My mom had a wet cough for several days and wasn't feeling well. We researched urgent care…read morefacilities with good ratings. The dr was thorough, asked relevant questions, diagnosed her and issued a prescription. The overall experience was positive and we felt the Dr. responded to her needs. Hopefully we won't need urgent care again,but if we ever did, this location on Atlantic Blvd in Jax more than met our expectations.

I'm usually not the type to write bad reviews, but I wanted to share my experience, I came in with…read morea severe stabbing migraine, hoping to get immediate help. My boyfriend found this place because it was the closest to our home. When I arrived, the lobby was completely empty, so I expected to be seen quickly and I was, within 10-15 minutes.. but when you're in that much pain, even that feels like forever. I told the front desk I was in extreme pain and was literally trying to hold back my tears. Instead of offering any kind of immediate relief, they just asked a few basic questions about my weight and took my blood pressure. Then a nurse came in and said they would send a prescription to Walgreens -- no treatment, no attempt to help alleviate the pain on-site. I've had migraine attacks this severe before and usually receive an IV cocktail that helps. I was hoping for something similar, or at least something to manage the pain right away. Unfortunately, they don't offer that in this location and reason why I came in was to get some immediate help but no I left having to pay $180+ for nothing and I was just sent off to wait another hour at Walgreens for this medication. I left more stressed, still in pain, and extremely disappointed. Everyone was super nice but man our healthcare system really sucks :(

My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

With an appointment, there is hardly any wait. The staff is always friendly and professional…read more Usually, techs have trouble drawing my blood because I have small, deep veins, but each time I have come here, the staff used the right-sized equipment to draw my blood. Making appointments is easy online. The surroundings are clean and well maintained. This Quest is a winner all-around!

This place is awesome and answered all my questions. They are all mobile and met me in the privacy…read moreof my home. Reasonable price here in Jax. Had my results same week.

This location is really convenient. I've been here a few times. The check in is easy - you can do…read moreit on your phone or on the kiosk when you get there. They have a screen tracking who is next. The staff had always been polite and not overly chatty, which I prefer. They verify who I and and why I'm there. They always ask which arm I prefer and get busy. I prefer morning appointments and am in and out in less than 30mins - I think my record is under 10mins after checking in. Since it is inside Walmart I usually grab a snack on my way out. You know because I was brave

Tawana was amazing! Friendly and professional. Will be coming back here for bloodwork in the…read morefuture. Thank you for your kindness.

I had an appointment for my fingerprints. I was greeted by the employee when I walked in with…read moreanother customer. I signed in and was told I needed a mask. The next customer signed in for her appointment. I went to my car and retrieved a mask. The employee was waiting for me when I returned. I thought for sure I was going to get skipped but that did not happen. It took about 10 minutes and I was done. I was very happy with my service. The owner came in and we talked for a few minutes. I would recommend this business.

Came here with very bad Google instructions on the map walking around for 15 minutes trying to…read more suite the door was locked at the time of my appointment so of course how can I get into the building if they are sitting in their cars watching me walk around the building as soon as I come back around the building the owner if I have an appointment I say yes and she tells me that I'm late and that the door is to the right which is not clear because if you open the door, it's two hallways with many doors and there's no sign indicating where this laboratory is. She then tells me that I need a mask however nobody is wearing a mask at all so how can you enforce a mask rule when nobody else is wearing a mask except for me and then tells me to buy a mask from her or find a face covering in my car. I then ask her what her name is so I can then report her for being very rude and unprofessional and she refuses to give me her name, but I do have a business card And she will be reported to the better business burea. do not come to this you need fingerprinting, they are rude and disgusting and do not deserve .

Great choice for medical imaging. Facility is clean, nice and pleasant. Staff are friendly and…read moreprofessional.

I made an appointment online for a recent MRI at this location because it was the first available…read more This location is located off of Beach Blvd in a strip mall next to the Publix. The parking lot placement is a little weird, but there were spots available, but just beware the spots were tight. When I arrived I was quickly greeted. Since I did all the initial paperwork online prior to my appointment, the only thing I needed to do was pay when I arrived. In less than 10 minutes I was taken back by Miranda. She brought me back to a room, let me know what the process would be for the MRI and she also had to do the contrast (I was unaware that I was getting contrast in my arm). She did a great job and it was a quick and almost painless experience. The MRI took about 20 minutes from start to finish. Was it loud? Yes. They did give me headphones, but it doesn't do a great job of draining out the beeps. I was in and out of the entire facility in about 30 minutes.