Great experience they speak Spanish and value their customers, I would 100% recommend them they…read morehelped me some much with my car got everything fixed in one day and got the parts super fast as well.

I wish I can give this store 0 star. I brought my truck for an oil change (price for oil…read moretransmission and plugs $1200) and they ended up ruining the transmission. When I came back they told me that the truck needed more oil and they charged me again for it. That didn't work and I came back for the 3rd time and the owner told me that all Ford F150 trucks always have the same problem, just to avoid responsibility. I never had any issues with my truck before, until the day I decided to trust this people. NEVER AGAIN. Find another place to take your vehicle

This place is great. I was having g issues on the road in my diesel. I got my car towed on monday…read moreafternoon. They jumped on it even though I dropped it off a day early. Great communication. Didn't try and upsell a bunch of junk I didn't need. Got me in and out. I rarely take my truck to the dealer. Here I would. Adrien is great to work with in service

Came in for a quick service repair. Customer service in parts department was extremely…read moreprofessional, knowledgeable and helpful. Gave a great recommendation for some additional parts I was considering at a different shop, that alone shows he was not about just making a sale. My experience was genuine. I will be returning for service when due.

I just picked up my car from being serviced. Reasonably priced…read more They couldn't have been more professional and friendly. They even offered my a ride to be able to pick my car up!

Omg this place is a to go too for auto / truck repairs!…read more We've used them a few times from Brake jobs to Fuel pump installations. These guys are HONEST ! Hard to find a good repairs shop like this these days!totally fare & reasonably priced ! This is a real review , I dont mislead any service or business.

I Have purchased several vehicles from Formula Auto Sales, Jr. The sales person is very…read moreknowledgeable about Cars and he was able to give me a very good loan . I have referred many of my friends and family you can't go wrong. Thank you Jr, for making the purchase very pleasant and easy. I will see you soon, my daughter is going to need a Car.

I went last week to buy my daughter her first car and everyone at the dealer is amazing. The…read moresalesman junior was so helpful and made the experience enjoyable for us. There was so many nice affordable options to choose from. I also didn't feel pressured like I usually do at other dealerships. We will be coming here again for our son when he gets his permit!

Edwin helped me out to purchase my first vehicle and it was taken care of smooth and fast like how…read morethings should be. Edwin was super helpful and such a great guy, very respectful I would definitely recommend buying your car here!

Pedro and his family went beyond customer service with me. Im very happy with my car and the…read moreservice Pedro provides. I will definitely tell others about this place if they need to buy a car. I will always be back. Thank you Pedro.

I like the way they do business. I really appreciate them…read morebeing straight forward with the price. I've dealt with too many dealers in my lifetime and familiar with the shady sales tactics. When I came here it was a completely different experience everything was upfront and nothing shady at all. Also when they say they give the best price they are not lying. I highly recommend this dealer.

After reading the reviews I felt more comfortable with dealing with a small dealer. I'm glad I did,…read moreChris was so helpful and such an honest guy. I would have to say he is in the top three of my best auto dealer experiences. Awesome dealer, I highly recommend.

When I went to buy my F-150, John the car salesman made the entire process a breeze…read more From the moment I walked in, he was incredibly warm and attentive, asking the right questions to understand exactly what I needed. He gave me a fair deal without any pressure, kept me informed every step of the way, and even followed up afterward to make sure 1 was happy. Thanks to John, I drove off feeling excited and confident in my new F-150

Catalytic converter was stolen they replaced it with the wrong Moore system so would not pass smog…read more Had to take another day off of work to take it back. They told me that they did not do the small correct took it back to get another smog check still wouldn't pass brought it back to him and then admitted they changed it with the wrong muffler. I told me it was gonna be $500 more and they wouldn't make me pay for it. Even though I've wasted two days of work and paid for two small checks and they still asking me to pay more money to change out the muffler. This was a joke Eventually, I spoke with the manager after a lot of arguing, and they consume the extra cost of the muffler.

I needed to purchase Toyota Pink Coolant for my Highlander, so I searched online to find the best…read moreprice. I came across Toyota of Redlands and noticed that their online price was very reasonable. I called ahead to make sure they had plenty of the pink coolant in stock. I also asked if the online price was the same price I would pay if I purchased it at the dealership. The employee I spoke with confirmed that the online price was the same as the in-store price, so I decided to make the trip and purchase the coolant. When I arrived, I was greeted by Adrian in the Parts Department. I explained that I had called a few days earlier and was there to purchase the Pink Coolant. However, when Adrian gave me the price, I noticed it was higher than the online price. He explained that the online price and in-store price were different. I told him that the employee I had spoken with previously had specifically confirmed that I would pay the same price at the dealership. Although the previous employee had given me incorrect information, Adrian handled the situation in a way that really stood out to me. He could have simply charged me the regular in-store price, but instead, he took the initiative to honor the online price as a one-time courtesy. I was very grateful for what he did. It wasn't necessarily about the price difference--it was the fact that Adrian took ownership of the situation and made sure I left feeling valued as a customer. His professionalism, understanding, and willingness to make things right turned what could have been a frustrating experience into a very positive one. Overall, my personal experience with the Toyota of Redlands Parts Department was great, and Adrian's customer service made a lasting impression on me. In my personal opinion, I would definitely recommend their Parts Department in my personal opinion. I will also be returning in the future whenever I need Toyota parts or accessories. Thanks again, Adrian, for going above and beyond!

I would like to take a moment to share my experience with Toyota of Redlands today. I have always…read morehad pleasant experiences here in the past, which is why today's experience was especially disappointing. I brought my car in because I had been hearing a noise coming from the driver's side for several weeks. After waiting a little over two hours, I was contacted by Steve, the service manager, and was told that there was nothing wrong with my car. I explained that I disagreed with the diagnosis because I could clearly hear the noise while driving. I was told that they have the best technicians and that if the technician didn't hear anything, then there was nothing wrong. I was essentially told that if I continued to hear the noise in a few more weeks, I could bring the car back and wait again to have it checked. As I was walking out, I decided to stop and speak with someone else because I knew something was wrong with my car. Thankfully, I spoke with Alex, who was extremely kind and helpful. He brought over Jimmy from the body shop, and these two gentlemen immediately took my concern seriously. They took me outside and quickly found a large nail in my tire. I was shocked because this was something that should have been identified during a thorough inspection, especially after I specifically brought the vehicle in because of a noise coming from that area. Jimmy then got in the car with me and took it for a drive. Within 10-20 seconds, he heard the exact noise I had been complaining about for the past three weeks. This was despite being told that the technician, Robbie, had completed a full diagnosis and found nothing wrong. I am very confused and concerned by this experience. If Alex and Jimmy had not taken the time to listen to me and actually investigate the issue, I would have left believing there was nothing wrong with my car -- when there was clearly an issue that was noticeable almost immediately. I am extremely grateful to Alex and Jimmy for their professionalism, kindness, and willingness to listen to me when I knew something wasn't right. They are the reason this issue was finally identified. However, I am very disappointed with the way my concerns were handled by Steve and with the diagnosis performed by Robbie. This experience has left me questioning whether my vehicle was actually inspected as thoroughly as I was told it was. I have trusted Toyota of Redlands for my vehicle, and after today, I hope management takes this situation seriously and looks into what happened. Customers should feel confident that when they bring their vehicle in with a specific concern, that concern is genuinely investigated -- especially when the customer is telling you they can hear and feel something is wrong.