If you are unsure of a roofing company, Gold Pacific Roofing is the one! They use good quality…read morematerials and worked diligently to reroof my home. I had an awful experience with another roofing company that just opened up my roof and left. Daniel was able to fit me in very quickly because he knew my roof was exposed. He worked with me, had good, honest communication every step of the way. It has been a pleasure working with Daniel, JR and his crew. I also asked to be added to their insurance and Corey emailed and snail mailed me a copy right away. The service was excellent and I am so happy I used them. My cousin highly recommended them after they did his house. His project was finished months before mine as I had went with a different company. When things didn't work out he told me to call Daniel. If you are in need of a roofer, do not hesitate to call Gold Pacific Roofing! Daniel worked with me on the price so there would be no hidden costs. And afterall there weren't any! They really saved me a lot of worry and money. So happy with my new roof!

Gold Pacific Roofing saved me. We had part of our roof fly off in the 62 mph wind gusts of Lala. We…read morereally need help, and fast. Most roofers would not move us to the front of the line, as they are booked up many months in advance. Daniel understood our situation with part of our roof missing and put us next in line at a fair price. They had to rebuild all my eaves to make them secure again, which they did. The crew working, led by JR, is fast and hardworking. JR is easy to talk to and get updates on what they are doing, and he listens to any concerns you have. He really cares about his work and making sure the work is done right. One night, they stayed right up until dark to make sure the work for the day was done, and we were secure overnight. I am happy with their work, and even happier they were able to do it so fast to get my house and family safe again.

Needed help to find a solution to my leaking roof, Chris and his team were the most flexible to…read moremeet my limited availability and provided me with a quick fix until I can make a long term decision. Very responsive, the person who came on site was knowledgeable and courteous. Extremely satisfied with the support. Thanks!

Chris and his team were very quick to reply, follow up and respond to any questions I had. If…read moreyou're looking for a new roof or repairs, recommend considering Pacific Roofing.

Thank you Jeff and team!…read more My house had been having problems with unknown leaks whenever there was a storm or really heavy rain since the day we moved in and we could never figure out the problem! We hired a bunch of contractors and handymen and they could never figure out the issue either! One of our Handymen told us it'd be good to get the roof checked out so we did and Jeff came and gave me a fair estimate. He was very professional and respectful not to mention always arrives in a timely manner! After the job was done, we found that there was still a leak! I figured it must've been something else, but just to be sure I had Jeff come and take a look at it. In just under an hour, he locates and finds a small crack in the between the walls and started dumping water into that crack. Lo and behold, that crack was the cause of my 5 year long problem!! They don't call themselves the Leakmasters for nothing! Big thanks to Jeff, his team, and the front desk lady for providing such great customer service! Very happy with the service you guys provided! If anyone has a roof problem or leaking problem, I'll be sending them your way! -David

Forget this company! Requested on YELP a free Estimate…read more TWICE!! Then called ( no answer) Left message... ONE WEEK no one has called me!!! BAD BUSINESS!!

There was good communications at all times which I felt as very important. I contacted other…read morecontractors but usually got no response to my emails or phone calls. The workers showed up on time, were friendly and courteous. Finished their job expeditiously and with no fuss. Cleaned up well after themselves, getting rid of nails and screws and debris from the old rain gutters. New rain gutters look great. They billed me in the method I requested. They followed up to make sure all went well. I liked them well enough to recommend them to my neighbor.

My parents had a leak at their residence. I provided them with the numbers of several roofing…read morecompanies I found on Yelp, including AL Roofing. My parents called, and sent pics. The rep they spoke with indicated that they were busy but they would call back the next day. No one called back and my parents moved on. 12/25/2019: maybe if you spend less time writing responses to negative yelp reviews in which you imply that the reviewer is lying, you would have time to actually return calls. Just a thought.

Had Pamalu roofiing replace my roof a few years ago. With…read moreall the heavy rains we have been having my patio roof started to have a little leak. Called Jes and he came out super quick to take a look. He found that ants had ate their way under the roof sheeting and water was getting in from there. Jes killed all the ants and repaired the damage from the ants free of charge, even though they were not responsible for the ants. I would recommend Pamalu to everyone.

After we enclosed our outdoor patio to add more living space, we discovered that our skylight was…read moreleaking. My husband called uncle Jes to come by and he sent his brother instead (whose availability depends on his location - he mentioned working on a neighbor island too). His brother came to "fix" our skylight and patched some areas on our roof, which we appreciated at the time. Unfortunately, the issue persisted. We had a drizzle during hard rains; clearly it wasn't fixed. After many ignored calls and no follow-up, we hired another roofing company to address the skylight, along with repairs for wood rot on our rafters & eaves. What we learned from the new roofers was that our roof installation wasn't done properly and definitely not up to standard. Pamalu should have removed the old, multiple damaged layers of rolled roofing (a full tear-off) instead of just overlaying the new one on top. We were advised that, due to this installation lacking a full tear-off, the roof is likely to need a full replacement in the next five years or so. In contrast, during our consultation, uncle Jes stated it should last 20 years and comes with warranty. That's a disappointingly huge gap in expectations. Ignorance was truly bliss and I'm honestly embarrassed about my old review now that we know more.

DO NOT USE M&R Roofing!! They are the worst - expensive, unreliable product and super shady. Aaron…read moreSharpe seemed ok in the beginning but quickly turned. After the $76,000 roof was installed in December 2025 I noticed that the gutters were leaking. I immediately called and texted Aaron to please come take a look. That text was sent on January 4. For the next three months I got nothing but excuses and a disgusting photo of his infected foot - apparently the reason he couldn't come look at my roof. Finally, on March 27 some guys were sent to repair the leaks. Cut to August 16 when the gutters blew off. Again, I immediately texted and called Aaron who told me that "unfortunately, this was not covered under my seven year warranty because it was an act of God." First, I reviewed the contract which did not state the exclusion. Second, I asked Aaron how he could possibly know that it was neither a manufacturing or installation issue when he hasn't even seen it. He told me the owner of the company would call me. That was a month ago. No one has ever followed up. Both my husband and I have called and texted countless times - at least 10. This company is unreliable and shady. Do NOT use them. They will take your money and walk away without standing behind their product. We paid almost $80,000 to be ignored. If you live in Hawaii you need a reliable roofer. M&R Roofing is the WRONG choice.

Did our roof years ago. Ceiling showing signs of leak. Which is still under warranty. Have been…read moretrying to contact the company, our calls and text messages have not been responded to. Tried different phone numbers in case being screened, still no response. Not worth the price for the horrible service and quality of product.

New Era is the best!…read more This is the second roof Billy and his crew have worked on for our family, and if you know me, you know how much I value efficiency and dependability. Billy looked over the roof, gave me a proposal that same day, and started work the following week. Our new roof was power washed, repaired, and properly sealed in about 3 days! Billy took photos for us to give to our insurance agent and communicated every step of the way. The yard was completely cleaned of any debris and it's such a joy not to have to worry about the job being done properly! Hire them--you won't regret it!

Our house had a 36 year old asphalt shingle roof and our homeowners insurance coverage was at risk…read more Billy was very responsive and gave us a competitive price. He was able to accommodate us in his schedule a couple weeks out when another client fell through and completed our roof in two days! I would recommend New Era Roofing if you're looking for a quick turn around at a fair price.

We had a large problem with carpenter bees, digging their way into our roof…read more We previously called My Roofing, for another issue, and were so impressed, that we called and scheduled another appointment. Mike explained to us very thoroughly, and was very patient with my elderly parent. He followed up with us also, to make sure everything was in order. He is always the first person we think of when we have a roofing issue. Mike has our confidence and business for life!

If you are looking for good ol' fashioned sincere and honest service, this is the company for you…read more Mike and his team get the job done and really care about the clients the community they serve.