Cancel

    Open app

    Search

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shayla B.

    I've come to Quest Diagnostics a few times now, and for the most part, I have generally had a good experience. At certain times, one of the receptionists has gotten a little snooty. Other than that, the staff is really great; especially the phlebotomists. It's best to schedule an appointment if you can because this place can get PACKED, especially during peak hours which is around lunch time. I've waited for an hour and a half one time because I walked in without an appointment. If you make and appointment, you will save so much time and hassle, trust me!There's lots of seating available, but they can get full when it gets super busy. You can check in using the computer screen at the front desk and they will call you up if they need any additional information. The rooms and restrooms are kept really clean. The phlebotomists that I've worked with have always been very professional and courteous. They are quick and they make you feel very comfortable even if you are afraid of needles. It's a great place to get your lab work done.

    Close door, nobody to help you, not a way to communicate with anybody.

    Not only they don't answer their phone. It's near impossible make an appointment. They say walk-ins available. Nobody helps you. The self check in system does not work. Nobody is there to help you, they don't open the door. They close before the hour is posted.

    Check in area

    See all

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe L.
    3
    107
    58

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Elizabeth was great my appointment was at 3pm by 3:30 I was out :) very professional place clean been here two times both times was great!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Waited an hour to have a simple 5 min blood draw. I won't be returning to this lab.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    No record of my appointment - always an excuse & wait, but never an apology. Worst Quest location ever!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom B.
    0
    17
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Quest Diagnostics

    You might also consider

    Labcorp

    Labcorp

    3.6(25 reviews)
    0.0 mi

    I would have given 5 stars but you do have to wait! Not that... that shouldn't be expected. It's…read moreblood work and such. Which does take some time to draw. You don't want them to rush! LOL! You check yourself in. It's all pretty simple. There isn't always someone working the front desk. So, if you have questions... expect to wait. Otherwise it's a good experience. Unless you are afraid of needles. My phlebotomist was Arie and she was AWESOME!!! One poke and no pain! She got it on the first try! No bruise! Which isn't always the case! (Which is why I am glad I don't have Kaiser anymore!) I will definitely come back to this location again.

    If you're reading this, YOU NEED AN APPOINTMENT…read more You may not get in if you don't have an appointment. I thankfully got here right at the opening and they graciously let me in. So thank you to the staff here. But if I had come in any later I doubt I would have gotten in. I had to fast for my blood testing and also this weird breath test thing I had to do. I didn't wake up and not drink even a drop of water or brush my teeth for nothing. So yes I am very thankful they let me in. Blood tests are fast. The breath test took some waiting of certain amounts of time pre and post drinking of a special drink you have to drink. Its was really easy and streamed lined and I was out very fast. I have to come back for further follow up testing and yes, I made an appointment.

    Photos
    Labcorp
    Labcorp
    Labcorp - Very clean office! Great staff!

    See all

    Very clean office! Great staff!

    Labcorp - Lafayette location closing Monday.

    Labcorp

    2.2(75 reviews)
    4.0 mi

    Thank you Shanice Brown at Lab Corp. A terribly busy day at the Lab today, but Shanice always had…read morethat smile and patience. She took the h time out to thoroughly explain to me the proper way to collect the specimens for my 4 year old granddaughter. It made the procedure easier and uncomplicated. Kudos to you Shanice Brown.

    Unfortunately my experience here was one of the worst bloodwork experiences I've had. The front…read moredesk was unfriendly, understanding that it's during the holidays but you are a service, you should be kind to your patients. As a pregnant patient, I had a fasted draw at 1:45PM because all of their morning appointments were taken for weeks out. They got me in at 2:45pm and it was like being herded like cattle - called up a handful of names and brought us inside to wait in a line for a room My phlebotomist was kind, but felt very inexperienced. When she saw how many vials she needed to fill, she got some one else to double check which did not make me feel comfortable. She missed my vein for at least 2-3 minutes and after expressing it was very painful, I had to have her remove it and ended up leaving because the pain radiates up my entire arm. It was one do the worst bloodwork experiences I've had. I've never had issues with my veins and I've even had an IV put in during transit! Esp being pregnant and having to fast for so long, on top of them not getting me in for another hour after, it was very hard to stomach. I decided to use GetLabs and pay the extra money for a phlebotomist to come to my home, which was a much better experience.

    Photos
    Labcorp
    Labcorp
    Labcorp

    See all

    Mobile Med - Delivering compassionate care in a supportive, nurturing environment while ensuring specimen integrity at the pre-analytical process.

    Mobile Med

    5.0(9 reviews)
    3.0 mi

    I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

    We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

    Photos
    Mobile Med - Mobile Phlebotomy avoids your exposure to potential illness in a hospital or lab setting and eliminates the need to travel.

    Mobile Phlebotomy avoids your exposure to potential illness in a hospital or lab setting and eliminates the need to travel.

    Mobile Med - Woman-owned and operated with over 10 years of experience.

    Woman-owned and operated with over 10 years of experience.

    Mobile Med - We take pride in your care.

    See all

    We take pride in your care.

    Labcorp - Main entrance with a check encounters.

    Labcorp

    2.4(46 reviews)
    5.0 mi

    LABCORP * 1 star. PATRICE ***** 5 stars…read more I wish there were a separate page on which to give a review for a staff person. My two stars are just two of the five and more stars deserved by the hard working, patient staff members working this last Saturday, March 14 morning at this way understaffed location. They deserve five stars for their courage and courtesy. The gentleman at the front desk was, you could sense, way overworked, but holding up well despite all that, and maintaining his courteous, patient self. Thank you, sir! I want to ESPECIALLY commend PATRICE, my technician (I so hope I remembered her name correctly), for her professionalism and her caring interest in her patients. While drawing my blood, Patrice inquired about my amount of daily water intake, I think because my veins are small and difficult to see well. And she proceeded to discuss with me ways to get enough water each day. She was kind, cheerful and interested in me as her patient. This kind of caring is rare. Her draw was also painless. Now back to Labcorp issues. My husband and I have been using this lab for a long time, starting with its location within the hospital building. We have watched it fall off a cliff as the corporation has become way understaffed. Last year, with an appointment, I waited forty five minutes on a Saturday morning for my fasting labs. Yesterday I had a 9:30 a.m. appointment. I got there at 9:15, did my sign in from the car by their new texting sign in system, and got texted right away to come up to the desk inside . My heart rose! The lab lobby was just jammed with patients. My heart sank. But I got called for desk sign in immediately! My heart rose! I did about five more minutes of sign in at the desk, and then got called for my draws within only about five minutes (interestingly, along with several other patients.) My heart sang! I was hopeful! BUT THEN, I waited for a full half hour in the blood draw room. My heart and my hopes for a Labcorp revival plummeted! My husband had a 9:35 a.m. appointment, and waited in total, about 40 minutes to get tested. It would appear that Labcorp is trying to streamline patient processing time by putting in new, automated patient sign in methods, and perhaps changing their patient call in process (8 patients called in at once?) But without enough staff it's pretty useless, besides adding to our overly robotic life experience. There have been many signs of employee burnout over the past year or two at the desk, as well. I truly feel for anyone trying to work for Labcorp these days. One would think that somehow Labcorp could lower their profit goals just enough to provide the kind of quality service that people need. John Muir, WHERE ARE YOU in this matter that is affecting so many lives? We at least need other lab company options. Has Labcorp become a monopoly? We are genuinely puzzled. But again, PATRICE, YOU ARE AN ANGEL! YOU ARE THE ORIGINAL REASON FOR MY WANTING TO WRITE A REVIEW! I hope you can see it through to where Labcorp and John Muir get their act together and can once again provide good service and a really good work experience to worthy employees like you! Thank you for being there!

    This review is for Erika V. I have been going to Labcorp for many years, and she is truly the…read morereason my visits there have gone so well. Whenever she is the one helping me, the experience is always a positive one. Whether she is drawing my blood or handling my paperwork, she is consistently kind, patient, professional, and excellent at what she does. That means a lot to me, especially because I often have a lot of tests, which can feel overwhelming. She always handles everything with so much care and understanding, and it truly makes a difference. Also, for anyone concerned about wait times, having an appointment usually makes the process much smoother than walking in.

    Photos
    Labcorp - Sign

    Sign

    Labcorp - Lobby

    Lobby

    Labcorp - Blood draw room

    See all

    Blood draw room

    Quest Diagnostics - laboratorytesting - Updated May 2026

    Loading...
    Loading...
    Loading...