this salon.

I would give this place 0 stars if I could. I cannot recommend this business…read more I observed practices that left me deeply concerned about client safety, sanitation, and professionalism. In my experience, infection control and cleanliness did not appear to be taken seriously. I observed treatment beds not being changed between clients, HydraFacial and DiamondGlow tips being reused rather than replaced after each client, and the office itself appeared unclean. I also had serious concerns about whether everyone performing aesthetic treatments had the appropriate licensing or qualifications. Another thing potential clients should be aware of is that many of the recent positive reviews appear to have been posted by employees, which gives what I believe is a misleading impression of the business. Please do your own research before booking. Ask who will be performing your treatment, verify their credentials if that's important to you, and don't let heavily discounted specials be the only reason you choose this place. Your skin, your health, and your safety are worth far more than saving a few dollars.

Love Elite!! So far I've had facials, Microneedling, and laser hair removal there! The employees…read moreare always so welcoming and kind. Can't wait for my next service!

I haven't had a massage in America in forever. But the kiddo wanted one despite my reluctance. I…read morelived in both China and Thailand and I used to get massages daily while living there. So I'm kind of critical when it comes to judging massages. And I just knew it wouldn't live up to my expectations. First off the price in America is just ridiculously high compared to overseas. But isn't everything I ask? An hour combo at $60 buys you 30 minutes foot massage and 30 minutes body massage without moving to a new spot or 30 minutes moving to one of those face down chairs for the body massage (more like neck and shoulder in the chair). Regardless it's almost the same since you are face down either way, the main difference being they would also work on your lower half if you didn't choose the chair. First off let's make no mistake. This a Chinese establishment. Like so many places in Houston. The guy up front is actually from the same Northern province in China as my dad is from. And the workers - all Chinese. The guy working the desk will interpret for them what the customer wants. Like one customer came in and didn't want the legs or arms massaged (focus time on back and shoulder). And I can see why as they spend a whole lot of time on those areas otherwise. I'd probably say the same thing if I were to come back one day. My masseuse was an older lady. The women's hands were unfortunately weak. It was late in the day so maybe that's why. Not much pressure whatsoever. The only time I felt something was when I was face down and she was using her elbow to grind it in my back. It hurt like crazy. A few times I encountered this same thing in Thailand and I always hated it. It is really the lazy man's method for giving a massage. They soak your feet in a bucket of warm water at the start of the massage. And they cover your eyes too with a towel. No music. And it was very quiet (they don't chit chat with each other). The guy at the front was a bit standoffish at first. He seemed to not like me taking photos and asked me why I was doing that. When I explained I'd be writing a review and wanted pics he seemed ok and actually got a whole lot nicer. So we got the $60 massage combo massage. And they went the full time which I know some places (or some visits) don't always do. Credit card usage has a $3 surcharge. My daughter's masseuse was waiting by the front door as we paid upfront which is usually what they do overseas too. I think it's usually to get a tip. But my masseuse was nowhere in sight so I actually had to have someone track her down so I could give her a tip which being in America I felt was the right thing to do. Actually overseas now the Americans have spoiled the Thais to where it's expected there too now. Sad to see a beautiful art polluted like that. We did $10 each on a $60 massage. And they seemed happy with that. I've included some videos of the inside and price chart. I think their hours are shifted back from what is posted on Yelp and Google Maps, seeing as folks were just coming in as it approached 9 pm. And the door actually says 10 am - 10 pm too.

We initially went to the Massage Spa across from this location, but no one was at the front desk…read more He was complaining about upper back shoulder pain. Which was preventing him from exercising and doing certain tasks. Thankfully we seen this place across the way and decided to walk in to learn our options. The owner Luke was very friendly. We asked for the couples massage 60 min, which is only $120, +$3 If you use a card to pay. That's a great deal to me. And I am pregnant, so I asked if they have someone who is experienced. He called his wife to come from their other location and she arrived within 15 min. And it was just what we needed! While waiting for his wife Lucy, Luke helped put pressure and did some stretches and neck work on my partner, Chinese Tuian. And immediately after my partner felt tremendous relief! I was amazed. Especially bc he thought I could just give him a massage at home to work out the kinks. This Chinese Tuian was like magic with specific pressure points. Then once his wife arrived we began our couples massage. Mine was relaxing as I'm unable to receive too much pressure at 8 months pregnant. One thing I did notice is the massage Lucy did on my face helped clear my sinuses! Now I'm able to breathe well again! My partner's massage therapist used hot stones, and stretched him, did deeper pressure points. And he too has left feeling so much better than when we walked in. We are happy we found this place. Luke told us they have two locations and have been here for 15 years. We will definitely be back and highly recommend!