I did my kiosk check in. It was very easy to do. The kiosk had my former insurance information. I…read moretried to do an edit-to no avail. So, when I was called back the sweet silver haired lady changed the insurance information for me in her system. She has never ever hurt me when drawing my blood. My veins like to roll, but she gets it every time. She is a true professional. Thanks for taking such great care of me.

I have been loyal to this location since opening…read more However, the labcorp kiosk has been moved and the waiting area is now with sick people. Where's the infection control nurse????? The cancer patients or others who have fragile conditions should not be stuck sitting in the sick space. A lady was coughing and a sick kid was even nearby. This is unacceptable and should be readdressed by QA. Of course the lab staff are always top notch.for the Filipino , all the As I was leaving the older grey haired lady was fussing at an elderly man who was waiting by the door after receiving a text that he would be called next. She shouted " you didn't give me a minute to call you!!" Poor man. As a healthcare provider I was appalled. I turned to her and quietly said " you know that's what the text message says that's sent to patients, right?". Do better!!!

My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

After checking in, I waited for about 20 mins to be called back. I was waiting outside and received…read morethe text message to return back inside, literally it took me just one minute. My name had been removed from the list. I was able to talk to one of the technicians about the issue, it was quickly resolved. The TV is too loud and it makes it hard to hear when the technicians are talking to the patients, please lower the volume. Overall my experience was pleasant. The entire laboratory is very clean, the technicians could be a bit more gentle, however, the job gets done in a clean and safe manner.

I hate doing bloodwork but under the circumstances I do love going to Quest Diagnostic!…read more This was the first time using the Beach Blvd location. I've never had any issues or problems with Quest Diagnostic with making appointments and getting bloodwork done. I've ALWAYS made appointments on the app a week prior and always been able to get the date and times needed. Once I arrive at the office I check in on the app and within a few minutes they call me back. Usually I'm in and out within 15 to 30 minutes. At each location I've used everyone has always been super helpful and very friendly! Observations from today and past visits: those who choose not to make appointments will sit there a while and get upset because they aren't being called. They were mad with me today! They said "You just walked in and stood there and 5 minutes later you're called back"... "Then 10 minutes later you are walking out and leaving"! Then they tell me they have been sitting there for hours! I tell them "make the appointment on the app". Easy-Peasy People!!!! Use the app and make the appointment! Definitely recommend Quest Diagnostic!!!

Make sure you have an appointment and use their app! Checking in is much faster than going in and…read moreusing the kiosk. Your name appears on their list instantly and you're able to find a seat and chill. I usually go to another location but this day I was at home and this was the closest one to me. First off, I had the address and you can see the business name on the shopping center sign but it is not on the building itself. My appt was at 9am and I went back about 9:15am. They had others scheduled at the same time but they were in and out of there pretty quick. I just needed a blood draw to check my numbers and the phlebotomist stuck me in my arm perfectly in spot that others struggle to find a vein. That's amazing. I was out of there in record time. And the best part of it is that I got my results back the next day. Thanks Quest!

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

In at 1p for a migraine. Never been here, check in process was easy. Given an estimated time frame…read moreto be seen at 1:23. Pulled into pre-exam room at 1:15, checked out with a prescription at 1:37. Only suggestion would be to lower the music in the lobby. With a migraine, the noise was a little too loud, but I was also sitting near the TV.

My mom had a wet cough for several days and wasn't feeling well. We researched urgent care…read morefacilities with good ratings. The dr was thorough, asked relevant questions, diagnosed her and issued a prescription. The overall experience was positive and we felt the Dr. responded to her needs. Hopefully we won't need urgent care again,but if we ever did, this location on Atlantic Blvd in Jax more than met our expectations.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Marella was awesome the staff was very polite and respectful and the wait time was Goodread more

Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

Easy to make an appointment and check in, quick to get me back for my blood draw, and great level…read moreof care and support during the process! Herman helped me stay comfortable by chatting and checking if I was okay. I was so happy the process went smoothly from appointment to checking out.

Quick. As painless as it could be. Nice staff. (The lone…read morereason not to give it a deserved 5 is too many ppl may start going to this one.)

If you make an appointment, this place is a breeze. I…read morescheduled online and then checked in while I was in my car. I sat in my car maybe 5 min, and they texted me when it was time to go in. I walked in, and they called my name immediately. There were several walk-in people still waiting. So, make sure you make an appointment. Not just walk in. I was there for bloodwork, and the lab tech did a really good job, and it didn't even hurt. And I am a bit of a baby about getting blood taken. So that's saying a lot. I would definitely go here again.

came in at a walk in and was in and out in 10 minutes. super quick and staff was very nice.read more

The ladies at front counter are kind and helpful but the scheduling is awful. First once you…read moreschedule expect several texts and phone calls demanding you confirm, reconfirm and rinse and repeat. They are very inexpensive and it appears they have a high demand. But be prepared to spend a couple hours waiting for your imaging. It truly is ridiculous. Again, the staff are all kind and I assume they are constantly barraged due to the overbooking but it's not their fault

Wow! The registration process for getting ANY test done gives new meaning to lack of continuous…read moreimprovement. Lady at the front desk (always) moves like we are all being compensated for sitting here. Going on an hour post signing in and I've yet to be given the paperwork I'm certain they will want filled out. Why? Patients can be completing them while they sit around idling waiting. Simply ridiculous. Get it together as without patients, you would be unemployed.