Went today. The scheduling process and referrals were a breeze. I had challenges with this at…read moreanother imaging center. The desk attendants were wonderful. The wait time was almost nonexistent and they were play golden girls on the tv. So much better than scary medical videos! The space was clean and modern. They were able to get 2 separate orders into one appointment, with one room and one really really good/kind tech. I had 2 separate comprehensive scans done and was on my way home within the hour. Bravo HH Imaging. Your extra effort was not lost on me.

Had a great experience taking my son for X Ray here. We were referred by our pediatrician to take a…read moreX Ray. I was able to get an appointment the next day. There are tablets for sign in when you enter the office. Once we checked in, the front desk staff took a copy of our insurance card and told us to wait by the X Ray waiting area. It was less than 5 minute wait. My son went in by himself with the technician and came out in about 3 minutes. The technician was friendly and knowledgeable. Only thing is there's valet parking only at the building and this office does not validate parking. I've been to this building before and was able to find street parking.

Aka Breastlink Women's Imaging Pasadena. Parking Garage called Pasadena Clinical Neuroscience…read moreCenter $3 credit card. Pay at 1st floor before going back to your car. Breastlink Women's Imaging Pasadena Google Number doesn't go to an office. Staff told me to call 626-356-0700, #7 Front Desk. 630 S. Raymond Avenue, Suite 201, Pasadena CA 91105 Phone: (626) 829-8350 - Listed on Breastlink #7 for front desk.  626-445-4850 -- listed on RedNet. Fax: (626) 821-3460 Hours: Monday to Friday - 8am to 5pm Parking Garage called Pasadena Clinical Neuroscience Center - Parking COST!!! Says limited parking around and companies will tow. Free 15min. $3 16min-30min, $4 1-1.5hr, etc to $10 max 24hr. Credit card taken. Pay at 1st floor before going back to your car. - The technician goes on lunch from 12pm-1230pm. Mammogram is only 10min. - Please arrive 20 minutes prior to your scheduled appointment time. (BUT if you fill out the online history forms early, then can just come 5-10min early; ignore this, staff said sometimes online doesn't get to them). - Please do not wear any perfume, powder, deodorant or lotion in the breast area. - $40 enhancement scan can detect 2yrs. Takes credit card. What they need: 1) Referring Doctor(s). Doctors you want results to be sent to -- What their number, then doctor name and location if there is more than one. *Note in the next appt with Helen about the mammogram. 2) Provider's Order for an Imaging Exam. Since my insurance was attached in the email reminded fill out, and is covered, I don't need one. Still keep my appt. 3) You receive a text -- Please take a few moments to answer some questions about your family's medical history, prior to your arrival for your appointment. -- Don't trust system. They said sometimes it doesn't fill out correctly and still you need to come in early to do the forms. After the imagining is done. My 2 referring doctors will get my results in a week. I'll have to contact those doctors to get my results.

I had a very pleasant experience with this imaging center. I was able to get an appointment within…read morea couple weeks at my desired time. The system was relatively easy and lots of updates, reminders, and confirmation. I scrambled after work and arrived at 6:25 for my 6:20 appointment. The gals up front were efficient and the check in process was a breeze. I was seen immediately. The place is no frills but has everything you need- the employees are cordial and warm enough but it's also not a spa (although I really appreciated the warm blanket). I was helped into the MRI and accommodated well. It was quick and easy and then I walked out at 7 pm! To me efficiency and convenience is priority. I don't mind the parking system as I'd used it before and the app was set up so it automatically charged me without any hassle. Would return here again!

The best experience. The team is very helpful and does everything to make sure your experience is…read moreas smooth as possible. Thanks, guys!

I had an incredibly frustrating experience with this facility. First, their Google and Yelp…read morelistings state they are open, but they are actually closed for remodeling for at least a month. My biggest issue was the lack of communication from the receptionist, Kim. It is very difficult to get anyone to answer the phone. When I finally got through, I was told I needed a referral. I went through the effort of obtaining one from my doctor and called back (which took 4+ attempts for someone to pick up) to book and only then did Kim inform me that the business is closed for remodeling. It is unprofessional to string a patient along, requiring referrals and multiple calls, only to reveal at the very end that you aren't even open. Please update your hours online so you don't waste other people's time. I told Kim she would have saved me 10+ phone calls, getting a referral, etc. had she said when I called the first time that she's closed and she just said Okay.

Terrible Billing Practices & Unprofessional Behavior -- BEWARE!…read more I had an extremely disappointing experience with Women's Imaging Center and Dr. Morris-Chong's office. We were charged $250 up front for a screening that our insurance, Blue Shield, confirmed was covered 100%. Blue Shield was shocked that this facility charged us the way they did. While billing mistakes can happen, the real problem was how the office handled (or rather, mishandled) the situation. Even after we sent them the official Explanation of Benefits clearly showing full coverage with no copay, they continued to deny the facts, gaslight us, and insist that our insurance required payment. We had to get Blue Shield directly involved, and they confirmed not only that the visit should have cost $0, but that they had already paid the center -- meaning the office attempted to double-dip from both us and the insurance. To make matters worse, trying to get a refund was a nightmare. Front desk staff like Barbara C. dodged calls and gave the runaround, claiming she didn't handle billing and would "talk to the doctor " and that "the person that does billing hasn't been in the office at all". Really? How is that possible? After a few calls someone did eventually email us but that person did not seem knowledgeable with billing practices. After weeks of back-and-forth emails (where we were nothing but professional and polite), they agreed to refund only $160 (they confirmed they were mailing it out July 7th) -- not the full $250. Weeks passed with no check, and when it finally arrived at the end of July, it was for only $90. After that? Total silence. They completely ghosted us. Blue Shield has contacted me to encourage me to file a grievance against this practice as they feel cheated as well since they already paid them long ago and are shocked by the mishandling of their billing with our case. We have full documentation -- emails, call logs, and letters from Blue Shield confirming our position -- and are happy to share them with anyone considering this practice. This isn't about the money; it's about the principle. No patient should be treated like this, especially when already dealing with the stress of a suspicious medical finding. Absolutely unacceptable and unethical behavior from a healthcare provider. Avoid this place at all costs.

My fiancée had a consultation with Dr. Morris on October 8, 2024. We wanted to obtain a second…read moreopinion as my fiancée had a suspicious finding. Dr. Morris was amazing! She had the best bedside manner and explained everything to us to the point where we hardly had any questions. Whatever questions we did have were answered thoroughly. After the appointment, our nerves were calmed as we knew what to expect and were no longer in the dark about what the next steps were. I worked in the medical field for 12 years. I have never encountered a doctor like Dr. Morris. She is what every doctor should strive to be. Absolutely the best experience! I can't forget her office manager, Barbara! She is absolutely amazing--very professional and caring. Made the whole process simple and streamlined.

The office staff lacked professionalism and compassion during my experience. While I understand…read morethat the parking garage fees are outside of their control, patients should be informed at the time of scheduling that: 1. Parking requires a fee, and 2. The fee is not validated by the office. This information is especially important for patients coming in for diagnostic testing or medical appointments, particularly those on a fixed income. I raised this concern with the front office staff, but my comments were dismissed rather than acknowledged. Transparency and empathy toward patients would greatly improve the overall experience.

MANAGEMENT OF THE CENTER IS NOW RADNET…read more======================================== I just found out that RadNet is now handling management on this particular center. I am going to hold my breath and see how the billing process pans out. My technician this morning was great, as I mentioned I had a bad experience in the past where a male technician was rushed and there wasn't even a dressing room available. Now I always ask for a female and don't wear anything with metal. I sent a message to Yelp this morning because there is an old comment showing from their previous business manager that is not in response to my current review.

Neighbor radiological services and really felt like a neighbor. Immediately greeted and well…read morewishes when leaving, entire staff was friendly and kind. My son got an ultrasound for his throat and the sonographer explained everything in detail. Wonderful experience as a parent and patient. Thank you

Horrible that this clinic does not validate parking. The parking lot is so small that it's…read moredifficult to find parking. Parking is really expensive at about $7 per hour. The parking payment machine sucks. It ate up my cash payment. There is no number to call on the machine. I tried going to the building manager's office who apparently is in charge of the parking, but the office was closed. I had to pay double using my credit card. I'll never schedule an appointment at this place again.

Came here to get an MRI scan of my back since I was in a car accident. They have parking at this…read morelocation and I was helped by Mario. He helped me with my scans and told me where to put my stuff. MRI scans require absolutely no metal on your body and my appointment reminder had a YouTube video as a guide. I wore my gym clothes since certain bras can contain metal as well. I was asked to take off all accessories; earrings, necklace, watch, glasses and I put my belongings in a locker that had a key. During the MRI scans, Mario gave me a time for each interval during the whole process. I was in the machine longer than expected since it was for my back and neck but it went very smooth. If I had to get an MRI scan again, I would come here again.

I got into a car accident and have been suffering with chronic neck/shoulder and lower back pain so…read moremy chiropractor suggested getting an MRI. My personal injury attorney brought me here, which I appreciated because I was able to get an appointment by the next day, versus other places where I had to wait 3-4 weeks. My appt was 9AM but I got there by 8:40AM to do paperwork, and the process went smoothly. Mario was a jokester, but was accommodating to my needs. I was out of there by 9:40ish after everything, and the 2 MRIs. Quick and painless and easy.

Karen was the best and not just because she shares the same name as me. She was professional,…read morehighly efficient and friendly. Making an uncomfortable mammogram less scary. I like that parking is free and the building is a stand alone facility not attached to any other businesses. Makes finding the location easier.

I had a good experience here. Came to my appointment on time and didn't have to wait very long to…read morebe seen. The front desk people were nice and my exam was pretty straightforward. The specialist that took my images was nice and gentle. I thought the quality of care was good.

Very professional service and caring staff. I hope people will choose to use this testing instead…read moreof mammogram.

This place is amazing the exam is quick and easy. i have been coming yearly for my exam. the…read morestaff is nice and kind. i will continue to come here and i greatly recommend it.

This Quest is in the same building as my doctor's office and near my house, so it's my preferred…read morelocation when I need to have blood tests done. They are even open on Saturdays, which is convenient. There used to be someone that worked at the front desk and would check you in but that is no longer the case. Instead, you check in at one of the kiosks. I also recommend making an appointment in advance as walk-in appointments are hard to get and the wait will be long. The Phlebotomist that drew my blood on my recent visit was a darling lady named Martha. She was so friendly. Saying "Hi" to everyone and engaging me with fun conversation to keep my mind off having my blood drawn, which I hate. If it were possible to request her each time I would. I was surprised that my results were ready the next day and like that I can review them online.

Made an appointment with a human and I show up and there's no appt and no human to even speak to…read morehere. Horrible ...