Amazing atmosphere on 15 April 23 (minus the customer cursing and being asked to leave). Enjoyed my niece's birthday celebration!!!! Great staff!!! Great atmosphere!!! Thanks Edward for an outstanding dinning experience!!! read more

Edward is amazing !!! very loving and down to earth ! helped us out so much with our questions :) food was amazing as well !

Came here with family and friends and we all agreed the Food is garbage not worth the prices. Waited over 2 hours before we were seated and the environment i guess is cool for the kids but its nothing crazy just some animal and noises nothing great. Kids didn't really care for it. read more

We had lunch here with the in-laws and they loved it! The food portion was excellent and so was the waiter. We had a 35-40 min wait, which would've sucked, but there was a 13 person group ahead of us who didn't come back... which management put us ahead of them saving is the wait! That was a big plus for management to do that.. shows they have common sense and customer service!! We will definitely come back! We ate at Rainforest Cafe in Paris...Garbage...waste of time and money!! Luckily this one in San Antonio was great with everything!! With all the restaurants on the Riverwalk, we would go back to this one! If you haven't tried Rainforest Cafe and you have children they will love it. The animals "come alive" every 10 or so minutes with lights and sounds!! It is a little pricey, but that's because it's on the Riverwalk and every restaurant charges more then they should. Enjoy! read more

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This location was a pain in the rear to get seated. First you have to go down from street level to river lvl to the hostess. Wait. Then hike up three flights of stairs to the dining room. Fun for kids. The food is double what it should be price wise for reheated Sysco food. They push silly promo drinks in big plastic cups that everyone is giving in to there kids buying. Service was horrible and snotty by a 19 year old expectation get big tips. Guess it's what you get when you give in to your kids. Don't forget to drop another $100 in the gift shop you have to go through to exit. Sucker!!! read more

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Best Coronita ever! Place is okay, was seated on the 3rd floor, not much different than the other rainforest cafe. Just feel sad to see the elephants. One lost his eye and can't move its trunk and the other one, the trunk need some stitches from a doctor. Services were slow, waited for about 10-15 minutes just for my coconut Curry sauce. But it's alright. It's busy night. read more

The Korean stir fry is delicious!!! The kids food is great. Chicken fried chicken is delicious! The only issue was the ribs were too fatty. But the cheetah Rita is an awesome drink! Staff is very friendly. read more

AVOID!! If you value your time and enjoy food, this is not the place to eat. Our food took over an hour to get, and when it arrived it was luke warm. We also ordered drinks that arrived after 30 minutes from sitting down and it took another 45min-1hr to get the next round. The burgers, "awesome appetizer adventure," and beef lava nachos were edible but nothing to talk about. Prices on the higher end. Food not up to the standard for a sit down restaurant in my opinion. I recommend visiting a different Riverwalk food venue. read more

I've been to this place, and it looks like they got that face lift that we've been wanting. I'm talking about the really cool rainforest environment, the thunder rolls and all the clientele screams at the sound. Sitting high on the 3rd floor, next to a bright blue fish tank, surrounded by monkeys, maybe I felt like I was home. The experience of this place was grand and with another couple, it was a blast. Our waitress was excellent and provided some great customer service that I would have come to expect from such a place. This place had it bad years, but perhaps those times have changed! I got myself the hickory chicken, because any chicken covered in mushrooms has to be worth its while, and mashed red potatoes, you just can't go wrong! This lady spoke highly of this dish, now you got to back up your promises, because I keep a mental note. The wait was long, but it was a friday and labor day weekend was just about in full swing. Which by the way people, is insane in downtown San Antonio, that parking was bumper car central, and no one is taking anything from anyone! But it doesn't matter, my hickory chicken was coming, and I knew it. We took pictures with our friends and not too long afterwards, before any of my concerns, the plate came. It was delicious, and exactly what the king ordered. I rewarded the restaurant easily +100 King's Favor. But the King has just started! And this royalty want some dessert, oh yes! They suggested the Volcano, so I said, I've never seen lava in a restaurant! So they were like, what is wrong with me, and I began to concern my rule as King. How can a man live such a life of royalty and never seen this. That volcano made my jaw drop like Genie from Aladdin, and I felt sheepish. That volcano didn't last even a moment. It was so good I nearly slapped myself in the face. That put me right over the edge and I fell off my throne laughing like a drunk mad man. I concluded, that no wild fire would be released this day. I knighted a young squire who's name day was that day, and I left more content than when I arrived. You done good Rainforest, I shall return. You had me quite surprised. read more

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If i could give a 0 star i would. But since I cant I'll count the plus one star for our waitress. She was amazing and very funny, But i cant say anything positive about the food. The steak was dry and the korean stir fry was absolutely disgusting. It took them an hour to get mozzarella sticks out. And we waited about 3 hours on our food. They also kept giving us the wrong food and forgetting drinks. read more

The wait was over an hour - actually it was more than an hour. But in the end, it was worth the wait because the ambiance is unique and the food was delicious! Some of the dishes we ordered: taste of the islands (blackened tilapia, coco shrimps, scallops&shrimps), jungle steak & shrimp, Reuben sandwich. Too much to described but they were all great choices, scrumptious! We also ordered the Mai tai, Margherita, mojito! All so good! Overall, if you can make prior reservations before coming during lunch&dinner! FOOD: 5/5 SERVICE: 4/5 AMBIANCE: 5/5 read more

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Their host and manager do not do their job correctly...host messed up on our reservation let everyone else who got here after us in, and then just said it was her typo didn't put us as members. Then the manager had the guts to say that being a member is a free membership and that it was just a mistake made after they had us waiting for almost 3 hours even after I kept asking and asking them on our reservation. Even showed them my card. Was always looking forward to coming to eat here, but after today this will no longer be my go to place in San Antonio. Worst experience ever especially that manager just thought a plate of chips would make it right... birthday dinner ruined. read more

I hadn't been here since I was a young kid, but now I know why. The food is subpar and WAY overpriced for the poor quality. Much of the food seems like you could throw together yourself from the HEB frozen food section. The service was incredibly slow. We were there well over 2 hours and not because we were purposely lingering. The drinks are a scam because my friend ordered a pina colada and was charged $7 for the cup! They don't give an option not to take the souvenir cup home it's ridiculous. I understand the atmosphere is fun for the kiddos but way too expensive in my opinion for the quality of food and service. read more

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worst restaurant experience in thirty ...brought our granddaughter for 13th birthday..we're told 1 to 11/2 hour wait..seated over three hours later..came for the "jungle" experience..we were seated in a room with no animals in sight...menu had no prices..we're told between 35 and 45 $...come on ! felt sooo sorry for our grandchildren!!!!!! read more

Where should I start, describe how not good our experience was. For starters, our waiter continued to have a 20-25 minute chat with other Rainforest staff out in the open where we could see her, despite never coming to our table. My wife had to ask for a manager to get anyone's attention, and then we became a priority all of a sudden. Then there's the food, which looks and tastes like it came out of a frozen box. I had the fried shrimp and fries, which had little to no taste considering the $23 cost. I could have gone to Cheddars, or Chilli's, and my meal would have been better. My wife mentioned that her fajita chicken was dry. If this is the norm, maybe Rainforest Cafe should consider lowering its prices to fit fast food service and no longer consider itself a restaurant. I think it's safe to say that this was the worst restaurant experience in a while, not sure if we will ever go back. To top things off, a mandatory tip of $8 was added to our tickets, despite her deserving anything. Not really into paying people who act like their personal conversations are more important than getting to their customers. It would've been forgiven if she had at least taken our drink or appetizer orders before she went to chat, but that wasn't the case at all. read more

I had came here for a friend's birthday we arrived at 530 pm when our table was ready fought through an insane unorganized crowd outside just to get in and then waited 2 more hours just to get drinks and food and as we got the food most of the plates were wrong and had to be sent back . We sat with empty drinks all the way through our meal. The restaurant manager came out and was oblivious to our table and didn't bother to help till one of us called out by far I don't think This is a good restaurant for big party's but great for kids under 12 I hope they get better from these mistakes. read more

Celebrated the last day of school by taking my kids to rainforest cafe so I could take advantage of my Landry's select membership. Walked in and it wasn't crowded on a Thursday which was nice. But once I checked in was asked to go to the third floor and we stood there for 15 minutes before I finally asked someone to silent us. Waiter was very nice once we sat down and attentive but recommended the ribs for dinner and they were not good. So super fatty and so tough I couldn't even rip the meat off with my teeth. Our queso appetizer was also cold and had a thick layer of plasticy film on the top. I definitely left hungry. No question. Don't think we will go back even for the atmosphere. read more

Rainforest Cafe - American Near Me - San Antonio, Texas

Definitely worth the wait! Food was amazing! kids enjoyed themselves! Super nice place to go with kids!

A wonderful different experience. Had good food and drinks with friends. Good stop for families, groups. Maybe not for office lunches. They have good collection of their merchandise for kids and adults. Server and service was great. I am taking a star out for loud sound effects. It's good for first few times and then it can be little annoying. But i saw people enjoying! So may be thats just me. I am and will recommend this place to visit, at least once if not already. read more

Great place, good food. We had some noisy children next to us, but it's to be expected. I had the Beef Lava Nachos which were fantastic. The wait was about 15 minutes, but they were very friendly and we were allowed to wait in bar area. Family friendly place with an awesome atmosphere. read more

Rainforest Cafe - Dining room - American Near Me - San Antonio, Texas

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We had to wait an hour for a table of four, but that wasn't totally unexpected. The food was pretty good and service was fine. The shrimp sampler platter was a bit over cooked, but seasoned well. Obviously people go to this place for the ambiance. Our kids loved the jungle animals and the storms. read more

GOD, where to start!? Last night tried to call for a reservation per their website, but no one answered the phone. Went in person and put my name on the list at 7pm and the hostess said it was a 2 hr wait due to COVID for a party of 4 and they were not taking reservations through the phone. Then take it off the website! That's one star subtracted. There were many families waiting a long time w/young kids. Kids are usually in bed by 8 or 9pm on weekends. My kids went to bed at 1130pm! We got seated at 915pm, waited another 45 minutes for our meals. Our waiter, Matthew, was not w/it by that time. We checked out at 1030pm. Two stars subtracted for the waiter! We inhaled our food to the point where my kids were now falling asleep. The food was decent but couldn't enjoy it due to the long ridiculous wait. Accept advanced reservations, don't make young kids wait to see the inside of your restaurant. read more

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Located in the perfect tourist attraction, the River Walk this restaurant was definitely an eye catcher on a hot Texas day. The aesthetics is what makes this place a fan favourite. Kids truly enjoy this place. Honestly didn't focus on the food. I got a salad and it was good. Loved the atmosphere and all of the creativity that went into the concept of the restaurant. read more

Pro: probably the best chicken fried steak in San Antonio Con: our waitress got two of our dishes wrong and manager really did nothing read more

The wait staff and hostess were nice despite otherwise horrible conditions. Wait time on a Monday afternoon was 1 hour and 45 minutes. Extremely understaffed. The food is just overpriced bland fried food. Overpriced sugary "alcohol" drinks. Out of souvenir kids cups. Ambiance lost its cool during the wait time. Waste of riverwalk space, there are no views of riverwalk from the inside. read more

The Rainforest Cafe is my go to spot on the Riverwalk when I don't know what I want to eat, due to I know what I'm going to get, which is consistency. The good variety of food, even for the most picky eater, in my opinion. I will say after awhile, the programmed motorized animals will get old. I know it's apart of the theme, but it gets old if you stay for a longer amount of time. The wait staff is always excellent. No major complaints. Its a good place to bring kids for food and entertainment. The look on their faces from the animals moving is always priceless. read more

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The environment is fun but the wait along with the prices are outrageous. The food isn't even that good. It's as good as mc Donald's.

Rainforest is a fun family place. Love coming here with my daughter. The ambience is entertaining and engaging. Food is good and the menu has something for everyone even my picky kids. read more

5 stars for the atmosphere & the waiters & waitresses were awesome! The food honestly isn't that great & definitely overpriced.

Rainforest cafe's cheeseburger are yummy! The meat is well cooked and the French fries are nice and crispy. I I like coming here with my mom at times and be kids again. This restaurant is Very family oriented and clean. Service is fast and accurate. read more

Rainforest Cafe - American Near Me - San Antonio, Texas

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We waited just over two hours to be told that they were understaffed in the back of the restaurant to handle a table of five but they had no problems letting a family of four go ahead of us who came after we arrived. Not sure what the problem was but yeah don't wait over an hour at most because clearly that isn't a guarantee. We used both the yelp app and text message system but the app doesn't seem to synchronize either whatever they are doing for the text messages. The problem is that they prefer to honor the text messages instead of the app despite the fact that I showed them we were the next in line. read more

Honestly was soooo disappointed in the service, food, and literally everything!!! I hadn't been in years and we mostly we for the kids but the wait wasn't too bad but the service was horrible we asked our server for limes for our tea ignored after kindly reminded him then he brought out of starters with no plates for the table never came back to check up on us and the food took literally an hour wasn't even that good tbh and I definitely won't be going anywhere near one very disappointed read more

The is a really awesome kid friendly restaurant! The staff was super nice and the food was very good! Definitely need to check this place out if you are visiting! read more

Service was terrible. We waited for food for over an hour and 45 minutes. The food itself was very unenjoyable. Me and my party had plates that were forgotten multiple times and it's not like they were complex items that we ordered. I received a salad i did not ask for and the "General Manager" was very rude to the whole party and was greeted with the same energy that was given off. There also was an issue with the billing. The ambiance of everyone was very off. We had to ask for a different waiter multiple time. read more

I like to bring my little ones here when we visit the river walk. My little one tried mozzarella sticks for the first time here when she was three and she always remembers that lol. She loves cheesesticks. The monkeys and the rainforest scene are super cute. read more

Pretty quick service, the food was above average, and the waitstaff was kind. Always like visiting a Rainforest Cafe, they are definitely a more exciting way to enjoy a meal. Prices at this one were as expected - a little on the higher end, but in the end I enjoyed it. I'd say the only drawback was that the place is a little unclean, but I would recommend a Rainforest Cafe to anyone. read more

Every time I come here it has 1hour wait for absolutely no reason ! Not full to capacity, no line outside. Is there a problem w hiring servers or something ?! read more

Terrible all around. Made reservations, waited for hours then was canceled because we where 5 minutes late. Then we waited 45 minutes for food and it tasted like trash. The shrimp was undercooked and the fish taste better at Long John Silver's. So much disappointment. read more

The atmosphere and waiter was great, but food was beyond disappointing. Shrimp and scallops were completely overcooked. The cheese sauce tasted like jar nacho cheese sauce. No flavor on ribs or steak. Definitely not worth the price we paid. read more

If I could have given it 0 stars I would have. I have always loved the Rainforest Cafe for over 20 Years now. And we have been to the Riverwalk one at least 8 times over the years. But our visit on January 21 2023 was the worst experience ever. Not just did we wait over 2 hours getting a table. And they blamed it on a wrong phone number 2 times.And they were not that busy. But once we got to our table and ordered our food. I have to say it was awful I don't mind paying for and experience and great food. But all 5 steaks were not cooked correctly the coconut shrimp were bone dry the dipping sauce tasted off and the side was undercooked and pittaful to say the least. We spent 260$ for officially the worst most experience lunch we have ever had. I will never go to that location again. I guess I need to find a different new favorite place for myself and family when we go to San Antonio. read more