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    Foundation Laboratories

    3.0 (5 reviews)

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    1 year ago

    The ladies are nice and make you feel welcome. It's nice and clean also. I love how the young ladies make me laugh.

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    2 days ago

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    Basa Jessica MD

    Basa Jessica MD

    2.0(8 reviews)
    1.9 mi

    I have seen every Nurse and Assistants in this office and I personally adored Sharon and Carol. If…read moreyou want to actually get an appointment with Dr. Basa, you may have to wait a couple of weeks but I believe she's worth waiting for. She is very thorough and she takes the time to listen to you. I have been going to Dr. Baba now for many years and she has treated both my son's and my husband as well. You just need to be patient with everyone of her staff because everyone in that office cares about the patients.

    As a returning patient for a second visit, looking past attitude of front desk staff I scheduled…read morean appointment. First visit, fyi, they tell you to come in and fill out papers and bring your insurance card before they schedule you. They can't verify your insurance over the phone or use email. My appointment for May was rescheduled without my confirmation that the time would work for a month further out due to provider being gone that day. A sick day understandable ok. I found this out when I called for my phone appointment: So I called into the office on the day it was rescheduled for a phone appointment due to Covid precautions (June 2022...?) and held for 20 min til they told me they would have the dr call me there is one patient in front of me. They run behind on phone call visits? You don't even have to turn over rooms or wait on people.. anyway. I never received a call back - I even double checked the first go round they had my correct phone number. I waited patiently to try to call them again to see what happened but they didn't answer the phone. This office has no voicemail available or answering service. I tried to call again yesterday and again got the error that their voicemail box was full. Hmmm. Something very odd going on here I've never heard of such a poorly managed practice since I haven't been able to see in person. I hope they get it together I can't imagine they have any happy patients if this is how it is for everyone. Looks like other reviews had similar issues.

    Jackson Lab Services

    Jackson Lab Services

    1.0(2 reviews)
    67.8 mi

    Serious concern with DOT testing procedures at this location. I arrived about an hour before…read moreclosing for a urine test and was not properly informed of the full 3-hour "shy bladder" process required under DOT regulations. Staff told me I only had until their closing time instead of the full window, and I was never clearly advised that leaving early could be marked as a refusal. Because of this, the situation appears to qualify as a collector/procedural error. Cutting the process short due to business hours and failing to properly inform the donor is not acceptable when handling federally regulated tests. This is not just poor service--this directly affects people's livelihoods. I have proof of my arrival and departure times. If you perform DOT testing, you are expected to follow proper procedures, not convenience. Updating my review after speaking directly with the lab. Instead of addressing my concerns professionally, the situation escalated. During the recorded call (after informing them it was being recorded), I was told: "You can come get a second test... read between the lines... you know the address, pull up if you want to." Given the context, this came across as a threatening and highly unprofessional statement rather than an attempt to resolve the issue.

    Warning: Worst place you could ever get your lab service done! Had a parental test done for my…read morebrother it's been almost 3 months and still can't get the results! They only caused stress, anxiety, and waste of time. Very poor communication and they only used excuses that they will have it certain date and time and when it comes to the date and time they don't won't answer you or they come with another excuse. I asked them for my refund so they don't have to deal with me calling them and bothering them every day (vice versa) they won't refund me so in other words I lost my $485 and until now I have received the results. DONT GET YOUR LAB SERVICE DONE IN THIS PLACE. If I could give them NO STAR at all, it would've been great!

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    Foundation Laboratories - laboratorytesting - Updated May 2026

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