Best ever !! Much better than going online !! Simon gave me some great advice and service was perfect. Highly recommended :) read more

UPDATE: These folks made up for the damages that were encountered. The provided a credit that allowed me to get the items that were damaged repaired. With that said, the rest of the finish (espresso) on the table top is fantastic. The support from Simon was incredible. He was very responsive and provided a fair deal to get things squared away. I am very happy with the final results and will gladly do business with them in the future. Purchased a "table top" to go over my pool table. The packaging was fine on the outside but when I opened it on the 4 table pieces the center rails were broken on 2. I contacted them and the offered a $100 refund. With that said I purchased some L brackets and fixed the legs. When I went to put the top on the table one of the 4 pieces had a deep scratch on the edge. I just emailed them moments ago to see what can be done. Depending on the answer I may change this review. read more

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Went to check out some ping pong tables and met the sales person who was very knowledgeable and really knew the products he was selling really well. I didn't know they also sell arcade video game console for a great price. I highly recommend this place if your going to be purchasing a ping pong table or even a foosball tables. They are price competitive and ship and assemble the ping pong tables in the Bay Area. It's a really neat store with some cool Billiard tables as well. read more

Just purchased ping pong table for my folks from Simon that cost over $750, had it delivered. Very timely and nice but without any paddles or balls. My parents, who are 3 miles from the shop were informed that they need to order them. and they will ship them. Not very good customer service in my opinion. read more

My husband and I purchased the Joola Rally TL 300 from Billiard Wholesale for our home and the experience was great! Their prices are reasonable (very competitive versus major online retaielrs) and they assemble/delivered the pool table for us without any issues! We're now able to play table-tennis anytime we want and the table itself is beautiful! The navy blue table-top with white legs make it look extremely modern. Overall, would definitely recommend! read more

This company might be great in person. However, ordering online in my experience has been frustrating. I placed an order for ping pong paddles. Easily added them to my cart and checked out with no warning that they are out of stock only to receive an email that my order has been refunded a couple of days later. So I figured good prices... I'll try again. Nope! same thing. What gives? Set up your online store so it shows when something is out of stock. I won't try again. Good luck. read more

We bought a nice indoor/outdoor ping pong table from Billiard Wholesale. We have bought a ping pong and pool table historically for a different home in a different geography, so are somewhat sophisticated buyers. Simon Ng, the owner, is knowledgeable, helpful in advising on your selection and stocks a good inventory of nice stuff. Pricing is fair. The service was great overall, including delivery and installation -- *do not understimate this* when buying; it is painful if you don't. Highly recommended -- they run a good business with excellent service. read more

Simon and his crew are a fantastic group to work with. Responsive, understanding of customers needs, on time, and fast service! And very fair pricing on top of it! One of the best experiences ever! Five stars all the way! read more

Ordered ping pong table. It was delivered the next day by two fellas that then assembled it and moved into backyard. Awesome service. Love our new toy read more

We purchased a Joola table for our office and it is now on like ping pong. The delivery was on time and very easy, not to mention free. The table is excellent--good smooth and even surface, and makes a great pong sound (and my desk is next to it, so I know!) It's been a really great outlet to let off some steam, the whole office has gotten into it. Thanks Billiard Wholesale and Joola! read more

Amazing quality. The whole sale was super fast. I was looking for a 7' table and called this company as it showed up on my search. Spoke to Simon and he explained that he had one 7 footer ready to ship and explained all the details of the Anna Marie table. And they were able to deliver the same day! The crew came and set it up in a couple of hours. Total professional set up! Really enjoyed working with these folks. Highly recommend this company to any one looking to get a good table and a killer price! read more

Great service, very knowledgeable, excellent pricing, and good location. Very happy I found this place. Will definitely come back.

I purchased a pool table from Billiard Wholesale over a year ago and our family loves the table. The shopping experience was great, the sales person was very knowledgeable about every pool table in their beautiful showroom. My husband is a very serious league player and he loves the pool table. Last week we had to move and we ask Billiard Wholesale to move the pool table for us. I didn't know the moving company we hired didn't move pool tables. Billiard Wholesale was able to squeeze us in on last minute notice and do the move for us! Thank you. read more

Billiard Wholesale was very helpful and we are extremely happy with our Joola Tour 2500. We love it! The assembly was near to none, extremely easy!! Simon was very helpful at the store and even picked up when the store was closed to answer questions and help customers during the chaotic holiday season. We would definitely go back! Thanks for the great customer service:) We love our Joola Tour 2500!! And we were especially happy to get this specific model because it was one of the shortest and we had a height limit for storing it. And it worked perfect. Very happy all around! read more

Purchased a Reno Pool Table rustic style from Billiard Wholesale. Lots of different prices out there for this model but BW had a good price. It took a couple of weeks for the table to arrive but it was delivered and the installation was scheduled. We were the last of four installations that day and the team ran late but they kept us in the loop and let us know when they would arrive. The guys were friendly, neat and efficient. They wasted no time getting started and consulted with me on the exact placement of the table in our living room. Gave us four choices on the felt for the table. The table looks great and the balls roll perfectly. read more

Simon is the absolute best. My husband and I wanted a pool table that we could also use as a dining room table (for the four times a year we formally entertain). We went to Billiard Wholesale in San Jose after reading positive reviews and were not disappointed. We ended up with a gorgeous Fusion table, that we originally had found online but thought would be beyond our budget. Simon gave us a great discount on the table. Then, after we placed the order, I changed my mind on the style of the Fusion table that I wanted. Even though our original table had already left the warehouse, Simon graciously arranged for the exchange. We use our table all the time and it looks beautiful (who would have thought?). Simon is prompt, communicative, and customer-oriented. You will love working with him. read more

Called and spoke to Colin a week ago to have a pool table moved. He scheduled me for Monday (today) and told me to email the address through website "contact us" app. I took Monday off from work to be here for the move and also select a new color felt. Realized on Thursday that I didn't know what time they were coming and wanted to be sure he got the address. Called on Friday and the owner said Colin had stepped out and would have him call me when he returned. No call. I call on Saturday and get voicemail and left a message. Called on Sunday (closed). Left msg and used the "contact us" app on the website to ask them to call me with the time. It's Monday at 12:30p and no return of any of messages left including three messages voicemail messages I left today. They won't even pick up the phone. The movers come on Wednesday. The pool table has to be out by then. Pool movers schedule about a week ahead in advance. I called four other pool table movers and no one can fit me in until next week. I wouldn't recommend using this company to move or even purchase a table from. Guess they move and deliver tables when they feel like it. Very unprofessional to not call back or answer the phone anymore. Don't let them ruin your move or waste your vacation days. read more

I phone-ordered an outdoor ping pong table at 2 PM and it showed up at my place at 5:30, same afternoon! Pricing is comparable. I am 100% satisfied with the purchase. Thank you! read more

We purchased an outdoor Kettler table an year ago. Billiard Wholesale was great: - we went there as a family and could try out the various tables in our price range for as long as we wanted to - it got delivered and put together the same week, we did not even have to be home for it - very knowledgeable sales people - price is the same as by most online stores, but here you can try it out and get it assembled read more

We purchased the Joola Tour 2500 for our office and are thoroughly enjoying ping pong battles of epic proportions. The table was delivered and assembled as advertised in a timely manner. We are very satisfied with our purchase and look forward to enjoying the table for a long time. read more

I called Billiard Wholesale at 11:30 this morning to see how quickly I could get a ping-pong table delivered to my office. Customer Service on the phone was great. And I got my ping-pong table delivered before 1:00pm (1.5 hours later). They probably can't always get it to you that quickly - the stars happened to align. I am the office hero today! Thank you, Billiard Wholesale! read more

We purchased an outdoor Joola table, and the whole experience was wonderful. Simon was knowledgeable, and provided us with ample information to make a decision. The free delivery was o time, smooth, and as efficient as it gets. The table itself was spectacular- it folded in beautifully, and was a good choice. read more

I purchased a ping pong table from Simon. He is very knowledgeable about his entire product line. The assembly and delivery guys were very nice, helpful, and professional. Also, the ping pong table that was first delivered had a small scratch on the surface, a first in their deliveries from the company. Simon sent a new table immediately with no hassle, ease, and understanding. There is no reason to buy off the internet since Simon beats all deals, plus delivery and assembly. This is a great local gem... read more

We just received our Fusion Dining/Pool Table and has a fantastic experience with Billiard Wholesale and with Simon Ng. Before we purchased we did a lot of research and then went in to talk to Simon. He is extremely knowledgeable and a straight shooter. When we finally decided to purchase, Simon worked with us to get us the best possible price (and lower than some other suppliers and what we were seeing on line). The only other question mark was going to be service. However, leading up to and on the day of delivery, Simon was again helpful and accurate. The crew he sent out was amazing. Efficient, clean, friendly and provided quality work. All around a 100% great experience! read more

Purchased a ping pong table for our family. Staff assessed our needs quickly, provided us with overview and explanations of products and ultimately made purchase very easy, free of pressure. Quick and efficient service and met our delivery needs in a timely manner. Highly recommend company for their service, price and responsiveness. read more

Awesomeness!! Called Simon, he gave me some pointers on what the differences were for table-tennis models I was looking at. Once I decided I made an order online, Simon confirmed it the same day. Delivery and assembly were smooth and on-time. Quality of the product exceeds my expectations -- these are great quality brands! Thank you for making purchase experience so effortless. read more

We love our Joola Tables! We bought 5 for summer camp and the campers love the new tables. I especially liked the FREE delivery and set-up. Set-up took 30 minutes for all 5 tables. Tables move with ease and even the kids can set them up. You can imagine the noise with 5 tables of Ping Pong...smiles and laughter abounds! Thanks again to Billiard Wholesale for an overall smooth purchase. read more

I just got my JOOLA TRIUMPH 18 delivered and installed by Simon's team. It was delivered on time. Simon provided valuable inputs on deciding on the table. This is a great table with easy storage and perfect for family entertainment. My family love...................... it!! Our (my wife and myself) goal is to make my kids (10 and 8 years) beat me in next months. Idea is that this will make us burn more calories and enjoy the game. The corner ball holders is a great feature to store the balls. I was debating between JOOLA TRIUMPH 18 and JOOLA Tour 1800 (same price). JOOLA Tour 1800 blue color is appealing but went for TRIUMPH 18 due to corner ball holders. read more