Excellent customer service!! The lights went out during my shopping and the cashier offered hold my…read moreitems until I returned.

Came here to the minute clinic and none of the tablets were working so I wait and make an…read moreappointment. They are knowledgeable but they have a wait time

I originally went to the CareSpot on Monument Road near the Walgreens. I just needed a pre-cataract…read moresurgery clearance. This one (Monument Rd) required a chest xray though my dr had listed what he wanted from this exam and an xray was not part of it. I tried to explain this to the office staff who was very rude and adamant that their policy is I would have to get that xray for them to clear me. Even the office manager said I had to have the xray. While I was sitting in the lobby, I called the CareSpot at 410 Atlantic Blvd to ask if they require a chest xray for this pre cataract clearance. The person answering the phone thought that funny/odd. She said they do not require anything that the dr didn't specify was needed. So, I walked out of the one on Monument Road where everyone I encountered was rude to have a totally opposite experience at this one. ( I don't understand how on earth the policies can be so different at the various locations from the same company.). Every staff member here was very polite and professional. The exam was just as ordered by my doctor with no requirement for unnecessary tests. The lobby was very clean (opposite from Monument Rd) and calming. I was in and out in the amount of time I wasted sitting in the waiting room of the other facility.

DONT WALK IN, make an appointment. I walked in and they…read moredidn't tell me that the appointment will go before me so they let me wait for 3 hours. ITS INSANE

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

This office is always so efficient and knowledgeable. They honor appointments and also have the…read moreability to offer a walk-in option. I've been a patient here for over a year and have never waited more than 15 minutes to see a provider.

I always experience exceptional care and quality. The doctor and his staff are most efficient and…read morepleasant. Very thankful to have Dr. Budd close by.

A wonderful office with extremely nice people. Always able to get in to see Dr. Budd or the other…read moredoctor when he is gone. They take very good care of me whenever I need them. Thank you very much.

It's a regular chain pharmacy. They've recently renovated the back to include a clinic. I'm all…read moreabout expanding health care access and decreasing health care costs especially for basic screening and monitoring. I usually can get my meds from the drive thru on walk-in relatively quickly as long as: 1. It's not 4:30-7PM on a weekday 2. It's not mid day Saturday. So go early if you can and if you can't be prepared for the after work rush!

Clean. Efficient and helpful cashier. Had everything we were looking for. Parking was easy.read more

When in for sore throat ,waiting wasn't long no complain on that but the practice nurse wasn't very…read morehelpful end up paying 400 outta of packet it's like they don't care there only want you're money that's how I felt

I had a great experience recently at Care Spot, the check in was quick and the lady at the front…read moredesk accommodated to my questions concerning my insurance with no issues. The young woman who took my vitals was kind and helpful as well. Lastly, the provider I saw Alex Roberts was great in providing care. He was informative on the medicine he prescribed me and was very genuine! Despite having the flu it was a 10/10 experience!

Stopped here because it was on the right side of the road at the intersection and convenient to…read morepick up some preventative over the counter cough meds - I thought the prices were a little steep, Delsym Adult Cough Suppressant Liquid, Orange Flavor, 5 oz and a small box of Alka-Seltzer Plus® Cold & Cough $32.00 out the door for both (I rarely buy this stuff so that may be the going rate). This is a very spacious store and it seems to have a little bit of everything including a clinic and the staff was nice enough. This location is very easy to get in and out of with its dual entrances and exits...

This is a typical CVS, but it's very large and conveniently located. It's in an intersection in St…read more Augustine near local motels/bed and breakfasts. If you forget something like shaving cream, it's the spot to go. There is a Walgreens across the street, and they didn't have nearly as many items as this location did. They also have tons of souvenirs in the front of the store, and they are reasonably priced. Other reviews have complaints about the pharmacy section, but I didn't utilize it so I can not say. Otherwise, it is an easy spot to grab needed items when staying locally.

I can only comment on my experience in their drive thru COVID testing, but I've used this location…read moremore times than I care to admit. No one wants to take a COVID test, at least that's my opinion, but when you do, drive thru is the way to go. I found this location had it when I did a search online for local pharmacies that did drive thru testing. I went onto the site, booked an appointment time, was sent a confirmation, and was on my way. This was easy to do, and they send you the directions of the info you'll need when you pull up to the drive thru testing. This location is kind of tucked away, but you can get into it by either going through the Winn-Dixie parking lot or there's a light where a storage facility is. I pulled in, drove around, and waited my turn for the test. Be patient, because these pharmacists/techs are doing double duty, they're helping those getting prescriptions and those that need to be tested. Also be aware that if someone is taking a longer time with the pharmacist, it may be because they have multiple people in their vehicle that need to be tested and you have to do each test individually. Anyway, I took my test, followed the directions and dropped it into the container. The staff member was helpful and pleasant and I didn't feel rushed. You'll receive your results in 24-48 hours via mobile text or via email. Pros: -Easy process to follow -Ability to make an online appt -Helpful staff -Never have to leave your car Cons: -COVID Tips: If you feel like you may have it or have been exposed, get tested.

This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews…read moreare about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us, let us know what was going on, what the hold up was, etc. very unprofessional. We left with no service provided. After we left, we get a call, saying they are ready for us. No thanks, we will spend our money where they are professionals & respect our time. This was a complete waste of our time.

Great service with very knowledgeable staff. Been here three…read moretimes ; except for waiting time I would give them five stars! They are very good for non emergency treatments. Very efficient too. Also no paperwork all done on I-Pad.

There is nothing about this place urgent I arrived at 11:53am and was told there was a hr wait…read moredidn't get called to the back until 1:40pm and is still sitting in the back waiting to be seen by a dr at 2:19

Very disappointing experience…read more We had a very bad experience during our visit today. After checking in, we waited in the lobby for several minutes before staff called us into an exam room, where a male provider and a nurse were present. The provider asked questions, and we answered them. My child's symptoms were clearly visible on her face (a rash). I even asked whether antibiotics might be needed. No explanation was given, and we were sent to another room. After waiting more than an hour with no one checking on us, I pressed the nurse call button and asked what was going on and what we were waiting for. Later, another staff member came in, examined my child, and said she would prescribe an antibiotic. At that point, I was already frustrated by the long wait and asked, "Why wasn't this done in the first place, and why were we waiting so long?" Instead of apologizing or providing a professional explanation, she responded very rudely, saying: "He wasn't a doctor; he was a nurse and cannot prescribe medication. I am the doctor, and we have a lot of patients." However, this statement was not true. According to the visit documentation: * Justin Nippert, DO, is a licensed physician (Doctor of Osteopathic Medicine). * Jessica Rachael Holder, APRN, is an Advanced Practice Registered Nurse. This means the male provider present earlier was in fact the doctor, and the person who spoke to me later was not a doctor. I also recall that Dr. Nippert prescribed medication for my other child during a previous visit several months ago. To make matters worse, when I went to the pharmacy, one of the prescribed medications was not covered by our insurance. Instead of waiting for the pharmacy to contact the provider and request a substitute, I had to pay out of pocket to avoid further delays in my child's treatment. Being given incorrect information, spoken to rudely, left waiting without communication, and placed in a situation that caused unnecessary out-of-pocket expense is unacceptable. Due to this experience and the lack of professionalism, I do not want this provider to treat my family again.

UPDATE TO MY REVIEW ON 7/21/2025. MY RATE IS BASED ON MY EXPERIENCE BELOW…read more On 7/24/2025, the director of the facility, Nathan, called me to discuss my recent visit and the events that followed. He listened to my concerns attentively and promptly addressed the most important one--ensuring that my prescription was filled. He also assured me that my other concerns would be addressed. I appreciate that he reached out personally and quickly, rather than responding with a generic message. He was professional and apologetic about my experience at the facility, which I truly value.