As a follow-up to my earlier review, I wanted to share an update…read more In addition to the cosmetic issues I originally mentioned, which were promptly addressed, I later discovered a discrepancy between the tire standards reflected in CarMax's public-facing 125-point inspection and the measurement process being used in practice. That is something I believe should be clarified for future customers. After I raised my concerns and provided supporting documentation, including Tesla's official OEM tire replacement guidance, management approved replacement of all four tires. Of course, I would have preferred brand-name replacements, but I felt this was a fair resolution and decided to move forward. To their credit, Manuel, Brandon, and the service team at CarMax Burbank handled my concerns professionally, and I appreciate that management ultimately chose to make it right. My constructive suggestion is simple: CarMax should clarify the tire standards listed under its 125-point inspection so they accurately reflect the measurement process being used. That would help prevent unnecessary confusion for future customers. I'd also strongly recommend that anyone purchasing a vehicle take detailed photos of the car on the day of purchase, and again before any service visit, in case questions come up later.

Do not buy or service your car here…read more Tony and Art are absolute nightmares to deal with when it comes to basic communication. I dropped my car off, and neither of them could tell me if the required part had arrived, when work would begin, or give me any sort of reasonable timeline.

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

They don't close at 8pm like their website says. Went in there at 6:45pm today and the office was…read moreempty and I was told that they were "closed" even though it was 6:55pm. Update your hours on your website!!!!!!!!!!! That is what a website is for.

Honestly I would rate this even lower. Worse place ever! I sold them my car for $130 an there check…read morebounced. How's that even possible! Know I've been arguing with the assistant Maria on them giving me my money but they keep making excuses. I sold them my car last month on July an it's already going to be April an nothin has happened. I would NOT recommend this place to anyone. Poor service an company doesn't even have money to pay for the cars.

CarFam is the best!! Phally Keo, "Internet Specialist," was absolutely amazing. She was able to…read moreanswer all of my purchasing questions through communication by text or by cellphone conversation. She even took the time to send me pictures and videos of the vehicle I was purchasing. What made this purchase for me even more amazing was that I lived 4 hours away from the CarFAM DEALERSHIP. Estefania the sales representative at CarFAM was amazing as well. She was able to complete all the paperwork in record time. She also made the processes seem so simple. I have purchase many cars in my 66 years of life - With other dealerships it always took to long to complete simple paperwork and made the process even more difficult. Youhan the finance manager was very helpful in assisting me get the best value for my purchase. He searched and found me the best rate for my purchase and even managed to save me a few extra bucks when my own financial institution could not. If you're in the market for a vehicle CarFAM is the place to visit. EVEN IF YOU LIVE 4 HOURS AWAY AS I DID.

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

The sales person is very nice and friendly…read more It is a wonderful selling experience with Carvana, even this is my first time to sell a car with Carvana. I am so surprised that and super convenient! Highly recommend!

Everything went smooth as could be. My advisor was pleasant and very helpful. You all are easy to…read morework with. Thank you....

Ahmad was nothing but awesome, worked these numbers in my favorite and I left not feeling like a…read moregot ran through. Im not a fan of car places because it's too overwhelming but this was the best experience I've had in awhile getting a car. Definitely recommend this place

--- BUYER BEWARE!!! WARNING - DO NOT BUY HERE !!!…read more I drove all the way from Carlsbad to Bakersfield to purchase a car from Unique Auto Center, paying $10,000 cash in full. My experience with this dealership was deeply disappointing and stressful from start to finish. Before driving up, I explicitly asked the salesman for real exterior photos of the vehicle. Instead of sending actual photos of the car on their lot, he pointed me to stock/showroom photos on their website. When I arrived, the car was deliberately parked in a tight, poorly lit area. Only after completing the transaction did I realize the bumper paint didn't match and had clearly been spray-painted over. Additionally, during my drive up, the salesman repeatedly texted me in a robotic, aggressive manner demanding photos of my cashier's check to verify funds--showing zero personal care or basic customer service. As a parent navigating serious health issues (cancer) and needing reliable transportation for medical appointments and for my child with special needs, I trusted this business to be upfront. That trust was completely misplaced. Immediately after leaving, I noticed severe, aggressive knocking whenever the transmission shifted. I brought the vehicle straight to a certified Mercedes-Benz dealership for a full inspection. They uncovered two major, dangerous issues: Unique Auto Center claimed to have replaced the windshield, but Mercedes showed me that it was never clipped in properly--a major safety oversight. The engine has a cracked valve, requiring an estimated $2,000 to $5,000 in immediate repairs. The dealership admitted they purchased this car straight from auction and flipped it without proper inspection or transparent disclosure. Selling a car with hidden mechanical issues and unsafe windshield installation to a cash buyer is unacceptable. Save yourself the headache, money, and safety risks--look elsewhere. The manger expressed that he would be willing to help pay for a paint job on the broken car lol why would I invest more money into a car that is broken. And why would you ever pay to have a car painted after you bought it. They should have never sold a car that was spray painted insane!!! And then on top ask for me to pay half Disgusting !!!!!! I've lost 12,000 and I'm dying from cancer. You people are sick sick people. It's so wrong what you've done here.

Within a few hours of my online shopping. Connor had a deal on a new BMW 5. Connor saved me almost…read more$7000 with no negotiating with a dealer. Connor had immediate answers about the car and how my trade was to be handled. The new car was picked up at the dealer and I only had to hand the dealer keys to my trade sign a few papers and drive off in a brand new awesome BMW 5. This is the only way to save and get the car you want with no dealer hassles.. just tell Connor the car you want and he shops or find a car at a dealer and Connor handles the rest. Connor if I could give 10 stars I would

From the owner: We deal with the hassle, YOU get the best deal. Connor…read moreSchultz is an expert in the Automotive Industry, helping you skip the dealership games when buying or leasing your next car.

Literally horrible not even two weeks into having my Mazda and the check engine comes on took it…read moreback to the dealer they said they will fix it they give me a call back to pick it up because supposedly it was working and ready to go but when I go to pick up the car the engine was smoking up and the rims were all scratched up and with a crack going down the bumper and the car still had the check engine light on.

At first I gave them a good review, but after having the car for less then a week it had nothing…read morebut problems. My 18 year old had to keep fixing all kinds of things on it were still waiting on shocks and yes I understand they're on back order but it's been 4 months. They have a few people that work their and I don't remember the guys name, he was so nice and said we could take the car and they'd fix all the lights that were coming on and check why she had to connect the battery and disconnect everyone she comes and goes. The car wasn't drivable for 2 months. We fixed a few things and went down there to the car place. The guy I had talked to on the phone (can't remember his name) was so nice and kind said he'd make sure everything is taken care of. We get down there and the rude guy said we're not doing any kind of work on this car til you pay the 250 that's owed. Ok that being said , she put over 2000 down and she has paid over 3000 to fix it here and there. I told him to wait til Jan 20 he said no I'm not waiting it's going to collections. I wouldn't recommend this place to anyone we got a bad car and the rude guy told me to tell the financial company that the car was perfect running ( it was for a min) so they'd finance it. The car is beautiful but it wouldn't pass smog if it needed to.

I bought my 2023 Nissan Kicks SV here a couple weeks ago. From browsing options to completing…read morepaperwork, the process of buying a car at Enterprise was amazingly simple and straightforward. Eddie greeted us and took us outside to let me sit in a few different cars, before we went inside to discuss what features I value most and which options would be in my budget. After dealing with hidden fees at other dealerships, I appreciated the no-haggle pricing the most. This was my first time buying a car, so Eddie's patience and explanation made it a very positive experience for me. They drove the car up from El Cajón the same afternoon. Thank you, Eddie and Laurel. I would highly recommend Enterprise Car Sales in Rialto for buying a used car. I love my new Kicks!

Great experience! I met with Kiara at 10 this morning and was approved and left with a new (used)…read morecar by 11:30. A very easy and painless process.

My boyfriend & I recently got a car maybe like a month ago. It was such an easy process thanks to…read moreJulio who helped us out! Everything went smoothly. We love our car!

Good place to purchase a vehicle, I just purchase a Honda and I'm loving it Fredy was very helpful…read moreand answer all my questions recommended