Type of care: urgent care arm puncture wound…read more Care quality: registration fairly easy. Saw someone within 39 minutes of arriving. Friendly, responsive. Office experience: they advised I go to the emergency room. At the emergency they laughed and couldn't understand why urgent care could not have explained how to clean with a wet/ dry dressing and antibiotics. My thoughts are that the experience and skill to handle these things is not at this location. Maybe coughs and sniffles. I'm going to ask for my money back as I had to pay an urgent care visit and an emergency room visit.

I made an apt for 10 and didn't get to a room till 11:15 am. After I sat down they started telling…read morepatients it'd be an hour or hour 20 minute wait even mentioned that the clinic in Middleburg seemed to have no wait. I'm like uhh would have been nice to know from the start. Spent maybe 3 minutes with me tops. Honestly didn't even check my nose, ears or throat. Just checked my breathing and asked for symptoms.

Several years ago, I received the worst birthday present a woman could possibly receive.... A…read morebreast cancer diagnosis! I legitimately had no where to turn for advice as no other woman in my family had had a previous diagnosis. I've always strived to be the one to pave the path for others... but this isn't one I'd ever wanted to tackle. I was petrified upon hearing my diagnosis... invasive ductal carcinoma, among other foreign terminology... radiologist, core needle biopsy, mastectomy, estrogen & progesterone receptor, lumpectomy, tamoxifen.... Among countless others! Upon referral to The Hill Breast Center, several things became simpler to discern and choose the most viable option for myself. The staff that I've been assigned have been very gracious, supportive, helpful, understanding, knowledgeable, and informative medical professionals I've had the pleasure to encounter. From the lobby staff to the scrub techs, to the radiographers and all the way to the surgical team... everyone has been amazingly sincere with their every intention! I cannot say enough about the professionalism and dedication to excellence The Hill Breast Center employees have graced me with! I'm now 4 years cancer free and I owe it all to Baptist Medical Center in conjunction with The Hill Breast Center! May they continue to eradicate not only Breast Cancer but ALL cancer!!! #savinglivesonepatientatatime

Excellent care/experience this afternoon deserves all 5 of these shiny pretty in pink stars…read more The staff is always pleasant and helpful. They always answer all my questions in "Layman's Terms". Check in and preregistration process with Cynthia was quick and easy. She was very knowledgeable reviewing my insurance on file. 3D mammography in the Women's Imaging Dept done by Marcia. I appreciated her high level of care and attention to detail was outstanding! She was very thorough and you can tell she takes great pride in her career. She not only explained the entire process of what my visit was going to entail, but also showed empathy, knowledge and passion for the imaging industry. I am always impressed with her top notch service and compassion! I also appreciated that the radiologist reviewed my images while I was waiting and was given my results right away.... Win-Win!! ACR BI-RADS Category 1: Negative/No suspicious findings. The health care team always does a fabulous job following CDC guidelines. There are sanitation stations and the waiting area is immaculately clean. Do yourself a favor and go to Baptist Health Imaging for your annual mammography, ultrasound needs and spread the word to the ladies in your life that #mammograms save lives!

Made an appointment for 5pm and checked in once I arrived; it took about an hour or so until I was…read moreseen. Breathing treatment, X-ray, medication and plan of action completed within the next 30 minutes. The doctor and staff were caring and accommodating. I would definitely come back again. My only gripe with the establishment is that many of the waiting room chairs have duct taped arm rests and damage.. it may be time to retire some of them.

The staff up front was welcoming, kind, and knowledgeable. The nurses were also kind and listened…read moreto me as I explained my symptoms. They were thorough and asked me multiple times if I had any questions. I walked in as a new patient at 12:20 and left around 1:00.

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

I've been in Jacksonville for decades and gone to the beach yearly and never knew or had the need…read moreto know that the Jacksonville Beach has had a Baptist Hospital I had there in February and it was incredible the place is filled with exceptionally kind and supportive and helpful people. The concept of having surgery was nerve-racking itself, but they made it a smooth and comfortable experience. The doctors, the the anesthesiologist the receptionist were all top professionals in their field . I wouldn't hesitate to go back to Baptist Beaches ; if the need arises again !

I am very disappointed with the quality of care that I have received. I have felt abandoned time…read moreafter time with their staff. Many times I try to make an appointment, nobody is available to answer the phone. Or when I need prescription refill, I am told I must be seen prior to being eligible for refill which is totally understandable. However, my concern is that the physician will leave out of state for multiple weeks at a time and not reach out to her clients to inform them of her absence and PROVIDE ZERO RESOURCES OR REFERRALS leaving her patients without care and medication for an extended amount of time. When I share my frustrations, I am told sorry and I can be seen within 2-3 weeks. I don't even know how this is ethical but I wouldn't waste your time. You are only a number and not a valued patient with this practice.

Dr Gulani and her staff are very nice and professional. They get you in right away for appointments…read moreand the wait in office is 5 minutes or less. She has great bedside matter and truly cares about her patients. Highly recommend her