The associates at the store are very chatty. The problem is that the coworkers talk with each other…read moreand not the customers. One of the ladies did not welcome me until I was ready to purchase. I like their items though, but the customer service is almost nonexistent.

Wow! I had zero ideas we actually had a Wilson store at Valley fair. I really love their fall…read moredisplay of clothing and athletic wear it's super cute that pleated tennis skirts are fashionable and still in season I totally love that they had several colors ranging from navy, beige, neutral khakis, to even fire truck engine red and even some cute green ones. Anyway I learned that if you purchase a racket at Wilson they will string it for you for free. But also if you have an old Wilson racket you can also have it strong here I believe. One of the highlights of my trip to Wilson at Valley Fair was being able to use and try out the little Court in the back to see how a racket or a pickleball paddle feels in your hand. Of course you sign a waiver because safety is always key. But I had so much fun trying out their various pickleball paddles. I think the value of what you get is good because you acting actually try out different rackets before purchasing . The service is great as well.

Only heard about Sports Basement for the first time a few months ago when a friend took me here for…read morea tandem bike rental! We booked the bike about a week in advance for a full day for $65, and it was ready for pickup when we arrived. The staff did a safety inspection and let us know that helmets are included with the rental and that we could return the bike to any Sports Basement location. My friend also asked if they could leave their backpack there, and the staff kept it behind the desk, which was really nice. The bike was in good condition! We rode it for 4-5 hours with no issues. A few things I wanted to point out - the seat was pretty narrow and hard, which made it uncomfortable to sit on. It had been a while since I last biked, so I'm not sure if I just need to wear padded shorts or if the seat wasn't the right fit for me. Another thing is that I couldn't sit in the front because the seat was too tall for me to comfortably reach the pedals, and there didn't seem to be an easy way to adjust the height. Lastly, it would've been nice to have a phone mount on the handlebar for navigation. We turned in the bike at the end of the day. Overall, the process was very smooth, the staff were friendly, and the rental was affordable. I would do it again, but I'd wear padded shorts next time :)

Updated review, but same great experience at Sports Basement!…read more I went with my son to purchase a new bicycle and had a great experience. We went not completely sure which bike we wanted or the best fit. The staff working was very informative and spent a lot of time explaining options and tradeoffs. I appreciate they didn't just push us to the most expensive options. Rather, they took the time to understand his preferences and use for the bike and then made a few recommendations. They were very patient the entire time, letting him test ride multiple bikes until he found the perfect one. We had such a great experience that we went back to purchase a second bike later that evening!

The owner was very knowledgeable got us in and out in less than 30 minutes with the new custom…read morebowling ball and has even made drilling enhancements a couple different times to make sure the ball fits would truly recommend anyone. Thank you

Tim's the owner and wonderful. He does great work and drills balls on-demand, as well as other…read moreadjustments and services. He knows more about what sort of ball you need for your style than you do. Even if you don't buy a ball from the shop, he'll still drill and do engraving on your equipment. Not only is he genuinely interesting and nice, but his bowling experience is extensive. He's excellent at what he does and has bowled 35 perfect games. One thing unique about this shop is that it's located outside the bowling alley entrance. It's not visible from the street but is a gem. The only other person who knew as much or helped me as much was Skip Pavone, who won many PBA tournament and retired, closing his shop in Cupertino in the last year. Tim's who you want to work on your equipment or give you advice. He's just as much as a PBA fan as many of us and has an autographed photo from Wes Mallot on display. Another neat thing is that Tim's customers who visited whilst I was there were also friendly and interesting; lots of good conversation. You'll notice a destroyed bowling ball on-display on the floor, which is a reminder to not leave your bowling equipment in your car. It'd be pretty hard to not have fun visiting Tim's shop. My only regret is not finding him sooner. Another neat observation was Tim appears to have been a journeyman PG&E engineer for many years...surely with many interesting stories. So, he's been helping the public most of his life, which is truly wonderful.

Best place to play cricket Indoors, hands down. Great…read morevariety of equipment and quality of the bats is top notch. Coach's paradise. Safe lanes, however need to enforce more discipline for kit management around/outside lanes in the back. The lane rates are seasonal, hoping for more affordable packages in future.

THE place for the cricket lovers!!! Automated bowling…read moremachines& variety of top notch equipment for sale.

Well maintained badminton courts with reasonable pricing options. If you can come in before 2pm to…read moreplay, it's about $25 per hour to reserve a court for upto 4 people, which is the cheapest rate I found in the Bay Area. Easy to reserve courts online or use the drop in option at $12 per player (non reserved court). Facilities were clean with water fountains and restrooms. Parking was easily available. Will come back again!

Front desk employees are always smiling & very helpful…read more Coaches are very acknowledgeable, friendly & patients. Relatively fast & fair prices for stringing. They have great selection for Yonex shoes, but not so much with Victor brand. The club has good lighting, relatively good floor & bathrooms are always clean.

This review is specially for Matt. For the short time he's been there, he knows the product line…read moreinside and out. Every model, every little detail, he was very passionate about the brand and the product. He was able to help find exactly what I was looking for while multitasking attending to more than 1 customer. 10/10 would come back and ask for him!

Excellent customer service and great selection!!! I also think depending on the items you can get…read morereally great values here.

Best ever !! Much better than going online !!…read moreSimon gave me some great advice and service was perfect. Highly recommended :)

UPDATE: These folks made up for the damages that were encountered. The provided a credit that…read moreallowed me to get the items that were damaged repaired. With that said, the rest of the finish (espresso) on the table top is fantastic. The support from Simon was incredible. He was very responsive and provided a fair deal to get things squared away. I am very happy with the final results and will gladly do business with them in the future. Purchased a "table top" to go over my pool table. The packaging was fine on the outside but when I opened it on the 4 table pieces the center rails were broken on 2. I contacted them and the offered a $100 refund. With that said I purchased some L brackets and fixed the legs. When I went to put the top on the table one of the 4 pieces had a deep scratch on the edge. I just emailed them moments ago to see what can be done. Depending on the answer I may change this review.

I visited Off the Sheet earlier this week and was greeted by Devin. I only picked up bowling a…read morecouple of months ago and had several questions. Devin was extremely helpful, patient and easy to talk to. I originally came in with the intention of buying a spare ball but after speaking with him, I ended up going with his recommendations to move up to a heavier ball and instead work on manipulating my hand position to shoot my spares. I am happy that I went with his suggestion as I now have a much funner ball to throw (and am still picking up my spares!). He helped evaluate my current ball's measurements and made some slight but very noticeable adjustments. I absolutely love the ball Devin fitted and drilled for me. I would definitely recommend giving this pro shop a visit if you're ever in the area. Shout outs to Devin!

Where to start. I came to the shop wanting to get an interchangeable thumb for my current bowling…read moreballs & Matt was so nice in hearing out my reasons. I was having problems with my consistency on release, concerns about my wrist & overall how to address it. Matt took the time to measure my span & my fitting, explained to me the difference in the new fitting vs. the old as to why I was having my problems and how the new fit will fix it. True to his words, he is VERY good with the Thumbs & he helped me build confidence in my release. Matt also helped me with my arsenal and suggested The Road and gave me a different layout to help fill my bag. This ball is amazing & the layout gives me a different look. I LOVE it! I can't thank you enough Matt. If you are in need of a ball or questions about your fitting, 100% come see Matt!