This is my hospital of choice. They're also kind and give excellent service. Dr. Travis Smith was awesome and CE. His nurse was awesome as well. They diagnosed my problem gave me medication to make it better and I was only there for an hour 03/12/2026 read more

Came in for treatment and the doctor fixed half the issue without seeing the other part. I just noticed he didn't do the whole treatment, and now I have to go back again after 2 weeks and they want to charge me again!!! It's the doctors fault. read more

If you're looking for someone to write off all of your medical issues, come here!! And if you decide to come here, ask the registrar to double check the price given to you. The screen said $250 and I asked them to show me why it was that expensive and suddenly the price changed to $77. read more

Thought I'd broken another bone, so I returned here. It's very convenient and super easy to get in and out. Luckily nothing is broken. I just wanted to say how great a team they have here! From security at check in, the cleaning crew, RN, Dr Kennedy and X-ray staff. Thanks so much for your kindness and care today. Shout out to you and all read more

I've been to many emerge rooms, and by far they are the most caring! they do any tests needed and comfort you in time of worry.

My wife and I are on vacation up from Boston, visiting family here in JAX. No ones likes going to the ER but unfortunately my wife had too. We are both blown away by the service and quickness. They were able to treat my wife in under 2 hours! We are so very thankful to all of the staff for helping my wife and saving the 4th! read more

Went to this er hoping to regain my man hood and after waiting in a exam room for over 30 mins the we doctor came in and told me that they can't not get me a refill on a Tadalafil and I would need to go see my primary doctor. read more

Very quick service, staff was extremely helpful communicative, updated us throughout the night, gave detailed information on all the procedures that are taking place or pending and never left us wondering what the status and the next steps for care. Could not have asked for a better emergency care experience read more

The doctor himself was nice. The problem was with mrs. Angela I believe her to be her name. I'm homeless and living in my car and believed to have heat exhaustion. Ems took me to this ER. As I was checking in telling her what's wrong I ask her to state I also have a rash when she looked she said that I more then likely had scabies! Then she goes to start my Iv and is rough with inserting the needle. As the Iv is going I talk to the doctor the doctor said i definitely didn't have scabies. Then mrs angela proceedes to come in with discharge paperwork and a bus pass for me..after she said the hospital doesn't help with transportation. Thankfully I asked the doctor about it. Then she proceeded to RIP my Iv out of my arm even though I still had 1/3 of the bag left of fluid. read more

Memorial Emergency Center - Bruising from where she ripped out Iv - Medical Centers Near Me - Jacksonville, Florida

This hospital is behind on tech. It's an inferior hospital compared to others local. Don't go there

I have ALWAYS had a great experience here but I'm currently in the waiting room crying because my Aunt was in so much pain and that's why I brought her HERE . She messaged me and told me the doctor said she could come back . I told the security that and he went back to check he comes back with a full attitude and tells me it doesn't matter what she or I say it was up to the nurse with the WORST ATTITUDE that I immediately broke down into tears which he proceeded to tell me I just needed to calm down and go sit down somewhere . I mean the reason for my emotion was because the lack of his and just how crude he was and he wouldn't give me his name . I hope they get better people like there was before . If this is any indication of how things have changed because of new people I suggest you go wait it out at a regular emergency room . This isn't a temper tantrum this was I'm concerned for my Aunt as she had underlining health issues and the doctor had just told her I could come back . Please do better people in this field are supposed to CARE THATS YOUR JOB ! Do better . read more

Memorial Emergency Center - This man when I asked not to get an attitude he pulled down his glasses and told me to go sit somewhere.Like intimidating me. - Medical Centers Near Me - Jacksonville, Florida

I came in here a couple nights ago and was treated by two nurses both named Melissa. I've honestly never had a better ER experience. I ended up being admitted to the hospital but they were so kind, patient, and helpful. I hope I'll never have to come back but at least I'd know I'd be in good hands. read more

Came in for a dog bite and was helped almost instantly. I didn't get the name of my nurse but she was great and same for the dr I saw. Everyone was very polite and explained everything thoroughly. I told them I didn't like IV's, so the nurse checked both my arms before even considering sticking me. I also ALWAYS bruise when getting one, but 24 hours later and there's barely a mark. I've never had a nurse take that much time to make sure I'm comfortable. I read the reviews and I saw most were negative, and my experience was the opposite of those. Even the security guard was insanely nice and offered to help check in because my injury was on my hands. Definitely recommend this place, I've always gone to Mayo ER but I will definitely be coming back to memorial if I ever need too(hopefully not) read more

My husband took my daughter, the express care on Atlantic/Kernan this morning, she was there to get her back looked at. The entire visit was unpleasant from the moment they walked in. Security did not speak a word, just held out a glove. When asked what it was for he said, to check in. Xray tech was rude, "well, you have to get up an walk" when she went to get my daughter. She took a call on her cell while doing her Xray. Dr. did not even speak to my daughter after the results came in, he caught my husband at the exam room door, "nothing is broken" and kept walking. You would think he would go in and speak to the patient. The nurse checking her out handed the discharge paperwork to my husband and 3 Motrin to my daughter and told them they could leave whenever they wanted, she did not go over the paperwork or advise my husband that a prescription was called in for us. We requested a Dr. note for my daughter school and work. Diagnosis was a bruised back, no broken bones and the note says she can return to school on October 19th (in 11 days) and work October 21st ( in 13 days)? That seems a bit excessive. My husband said that the painters onsite were more friendly than anyone on the medical staff he came in contact with. Arrival 11:15, discharged 2:30-ish and the entire visit was all so un-welcoming. I will drive an extra 1,000 miles before I ever step foot into a Memorial facility again. read more

I took a friend to ER to get stitches on her lip for a cut. Our wait time was 5 minutes. The staff were kind and knowledgeable. The doctor was very careful about the stitches. Explained what he was doing, step by step. What I liked was that we had questions and they were answered promptly and kindly. At the end of the visit, there was a computer setup to fill out forms and talk to a nurse via remotely about billing. Very advanced and easy to use. read more

I walked in to get my neck checked out and I have never been here before and first thing I saw was security behind a desk so he immediately looked and spoke like he hated his job he directed me to where I check in ... I have only been here for 3 mins already wanting to go someplace else... also it's 9:30am there is only 4 of us here why this man in front of me in a wheel chair looking like he about to pass out has not gotten taken care of .. feels like he been here for awhile after I write this review I'm out ‍ read more

This was my 5th visit in the last 3 years, and I will always go here when I have an after hours problem. The staff is wonderful and not once have I ever had to wait. I am always in and out very quickly. And they are very thorough. Also Rodney is my favorite Mexipino and even though I was in pain, made my experience very enjoyable. I highly recommend this location. A++++ read more

I came here after cutting my hand working on my car. They got me right in. They were very nice and helpful. Answered all of my questions. Hopefully this doesn't happen again but if it does I will come here. Thank you all. read more

I don't know how these situations normally go, I can only speak from my experience, and in my situation. A door at work ripped open my big toe, when I was entering the building at work. I'm a tough bird, so when it took a maxi pad to try to contain the blood, I knew I needed medical help. I came here because of the complexity of the wound. The Dr was not very "warm", and I tried to make light humor to relieve my nervousness, and that effort was worthless. The Dr was really quite smug. The Dr had to inject something to numb my toe for stitches, and this sent me through the roof! A horrible experience! I am tough, so I just grabbed the side rail of the bed and moaned out loud, and stayed as still as humanly possible.Then, the stitches came- 9 of them. The only thing more painful than that process was, (and I won't comment on how HORRIBLE my United Health Care coverage is), is that I paid 900.00, AND an entire year (Yes, an entire year!!), I received an additional bill of 1010.00. Yes, so with United Health Care coverage and discounts (LMAO!!), I paid 2000.00 just to have my toe stitched up folks!! We should NEVER find out 1 year later, that there is an additional bill of 1010.00!!! EVER!! There is no excuse! Since when, does it cost over 2000.00 to stitch up a wound??? This is out of control!! We must DEMAND transparent and up front costs, for medical care. This is the only bill that I have, that I cannot control, and make comparison shopping for. We have no idea what the cost is, until we receive the bill! AND, a year later???This is way out of control!!! I seriously resent having to pay this!! read more

Let me start out by saying the nurses were amazing. But the PA not so much. They did several tests as soon as I got there. But I was there an hour and a half before the PA came in and when I told the nurse I have not seen anyone other then nurses she looked very shocked and the the PA came in. When she came in she looked at my throat that's it did not look in my ears did not listen to my chest nothing. I thought that was rather strange. I think when I come to the ER I would rather see a Dr then a PA that apparently doesn't like to see patients anyway. read more

They said they take our insurance but their doctor group didn't and didn't explain that so we were charged $1,800 out of pocket for a PA to attend our child for a minor playground injury. read more