Been going here for years. Five stars on today's receptionists. Both were professional, kind and…read moreabove and beyond oh so helpful. This around noon 12-5-24. While all visits have been just fine, wait times aren't crazy bad but can be better. What I especially liked today was the customer service and friendliness even though I tho I could not get an appointment soon there. No biggy, they scheduled me for Apple Valley and will even be calling doctor to send referral since they forgot on their end. Life is grand when treated with the Golden Rule

The Hispanic lady who worked the front office from 3:30 pm to 4:30 pm on 4/15/26 was horrible told…read moreme my order was not good even though it was from January, I talk to a supervisor they said they are good for a year , made me re call and schedule a new appt after I drove over 40 mins to get there . She needs to be fired her customer service was trash wasn't helpful at all and told me the wrong information . she has rude attitude problems

They are very helpful and kind. I would refer others to go to Sol for needs…read more Thank you, Sol

I came to Sol Radiology Victorville for a routine neck x-ray. I have had multiple imaging studies…read morehere without copays, including an MRI, so I was surprised to be charged $22 at the kiosk with no explanation. I contacted the billing department to understand what this charge was for. Instead of a straightforward answer, I spoke with two separate representatives who were rude, condescending, and aggressive on the phone. When I asked for a supervisor, I was told no. This was deeply unprofessional, especially when my only concern was understanding why this visit differed from my previous visits. Fortunately, I eventually spoke with Dustin, the lead supervisor in the scheduling department, who investigated and resolved the issue in five minutes. He explained that the kiosk had failed to process my insurance correctly and that the charge was their error. He apologized for how I was treated and stated that he would get management involved and provided his contact information incase I don't get my refund from this visit. Here's what troubles me: a billing kiosk error is understandable; staff rudeness and refusing a supervisor escalation is not. The fact that a scheduling supervisor could resolve this quickly while billing department staff gave me the runaround suggests a significant problem with how the billing department handles patient concerns. Dustin demonstrated exactly how patients should be treated, with respect and efficiency. The billing department should learn from his example. I'm posting this review because other patients deserve to know that when something goes wrong, Sol Radiology may not handle your concerns professionally. That's a serious issue for a healthcare provider and I will be looking into making sure my family and I do not need to come to this company any longer for radiology services. We will take our business elsewhere.

Everyone there have been knowledgeable, friendly and respectful. My appointments are in a day or 2…read moreof my requests.p

Very friendly gets you in and out quickly so much better than the hospital and a lot easier on your…read morepocket book

I recently got into an accident and was recommended this place to get an MRI done…read more When I walked into the building I warmly greeted by the receptionist Kim. She checked me in with ease and I waited in the waiting room. I helped myself to some coffee and waited patiently for my MRI. I have never gotten an MRI done before so I was very anxious and expressed my feelings to the technician. I was glad that the technician Robert was very attentive to my needs and talked me through the whole process. I was helped off the machine and was glad that everything went smoothly. Everyone here was so nice and made my experience so much better.

I had an excellent experience at SoCal Imaging Center on Verdugo Blvd. The place is spotless and…read morevery well sanitized. The service was outstanding from start to finish. Kim and Robert were both incredibly kind, professional, and made the entire process smooth and stress free. Their exceptional customer service truly stood out. Highly recommend!

We went in this morning for my 11-year-old to get an ultrasound and some x-rays.The staff was super…read morefriendly and really made her feel comfortable. Everything was well kept and professional and we didn't have to wait long at all. My daughter had a great experience that she asked if we could give them 5 stars .

Our experience with this office has been incredibly frustrating. For our first appointment, we…read moredrove more than 3 hours and waited in the waiting room for an hour and a half, only to discover the front desk had no record of our check-in and couldn't locate our appointment. We were ultimately turned away because the order required a formal doctor's visit, forcing us to reschedule. ​We returned the following week--another 3+-hour drive--only to be told the order was no longer valid, despite having a later expiration date. After waiting an hour for our doctor's office to send a new order, we were told the doctor was at lunch, fully booked for the day, and we would have to reschedule again. ​Driving 12 hours total across multiple weeks with absolutely zero care provided is unacceptable. The aloofness of the front desk personnel and the lack of internal communication is astounding. Management seriously needs to review patient files ahead of time to ensure everything is in order before forcing people to travel these distances.

I've visited the Riverside Elite Imaging facility more than five times over the course of 2 years…read more They are excellent!! I can't say enough good things about their staff. They are kind, helpful, and attentive. I've spoken with Lupe numerous times requesting disks and reports. Today, I spoke with Veronica who went out of her way to schedule my MRI and X-rays immediately. She was efficient, thoughtful, and very kind. I'm so grateful this business exists and is so close to home making it convienț. You won't be disappointed using their services!!

The staff here is very friendly and welcoming, it's also very clean inside. I was nervous since…read morethis was my first MRI after my accident but the tech made me feel super comfortable. it wasn't as bad as I thought it would be ! Thank you to all the staff!

I called this imaging center early in the day and left a message asking if they could please call…read moreme back to confirm appointment availability before I loaded my medically unstable 95-year-old mother-in-law into the car and drove her over to get an x-ray. I checked online and saw that they were taking appointments via walk-in only and had plenty of spots available. I tried calling again before leaving home since I never heard back from them. So I arrived at the imaging center and they had a hand scribbled "X-RAY CLOSED TODAY" sign in the window. What a lack of concern for patients! They couldn't be bothered to put a notification on either their phone message or their website?!

Today I walked in at 9:05am for my X-ray per my primary care physician and was greeted by friendly…read morestaff. About 6 other patients in the waiting room. The nice X-ray tech took me back and was very professional and concerned about what brought me in today. He asked me a few questions, took my X-rays and I was out in 10 minutes or so. The facility opens at 8am, however the X-ray side doesn't open until 9am so keep that in mind if your going for X-rays.

I had to reschedule my appt that I had for January and spoke directly with Liz Gomez at the east…read morePalmdale office on 47th Street east. She was very nice and very efficient and was able to help me with all my concerns I had about my appointment.

My husband's MRI order was sent over from his SCOI doctor 3 days ago. He called Renaissance 3 times…read moreto verify they have the order. He also had to repeat his name and date of birth 3 times each time he called. The office staff is so incompetent they could never find the order even though the fax was verified as sent. We eventually had to change MRI centers. Terrible experience.

The exray technician takes exrays using the wrong setting on the machine and has to reset it, and…read morethen retake the exrays, forcing the patient to be exposed to much more radiation than should be necessary. Unnecessary exposure to radiation puts patients at risk. They need to stop doing this.

The staff was amazingly awesome kind friendly clean I had a mammogram and a bone density test all…read moreat the same time all of it took 20 minutes I am so impressed I've had I've had all this done before I've never had such great experience the staff was amazing highly recommend this place

The customer service was awesome!…read more They offered to sanitize the blender before making my ice blended mocha to ensure there were no traces of tree nuts. I added a shot of espresso since the blendeds only have coffee flavored powder, not coffee. I do love their coffee and it was a great added touch for them to go the extra mile sanitizing. Thanks Rad Coffee!

Drinks: 5/10 -- a little too sweet for my taste. Coffee…read morebean quality: 3/10 -- this is a big one for me. Stale/low grade beans with flat or cardboard like flavor. Vibes: 4/10 Hygiene: 6/10-- milk was left out. looked a bit messy back there. Customer Service: 5/10 -- staff was decent but could've been more welcoming. Looked like they hated their job. Speed: 9/10 -- drinks came out fast. Presentation: 10/10 -- looked great. Parking: 6/10 -- hard to find parking. Overall Experience: 5/10 -- would I come back? Yes, only to give them a second chance. Reinspection required.