I am not an attractive man. That said, imagine my surprise when I was greeted with a smile and…read more"Hang on just a minute baby, I can't open until exactly 7:00." Which was followed by the door opening at exactly 7:00. "OK," I thought, "It's still dark, Vampire's got some energy this morning." One Vampire was bustling around, trying to get a signal to log in to their obvious Space Vampire network (imagine something like AdMech from WH40k but with nothing but blood instead of machinery), and although only intermittently successful, kept up such great banter with me I began to wonder If I, too, was part Vampire. As mentioned, I'm not what one would call "good looking". At 7am, as a skinny, bald, old dude with big ears and skin that's so pale I'd be transparent if not for freckles and moles, I could perhaps put out an aura of being undead. Zombie, maybe a ghoul from Fallout, or perhaps a little Beetlejuice mixed with a lot of Elmer Fudd without the penchant for hunting wabbits. I believe that the connection we had as undead-likes may have been a part of the contagious happiness. Or maybe this lady was just cooler than the other side of the pillow (RIP SS). It was the latter. Both ladies that morning made getting labs drawn an absolute joy, and that's not hyperbole. We were joking, laughing, Miss Dee was my phlebotomist, and after chastising me for not drinking any water or anything (she didn't want me to get dehydrated), she stuck me and continued the laughter. Before I knew it, we were done, I was leaving, and I felt better than I had any right to. Miss Dee and her companion, whose name I did not get, deserve every bit of praise I can muster. It's approximately 24 hours later, and I have to look hard to see where I was stuck. Amazing. 11/10 Vampiring by Miss Dee, would totally be deblooded (Dee-blooded?) again.

This location is really convenient. I've been here a few times. The check in is easy - you can do…read moreit on your phone or on the kiosk when you get there. They have a screen tracking who is next. The staff had always been polite and not overly chatty, which I prefer. They verify who I and and why I'm there. They always ask which arm I prefer and get busy. I prefer morning appointments and am in and out in less than 30mins - I think my record is under 10mins after checking in. Since it is inside Walmart I usually grab a snack on my way out. You know because I was brave

My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

I went in for some Blood work on 04/02/26 check in was easy. I only waited 10 min, to get Blood…read moreDrawn. The staff was kind, courteous, and very efficient. My technician Monique was amazing and stuck me like a pro. Quest, you're doing a good job here keep it up.

Very rude and unprofessional. They showed no care in explaining the process or providing helpful…read moreinformation. I ended up walking out without getting anything done.

Make sure you have an appointment and use their app! Checking in is much faster than going in and…read moreusing the kiosk. Your name appears on their list instantly and you're able to find a seat and chill. I usually go to another location but this day I was at home and this was the closest one to me. First off, I had the address and you can see the business name on the shopping center sign but it is not on the building itself. My appt was at 9am and I went back about 9:15am. They had others scheduled at the same time but they were in and out of there pretty quick. I just needed a blood draw to check my numbers and the phlebotomist stuck me in my arm perfectly in spot that others struggle to find a vein. That's amazing. I was out of there in record time. And the best part of it is that I got my results back the next day. Thanks Quest!

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

In at 1p for a migraine. Never been here, check in process was easy. Given an estimated time frame…read moreto be seen at 1:23. Pulled into pre-exam room at 1:15, checked out with a prescription at 1:37. Only suggestion would be to lower the music in the lobby. With a migraine, the noise was a little too loud, but I was also sitting near the TV.

My mom had a wet cough for several days and wasn't feeling well. We researched urgent care…read morefacilities with good ratings. The dr was thorough, asked relevant questions, diagnosed her and issued a prescription. The overall experience was positive and we felt the Dr. responded to her needs. Hopefully we won't need urgent care again,but if we ever did, this location on Atlantic Blvd in Jax more than met our expectations.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Nice and clean location with plenty of parking. It's located just off Philips Hwy…read more The staff are super friendly and helpful, a special shout out to Allison in lab!!!! Thanks to you all for being so patient as I lost my email with the registration number, doh!!! The only problem I had was the " wait where you're comfortable " process. After checking in- the text message I received directed me to recheck in again once inside. Then after contacting my prospective employer about the registration number I still had to wait about 25-30 minutes. All while I was holding my pee for the drug test. My advice, just go inside and DO NOT delete the email with the number on it from your employer, oh and don't hold your pee- just go ahead and go an hour before your appointment, LOL

Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

Easy to make an appointment and check in, quick to get me back for my blood draw, and great level…read moreof care and support during the process! Herman helped me stay comfortable by chatting and checking if I was okay. I was so happy the process went smoothly from appointment to checking out.

Quick. As painless as it could be. Nice staff. (The lone…read morereason not to give it a deserved 5 is too many ppl may start going to this one.)

If you make an appointment, this place is a breeze. I…read morescheduled online and then checked in while I was in my car. I sat in my car maybe 5 min, and they texted me when it was time to go in. I walked in, and they called my name immediately. There were several walk-in people still waiting. So, make sure you make an appointment. Not just walk in. I was there for bloodwork, and the lab tech did a really good job, and it didn't even hurt. And I am a bit of a baby about getting blood taken. So that's saying a lot. I would definitely go here again.

came in at a walk in and was in and out in 10 minutes. super quick and staff was very nice.read more

The ladies at front counter are kind and helpful but the scheduling is awful. First once you…read moreschedule expect several texts and phone calls demanding you confirm, reconfirm and rinse and repeat. They are very inexpensive and it appears they have a high demand. But be prepared to spend a couple hours waiting for your imaging. It truly is ridiculous. Again, the staff are all kind and I assume they are constantly barraged due to the overbooking but it's not their fault

Wow! The registration process for getting ANY test done gives new meaning to lack of continuous…read moreimprovement. Lady at the front desk (always) moves like we are all being compensated for sitting here. Going on an hour post signing in and I've yet to be given the paperwork I'm certain they will want filled out. Why? Patients can be completing them while they sit around idling waiting. Simply ridiculous. Get it together as without patients, you would be unemployed.