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    Circuit Genius Network Audio Video - Sonos Outdoor Speakers and Sonos Amp

    Circuit Genius Network Audio Video

    (178 reviews)

    UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

    Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

    Marina Pointe Tech Support

    Marina Pointe Tech Support

    (42 reviews)

    Venice

    Excellent service. Marina Point Tech Support is everything you want in computer repair. Expertise…read more Communication. Timeliness. Courtesy. I've been taking my laptops to Christian for about 10 years. My life is on my laptop and I trust him without question. He always checks in at key choice points. His rates are very fair. I just got my Alienware x17 r2 back from Chris. After ruling out Bios as the source of the problem, Chris determined that the Intel and NVIDIA processors were not completing handoffs, causing my laptop to have difficulties restarting (and finally unrevivable by me). To save me an expensive fix (or the cost of a new computer), Chris disabled the Intel processor and auto restart function, and invented a work around to fool the laptop into recognizing a nonexistent external monitor, which allows for smooth startup. My laptop now runs faster than ever. Thanks, Chris! It must also be said that, in this era of automated phone trees and silo-ed support staff, when every customer service experience is an insult, it is refreshing and uplifting to actually speak to Chris and receive coherent explanations. Competence and humanity are in short supply these days, which makes me appreciate Chris that much more.

    Exceptional Service, Integrity, and Compassion - Highly Recommend!…read more I cannot say enough wonderful things about Chris and his work. He performed what I truly believe to be a miracle -- recovering files from two extremely old computers (one over 20 years old and another with a hard drive permanently attached to the body due to its outdated, inexpensive design) without power cords. Not only did Chris manage to access these machines, but he also retrieved and downloaded every single file. Even more impressive, the turnaround was just a few days, and his pricing was beyond fair and very competitive for the level of skill and effort involved. What stood out most, beyond his technical expertise, was Christos' integrity and compassion. He stayed true to his word on price and delivery, even when the work ended up being far more complex than expected. This project was deeply personal for me, as these computers held sentimental data connected to my late fiancé. Chris handled the situation with genuine kindness, empathy, and understanding--offering not only his technical talents but also a great deal of emotional support during such a sensitive time. Chris is more than just a talented technician; he's a trustworthy professional and a truly good person. I highly recommend his services to anyone in need of data recovery or computer expertise. You'll be in excellent hands.

    Techup - homenetworkinstall - Updated September 2026

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