Amazing care, wonderful staff, I wouldn't go to another place after the great experience.read more

I was recently seen at University of Florida Health - Jacksonville Neurology. I scheduled an…read moreoutpatient physician office visit in Neurology. I requested a good faith estimate multiple times from Billing, Neurology, and Customer Service. I did not receive one. At the date and time of my appointment I was informed there would be a hospital fee in addition to my office visit fee due to the location being in proximity to the hospital. I did not enter the hospital nor did i receive services there. I requested the removal of the fee due to the fact that was not informed in advance of the appointment and was never provide the price. I contacted customer service and billing and received no assistance. I then contacted the patient advocate. The response is received was that UF does not provide good faith estimates and does not notify patients of the hospital fee at the location in advance of the appointment. The lack of price transparency and concern for patients financial burdens is appalling.

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

This is my first time here and the facility is so nice and clean and bright. There's comfortable…read moreseating in the waiting room in the minute. I walked in. I was able to check in for my appointment for a blood draw to be followed by an x-ray. I didn't get to sit three minutes and I was called for the blood draw lol. I was not by such a lovely woman who listened when I said I bruise easily and used a butterfly draw to make it easier. Just a prick. Seamless and quick then I walked out to check in for the x-ray where the experience was similar. I hope I can come to this facility again for some future things like mammograms, x-rays, and bloodwork. I would like to permanently break up with Labcorp. Employees here have all been free, friendly and helpful. The quality of care so far has been excellent.

Surgery centers are a new concept for my family. We've always gone to a hospital when someone…read moreneeded surgery. I accompanied my mother to the Southpoint surgery center for cataract surgery. Our initial impression was more of a pleasant surprise. She and I both envisioned mass chaos, but everything was very well organized. The physical location of the surgery centers extremely convenient & easily accessible from I-95 and J. Turner Butler Boulevard . Check-in was a breeze for anyone who understands modern technology. If an elderly person were to be there alone, they may have issues with the check-in process because it is all computerized. There were many different people there for many different surgeries but the wait time was minimal for my mother's Doctor and her cataract surgery. I'm uncertain how they choose, which surgeries happen in which rooms but I would think that similar surgeries all happened in the same rooms in order to keep the flow of patients moving quickly. The staff was all very cordial and greeted each patient with a smile on their face. The ones I witnessed were all soft spoken and genuinely concerned for the health and welfare of the patients they were with. The lobby, waiting room and what I could see of the receptionist's area was very clean and organized, but I was unable to view any of the operating rooms as I waited in the waiting area for my mother's procedure to be finished. From what it seems, surgery centers, streamline the surgery process, and look to be the wave of the future. This particular Center turned out to be a blessing for my mother, as she is quite anxious with anything medically related. She was pleased with the swift service and very thorough nature of the staff at Southpoint surgery center!

This is part Ownership:Dr. Chokshi. He did my first eye surgery-Glaucoma five years ago…read more I suppose the surgery does not last forever. Going to Dr. Fredeil this time around. I really like her. She treats many of my friends and they like her. I feel like I will be in good hands here at the surgery center. Pros: great doctors here. Thank God for great ones. They are the best place to have surgeries(in/out patient). Cons: I thought they would file for my insurance. No, they want money up front. I am having both eyes done. Cataract/Glaucoma surgery. I will be out-under anesthesia. Say a prayer for me in late August, for the surgery.

Long wait but worth it. Dr Daher did a good job diagnosing by condition. BRAVO ZULU !!!read more

I recently selected Family Medical Centers - Southside as my new primary care location. I was…read morecompletely and totally impressed with Dr. Daher and her entire team of medical professionals. Dr. Daher took her time with me, asked me pertinent questions, focused on my medical needs, listened to my questions, provided excellent care and clear instructions. I stole some of this from another patient because I am enamored with the care I received. I'm not sure about the negative reviews and their experiences but I am happy to be with Dr. Daher. I'm impressed with her knowledge and processes and have referred her to family and friends. Highly recommend!!!

This is my hospital of choice. They're also kind and give excellent service. Dr. Travis Smith was…read moreawesome and CE. His nurse was awesome as well. They diagnosed my problem gave me medication to make it better and I was only there for an hour 03/12/2026

Came in for treatment and the doctor fixed half the issue without seeing the other part. I just…read morenoticed he didn't do the whole treatment, and now I have to go back again after 2 weeks and they want to charge me again!!! It's the doctors fault.

Had to take my mom to the ER at Baptist Medical Center downtown…read more They were able to assist her very quickly and were able to get to a room within 30 minutes. All the nurses and staff were very friendly and helpful! Zero issues or complaints on my end! They decided to admit her after about 5 hours. She was moved to a hospital room around 12am. At her room all the nurses and staff were very friendly and helpful. They helped mom and was very patient with her because mom can have an unpleasant temper at times ( if you know what I mean). They never lost their composure and always stayed professional!!!! The hospital is somewhat difficult to learn how to get around but after a few days it was that bad. Advice: park in P2 garage and go to upper level 3. The covered walkway takes you from garage to second floor of the hospital. I definitely recommend this hospital! I have heart issues myself so if I had to come here for medical needs I would feel very uncomfortable with it!

I wish I could give 0 stars! My mother passed out several times that evening, and I called 911 at…read moreapproximately 8:07 p.m. The ambulance arrived around 8:20 p.m. We were told that we could not ride with her in the ambulance, but that we could follow behind to the hospital. When we arrived, we were instructed to go to the ER waiting room, let staff know who we were with, and that once my mother was placed in a room, we would be able to go to the back. While my sister and I were in the waiting room, a staff member called my mother's last name, told us she could now have two visitors, gave us a pass, and used her key card to let us in the back. Once we walked to the back, a tall man in scrubs immediately stopped us, put his hands up, and questioned why we were there. We explained that we had just been called and shown a visitor pass. He said we should not be there and then brought over another woman, who also spoke to us in an aggressive and dismissive manner. After we explained multiple times that we were following the instructions we had just been given, we were eventually allowed through. As we walked toward my mother's room, one of the EMTs grabbed my arm and said, "You know you're not supposed to follow us here." I told him I did not know anything about that, that I was only worried about my mother, and that we had followed the instructions given to us. He then became more aggressive and got in my face. This was an extremely upsetting experience. My mother was having a medical emergency, and instead of being treated with professionalism and compassion, my sister and I were met with hostility, aggression, and disrespect.

This place is not worth the money you're about to gift away. Called the hotline to discuss the a…read moreterrible priapism situation and he acted like it wasn't his problem. His words of encouragement were the me to get on the bike and try again. He completely downplayed the pain that I went through and made the sly remark that it did not matter because I had already paid for the medication. That's such a slimy used car salesman response. I only received one call three days after the purchase. Since then, radio silence. They feel like they do not have to deal with me because all sales are final. That's not the proper way to do business. They don't believe in their own product, why should you? Fun fact, in less than two months, they've had one salesman and another EMT quit that place. People just don't walk away from good jobs.

Moving to Florida from New Jersey I needed to find a new primary care physician. I was lucky enough…read moreto get a great recommendation in regards to Memorial Family Medicine, specifically Dr. C. Ian Aguirre. I had the pleasure of meeting Dr. Aguirre in regards to my hypertension and from day one he has demonstrated excellence in both the professional aspect of his job and also engaging in a personal level of conversation. I am also impressed with the mobile app of making appointments, seeing results, medications, and your history with a press of a button. HEALOW is the name of the app that stands for Health and Online Wellness. Great doctor with passion for what he does. Kudos!!

I was trying to make an appointment with Dr Krishna since I was assigned to her by my insurance…read morecompany Wellcare. Breanna picked up my call to make an appointment and then as soon as I told her that I have a new insurance card from wellcare medicare, she cancelled the appointment by saying that she don't accept that card, Even though WELLCARE MEDICARE itself told me that Dr Krishna is our in-network doctor. Breanna was extremely rude and didn't bother to care about me and hang up the call.

My mother was admitted to this facility for rehab after her surgery and they were not following the…read moredoctors orders in terms of number of therapy sessions per day, they weren't bringing her ice as the doctor ordered, they weren't elevating her leg and she only got one bath per week, when the doctor said it should be three times/week. Also, the phone system often didn't work and they were leaving her on her own to try to make it to the toilet, when she was just three days from the surgery. I'm giving them two stars, instead of 1, or zero, because when we requested the assistance, she got it. My mom also thought the therapists were nice. So, as long as you can stay on them to properly assist you, you will fare OK, but if you can't monitor them, or if your loved one can't assert themselves, I'm not sure they'll get the care you expect. My Mom's doctor said he will not be recommending this facility to his patients anymore after my Mom answered his questions.

I am going for my second trial with them. Sarah and Ema are wonderful. They answer all of my…read moreconcerns and questions about the testing. I have met two doctors here as well, both were great. I have applied with a few other places, but none are as personable like Encore. If you want to help mankind, this is the place to call. Tell them Rebecca sent you. They have several trials that go on at one time. Recommend? Yes

Great and quick response. Excited can't wait to see the business grow. Nice instructor, reasonable…read morerates, personable, the main thing a Christian environment, Safe, loving and affordable. So we thought about our clients when we followed our calling to help the people who needs a little help with a trusting and loving also a experienced provider to the lovely kids. Let's gooooo!