I came in tonight looking for some shoes to replace a pair of uncomfortable Jordans. I was really…read morehappy with the selection of shoes but also I was thrilled with the friendly staff. Lula (hope I got that right) gave me a high five for putting a jacket back on the hanger. I'd been having a not so great day and it was a really spontaneous joyful event. Come here for the people and the wonderful sporting goods. I left with a pair of Brooks Ghost 17s and decided to buy the jacket I had hung back up. Couldn't be happier with the surprise 20% off for being a member too.

These guys are AMAZING! Michael in the Ski and Snowboard section is the man!…read more I was really desperate to get my skis prepped and ready for the weekend, and was striking out all over town before finding Sports Basement and having my prayers answered. They got me in and taken care of and had the skis in really excellent condition, I was so thankful in the moment there and also in general because NOW I KNOW WHERE TO ALWAYS GO FOR ANYTHING AND EVERYTHING SPORTS RELATED :).

I first noticed this Columbia Sportswear Store a couple of years ago. I was pretty stoked as it was…read morein my area and being an avid outdoors person, I've often owned/used Columbia gear. But then I go to find out that it is not a store open to the public. *Unstoked*. But rather this is a Company Employee Store. Meaning a company or place of employment has to sign up with them (not really sure what that entails), then with a code/invite, the employees of said company can now enter the store and shop to one's content. I go to find out that my work gets involved in this annually, so I finally get a chance to scope it out. You have to bring the invite (a flyer for us with a code) and some proof of employment (a work badge for me). It is kind of a run-around but there is a benefit to all this. There are 3 glaring benefits from my perspective. 1. Being invite only and not open to the general public, the place is not crowded and cluttered. Very clean racks and displays. 2. Lots of legit inventory, so not a mish-mash of odd sizes and discontinued styles like factory stores. Felt like a kid in a candy store. Quite organized too, easy to find designated sections. 3. There are perceived deals/values here. Now I will point out that the brands sold here ie Columbia, Prana, Sorel etc are premium brand names and are usually not cheap. I actually find a full priced item to be borderline insane/expensive. Any Columbia gear I own are either gifts or things I got on some sort of sale/discount. Here at this store everything inside is 40% off (taken at the register). And even some items with certain highlighted tags, may be discounted even further to say 50-60%. A much better deal considering the quality. And after I went through their register to complete my sale, I was given another pass (good for 3 other guest too) to shop within the next 30 days. And there was a coupon attached where $20 can be taken off if spending reaches $100 (pretty darn easy to do). So another 20% off. They know how to market cuz ya know I want to come back for that. All things I restrained myself from getting on this last trip...will just wait til the next out. Bet!

No pictures to share but I absolutely loved my time in here. Like other reviewers have said, this…read morestore is amazing in that if they could model how stores should look when shopping this should be it. It's well thought out, organized, fully stocked and not so big that you can get overwhelmed. Ok maybe I'm lying. I did get overhwhelmed but only because there were so many things that I wanted to buy! I didn't see one item of clothing that was not on a hanger or fallen off a rack. There was barely anyone there on a Saturday and it almost felt like we had the whole store to ourselves. All of the merchandise is current season and the prices could not be beat. 40% off everything is a shopper's dream come true. Add in the sale sections which were an additional discount and you couldn't ask for more. Others have mentioned being able to do catalog shopping while here, but we didn't have a need to do that since everything we wanted they had in stock. Sale sections are clearly marked and employees are easy to be found throughout the store to help you. I came out with a haul of items from Colombia, Prana, and Mountain Hardware. If you want another invite into the store, you can either spend $500 OR take the survey on the receipt which will give you an additional 10% off for your next visit. The 10% off doesn't expire so come back anytime. Will definitely do that.

Not the biggest shoe selection but good help and store well kept…read more The shoe selection isnt as great as other stores but there is more clothing. If your in the market for fancy sweat pants your in luck. Really nice all leather TNs here in black or white. I've gone through a pair of those and enjoy a good throwback to yesteryear. Very pricey tho. Budget shoes also available at super low prices. Store help is great. They say hello and are polite but let you browse. Store clean and organized for a great experience.

This is a pretty big store located upstairs of Newpark mall. Been here many times and I must have…read moreforgotten to check-in as it shows only one. Haha... The place is clean and organized. They have a wide selection of shoes, hats and apparels. The only disappointment to me is they don't always carry a large amount of women apparel especially sports teams or what they tell me, they run out of women's apparel all the time. They did have tons of Warrior's apparel due to they are in the finals but of course, for men. Why is that? Don't women enjoy sports teams as well? ;-p Good thing I can fit youth L-XL so I can buy jerseys. Staff gave great customer service as always (especially Itilia) and she helped me the best she could even when inventory was out of stock for the shoe I was looking for. There was no sizes in their store or online. She believed it was because it was on sale and very popular. I did treat myself and get a Warrior's hat instead. Go Warrior's!! I really liked it and haven't seen this design in other stores. I do recommend this Champs Sports store if you do want to treat yourself! =)

Huge store! Lots of athletic wear! No fishing gear at this location though…read more Employees didn't really offer help but it's fine. Lots of Nike and Under Armor with a smattering of team jerseys.

A very clean and well-stocked store from sports apparel, sports equipment, and so much more! My…read moresister is really into badminton right now, so we had a reason to explore the venue. The only issue was that there weren't enough or not enough staff to be seen on the floor to help us out. We managed to find badminton rackets after wandering for about 5 minutes, and they had a great deal for $25 for 4 racquets and 2 birdies. Good experience!

We went to return the items bought from online.I am writing to express my deep concern and outrage…read moreregarding a profoundly disturbing experience I had at your Columbia store located at Great Mall in Milpitas, CA. What should have been a routine return of a few online-purchased items quickly escalated into a humiliating, disrespectful, and frankly alarming incident that has left a lasting negative impression of the Columbia brand. Upon arriving at the store to process the return, the cashier was immediately rude and dismissive. Rather than assisting us courteously, he treated me with suspicion and hostility, as though I were attempting something fraudulent. Without offering any explanation, he called over additional staff to inspect the return -- making me feel publicly scrutinized and accused, without cause. The situation worsened dramatically when the store manager, who identified himself as Donovan, got involved. His behavior was shockingly unprofessional and disrespectful. When we asked for clarification about why we were being treated so poorly, he claimed--incorrectly--that we were attempting to return more than 10 items, which was simply not true. He then demanded to inspect my phone to verify the credit card used for the online purchase. While I cooperated in good faith to resolve the situation, he proceeded to browse through private sections of my phone, including my account information and unrelated order history, without my permission. When I objected to this blatant invasion of privacy, his response was dismissive and increasingly hostile. When I rightfully asked for an apology for the incorrect accusation and invasive behavior, he escalated the situation further by threatening to call mall security to remove us from the store, effectively weaponizing his position rather than resolving the matter professionally. He also declared that he could refuse service at will, regardless of company policy or customer rights. He then flatly denied the return without legitimate grounds. This incident was not only humiliating and disrespectful -- it was a violation of basic customer rights and personal privacy. We have never been treated in such an aggressive and unethical manner by any retail staff in our lives. The conduct displayed by both the cashier and the manager was hostile, unprofessional, and deeply damaging to the Columbia brand. We have filed a formal complaint with Columbia's corporate office (Case #000552987), but I feel it is important to stress the severity of this matter. If this is how customers are treated for simply making a return, I can no longer in good conscience support or recommend Columbia products.

For Kris (Chris) - store manager and customers,…read more I had an issue when staff rejected to do separate receipt for purchase and return. First, I came to the store because I want to do return. At the same time, I found other item that I wanted to purchase. Then, I asked the staff to do return and purchase separately. It seemed like she asked the manager some questions regarding the return. Next, she did the return and purchase in one receipt. Done, I left the store. A week later, I changed my mind and wanted to return 1 item (on that same return and purchase receipt) and noticed only store manager can authorized the refund. He came to the counter and got explained from his staff about I was using store credit to purchase. He started giving me hard time. He did not deliever a professional customer service skill nicely nor problem solver to customer. He was yelling at me and asked "Do You Know What Are You Talking About" in front of lot of other customers. I tried to explain the confusion of returning and purchasing on same receipt using store credit. He ignored what I was trying to explain. He kept underlying item on the receipt and asking me lot of questions. He gave me the feeling that he looked down on me cause I am Asian while he is white. I felt that I got discriminated by him. To store manager, I come to purchase, and I am not begging for anything. Please, act as an adult and be professional to suite your title. To Columbia: great products, but bad managing staff crew.

I bought a Renegade hoodie while on vacation a few weeks ago. It was $30, and really thick with a…read morelarge hoodie - the kind that stays on your head without even tightening the drawstrings.. I love this sweatshirt. So, I went looking for this company on the internet and found their website. The prices are really good. I see sweatshirts all over and people want $50 or more for an ok sweatshirt. Well, the prices for these really nice sweatshirts are $25 or less. I also looked for some used ones on ebay and found a gray one. Same deal - thick with a large hoodie. I've been wearing it in 20 - 30 degree weather the past week with just my turtleneck on underneath and it's super warm. I'm now shopping for more. Love this product.

I passed by this place and it don't exist. It look like a abandoned warehouse. Save your money…read moreand find something else.

Very good experience with the alteration person, he was very professional…read more Will come again! Selection of styles and items were good in this store. Value as good. Regular Lululemon prices, did not check out the sale rack this time.

Visited on Black Friday national holiday. Very impressed with store and patrons and workers but I…read morethink online shopping is quicker and better chance to get what you want. If you already know what you want just buy online. If you aren't familiar yet come in and touch materials and get a feel for fit. Products are no doubt beautiful. Textures and colors are great. Subtle purple Hoodie type shirt - very nice color. Store is across from Fabiletics. I think that is bargain basement competition. Sales if any were not marked too well but I wasn't perhaps focusing on signs in the window. Again online has more options more easy to find. Come in for alterations or to try on.

Thank you for the above & beyond service that SHOOKA-KIA provided. I guess that's why I shop at…read moreNordstrom's because you cannot beat their customer service. Thank you.

Not sure why this store has such low reviews. It is much more accessible than Valley Fair, in terms…read moreof the parking. I love that it is isolated from the actual mall. It is never crowded and I always have great customer service. Plus it is pet-friendly. Unlike Valley Fair.

Just as I pictured it. Loved how the jersey came out. I requested a personalised Jersey for a…read moreupcoming concert. Obviously from the pictures, Chris brown. Never went to a shop for a jersey before. This was my first time making a request like this, came across this place. I brought my own jersey, although they provide one if you'd like to purchase. All the ideas were my daughters and mine. This is how it came out. Thank you Nakoshi, for helping us put our jersey together.

I've used Nakoshi 3x for 2 small custom orders and a birthday order 15 shirts. They were able to…read morehelp me design a logo and get it done all in a week. Great staff, Great prices, great quality. Will continue to use them in the bay area vs online stores.

An awesome, packed store, with great prices on athletic wear. Found one of everything on a…read moreclearance rack and hoodies for $20! Nike dry fit tanks only $6.

***This shop carries a lot of Stanford apparel (and there are several shirts that you can only find…read moreon campus and some of them are even reasonably priced); unfortunately, the shop is very limited compared to the very well stocked university bookstore; I would definitely head there first before buying anything from this more satellite option*** Visitor parking is by the hour (the parking lot sits right next to the store). There are a few parking pass dispensers available that accept either credit card or cash (after buying the parking pass, you have to place it on top of your dashboard).