1. Quick Fix electronic service

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Union, NJ

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Quick Fix electronic service

2.0 (4 reviews)
Open • 10:30 am - 7:30 pm

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CPR

CPR

(6 reviews)

I had a problem with my kid's smartphone, brought it in and was shown how forcing a hard restart…read morecould fix the issue. With that simple action, the technician allowed us to access the phone and do what we needed to do -- a three-minute consultation that he didn't even charge us for! What a lovely approach to customer service. We'll definitely be back!

I had a very disappointing and concerning experience at CPR Cell Phone Repair in South Orange, NJ,…read moreand I believe other customers should exercise caution when purchasing accessories from this business. I purchased a charger that I was led to believe was an Apple MagSafe charger and paid $74 for it. After using the charger, I noticed that my phone became extremely hot while charging. That immediately concerned me because excessive heat while charging a phone can raise legitimate safety concerns. I decided to inspect the charger more carefully. I could not find the Apple branding, model information, or "Designed by Apple in California" markings that I would expect to see on a genuine Apple product. The charger also appeared to have "EPIC" branding rather than Apple branding, and its physical appearance and finish did not appear to match the official Apple MagSafe chargers I found when comparing the product. I also checked Apple's official pricing and found that genuine Apple MagSafe chargers are generally sold directly by Apple for considerably less than the $74 I paid. That made me even more concerned about exactly what product I had been sold and how it had been represented to me. I showed the charger to several people who are familiar with Apple products, and they also questioned whether it was a genuine Apple charger. I additionally uploaded photographs of the charger to ChatGPT and asked it to compare the product with official Apple MagSafe chargers. Based on the photographs and the information provided, ChatGPT identified several differences, including the lack of expected Apple markings, differences in appearance and finish, and the overheating issue. I contacted the store twice and specifically requested a refund because of the overheating and my concerns about the product's authenticity. On both occasions, I was told that the store does not provide refunds. Instead, I was offered an exchange for another product. That was not an acceptable resolution for me, particularly when I had serious concerns about the safety and authenticity of the accessory. I ultimately disputed the $74 charge with my bank and was reimbursed. I am posting this review because customers should know exactly what happened in my case. If you are purchasing an Apple accessory from this business, I strongly recommend exercising caution. Before paying, carefully inspect the packaging and product, verify the exact brand and model, and compare it with the manufacturer's official product information. If you are specifically looking for a genuine Apple accessory, make sure you can verify that it is actually an Apple-branded product. This review is based on my personal experience and what I observed with the charger I purchased. The combination of the excessive heat, the branding and product differences I observed, the $74 price, and the refusal to provide a refund left me extremely dissatisfied with the transaction. Customers should be very careful and do their own verification before purchasing accessories from this location.

Simpson Watch Service - My Fossil watch...

Simpson Watch Service

(16 reviews)

He is very knowledgeable about watches and clocks. Provided excellent service for a reasonable…read moreprice!!

Recently I purchased an aftermarket rubber strap for one of my watches from Delugs (online watch…read moreband retailer). The strap had integrated quick connect pins, but wasnt fitting my watch lugs even though Delugs was advertising the strap was compatible with my watch. I went to the watch repair store on the second floor of Macys hoping that they could get the strap and pins inserted, but they werent able to. I did a Google search and came across the highly rated Simpson Watch Service. Reuben (Owner) was able to take the pins that came with the strap out and inserted pins that he already had in his shop. He then took the time to size the strap on my wrist and put together the butterfly deployment clasp (this particular strap was a bit complicated). I was very happy with the end result. I had been annoyed when I first bought the strap and couldn't get it on myself...I was worried I had bought something I wouldn't even be able to pair with the watch and had even contemplated sending the strap back, but Reuben got it. As Reuben was working on my watch we talked about various topics from small businesses like his surviving the Covid pandemic, to his opinion on Tudor reliability, to vintage Omegas...Very rare to find a watch maker like Reuben. Most watch "service" places exist in malls or in a jewelry store where the person there just swaps batteries or if it gets too complicated, they just ship the watch back to the manufacturer...Simpson Watch Service goes way beyond that...Thats evident when you walk in the shop and see the various clocks and watches...I am a believer in supporting small business owners, especially those with niche services like this. If you have a significant issue with your watch or simply need a band or battery def go see Reuben.

Quick Fix electronic service - electronicsrepair - Updated November 2026

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