- decent parking lot and some street parking - staff are…read morewarm and friendly - 2 windows for intake, be sure to bring ID and Insurance card. They will pre-fill out your forms for you based on that and ask you quick questions to make the intake forms a fast process. - Waiting room in the lobby with approx 10 seats and a couch but they were packed on a 11am Thurs - Additional 6 or 7 chairs in the hall after you are completely checked in - one bathroom each for male and female available inside the hall - approx 3 dressing rooms if you need to take off any bras, metals, etc and a couple lockers to place your things - MRI tech was very friendly and professional - arrived 15mins early as instructed and was checked in and waiting in the hall by my appt time - total time: 1.5 hour from arrival to end for MRI

Very rude. Facility not very clean. Rushed and not compassionate to the needs of patients…read more I went in for an MRI, was met with a woman in a track suit (no scrubs) with poor hygiene. While I was a few mins late, the "tech" was also late. The table was clearly very old and every wall had a scuff. This place resembled a kindergarten more than a medical center, with all of the grime. Would not recommend. Don't send your patients or clients here. I

This place was unprofessional and their wait times are brutal go somewhere else. Maryann isn't…read morecompassionate at all and treats everyone rudely.

I do not have enough words to compliment this team. Marie, Mary Ann, Sarkis, Anthony....the entire…read moreteam are first-rate from absolute start to finish. The level of care, compassion and professionalism is not only top-notch it is consistent. I have not had an MRI and 2 CT scans at Glenoaks Imaging. I am very distraught that my surgeon harmed me and cut away part of my metatarsal (foot) bone. My surgeon does not want answers, because he knows he botched me. With the help of Glenoaks imaging (including their incredible radiologists that create exceptionally thorough reports), I am able to get real answers that my surgeon can't dispute. It's only with these scientific answers that I am able to forge a path forward to try to fix my foot (which I can't walk on now). The compassion and immense care and attention to detail this team provides people, who are often under duress with a medical condition of some kind, is not lost on those of us who are suffering. As a complete asisde, a word of advise: If you are EVER in a situation where you must undergo surgery, PLEASE get THREE opinions before you go under the knife. Had I done this, I would very likely not be in the position I am now with pain, suffering and disability. God bless the entire team at Glenoaks Imaging. Please keep up the kind and thoughtful work. Your efforts are not lost on us patients.

Im really not sure why this facility had such a low rating, but when I arrived last evening for a…read more9:30 appointment, I was greeted right away by Carol and within 5 minutes my co-pay was collected and my forms filled out. I got there an hour early as requested and within 10 minute of me sitting down I was escorted to the back for my 5 minute CT Scan. The young man that did the scan was very cordial and informative and made me less nervous for my first scan ever. The overall experience was very pleasant and they made me feel welcome and calm through this procedure. Thanks to the staff for treating me so good. Regards, Johnny

I was scheduled for an x-ray today at 2:00pm, check in is 20min before, so I arrived at 1:40pm, and…read moreI was done/out of the office by 2:30pm. The x-ray technician that attended me was kind and professional. I'm very satisfied with the level of care I received, considering I was a bit hesitant to book an appointment at this specific facility consider the ratings/review. I'm happy to go hear for another x-ray in the future! The facility is very neat and clean, and the receptionists were timely as well. Bathrooms are accessible from the waiting area right near the receptionist. On the other hand, the disability-friendly bathroom right near the entrance door seems to require a key, so please heed that.

Honestly I have been here twice for MRI's and I never had any complaints!!! It's usually is not…read morethat busy but today was and it was still fast service!!! They take care of you while getting your MRI and throughout the process check to make sure you're ok and how much time left. They have brand new machines and the one I was in today was open MRI. Either one is fine with me though. But if you want a better experience and if your claustrophobic, I recommend coming here for that as well. They have a decent size lobby that you can wait in. Also, the check- in is fast, and I love how it's free parking in the lot they have. I will come here again if I need another MRI! Good location too! -Marshay D.

I've had to visit United Medical Imaging twice in the span of a few months and had nothing but good…read moreexperiences. Once for an x-ray and the other for an MRI... FYI. X-rays are on walk-in basis only while MRIs require an appointment to be made. Both times, I did not have to wait too long. You check-in at the window, they ask you to have a seat, you fill out some paperwork, they copy your ID and insurance info. Then, you go into a separate waiting area inside a hallway past the initial waiting room before you are seen. The front office staff was always friendly the times I went. The imaging staff inside was very informative and also nice. I had never had an x-ray or MRI before so I appreciated the step by step explanations on both my visits. I was told what to expect, how long each scan would take and what to expect time-frame wise once the scans are done & results sent to my doctor. Free parking in their private lot... The only thing I would say that they need to improve on is that the facility/building is a little dated. It could definitely use a refresh, especially inside. The waiting rooms and restrooms, specifically. Also, there were a lot of discarded coffee and drink cups out front on the benches. It was first thing in the morning so who knows if that was left there overnight but it wasnt the best first impression.

This place is an absolute nightmare. First, while I was waiting for my appointment I got to listen…read moreto the receptionists talking badly about a co-worker. Totally unprofessional and look, the waiting room is tiny, you can't help but overhear things. Then I had my mammogram, the tech was professional. Fine. The real problem started when I got a callback. There was something strange on my mammogram which is terrifying. I went back for an ultrasound and I cannot say enough nice things about the ultrasound lady. She was patient and kind but look, as I said these things are incredibly stressful so even if she'd given me a puppy to hold and a Xanax Milkshake it would have been upsetting. I had to wait while the results were read and the tension kept building and building. Here I am, half-naked on an exam table covered in ultrasound goo, freaking out that they're spotting cancer in the next room, no one's telling me what's going on........I wish I didn't, but I started crying. So then Dr. Yamashita walks in to go over the ultrasound and SHE STARTS LAUGHING. "Why are you crying hahaha!" Because this is really scary. "Oh, you're probably fine, relax hahaha!" I'm sorry, were you absent the day they taught compassion and empathy in life? This happened a couple years ago but it was so traumatic I just switched providers and tried not to think about it but now i realized what a disservice I did. Everyone should know she's awful and that this place is awful. Sure there's free parking but it comes with a side of emotional trauma. Enjoy!

The office is up the hill behind the main hospital. Tons of free parking available. I been to…read morehospitals that charge you to park event in the ER. Once you enter the office you will need to scan a Q R code to check in. So apparently no the QR code is only for the paper work I thought it was for check in. The front desk person asked if I checked in I'm glad she did since I was the only one here. I actually had to check in with a person. Over all I was in and out didn't even take 10 mins. It was my very first time doing this. It was a little overwhelming just knowing you're entering a stage where you have to be more cautious about your health. The staff were so nice and talked through the whole process and the discomfort that you may experiencing. While doing a mammogram. Make sure to check yourself checked and hope the best for everyone.

I had a great experience at Broadway Imaging Center. From the moment I walked in, the staff was…read morewelcoming, professional, and very efficient. David front desk made the check-in process quick and easy, and they were happy to answer all my questions. The facility itself was clean, well-organized, and had a calm, comfortable atmosphere, which really helped ease any nerves. The technicians were extremely knowledgeable and took the time to explain everything clearly before starting the imaging, making sure I felt at ease throughout the entire process. What stood out the most was how respectful and attentive everyone was--they genuinely care about their patients. I never felt rushed, and they made sure I was comfortable the whole time. I would highly recommend Broadway Imaging Center to anyone looking for reliable, professional, and compassionate imaging services.

Hasmik and gohar and david so amazing wonderfull Very happy…read morethere wonderfull with great service kind. Cindy lyle from canada

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

All the members of the staff were helpful, very polite and knowledgeable to the questions i had…read more The tech in the MRI room was very helpful, getting in that machine makes me anxious, he gave me a couple of helpful pointers. Thank you everyone.

Terrible Billing Practices & Unprofessional Behavior -- BEWARE!…read more I had an extremely disappointing experience with Women's Imaging Center and Dr. Morris-Chong's office. We were charged $250 up front for a screening that our insurance, Blue Shield, confirmed was covered 100%. Blue Shield was shocked that this facility charged us the way they did. While billing mistakes can happen, the real problem was how the office handled (or rather, mishandled) the situation. Even after we sent them the official Explanation of Benefits clearly showing full coverage with no copay, they continued to deny the facts, gaslight us, and insist that our insurance required payment. We had to get Blue Shield directly involved, and they confirmed not only that the visit should have cost $0, but that they had already paid the center -- meaning the office attempted to double-dip from both us and the insurance. To make matters worse, trying to get a refund was a nightmare. Front desk staff like Barbara C. dodged calls and gave the runaround, claiming she didn't handle billing and would "talk to the doctor " and that "the person that does billing hasn't been in the office at all". Really? How is that possible? After a few calls someone did eventually email us but that person did not seem knowledgeable with billing practices. After weeks of back-and-forth emails (where we were nothing but professional and polite), they agreed to refund only $160 (they confirmed they were mailing it out July 7th) -- not the full $250. Weeks passed with no check, and when it finally arrived at the end of July, it was for only $90. After that? Total silence. They completely ghosted us. Blue Shield has contacted me to encourage me to file a grievance against this practice as they feel cheated as well since they already paid them long ago and are shocked by the mishandling of their billing with our case. We have full documentation -- emails, call logs, and letters from Blue Shield confirming our position -- and are happy to share them with anyone considering this practice. This isn't about the money; it's about the principle. No patient should be treated like this, especially when already dealing with the stress of a suspicious medical finding. Absolutely unacceptable and unethical behavior from a healthcare provider. Avoid this place at all costs.

My fiancée had a consultation with Dr. Morris on October 8, 2024. We wanted to obtain a second…read moreopinion as my fiancée had a suspicious finding. Dr. Morris was amazing! She had the best bedside manner and explained everything to us to the point where we hardly had any questions. Whatever questions we did have were answered thoroughly. After the appointment, our nerves were calmed as we knew what to expect and were no longer in the dark about what the next steps were. I worked in the medical field for 12 years. I have never encountered a doctor like Dr. Morris. She is what every doctor should strive to be. Absolutely the best experience! I can't forget her office manager, Barbara! She is absolutely amazing--very professional and caring. Made the whole process simple and streamlined.

Came in for an MRI and Mario was very nice ...he made the process go by really fast and smoothread more

Had my MRI done by Mario and it was a great experience! I was so nervous going in because I have…read morehad not so great experiences before but Mario made all that go away. He was kind, patient, and walked me through everything. He let me know the length of each segment which really put me at ease. Thank you to all staff but especially Mario!

Sometimes our medical system works just right. Today I called my physician, got the lab request a…read morefew minutes later and was able to walk down the hall to Primex. Paperwork was pretty easy to fill out, the test was fast and got the results shortly thereafter. Easy parking in the back.

Great lab together bloodwork done easily and quickly. Staff were very friendly and nice!read more