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    Basa Jessica MD

    2.0 (8 reviews)

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    Hemanshu Patel, MD - Choice Medical Group

    Hemanshu Patel, MD - Choice Medical Group

    2.9(9 reviews)
    1.8 mi

    I had a very disappointing experience today with the office manager, Maria. I had a balance of less…read morethan $100, and she chose to address it in front of a waiting room full of patients, insisting that I needed to be put on a payment plan. It was incredibly embarrassing and unprofessional. I expressed to her how uncomfortable and mortified I felt, but she showed no empathy and did not apologize. Her attitude remained dismissive, which only made the situation worse. Patients deserve to be treated with respect and discretion, especially when it comes to personal financial matters. I truly wish I didn't have to deal with this kind of treatment.

    This office over books. I have trouble with transportation, in which I know this is not their…read morefault, however, you can never get a phone call to go through. No one answers. EVER. I have left messages, time and time again. They set up a phone visit with Dr. Patel, yet NO ONE CALLS ME. I have been waiting months on months to get an appointment for a voice call. NOTHING EVER GETS DONE. Do not use this practice, unless you don't want to be seen, don't want a tele health return call. This is just unacceptable behavior. I have called over 20 times on just one day and nothing, no one returns calls, it outrageous, when you seriously need some help. The office workers are awful.

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    Hemanshu Patel, MD - Choice Medical Group - Called three more times. To finally get transferred to the department and for them to still not answer. Totaling 9 times calling for 30min.

    Called three more times. To finally get transferred to the department and for them to still not answer. Totaling 9 times calling for 30min.

    Hemanshu Patel, MD - Choice Medical Group
    Hemanshu Patel, MD - Choice Medical Group

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    Basa Jessica MD - familydr - Updated May 2026

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