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    HI Point Roofing

    4.8 (27 reviews)
    Open • 8:00 am - 4:30 pm
    Updated 3 months ago

    Get pricing & availability

    Response time

    6 hours

    Response rate

    100%

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    Services - HI Point Roofing

    Roof inspection

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    Reviews With Photos

    Nails!  Left on our roof after installation.
    Leilani R.

    I would highly consider using another company if you're in the market for a new roof! It was extremely easy to schedule a free consultation and receive a quote from this business. Nick is incredibly kind and knowledgeable and when we met him he made us feel confident in our decision to hire HI Point Roofing! It ends there! When you pay $20k+ for a job like a new roof replacement you'd expect to have . . . ONE: a company that has good communication skills and professionalism. TWO: a company that provides skilled and competent service that allows for the customer to receive quality assurance! Crew came out to remove our old roof on our two story home and our detached garage. They arrived around 8am and the work was completed around 3pm. The crew returned the next day to begin the installation of our new roof - again arrived around 8am. The work wasn't completed that day, which was a Friday so the weekend came and they returned Monday. Monday the crew arrived again around 8am and began to complete the installation of our roof. I received a phone call from our roofing coordinator letting me know that the crew was wrapping up. Funny! Because I was at home and the crew was still working on our home and hadn't even begun installing the new roof on our garage!!! That phone call was received around 2pm. I guess the crew needed or wanted to complete our job so they begun installing the new roof on our garage late afternoon and didn't finish it until around 6pm. When the crew finished and left after completing our garage I took our dogs out into our back yard and that's when I noticed some issues. There were some areas of the garage that looked like the shingles were lifting -- which equates into lack of proper installation!?! I had also noticed a lot of debris left on our roof, random nails around my yard and garage! I reached out to our roofing coordinator and sent photos of the areas of concern - they replied with, "I would like to send *** back to your home tomorrow to touch up your garage roof. He should be there anytime between 8am - 12noon". Touch up!? I replied asking for clarification and definition of 'touch up'. I received a reply with, "There's a few shingle areas on the garage roof that will be a touched up. It will take a hour or two". Didn't answer my question at all. Remember $20k+ spent and they want to send a one man crew out to 'touch up' and they want to give me a 4 HOUR ARRIVAL WINDOW!! I was livid! They ended up sending out a project manager, Paul, he concluded that a crew would need to come out to correct the issues on our garage roof and that it was more than a 'touch up'! We scheduled a day to have the garage corrected. I was told by my roofing coordinator that the crew would arrive between 8am - 9am ... the day arrived and the crew arrived at 7:20am! Please do not give me an arrival time and arrive before or after the time given! That's just plain unprofessional!! The crew that came ended up removing one whole side of our garage roof and had to install all new shingles. HI Point Roofing did correct the issue. But, it was with difficulty and inconvenience to get it done. I'd expect a company to do the work correctly the first time and to make sure their staff pick up after themselves!!! SO pilau!!

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    2 months ago

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    10 months ago

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    11 months ago

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    2 years ago

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    Ask the Community - HI Point Roofing

    Review Highlights - HI Point Roofing

    “We had several companies that we got quotes from but none were willing to help us in our situation until we met Nick.”

    Mentioned in 16 reviews

    Read more highlights

    J&E ROOFING - Shingles

    J&E ROOFING

    (39 reviews)

    On Saturday, August 15 we got hammered by LALA with a lot of rain and wind. On Sunday I awoke and…read moresaw shingles in my backyard and fallen trees around the neighborhood. I reached out through Yelp for roofers and their AI started asking me what I need. From there, it sent out requests to four different contractors. Within an hour J&E roofing contacted me and Keha came the next day to see the damage and provide a quote. He arrived at noon,climbed up on the roof to survey the damage and took pictures. After discussing the damage and recommendations we wanted it fixed asap as it rains a lot where we live plus LALA was still a threat. To my surprise Keha said he'll have his crew here in about 2 hours! Yay! Three men came and I believe the lead was Imai. All were very courteous and professional in their approach and skill set. With all the damage that we saw and heard of I'm sure all the roofing companies were busy and our project maybe delayed so we were super happy they were able to help us the same day! Yay! Thanks J&E!

    We reached out the J & E roofing this summer to have our roof redone. They responded to my initial…read morecall quickly and set up a visit for the quote with in days. Upon starting work they noticed we had a lot of rot on one side of our house. They took the time to explain everything and ended up replacing all of my fascia. They also replaced other areas that showed any wood damage. They worked quickly and professionally. We very much enjoy the workers and experience. Thanks to them we got everything fixed before the hurricane season ramped up.

    Kapili Roofing & Painting - Great American Shake - Aluminum Shake

    Kapili Roofing & Painting

    (120 reviews)

    UPDATE: Braeden from Kapili IMMEDIATELY reached out and got everyone on track via email. Our…read moresituation is unique and they did not have all of our contact info on file, hence the lapse in communication. He reassured us that we were going to be taken care of and really took the time to explain to us what was going on, along with what the process would look like. We really appreciated him reaching out so quickly and trying to right the situation. Looking forward to having them come out! We purchased a house and inherited an unfulfilled contract between ourselves and Kapili. There has been very little communication from them about when they are actually going to show up. They have been "rescheduling" and giving us the run for over a month now. We try to call and get answers and they either do not respond or are very delayed in their responses.

    I went with Kapili Roofing because my neighbor used them a couple of years ago, and I could see…read morethat they did quality work. They did not disappoint me on my roofing job. It was completed in about 3 days, though there was follow up inspection and a correction of some work done, so it took about a week. They cleaned up every day when they were done. The initial inspection was complimentary, and they took drone footage at that time as well as footage at each step of the way. It was interesting to see my house from above! I think maybe my only disappointment was that initially, I had opted to get the highest grade shingle but resorted to the medium grade. The initial inspection was done in March and the job took place in August, so I would have thought that 5 months was enough time to order the materials and get it shipped, but was instead told it would take until the end of September to come in, so I just went with the medium grade. I would highly recommend Kapili to anyone who needs a new roof!

    HI Point Roofing - roofing - Updated September 2026

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