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    Circuit Genius Network Audio Video

    Circuit Genius Network Audio Video

    4.9
    (179 reviews)

    UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

    Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

    Brad Will Help

    Brad Will Help

    5.0
    (5 reviews)

    I needed to replace an Ethernet cable under my house - in the crawl space - that had degraded. It…read morealso needed to go up and over a breezeway so it was a fair bit of work. There was a lot I know I could do but some stuff I needed help with and clearly, Brad is the guy for that sort of thing! Brad was great and got under the house to deal with the cable run and we worked as a team for the rest. I drilled the holes to pass cable thru and we spotted each other on the ladder and such. It was like having a super qualified IT buddy come over and lend a hand. Took right around two hours. I know it was a little outside of his usual projects that are more computer oriented but this was a superior option for me versus the quotes I got from companies more focused on cabling and networking. Highly recommended and I wouldn't hesitate to reach out for other IT needs.

    Brad is a super nice, knowledgeable guy who will tell you exactly what you need and whether he can…read moreget it done. He's willing to work with you to figure stuff out, and his business is exactly true to its name - he WILL help. Full disclosure, I didn't end up hiring him because the work I needed to have done was more suited for an electrician, and he told me as much. Even though my project was not at all a good fit, he went room to room with me making suggestions for my wifi network and offering his best guidance as to how I could get everything up to speed once the wiring is in place (across the attic, through a few walls, etc). Brad knows how stuff works and is an awesome resource. I'll happily hire him when I need pure IT or security system help.

    Call-A-Tek

    Call-A-Tek

    4.9
    (76 reviews)

    I have had horrible WiFi for years at my house in Long Beach. Right now I am using Spectrum and the…read moreinternet access is the worst...I pay so much for the service and it is not good. My system would buffer like 1995. I decided to get an after-market router instead of continuing with the Spectrum router. I couldn't figure out how to get it to work so I found Gus on Yelp and saw that he had the most reviews and most of them were good. I called and spoke to Gus. He asked me to explain to him exactly what was going on with my internet. After that, he told me what his price was to come out and troubleshoot. I told him I would think about it. The next day when I texted him my hire decision he told me he had been thinking about my problem and said he thought he came up with a resolution. He told me to call Spectrum and have them replace my modem. He also sent me a link of two items to order on Amazon and said he believed that once these were installed that would solve the problem. I followed his advice and then set an appointment for him to come...he is very busy so getting a time we could both agree on was a little difficult...but was finally resolved. Let me say he was here for an hour and 40 minutes and his remedy solved my problem 100 %...My internet is so fast now. I have 5 bars all the time and have only lost service once for a minute since he was here a week ago...he was extremely professional and knowledgeable....what he told me to do was exactly correct. He installed my Nighthawk router and an Amazon Firestick I had purchased and also the two items that actually make my internet work now. I also had no sound when watching Netflix and even their techs could not resolve that issue, now everything works perfectly...it was worth the $235.00 I paid. I highly recommend Gus and Call A Tek...

    Unprofessional I called for help and the guy just leaves me hanging and not say anything back to…read moreme? While I keep saying hello?

    RapidTechs - itservices - Updated August 2026

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