Thank you Jeff and team!…read more My house had been having problems with unknown leaks whenever there was a storm or really heavy rain since the day we moved in and we could never figure out the problem! We hired a bunch of contractors and handymen and they could never figure out the issue either! One of our Handymen told us it'd be good to get the roof checked out so we did and Jeff came and gave me a fair estimate. He was very professional and respectful not to mention always arrives in a timely manner! After the job was done, we found that there was still a leak! I figured it must've been something else, but just to be sure I had Jeff come and take a look at it. In just under an hour, he locates and finds a small crack in the between the walls and started dumping water into that crack. Lo and behold, that crack was the cause of my 5 year long problem!! They don't call themselves the Leakmasters for nothing! Big thanks to Jeff, his team, and the front desk lady for providing such great customer service! Very happy with the service you guys provided! If anyone has a roof problem or leaking problem, I'll be sending them your way! -David

Forget this company! Requested on YELP a free Estimate…read more TWICE!! Then called ( no answer) Left message... ONE WEEK no one has called me!!! BAD BUSINESS!!

Aloha to Rocky and the crew who did an excellent job on my extension roof !…read moreWill be using them on my main house soon ! Thank you

Brandi was heaven sent. She was so helpful and patient. We had an issue with our solar panels and…read morewe were able to get if figured out with her help. The price was right in our range and we would recommend Leeward Roofing & General Contracting to anyone looking for some work to be done on their house, on the Wai'anae Coast and beyond.

Had Pamalu roofiing replace my roof a few years ago. With…read moreall the heavy rains we have been having my patio roof started to have a little leak. Called Jes and he came out super quick to take a look. He found that ants had ate their way under the roof sheeting and water was getting in from there. Jes killed all the ants and repaired the damage from the ants free of charge, even though they were not responsible for the ants. I would recommend Pamalu to everyone.

After we enclosed our outdoor patio to add more living space, we discovered that our skylight was…read moreleaking. My husband called uncle Jes to come by and he sent his brother instead (whose availability depends on his location - he mentioned working on a neighbor island too). His brother came to "fix" our skylight and patched some areas on our roof, which we appreciated at the time. Unfortunately, the issue persisted. We had a drizzle during hard rains; clearly it wasn't fixed. After many ignored calls and no follow-up, we hired another roofing company to address the skylight, along with repairs for wood rot on our rafters & eaves. What we learned from the new roofers was that our roof installation wasn't done properly and definitely not up to standard. Pamalu should have removed the old, multiple damaged layers of rolled roofing (a full tear-off) instead of just overlaying the new one on top. We were advised that, due to this installation lacking a full tear-off, the roof is likely to need a full replacement in the next five years or so. In contrast, during our consultation, uncle Jes stated it should last 20 years and comes with warranty. That's a disappointingly huge gap in expectations. Ignorance was truly bliss and I'm honestly embarrassed about my old review now that we know more.

Long over due reveiw.. my reroof job started way back in January with the heavy winds and heavy…read morerain. (Kapolei has very few thunder storms) that's when I found out my roof of 29 years was starting to need repair or replacement with a leak. I contacted my insurance, which I was told by several roofers that I should have contacted roofers first. I got quotes from 5 different companies. I chose M & R Roofing because Aaron has a CAN DO attitude and drive. Aaron provided me with not the cheapest but not the most expensive estimate. It was a very complicated job, 2 story, removal/replace 36 leased solar panels (I had to use an authorized company, Revolusun. Geoff Lee) Fyi.. M & R Roofing works with a solar company that would have been half the cost. COMMUNICATION On point from day one, Aaron answered all my calls 90% of the time, and he returned my calls. He addressed all my concerns, and I did not feel that I was being played cause I am a woman. Aaron also communicated with Revolusun to coordinate the project. Aaron also submitted my change of shingle and gutter design install to association. Approved the first time. We ran into some roof issues but the crew communicated to Aaron and he called me, problems solved, no nickel and dime. CREW Crew showed up, bunch hard working Filipino crew. Singing oldies but goodies. Clean up daily (I did find a couple of nails, but that's a given) Aaron also had the respect of the crew cause he took care of them. Gutters was installed after the solar panels. Aaron returned for the final payment and to provide me with paperwork for warranty. I definitely recommend M & R Roofing. tell Aaron ANN sent you!!

DO NOT USE M&R Roofing!! They are the worst - expensive, unreliable product and super shady. Aaron…read moreSharpe seemed ok in the beginning but quickly turned. After the $76,000 roof was installed in December 2025 I noticed that the gutters were leaking. I immediately called and texted Aaron to please come take a look. That text was sent on January 4. For the next three months I got nothing but excuses and a disgusting photo of his infected foot - apparently the reason he couldn't come look at my roof. Finally, on March 27 some guys were sent to repair the leaks. Cut to August 16 when the gutters blew off. Again, I immediately texted and called Aaron who told me that "unfortunately, this was not covered under my seven year warranty because it was an act of God." First, I reviewed the contract which did not state the exclusion. Second, I asked Aaron how he could possibly know that it was neither a manufacturing or installation issue when he hasn't even seen it. He told me the owner of the company would call me. That was a month ago. No one has ever followed up. Both my husband and I have called and texted countless times - at least 10. This company is unreliable and shady. Do NOT use them. They will take your money and walk away without standing behind their product. We paid almost $80,000 to be ignored. If you live in Hawaii you need a reliable roofer. M&R Roofing is the WRONG choice.

There was good communications at all times which I felt as very important. I contacted other…read morecontractors but usually got no response to my emails or phone calls. The workers showed up on time, were friendly and courteous. Finished their job expeditiously and with no fuss. Cleaned up well after themselves, getting rid of nails and screws and debris from the old rain gutters. New rain gutters look great. They billed me in the method I requested. They followed up to make sure all went well. I liked them well enough to recommend them to my neighbor.

My parents had a leak at their residence. I provided them with the numbers of several roofing…read morecompanies I found on Yelp, including AL Roofing. My parents called, and sent pics. The rep they spoke with indicated that they were busy but they would call back the next day. No one called back and my parents moved on. 12/25/2019: maybe if you spend less time writing responses to negative yelp reviews in which you imply that the reviewer is lying, you would have time to actually return calls. Just a thought.

I first spoke Kevin while the Kona Low storm was hitting my home and my ceiling started leaking…read moreduring the middle of the night. It was the next morning and raining sideways with the wind gusting throwing things around. I asked if he could come lay down an emergency tarp and he simply stated he would be at my house in 45 min. 15 min later Kevin rang my doorbell and immediately jumped onto the roof to start bolting down the mitigation in the middle of the chaos. He even came back for free to help make adjustments the following day to better address the affected areas. After the storm I had them replace my entire downstairs and upstairs roof and they did an excellent job. Any concerns we brought up were addressed thoughtfully and immediately. My experience with all around roofing was phenomenal. Owners Kevin and Sari are extremely dependable and will take the time an effort to make sure the job is done right and to the highest quality and take care of you with any future issues that may arise.

Efficient and quality work, reasonable price, would recommend Kevin for tile roofing workread more

New Era is the best!…read more This is the second roof Billy and his crew have worked on for our family, and if you know me, you know how much I value efficiency and dependability. Billy looked over the roof, gave me a proposal that same day, and started work the following week. Our new roof was power washed, repaired, and properly sealed in about 3 days! Billy took photos for us to give to our insurance agent and communicated every step of the way. The yard was completely cleaned of any debris and it's such a joy not to have to worry about the job being done properly! Hire them--you won't regret it!

Our house had a 36 year old asphalt shingle roof and our homeowners insurance coverage was at risk…read more Billy was very responsive and gave us a competitive price. He was able to accommodate us in his schedule a couple weeks out when another client fell through and completed our roof in two days! I would recommend New Era Roofing if you're looking for a quick turn around at a fair price.

Kalani and his team are so proficient, respectful and fast! The left the site cleaner than it…read morestarted with. I appreciate the great job they did and recommend their services if you need to repair or replace your roof.

This is a great, locally-owned company. After a recent rainstorm, our roof started to leak so we…read moredid a lot of research and called a lot of different companies but decided to go with Paul's Roofing. The entire process from start to finish was seamless and easy. When they came to give us a quote, Kelson came and was so professional and knowledgeable that we decided to go with them. They explained what was wrong with our roof, the issues from the recent rain and hail storm (who knew that we even had hail storms here in Kuli'ou'ou). The explained the process, their recommendations, and everything we needed to know to get the roof repaired. They also scheduled a time to come and tarp the areas of our roof that had the leaks so that in the meantime, if it rained, we wouldn't have a roof that was leaking into our home. I didn't even know you could tarp a roof before this experience lol. They did a great job because it stormed quite hard the day after they put the tarp patching and not a single drop of water got through. When the time to actually install the roof came, they dropped all the supplies off the day before and then the next day, a crew of guys came to our home and got moving. They laid tarps down on the ground around the house to catch debris and they put a dumpster in our driveweay to throw all the old roofing into. They managed to do our entire roof in a day even though they had projected it could take 2 days previously, the weather cooperated and this team of absolute professionals did an amazing and seamless job. They were moving like a well-oiled machine, disassembling the old roof and then checking and repairing the damaged board underneath the shingles. I learned how shoddy the original build work was when this house was built 20 years ago. But not to worry because Paul's Roofing repaired the damage and put a beautiful new roof up for us. They worked all day long... in the hot sun... smiles on their faces.... I was in awe. When they were done with the work, they hauled away all the rubbish, cleaned the perimeter of our yard of any debris and nails, ran a magnet thing around the yard to pick up any metal that might have been missed and they went home. It was the best experience with a roof contractor that I've ever had. They made it easy and hassle-free. They kept my husband and I informed and helped us to feel comfortable with the entire process. I HIGHLY recommend this company. You get SO much value for the money and they do an excellent job. A+++++++++++++++++++