I used Quick Solution for a termite inspection and it was well worth the money. Jerusalem came out to do the inspection and spent over an hour finding all of the hiding places where the termites had damaged the house. He also came out in the evening because this was my only time available. He asked before tearing off some of the dry wall, which is where he was sure said there was more termite damage. Sure enough after he tore a hole in the dry wall we could see the damage to the beams of the house. He didn't try to upsell me on any other services which I always worry about when dealing with pest control companies. I also liked how he was very knowledgeable and explained everything he was doing. He knew a lot about termites and termite behaviors which was a plus, especially since I came in knowing nothing. read more

Jerusalem is the only exterminator I trust. I have had other companies sent to me by landlords, and tried others myself, and no one has his skill and knowledge. He is pricey, but it is worth it. read more

The Best Pest control company I have 2 businesses and I had a bad mice problem in one of them. I went threw 4 companies in the past 2 years. this is the only company that took care of my problem. they start with good service and they keep giving you a good service. too bad that I spent money on other companies. read more

they are our life saver. I was the only person getting bites in the house and there was no evidence of bed bugs where we could see. I called for an inspection to other company with a dog and the dog didn't give us anything. the same night, I found a bedbug on my baby's crib. I called Quick Solution after midnight, they came the next morning, July 4, at 7:30. they inspected our bed and found a few bedbugs. they treated the same day , came back for follow up treatment when we asked, and came back again to take apart and out our bed when we decided to throw out. More than week later, they came back again when I thought I got a bite, they didn't find anything but treated anyway. They are so calm and nice every time we call and come next day with a short notice every time. read more

I hired QSPC due to mice after contractors left off a baseboard behind our newly installed kitchen cabinets. Someone answered the phone when I called and quickly set up an appt next day. They took the time so seal every little hole in our apt, thouroughly expained the plan of action (they had to set traps as some of them were more than lokely not able to escape back out where they came from). We haven't had a problem since! we live in a co-op and the board hired them to seal up our basement, etc. They are coming back monthly. Top notch professional company! read more

Bruno is a savior. I came home one evening to find mouse droppings in my daughters bedroom. Obviously nervous and paranoid I called Quick Best at 10pm and Bruno hearing my voice came over that evening and spent two hours looking at every crevice and opening etc. He placed traps all around(out of my childs and dogs reach!) The very next day I checked the traps and our mouse problem was eradicated. Bruno came back to check everything and SEAL all openings with a special solution. Quick Pest also sprayed for a spider problem we have had since we moved in and there are zero spiders for the last two months. He was Very knowledgeable about all various insects, and rodents. Quick Pest is great for a one stop problem or every month maint. read more

I saw a mouse in my apartment. Not my son's Mickey toy, but a spinning creepy ugly mouse. My husband caught TWO - we thought it was from an opening in our radiator that we had the super come fill immediately. Then, as I was throwing away my son's diaper, another scurried past the trash can. oh no no no no no. I can't feel unsafe in my home. I searched Yelp for pest control places. I sent a message to Jerusalem from Quick Solution and he sent me a response right away. I called the next day and it was so easy to book an inspection and course of treatment. They were able to do their work immediately after the inspection, which was the selling point for me. I got in contact with some other companies, and they wanted me to wait 4 days after the inspection. Ain't nobody got time for that! Jerusalem came over with 2 other guys for the inspection. They got a little lost so were a tad bit late and apologized. After the inspection, Jerusalem set up the paperwork and I made the payment. It was more than I expected, but read on, it was well worth it. Now I must take a moment here to write about the two WONDERFUL exterminators, MARVINS AND JENGINS (I hope I spelled their names right). Marvins is the main guy and Jengins is along to help and learn the ropes. These 2 GENTLEMEN spent almost the entire day with me, searching my house for every.single.hole they could find. They did not do a rush job. They pulled out my dishwasher, stove, opened up my radiators. Besides sealing holes with steel wool and foam he also put chicken wire in the tiny crevices near my kitchen cabinets. Marvins put some glue and snap traps around in case any mice were hiding they would be caught. They were so nice, professional, clean and sympathetic to my fears. They even cleaned up after themselves. They did not leave until they were sure I was satisfied with the work they did. They never once got annoyed with me and showed me what they were doing every step of the way. Tomorrow will be one week since they were here, and I have not seen another critter since. I am so glad I can finally feel safe in my own house again. If you are looking for a pest control company, I can't recommend them enough. Thank you again, Marvins and Jengins. read more

Disclaimer: I am writing this review for a friend who is too embarrassed to post this herself. Here is the story in her words: I came home from work one day and everything was normal until I saw a mouse. I had never seen one before in my entirety of living in this apartment and was super surprised. I obviously freaked out and locked myself in my bedroom. I immediately begin looking for an exterminator and called a few. Some said they could come in a week or 5 days or were too busy to come at all. I wanted someone NOW. I found Quick Solution and they were able to come within hours. A whole crew of people came and looked over the whole apartment. They put in several traps and and blocked up all the whole and I am very excited to say that I never saw a mouse again. I highly recommend Quick Solution. They are easy to work with, quick, efficient and did a wonderful job. read more

Thank you guys for coming right away when I first called. I had a bed bug scare. They came back and honored their 90 day guarantee. I seem to be in the clear! Quick and thorough service. Thanks again! read more

I reached out to Quick Solution due to an ongoing mice infestation I had in my apartment that seemed to come out of nowhere during the weekend. After not getting any movement from my landlord and seeing two mice at midnight, I called these guys. After telling them of the issue they informed me that they would be at my apartment between 1-3am. They arrived at 3am and quickly assessed my apartment including my sleeping son's room. (quietly I might add). Once they gave me the pricing they got right to work, going in his room first to ensure he would get back to sleep to be ready for school. That was very much appreciated. They then proceeded to thoroughly fill every hole in the house. They even took my sliding doors off and get in those spaces as well. I am extremely happy about their quality of work. It is a huge weight off my shoulder to not have to worry about mice in my place. They are well worth the money. read more

Sorry to write this but this looks like a scam. The whole family stopped by, then they came through the house (basement, first, second floor) and inspected everything just to find what I had showed them, also the basement was scanned and they found what I knew was there an infestation not sure how severe the answer might be to my review from them. Also I did offer to pay for the visit $125.00 but they only took $50, as I wanted to cut my loses. This might sound like honesty but believe me that this is some kind of scam, there are many REVIEWS and I don't know how they do it, but believe this from a normal honest money making individual. I ask that if they do this to you, that you write about it here because I was driven to call them by the positive reviews. This is the final quote after being told that it might be 600+ on the phone, just didn't know that "+" was 2K plus on top of the $600. $800 for first fl $800 for second fl $1,200 for basement $150 for MOVING the washer 1st fl $150 for MOVING the washer 2nd fl $450 for pest fumigation $300 for something else This is over way $3,500 How can I say yes to such a quote, I declined and they left. I only ask that if your deal with this "company" that you write it will help others. read more

I was having a little issue with rodents with my tenants (maybe more than a little) so I called up Quick Solution at 4am and true to their name they answered. It was quite reassuring that if I called in the middle of the night somebody would be there to address whatever problem I had. When he Jerusalem showed up which was a time we set for later that day he was punctual, extremely thorough, and professional. He went through my entire house with a colleague including the basement and looked through every crack and crevasse and gave me a truthful assessment of my rodent and pest problem. He pulled out every refrigerator and went behind every fixture. When he told me how much it costs yes it was more expensive than others but I felt it was well worth the premium especially since he provided a year guarantee on the service. So that provided a certain peace of mind. When he actually set to fixing the problem he spent about three hours rodent proofing my tenant's apartment and up to this point I was getting weekly reports of rodent sightings I haven't seen or heard of any since he left so I feel reassured that I won't have any problems going forward. read more

TL;DR - Jerusalem was attentive, flexible, courteous and damn good at his job. I highly recommend him. -- A month after moving into my new, top-floor apartment, I was greeted with the noises of squirrels in my ceiling. I called several places listed here on a Sunday evening not expecting a response, but Quick Solution got back to me an hour later to schedule an appointment for the next day. His practices were humane and clean, trapping the squirrels safely and taking them far away so they wouldn't return. It was a group of four and took multiple visits. Each time Jerusalem worked with our schedules to make things happen on our time and get the job done. In addition to trapping and removal, he sealed the entry point on the outside of our building to make sure no more could get back in. The job he did was so good, I had several roofers and GC's comment on how amazed they were someone of their respective trades hadn't done it themselves. It's been well over a month since they sealed everything up and there has been no sign of a return. I highly recommend these fine folks for any pest control needs. read more

This company really does offer a quick AND easy solution to all your pest-oriented problems. After getting on the phone with them, they sent someone over IMMEDIATELY in the MIDDLE OF THE NIGHT to do a full treatment! Wow! Removing all bugs + sealing all the cracks in my house + treating the place with eco-friendly pesticides so all remaining bugs die off. Upon leaving they told me they offer a 1-year warranty and to call them if anything went wrong... Sure enough, they made good on that promise, because some of the pests came back! Turns out, there was a problem area (very hard to reach) that wasn't sealed. They sent someone over right away, and with precision they sealed all the problem areas at no extra charge. I have no doubt in my mind that they would come back a third time if it were necessary. Wonderful company, I would gladly recommend them to you! Only downside is they are a little pricey, but the service they provide is essentially invaluable if you are afraid of bugs. read more

I probably should have written this review a few months ago but I wanted to wait until I moved out and not jinx myself. Prior to this guy and his daughter showing up to exterminate my home, I had a serious problem and was in a bit of denial. The first time I saw a mouse run by in my house I remember thinking to myself that that was the biggest roach I have ever seen. However I can honestly say that seeing a mouse of your kitchen counter will change your life forever. When I finally acknowledged this issue, I set up traps, sprayed chemicals, and plugged holes. None of these worked as the mice would eat the food off the traps and seem to find other way of getting into my apartment. I would also see roaches quite a bit as well. I had a serious problem! I couldn't leave dishes or food out for more than 5 minutes. I was paranoid to go to the bathroom at night. I finally got to the point where I wouldn't go a night without seeing a mouse and a roach tagging along on weekends. I called quick solution and ultimately chose them as they were able to come out on the same day. They came and did an assessment and also agreed I had a serious problem. It was very pricey but the benefit of sleeping in peace heavily outweighed the cost. In fact, I remember thinking that although I was spending a lot money, based on the time it took and work being done, it looked like the service was worth it. They also give you a one year warranty if any of those nasty critters ever come back. I think that with in mind, it does them an injustice to not do the best job they can. It shows me how much they really believe in their work. Now fast forward to 7 months later and I have only seen one roach which I blame myself for as I left dishes out for 2 or 3 days. But I never saw another mouse and was finally able to sleep in peace. He left me numerous mouse traps which thankfully never caught anything. I am glad that I never had to utilize the warranty. Just remember you pay for what you get and I am one satisfied customer. read more

I'm so grateful for finding Jerusalem after a major critter problem in my home. It had gotten quite out of hand, however he came on several occasions and worked throughly until the issue was reduced significantly. It's amazing how psychologically worth it, it is to rid your home of pests. Despite the high price, I can now sleep with peace of mind my home won't be overthrown by unwanted guests. I wish he could help me get rid of tenants as easily as they are the cause of my issue! I wanted to wait a few more months before I wrote a review but I'm so relieved so far, I had to say thanks for everything. I look forward to zero pests! read more

Excellent! I requested an early morning appointment as I work all day/night. They showed up promptly in the one hour window requested. Very helpful and knowledgeable, answered all my questions about safety with pets and explained the cause of the issue. Extremely nice people. I had a horrible fly infestation and have yet to see any since. They took their time to make sure the job was done properly and were very courteous in the process. Would absolutely call again. read more

I hate to say it, but I think these guys are in the business of giving non refundable estimates, not providing services. When I spoke to Jerusalem on the phone I gave him a detailed description of the house and the rooms and etc. He estimated the treatment for mice to be around 600.00. After they inspected the house, I was very surprised to hear that the actual cost of treatment would be well over 3000.00! I had no choice but to pay them the 125.00 for the on-site estimate, but they had no good answers for why the treatment would be over 5 times the initial over the phone estimate amount. Since then I've had another estimate, and will be having the treatment done for 600.00 by another pest control service. Needless to say, proceed with caution! read more

wish there were 10 stars to give because they deserve it.. so one night i'm breastfeeding and there i see a mouse/rat run across the room...after screaming like a banshee, i started yelping for exterminators...i found quick solutions and they came out same day..I must say the price after assessment was more than i liked but the time and efficiency they took to ensure there would be no rodents was awesome...eight months later, have not seen anything and I LOVE IT, feels good knowing my children are not around any bugs or rodents... I would recommend that parents especially take the time, spend the money to ensure you are not exposing your children to droppings from these vermin, as it can lead to or worsen respiratory issues ie asthma....they did an amazing job, I feel at peace watching my baby crawl or my kids playing on the floor, ,,, Amazing Job read more

Excellent Service! They arrived within an hour of the phone call. They worked very quickly and neat and were very professional. The work they did to stop the pest from entering into my apartment was perfect and gave me peace of mind. Highly recommended! read more

Review a bit late, but finally have a minute to remember adding my review. Called due to a Yellow Jacket Wasp issue a while ago. Called really late at night and Jerusalem came the next day. He was well dressed and had a kid in the car so must have been on his way, or back from an event. Really appreciated his quick arrival. He took the time to check things out and advised what he was looking for. Unfortunately, he didn't see any clue to where the hive was, or if I even have one (The winter eventually took care of the issue). Writing this review as I really appreciated his help and time, and he didn't charge me! Thanks so much! read more

These guys are amazing. Quick, thorough, and affordable. We had a mouse in our apartment, and they were there quickly, assessed the problem (some holes in the wall behind the oven), and resolved. I had a small scare (which turned out to be nothing) over a year after their first visit, and they came back to my apartment, at no charge, wishing 24 hours of contacting them. I'd recommend, and would use again read more

This exterminating company is great! Whenever i call i get fast same day appointments. These people love what they do and work very hard! Thank you for all that you do! You guys are awesome. read more

There's nothing more stressful than knowing there's a dead rodent in the house. The smell was enough to break us! Jerusalem and his team came the same day I called them (and were willing to accommodate us at 9:30pm). The main issue surrounding the removal was that the little dead critter was hanging out a vent in the extremely high ceiling above our staircase. There was no way anyone was getting up there without a specialized ladder. The first two local BK exterminators I called wouldn't even have a conversation about a job requiring a special ladder. Even for Terminix, a ladder was a non-starter. Quick Solution J (the J being Jerusalem) was not phased. He came, he saw, he had a ladder, he got rid of the mouse. All was said and done in about 25 mins and we breathed a sigh of relief. Done and dusted! read more

I'm a little late reviewing, but I am really thankful for these guys. Last year we had a family of mice living in my apartment, and when I called they came right away to assess the situation and they so thoroughly sealed every crack and hole in my apartment! In the next month or so we caught the couple of stragglers that were still running around trapped inside of the house (they had warned me this would happen) and each time someone came to get dispose of the dead mice for us. I am very afraid of rodents, so this was such a helpful service and great peace of mind. The price was a little steep (my landlord didn't want to reimburse me for the expense of taking care of his apartment because he thought it was above what the cost should be) but I think it was really worth the cost! They did a lot of work sealing our entire apartment and being willing to come whenever we called! Flash forward to this year and we found mice droppings in our kitchen again, and I found a mouse in one of the traps behind my dresser. I called them, and they came that night and inspected the entire apartment top to bottom! He said that it seemed like a couple had slipped in, but that it didn't seem like there were new holes or another infestation and if I saw anything again to call him and they'd come out right away. He didn't even charge me for the inspection, and he removed what he found. It's great to have someone who will come so quickly when needed, especially as having vermin can be so stressful. I really recommend them! read more

Bruno at Quick Solution was terrific! He got to our apartment within an hour or so of my calling, and he was thorough and reassuring, with such a great sense of humor that put us at ease. I never thought checking for bedbugs could be fun. This guy kinda proved me wrong (well, that and the fact that he didn't find any indication of bedbugs, whew!). read more

For years I had annoying rodent issues...I tried poison an traps which were temporary. I called quick solutions Jerusalem and his team came the same day, thoroughly searched every part of my house to see where the rodents were coming from. He told me where the rodents were coming from and proceeded to take care of the problem. He patched up every hole they were coming from, laid down traps, put eco friendly poison in the walls. He offered a one year warranty...if i see any rodents or find any dead ones they will remove them asap. They're very professional an efficient they will come to you 24/7..highly recommended! read more

these guys came out on a saturday night to remove a racoon stuck between two gates in the back of our home. Turns out the racoon was actually a cat. They showed sympathy for the animal and remained with me while we all decided what was the best thing to do for the injured cat. We found the next door neighbor who took the cat and helped it recover. They seemed busy but upon examining the sensitive situation they decided to take extra time which I appreciated. read more

Great guys and came on short notice. Didn't end up using them because they charged way too much. Probably good quality work, but I couldn't see myself paying what they were asking for. And they charged a "consultation fee" for inspecting my place. Said they would deduct it from the total costs if I used their services. $136. They are upfront about everything. read more

Bruno is the BEST!!! VERY VERY detailed and was in my home for well over an hr hitting every nook and cranny of my apt. Dug in closets and under cabinets. Extremely thorough. found a huge hole that the last one did nor find. Better than any other exterminator we had. read more

Maybe my wife and I were naive to believe all those reviews but hey thats what reviews are for right? The minute they arrived we should have walked away. 3 individuals dressed like kids from the street arriving in a casual car with mediocore flash lights, were we being pranked? showed them around the house (3floors including basement) and they did exactly what we did which was look around with flashlights not even througly and barely spoke a word to us the whole 20 mins. As a hard working individual I can tell you it doesn't take $125 to do the work I could have paid someone $5 off the street to do to tell me we have an infection. And if your charging $125 for nothing the least you can do is have some professionalism and come dressed in a uniform in a company car and actually talk your clients through what you are seeing or what work has to be done. This leads me to believe these reviews are nothing but FAKE. If it wasn't for me not being a confrontational person I would have argued that $125 because we were honestly robbed. read more

Thank you Bruno for the incredibly thorough and great job in getting rid of the mice in our apartment! Bruno was quick to answer our call and did more than just set up traps - he also filled all the holes of where the mice were possibly coming from. I can sleep easy tonight knowing that there won't be mice running around my room. Thanks Bruno! read more

Someone, who shall remain nameless, refused to call the landlord about our mouse problem. I told her that mice carry lots of unwanted things. The aforementioned mice eventually managed to bring fleas. Naturally, the flea problem was isolated to the rear of the apartment (my room). As Sweet Brown would say, "Ain't nobody got time fo' dat!" I contacted Quick Solution and they set up an appointment for later that day. Bruno did a thorough inspection of my apartment and determined the best solution. I was concerned because the fleas came so suddenly but I hadn't been able to get any sleep, so I needed the treatment done. I explained the situation and they were able to help me set up a way to pay that would be a little less stressful, which was a godsend considering the current situation. Bruno came back later with his team and they immediately went to work assessing the apartment and performing the treatment. They were all friendly, very respectful of my belongings, and patient with my lack of pest knowledge. They took their time and were even nice enough to help me drop my massive bags of laundry off afterward. If you know about the life cycle of fleas, you'd know that they come in waves due to offspring hatching later and such. So the apartment was generally flea-free, but there were a few rogue fleas that had emerged later. I let Bruno know and he sent someone that same day, to quickly re-treat the apartment. They did this free of charge, so I think they really value making sure the job is done. Since then, my place has been free of fleas and I've gotten some great sleep. These guys know what they're doing and have the results to prove it. If (and I really hope not, but this is Brooklyn and I live in a crappy pre-war tenement) I have another pest problem, I will not hesitate to contact Quick Solution. I highly recommend them. read more

I can't review their services because they didn't show up for the appointment. Jerusalem handled my call and scheduled my appointment. He was courteous and patient in describing their services. Unfortunately, after making the appointment a week in advance and waiting around for 20 minutes, they didn't show and didn't call. read more

You know, I wouldn't usually write about a service: cleaning, plumbing, etc. but these guys were so terrific. In the middle of the night I went down to the basement of my building and there were maybe 1000 big black flies! Ugh, it was horrible! Now, I had just been down there earlier in the day so this was some bizarre spawning of some kind. I was so freaked out, I called the first number I saw. These guys are not only totally efficient and effective, but they're easy to deal with and very calm. Their prices are fair and even though they couldn't come immediately, they answered the phone right away and asked all the pertinent questions. I felt relieved. Half an hour into their treatment every fly was gone. It was like waking from a nightmare. The problem was totally eradicated! City living is pretty weird when it comes to pests, I'm relieved to know these guys exist while I'm living here! read more

About a two months ago, I started looking for a good pest control business in the bklyn area and stumbled across this business solely because of the reviews here on Yelp. I first contacted these guys for waterbug problem that I never encountered before but may have come about because of Hurricane Sandy. Bruno was quick to respond and was very professional and friendly...He checked all the rooms on both floors, laundry room, under the kitchen cabinets, closets, and sealed any cracks he saw. He spent about four hours and also took the time to vaccum any mess that was left under the cabinets. However, I never thought I would need to contact them again this time for bed bugs in an old mattress in our master bedroom!! As usual these guys were quick to respond and very thorough!! They are diligent in explaining, answering questions and also concerns you may have about the chemicals they use..which by the way is GREEN which is a plus. Also they are very comfortable in handling any pesty bugs you may have!! Professionals indeed and hopefully I wont need to call them again any time soon!!.. maybe in the Summer but for now, we're good...... If I need any assistance they are the ones to call!! Thanks Quick Solution you guys are the best!!:) read more

Jerusalem and his team were extremely professional and knowledgeable! We had a squirrel burrowing down underneath our roof and they came within 16 hours of my call and patched up the hole immediately. Great response, great response time, all around great experience! read more

I had a great experience with Quick Solutions J Exterminating Pest Control! I am very opposed to rodents never had an issue with pests/rodents in my apartment of 2 years (then) until this time, so when I saw the rat in my kitchen, I freaked out. I called my super and my building management had me wait over 8 hours before they called me back to schedule someone to come out. Their sub par extermination company came to address the rodent problem I was experiencing and the person they sent to my home did not know what he was doing. He casually sprayed in a few areas, barely looked for holes of entry/exit, put down sticky traps in my kitchen and basically told me that my house was "too clean" to have a rodent problem. ??!! I left later that day and came home to find that 1 of the sticky traps moved from my kitchen to the hallway, so obviously the rat returned, and was able to get off the sticky trap and get away. I immediately contacted Quick Solution J Exterminating and not only was the service professional, their preliminary questions to better assess the situation were thorough and they scheduled an appointment with me the next morning. Upon arrival, the exterminator was courteous, respectful of my home and carefully checked ever closet, wall, cupboard, pipe and window to determine the possible location(s) of entry and showed me exactly where the rat could enter. He made sure I was not inconvenienced in my day by doing all the moving of furniture as he worked and was careful to put everything back in its place neatly. He set traps everywhere necessary and even agreed to come back to pick up any rodent caught in the trap for the next 3 months. Though the price was a bit high for me, it was still not unreasonable for the peace of mind knowing that my home was rodent free. I was/am completely satisfied with the service and highly recommend them. read more

This business is a complete joke. After scheduling an estimate for our 3-bedroom apartment for an ongoing rodent problem for a 5 to 7pm window, they called at 7pm to let us know they are running late, and arrived close to 7:30-8pm. They arrived with their entire family. I mean what kind of business brings their wife and two kids with them to do an estimate for a rodent problem? He proceeded to inspect every room with his family following him into every room. How insane? Leave them in the car. They proceeded to quote us a ridiculous price of $1000 +400, +$350 after taking random notes on a paper, not even a checklist or something more legitimate, for a total of $1800. We paid $125 for an estimate and assumed because we live on the upper east side, that we are rich. They even tried to charge over $125 for tax but they are kidding themselves. Beyond that, we were completely taken off guard that his entire family was with him. He gave us very limited information regarding the issue and even went into our garbage to tell us we have candy wrappers in there. Yeah, it's a garbage. Please save your time and money to get a more professional and trustworthy business. I cannot speak to their actual services because I'm clearly not moving forward with them but I don't really want to find out. read more

This is my first ever Yelp review. Ever! and yes it is for a pest control service. Let me preface my saying I have a deep deep phobia of bugs. Not just skittish, they gross me out kind of thing but a full on I cannot function type of phobia. How have I managed to live in New York for so long? I guess i have been lucky i have not had to deal with this once for the past 7+ years. However, this all changed 3 weeks into living in my Park Slope apartment. Saw a roach in my apartment and not being able to sleep or function, I found Quick Solution - specifically Jerusalem and his crew - on Yelp the next day. The next day, they were in my apartment. He, Marvin and Jennifer spent about 7 hours in my apartment inspecting, treating and proofing every square inch and gave me a one year warranty. If i have a problem, they will come any time to fix it. Also, realizing how traumatized I was, Jerusalem was kind enough to come back for free a week later to re-examine the place to ensure nothing was there. I can repeat all the other things previous reviewers had said, they are very professional, know what they are doing, etc. But as a person who is emotionally traumatized by the situation, I can tell you that they (especially Jerusalem since I interacted with him the most) are incredibly kind, patient and supportive. They went above and beyond in helping me calm down. I would like to note that this review is probably a little on the early side as i utilized their services last week and I know i may encounter another problem in the future but i know they will help me take care of it, and this is my rating of the service i have received up to this point. read more