I bring my Dad here, pretty much every other week. It's always so easy and the Tech is amazing! She is caring and spot-on when drawing blood. We couldn't ask for more. read more

Had a awesome experience! There was only one lady working and everyone and their mom was in there. People were just giving attitude and this lady was just so positive trying to help people the best she could. Then it was our turn. I was late by 10 minutes. "My father's appointment" And I was a little upset. I can only help him once a week because I live down the hill. She cooled down the situation and worked us in. I felt so bad. She is awesome and despite her being the only one working and putting up with peoples attitudes. Including myself. She takes care of business! Thank you so much Rosalie! I suggest making an appointment. Helps everyone out. read more

Arrived as a walk-in at 9:30 am on Ftiday the 7th of October 2022. Was told they were booked up for the whole day but there was no one other than myself present there. The light was off in the clerical/administration area. Went to another facility and and got my business taken care of quickly and efficiently. QUEST...never again. read more

If you have an ounce of self dignity, not use this lab. The place is an absolute shit hole and the customer service is horrid.. call the customer waiting area smell of urine and feces. I look technicians are rude unfriendly. read more

I'm very happy that my little one's appointment went so well! Making an appointment was easy online. We were able to get an appointment in less than 24 hours, so same day basically. I think her name is Tia, per the certificate next to the chair. I forgot to ask because I was so focused on my little guy and was anxious about how he would do having his blood drawn for the first time. She asked me to hold him and explained how best to do so in order to keep him from jerking or pulling away. First stick and several tubes later... it was all over! No tears. No screaming. Probably took less than 60 seconds. The other tech overheard and saw how little my son is. She was very impressed by how well he did. We (I asked and he answered) recited all the planets in the solar system while his tech collected all the tubes of blood. The other tech gave him stickers and talked to him. She was super kid-friendly. It was a very good first experience for him, I think. He didn't want his tech to put the bandaid on, but he let me put it on his "boo-boo", then he showed it off proudly to his daddy and grandpa at home. He deserved some ice cream and fries after that! I'd definitely take him back here, if he needs blood drawn again. If I need lab work done in the future, then I'd go here also. Efficient and easy to make an appointment, but I just didn't like having to wait outside with my toddler when the waiting room was empty. A pregnant lady was waiting outside also. The door was locked and we had to wait about 10 minutes for the techs to let us inside where they checked our temperatures before checking in and taking us back. There is no receptionist, so the techs have to do it all. Also, the location is not so easy to find from the main road unless you're familiar with the area. Minus a star! I had to turn around to park, then saw the small posted signs to lead you to their door. I felt safer when the pregnant lady walked up and it wasn't just us in this dark, hidden place where all the other offices appeared closed. So, location is meh. And, maybe the doors are not locked outside of a pandemic. Not sure, so I'll give them an 4 1/2. read more

Quest Diagnostics - Entrance door - Laboratory Testing Near Me - Barstow, California

Cant say it was a bad experience.. I had an appointment here and got done almost on time. If anything it's more quest than the lady as they make you stand outside in the blistering heat with no doorbell, phone, no camera, and says "don't knock" but how do you know I'm here?? Super odd.. Other then that the girl wasn't as bad as mentioned previously. She was nice to me and the only one working so cut her some slack.. read more

As always, excellent service! Awesome staff, appt on time, gentle blood draw, thank you Quest Barstow!

A few years ago I would come to this location and it was run very well. They were organized and professional. Fast forward to present day... I went in a few weeks ago for a glucose fasting test. The women at the counter were having a conversation about one of the patients, talking badly about that person, making fun of her. I signed in and asked a question and the younger girl smiled and in a very condescending and sarcastic way, answered my question. Ok, so I shook it off, whatever. I drank the mix and sat there, and for an hour they were still talking crap about patients. Finally my hour was up and it took the girl 20 more minutes to call me back to draw the blood and stuff. She used all her brute force to insert the needle into my arm and it left a horrible bruise for over a week after. Today I went in for another glucose test and no one was at he counter. I signed in and waited about 10 minutes and when the woman finally came out, she was very rude and kicked everyone out of the office because she needed a 15 minute break. I understand that people in the workforce are entitled to breaks and lunches, no biggie. However, the way she went about it was extremely unprofessional and I will never go back to that place. It sucks because Quest Diagnostics used to be a great lab. read more

Do not go to Quest for lab work. They are always short staffed. Recommend Labcorps, they are always fully staffed or at least have more than one person working. This will be the last time Quest will be used. read more

I would recommend to use different lab. Only one person working at lab. Too long waiting for services. Even though you self check-in, the same person taking your blood also enters info at the front desk. Poor service. Way too long to be serviced. Will see about trying to go to LabCorp in the future. read more

If I could give a zero rating I surely would have. The staff that work here is very unprofessional, unfriendly including not skilled. I was stuck four times by two different workers. SMH! Also, no apology offer for the trouble of them not knowing how to do their job properly. Please don't visit this Quest! Horrible Experience! read more

Probably the worst place ever. Rude and unfriendly desk lady, tossing paper, stating she needed more info and walked away without telling me what info. I asked her, and she came back to say she has a lobby full of people and I need to get her the Doctors info. It's all over the paper. She walked away. I told her she didn't have to be so rude, and as I left, (without getting my blood work done) I noticed 1 person in the "full" lobby. Never again read more

Great office Ayasha always goes above and beyond for her patients!! Very gentle never painful!!

I went there not to long ago and the front desk lady was super rude. I walked in and said hi I have a appointment here and she said I don't think so with a very bad attitude and then I said why don't you think so and again with a very bad attitude she said just sign in. I signed in and it was maybe 30 minutes later I got called back and it was her again that helped me and she just had the worst attitude with me and was very rude. I would recommend going to a different place if she is still there read more

Their pad answer to your questions is I don't know. Over charge on copay and when you question them they wave their hands around and say I DON'T KNOW it's estimated. Estimated for $115.00 MORE than our copay??? read more

Reading other reviews from a year ago I see that this location could care less about the terrible service they provide. My daughter took my 2 month old granddaughter there yesterday because she needed her blood drawn to check her levels due to the medication she's on. She was just released from Loma Linda last Monday. She has a heart condition. This girl made her wait then told her she didn't have the referral from the doctor, wouldn't call them so my daughter had to. She was told she was busy and couldn't help her. The referral was faxed right over. She still waited a long time before she was helped. The other people there got sick of the service she was providing and walked out. When she finally took the baby back to get her blood drawn, this so called professional couldn't do it! So she called the Victorville office have them do it today but never sent the referral to them! She told my daughter to use a heating pad on the baby...incompetent, rude and should not be working with the public. I don't understand why she chose this profession if she can't stand waiting on and helping people. read more