I've had to go to this lab twice in the last week. While it's not ideal, it is convenient. My…read moreprimary care physician is located across the hall, so I was able to see her, she ordered a chest Xray and some labs. I walked over to the the lab. They now have two ipad kiosks that you have to check-in at. Once you check-in you can take a seat and someone at the window will call your name. Once they call your name, you pay, sign a few forms and then wait for someone to come and take you to the back to draw blood. I had the same woman twice and she was great. Because I have small veins she drew blood utilizing the butterfly clip, which made it easier to find a vein. It was quick and painless.

From check in thru departure, I cannot imagine this process being any smoother. today was my 6th…read moretime in the last several years for blood work and the efficiency and proficiency of the staff & process is consistently excellent.

I originally had a bad experience with this office but the CEO Derrick Neil was really kind and…read morereached out to make up for the bad experience. I got a full refund and he null and voided my remaining bill. I really appreciated him reaching out and taking care of me.

I received care throughout my pregnancy here and I wouldn't recommend this office. The doctor only…read moreseen me twice throughout my whole pregnancy. Waited till I was 34 weeks to refer me to the doctor i actually needed... Never got in touch with me about important details that I didn't know about was never there when I was supposed to see her.. I had to have attitude to even speak with her it's like they don't care about your health or concerns. The doctor didn't even know if we had met already. So I recommend a different ob office before deciding with them for the safety of you and your baby! The ultrasound tech is very professional and was very nice I liked him. But if you want your care team to actually be concerned for you don't go to this office for pregnancy care.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

My wife called the Dr. (Mark) ahead of time. She let him know that she had a needle phobia and…read moreasked if they could do a blood draw through the hand and with a small needle. He said of course and was super nice and she was feeling good about it headed in. When we arrived, there was only one female nurse around, not sure of her name, she had some cool tattoos,definitely no fear of needles. She asked me not to come in, but I listened as she not only inquired about why we weren't doing certain tests, but went on and on about why my wife and I should and why it was wrong that she didn't. Super unprofessional and very upsetting especially after not asking me into the room. I would not have let her speak to my wife that way and that is 100% between my wife and I and our Dr's, not the nurse whose job is to draw the blood. By the time she went to take the blood my wife asked if I could come in, she was a little worked up already BEFORE the needle, so I went in. I held her hand while she cried and was worried, and all the nurse did was give nasty looks and say sit still...and alright you're done, with the most sarcastic "congratulations" I've ever heard. Awful experience all around, go somewhere else where they won't try and pressure you for things that they make money on and where they might treat you with an ounce of care and like a human. Super disappointed, guess it can only get better from here.

Mark Hill is fantastic! He was so helpful, his customer service is on point and I was done in 10…read moreminutes. I highly recommend First Coast for any kind of blood work. Mark is so great at his work that I didn't even feel the prick of the needle. I will be going back here for all my blood work. Thank you, Mark!

Made an appointment for 5pm and checked in once I arrived; it took about an hour or so until I was…read moreseen. Breathing treatment, X-ray, medication and plan of action completed within the next 30 minutes. The doctor and staff were caring and accommodating. I would definitely come back again. My only gripe with the establishment is that many of the waiting room chairs have duct taped arm rests and damage.. it may be time to retire some of them.

The staff up front was welcoming, kind, and knowledgeable. The nurses were also kind and listened…read moreto me as I explained my symptoms. They were thorough and asked me multiple times if I had any questions. I walked in as a new patient at 12:20 and left around 1:00.

My visit with Dr. Lynn Cosentino, MD, and her staff was excellent!…read moreThey took me in almost right away after a bit of form-filling. The staff was clear about all the questions and processes and kept everything moving in a nice rhythm. They did multiple checks/tests and will follow up with me on some items over the customer portal but provided all the feedback I needed immediately. I highly recommend this office, staff, & doctor!

Right off the bat - it is super convenient. Secondly the support staff is very helpful and nice…read more The doctors are top-notch. Very nice facility that is local and welcoming.

I had a bad sinus infection and couldn't wait to get to my regular doctor. Nick and Kaitlyn were…read moresuper pleasant, warm and efficient. Urgent Care is my go to place when I'm unable to see my family doctor.

They were nice but not really competent at what you need from an Urgent care. The office is run and…read morestaffed by kids. In medicine, experience matters. I wouldn't go back.

Several years ago, I received the worst birthday present a woman could possibly receive.... A…read morebreast cancer diagnosis! I legitimately had no where to turn for advice as no other woman in my family had had a previous diagnosis. I've always strived to be the one to pave the path for others... but this isn't one I'd ever wanted to tackle. I was petrified upon hearing my diagnosis... invasive ductal carcinoma, among other foreign terminology... radiologist, core needle biopsy, mastectomy, estrogen & progesterone receptor, lumpectomy, tamoxifen.... Among countless others! Upon referral to The Hill Breast Center, several things became simpler to discern and choose the most viable option for myself. The staff that I've been assigned have been very gracious, supportive, helpful, understanding, knowledgeable, and informative medical professionals I've had the pleasure to encounter. From the lobby staff to the scrub techs, to the radiographers and all the way to the surgical team... everyone has been amazingly sincere with their every intention! I cannot say enough about the professionalism and dedication to excellence The Hill Breast Center employees have graced me with! I'm now 4 years cancer free and I owe it all to Baptist Medical Center in conjunction with The Hill Breast Center! May they continue to eradicate not only Breast Cancer but ALL cancer!!! #savinglivesonepatientatatime

Excellent care/experience this afternoon deserves all 5 of these shiny pretty in pink stars…read more The staff is always pleasant and helpful. They always answer all my questions in "Layman's Terms". Check in and preregistration process with Cynthia was quick and easy. She was very knowledgeable reviewing my insurance on file. 3D mammography in the Women's Imaging Dept done by Marcia. I appreciated her high level of care and attention to detail was outstanding! She was very thorough and you can tell she takes great pride in her career. She not only explained the entire process of what my visit was going to entail, but also showed empathy, knowledge and passion for the imaging industry. I am always impressed with her top notch service and compassion! I also appreciated that the radiologist reviewed my images while I was waiting and was given my results right away.... Win-Win!! ACR BI-RADS Category 1: Negative/No suspicious findings. The health care team always does a fabulous job following CDC guidelines. There are sanitation stations and the waiting area is immaculately clean. Do yourself a favor and go to Baptist Health Imaging for your annual mammography, ultrasound needs and spread the word to the ladies in your life that #mammograms save lives!