I did my kiosk check in. It was very easy to do. The kiosk had my former insurance information. I…read moretried to do an edit-to no avail. So, when I was called back the sweet silver haired lady changed the insurance information for me in her system. She has never ever hurt me when drawing my blood. My veins like to roll, but she gets it every time. She is a true professional. Thanks for taking such great care of me.

If I can give this place a 0 start I would. This was my first time coming to Labcorp and it was…read moredefinitely the worst experience. First off- their machine is down so you couldn't check in and had you sign in manually and then while waiting for a while already they're telling everyone if you don't have the paperwork they can't do it. Well- people take time off from work to take care of this. Luckily my PCP is in the same building so I had them printed it again for me but a lot of people left because they didn't have the actual lab order. Instead of waiting for me- Roi and Courtney took two other patients which had me wait again but my appointment was 830. Well when it was my time, I sat down and Roi went out to talk to other people. So I asked rude lady Courtney if she can take care of me now since I have to be somewhere. Courtney was rude and said she's almost done she'll get to you. Now when Roi verifying my information with me- I said wow this is a bad experience for 1st time and I usually go to quest. How about she said "you can go to quest now if you want" that made me livid! So I told her no, I'm getting it done here this time and will go to Quest next time since y'all made me wait forever already. How can you talk smart butt to a patient that already is feeling disappointed on how everything is going? Rude Courtney came up said "well the system is down and can't do anything about it" and she even yelled to Roi to make sure I was not recording because I'm wearing meta glasses! So after Roi drew my blood, she told me I have to give a urine sample. While I was in the bathroom I could hear Courtney asking Roi if I left already and Roi said no. Why she asked? You guess it. So she can talk shit about me - their patient. So yes- after this 1st super disappointing and upsetting experience! I will never go back to this Labcorp and I DO NOT RECOMMEND THIS PLACE TO ANYONE EVEN TO MY WORST ENEMIES!

My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

I went in for some Blood work on 04/02/26 check in was easy. I only waited 10 min, to get Blood…read moreDrawn. The staff was kind, courteous, and very efficient. My technician Monique was amazing and stuck me like a pro. Quest, you're doing a good job here keep it up.

Very rude and unprofessional. They showed no care in explaining the process or providing helpful…read moreinformation. I ended up walking out without getting anything done.

Make sure you have an appointment and use their app! Checking in is much faster than going in and…read moreusing the kiosk. Your name appears on their list instantly and you're able to find a seat and chill. I usually go to another location but this day I was at home and this was the closest one to me. First off, I had the address and you can see the business name on the shopping center sign but it is not on the building itself. My appt was at 9am and I went back about 9:15am. They had others scheduled at the same time but they were in and out of there pretty quick. I just needed a blood draw to check my numbers and the phlebotomist stuck me in my arm perfectly in spot that others struggle to find a vein. That's amazing. I was out of there in record time. And the best part of it is that I got my results back the next day. Thanks Quest!

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

In at 1p for a migraine. Never been here, check in process was easy. Given an estimated time frame…read moreto be seen at 1:23. Pulled into pre-exam room at 1:15, checked out with a prescription at 1:37. Only suggestion would be to lower the music in the lobby. With a migraine, the noise was a little too loud, but I was also sitting near the TV.

My mom had a wet cough for several days and wasn't feeling well. We researched urgent care…read morefacilities with good ratings. The dr was thorough, asked relevant questions, diagnosed her and issued a prescription. The overall experience was positive and we felt the Dr. responded to her needs. Hopefully we won't need urgent care again,but if we ever did, this location on Atlantic Blvd in Jax more than met our expectations.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Nice and clean location with plenty of parking. It's located just off Philips Hwy…read more The staff are super friendly and helpful, a special shout out to Allison in lab!!!! Thanks to you all for being so patient as I lost my email with the registration number, doh!!! The only problem I had was the " wait where you're comfortable " process. After checking in- the text message I received directed me to recheck in again once inside. Then after contacting my prospective employer about the registration number I still had to wait about 25-30 minutes. All while I was holding my pee for the drug test. My advice, just go inside and DO NOT delete the email with the number on it from your employer, oh and don't hold your pee- just go ahead and go an hour before your appointment, LOL

Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

Easy to make an appointment and check in, quick to get me back for my blood draw, and great level…read moreof care and support during the process! Herman helped me stay comfortable by chatting and checking if I was okay. I was so happy the process went smoothly from appointment to checking out.

Quick. As painless as it could be. Nice staff. (The lone…read morereason not to give it a deserved 5 is too many ppl may start going to this one.)

If you make an appointment, this place is a breeze. I…read morescheduled online and then checked in while I was in my car. I sat in my car maybe 5 min, and they texted me when it was time to go in. I walked in, and they called my name immediately. There were several walk-in people still waiting. So, make sure you make an appointment. Not just walk in. I was there for bloodwork, and the lab tech did a really good job, and it didn't even hurt. And I am a bit of a baby about getting blood taken. So that's saying a lot. I would definitely go here again.

came in at a walk in and was in and out in 10 minutes. super quick and staff was very nice.read more

The ladies at front counter are kind and helpful but the scheduling is awful. First once you…read moreschedule expect several texts and phone calls demanding you confirm, reconfirm and rinse and repeat. They are very inexpensive and it appears they have a high demand. But be prepared to spend a couple hours waiting for your imaging. It truly is ridiculous. Again, the staff are all kind and I assume they are constantly barraged due to the overbooking but it's not their fault

Wow! The registration process for getting ANY test done gives new meaning to lack of continuous…read moreimprovement. Lady at the front desk (always) moves like we are all being compensated for sitting here. Going on an hour post signing in and I've yet to be given the paperwork I'm certain they will want filled out. Why? Patients can be completing them while they sit around idling waiting. Simply ridiculous. Get it together as without patients, you would be unemployed.