Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Jr., the sales representative, is the ONLY reason this dealership got my business. He was…read moreattentive, helpful, and had a great attitude. The finance department nearly lost the sale and left me regretting giving this dealership my business. I drove nearly THREE HOURS from Ventura County and spent thousands of dollars purchasing a truck, only to have it handed over with the fuel gauge on E. When I asked them to fill the tank, they refused and offered $10 for gas. Ten dollars. After a purchase worth thousands, that felt like a slap in the face. This wasn't just about the gas. It was the dismissive response and complete lack of appreciation for my purchase. I made the trip, spent the money, and was ready to drive home--and they couldn't even send me off with fuel in the tank. Perhaps this review won't matter to HR or management, but it should matter to anyone considering spending their money here. In all my years of buying vehicles, this ranks among the worst customer service experiences I've had. The finance department brought me close to walking away from the entire deal. Without Jr., there would have been no sale. He earned my business. The finance department left me feeling like they couldn't care less once they had it.

JJ and Renato are some of the best people I've met and they were not just honest with me, they gave…read moreme advice to work out the best deal possible. I was in a tough spot and needed the right car. JJ has been in the business a long time and wants the best for his customers. As he was pulling strings, Renato was making sure I loved the car I chose and said if I didn't, he would find me the right car as soon as possible. JJ saved me 600$ a month and for that I'm grateful. I was able to grab a 2021 Kia Rio S.

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

Nick and Jesse helped me get the perfect car. Had all the information about the car and answered…read moreall my questions. Left with a great deal and so happy with my new 2024 EV IONIQ Nick was cool and super friendly. Thank you MD Fontana for everything!

Very shady. Majority of the cars on the lot have structure and sever damage…read more They'll show you the Carfax showing minor damage, and claim that's the only damage, but beware they'll shove AutoCheck in the paperwork and have you sign acknowledgment of the structure damage without actually disclosing it. They also Changed the rate, bank approval, and payment without acknowledgment. I went back not ever 12 hours later and they threatened to have the car towed away if it was left there. They said it was driven off the lot so that they aren't responsible anymore, but they drove it off the lot, not me. They dropped the car off in-front of my driveway. They also refused to give me the contract and all signed documents when I asked, I kept getting the, "yes I'll give it to you later." And it was then emailed once it was infront of my home. They crossed out the lien holder name, and wrote in another without letting us know before emailing us the contract, then when i asked to confirm they responded with, "the approval is with whoever I want. I decide who to approve you with, at whatever rate I want." I have recorded calls with these people. They never provided their real names. The sleezy GM I spoke to over the phone said his name was Alex, there is no Alex at the dealers he said his name was then Will, there is no Will at the dealer. They used fake names, the guy Edgar, fake Will, fake Alex, and JP. They're all shady. The entire dealer is, and it's such a shame. They refused to take the cancelation fee of $750 dollars, only wanted cash. When I said why are changes being made, don't they get audited, he got upset, it hurt their ego, and refused to assist us afterwards. Great credit 853 credit score. They asked for 1k down, and said they got me an 8%. After hours, we got the cash, canceled the contract, and they didn't provide a cancelled contract form. We then walk out, JP followed and laughed said that he did disclose damages and when they didn't. He then said, "you're buying a used car so yeah it'll going to have damage. If you want one with no structure damage a new one." Sooo we did, that's what we get for settling. We drove to a franchise dealer, bought a new NX300 for only $30 more a month, $0 down. They also agreed what they did is illegal. And we didn't drive the car off the lot, and contract wasn't provided till 40 min afterwards, and changed. I have the recorded calls, and interaction while at the dealer. Filing report with the Better Business Bureau. Had to lock credit since they began sending it everywhere to upset us.

I just came from a horrible experience from Hyundai , and I was walking through Mazda and this…read moreplace made it very helpful to buy a car. Dominic , Semaj , Cash , and yohannes made buying a car feel so enjoyable and are very helpful with everything you need. This is the best place to buy a first car with these amazing people!!

Loved this dealership! Great service from the beginning to the close. The vibe was IT. The entire…read morestaff was beyond knowledgeable with not only the car but the financials. They set us up a great SUV in our budget. No hassling, just killer service. Latta and Dom did a fabulous job of getting us in a car that we loved but also something that was in our price range. Dom hooked it up with the fun test drive and details all the way to end. Such a good experience! Definitely recommend. 10/10!

I absolutely love my Lexus! She runs perfectly and I am in…read morelove with my red seats. Claudia - was absolutely amazing . By far best car experience I've had yet , She made sure my whole process was quick & easy . Car was very clean & great condition as shown . Upgrade Auto is the place!

Marc was great to work with, he helped me get a lower rate with a different bank than my original…read morefinance bank. We were in touch through the whole buying process of my 2019 Tahoe and the process went smoothly.

Truly the best car buying experience I've had in a while!…read more I love how Travis and Alex went the extra mile to ensure I was happy with my purchase as well as helping me to make it easy to get me approved before coming to buy my car before driving 70+miles to pickup my 2016 Ford Transit Connect Cargo Van. Super Happy!

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

Service was amazing. Paul was really nice, helpful, and very welcoming. Made my experience very…read moreeasy with buying my first car.

I had an amazing experience at Sunrise Ford!!! The staff is incredibly helpful!!! Particularly…read moreCaesar who helped me purchase my first car!!! He was extremely helpful and understanding, allowing the process to be easy and painless!!! Thank you Caesar!!!!

The welcoming environment at Divine Auto Mall made the experience easy and fun. From the moment we…read morestepped into the parking lot and was greeted by Renato to the moment we were signing the contract with Larry. The owner was kind and listened to our needs. I never felt pressured to purchase, unlike most dealership felt. I would definitely recommend buying your cars here, they have great prices.

Bought a car here recently, only let you test drive on the streets so you cant get on the freeway…read moreto see if the car has any real issues, anyways bought the car, get on the freeway and car does nothing but shake all the way home, get the car to my house and take the wheels off and nothing but rust underneath and everything on the suspension is seized, ended up paying 4k to have the whole front end replaced, everysingle peice of it, i take partial blame for not crawling underneth to look at the underside and even trusting one of these hole in the wall dealerships, but i cant bellieve they sell vehicles in this condition and wont even budge on the price, im just happy a family that is barely getting by didnt buy this car cause they would have been screwed like the other people on these reviews, i would not buy a vehicle here unless you have a mechanic look at it first!!

When we came for this vehicle, we were able to take it for a test drive for almost an hour without…read moresupervision. We checked everything the best that we could. Various reviews here say the vehicles they received had problems. This business sells the used vehicles "as is" so there is no guarantee. We've put close to 2,000 miles on the car already including a long road trip with only minor problems. As they say, "Your mileage may vary ".

So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks

came in to look at dodge durangos and thanks to Fadhel and Gavin for helping walk out with one.read more

Huge thank you to David Saad for helping me through a stressful situation with my previous lease…read more The first dealership was trying to take advantage of me, but David was recommended to me and completely changed the experience. He worked hard to get me into a much better deal, and I drove away in a 2026 Ram Rebel that I absolutely love! If you're looking for someone honest who truly has your best interest in mind, I highly recommend David. Thank you again! -Elizabeth Lopez.