Second time doing business with Pacheco's auto highly recommend very helpful and caring very family…read moreoriented

I am so blessed to have the nicest car I have ever owned. God is so good and He allowed you both…read moreto be part of that . Thank you for the way you do business and treat the customer with ultimate respect. I can't say enough good about your great customer service. Thank you

The buying process went super smooth, they worked with my credit and work history to get a good…read moredeal. I walked out with a 2013 Honda civic coupe with a great deal. I would 100% recommend UAC if you're looking for a decent car with a really good warranty, come here!

Greedy and liars. ‼A car listed around $13k ended up being nearly $20k out the door due to added…read morefees and extras like LoJack, paint protection, and warranty. I was also given conflicting information about the pink slip/title, which was concerning. One person said he didn't, like he wanted us to leave, the other person said they did and they could just order it. Make sure to get a full itemized out-the-door breakdown before visiting. You're charging 3k or 3.5k mandatory warranty although I see many reviews talking about how cars need repairs or selling them lemon cars and people are having to pay out of pocket. Wasted time and gas driving here, it's an hour drive for us, they force you to come in or wont give you the actual break down. Surprise here's the extra mandatory fees. I did tell them I had my own credit Union, so there's that. Edit: they were not optional

What a great experience. Ben, Johnny, and Luis have made me feel super secure in the car I…read morepurchased and have gone above and beyond to make sure the car was prepped to my liking. Highly recommend this place to anyone in need of a used vehicle.

I purchased a car with lots of problems that I found out about a month or two after I purchased it…read more It got so bad that I was replacing major parts almost every month until finally, the transmission started to go out six months later. I am very disappointed. I returned the car voluntarily requesting a civil agreement that I would not ask for my money back, but I didn't want it on my credit, but of course I'm not getting any response. I've been told that "I signed a contract "by the "manager ", however, I purchased a car that was a major lemon and would have qualified under the "lemon law ". I beware because it looks like they have lots of cars like this if you read other reviews.

Very bad experience for being my first time purchasing a car only two months old of having it the…read morecar has had too many problems it would get fixed but more started to pop up through out the time had to over $1000 in repairs because apparently the best warranty doesn't cover brake boosters and only covers 1 hour of labor the rest you'd have to pay out of pocket Forgot to mention that before I left the lot my dad checked the oil and ZERO OIL NOT EVEN ONE DROP

Do you know how hard it is to run a business when you do not have a reliable vehicle? Some people…read moredo not have the luxury to check out everything a salesman tells you when searching for a new car. You tell them you need something reliable that will get you through the Cajon pass every day. "We have the right car for you." This guy even went as far as saying he has one just like it at home and they are great reliable cars and that this vehicle was checked out to make sure it had no issues. This car has been a nightmare from the start. I give the dealership credit, the owner did have a major issue repaired on the car but now it's something else. It's always something else. We are losing business because our customers cannot count on us being there everyday. I said from the start, "Please just trade it for a reliable vehicle." As consumers in this state, we have the right to demand what we paid for. You, by law, are expected to sell us something to meet our needs. That's the law. Your salesman knew what we required from this vehicle. So many people in this state are unaware of our rights so they get played all of the time. At least the loaner car was reliable. Not one problem with that car. That's all we asked for was something reliable and the law says, that is what we shall get. When you walk into a burger joint and you ask for a burger, you are not served chicken. Anything but a burger is not acceptable and that is the law no matter what it is you purchase. I give the owner credit, he did try to make it right, but it still is not doing the job it was purchased to do. When this car does not make it down the hill to open, not just one employee misses work, we all do so we just don't open! Just had to see this car pull up on a tow truck again. No business, again because we couldn't open and I am ready for a nervous break down. $1400 IN RENTAL CAR FEES AND OVER $5000 in LOST BUSINESS INCOME. Just the stress and time this has costed us a law suit in the making. I'm done threatening. This car should have been traded off from the start. This dealership thinks its worth so much then take it back

Great experience! I met with Kiara at 10 this morning and was approved and left with a new (used)…read morecar by 11:30. A very easy and painless process.

Absolutely unprofessional. I made an appointment with Eduardo for a specific car. I spoke with the…read moredealer on a Friday and scheduled the appointment for Monday. I drove over 30 minutes and the guy knew where I was coming from. I get there and he tells me the couple sitting in the other room just came in that day and bought the car I made the appointment to buy. Telling me it's first come first serve and that he can order me another car and I can wait for it to come in. I walked out without a word. Why are they scheduling appointments on a promise for a specific car if they are just going to sell it to someone else. When I called for the address 45 minutes prior to the appointment I should have been told the car was sold. Instead you wasted my time and I had to drive all the way there because they thought I would still buy a car from them. They lost 2 sales because my mom was going to get a car through them as well. we are both going somewhere else.

I had a great experience the customer service was amazing. I loved how Magic treated me and my…read morefamily since they also shop here for their cars . They had a great selection but I loved the option I took him lol. A shout out to CarFam

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

I had been on the hunt for a clean Grand Cherokee SRT. Went to several other lots and looked at a…read morelot of junk. They were all very high priced and in need of attention. Found one on the internet at Best Deals and decided to take a look. Nice clean well taken care of SRT. I was pleased with the way they do business. No pressure sales, no bs story on the vehicle, provided a carfax upon request, and as others have stated, no added fees. Javier was easy to work with, honest and no BS. We walked out of there with my dream car at a reasonable price and felt good about our purchase. Thank you Javier.

I had gotten a ram 1500 single cab truck from here not even 3 months later and the engine had given…read moreout with only 70k miles it was supposed to have warranty once i called they said to bring it in and told me once i got there that the warranty didnt cover the engine and that there was nothing they could do about it i was stuck with a 20k payment and the truck wasnt running i had to take it to a shop to get the engine rebuild for 4k and it didnt last me but 2 weeks running so at this point the truck was no good i wouldnt recommend this dealership to anyone becareful people dont make bad investments!