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    1 year ago

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    5 months ago

    Very professional service and caring staff. I hope people will choose to use this testing instead of mammogram.

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    5 months ago

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    4 months ago

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    3 years ago

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    6 months ago

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    10 months ago

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    11 months ago

    Have been going here for years and they are wonderful and the scan is easy. Always fast and painless and the staff are wonderful

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    Farhad T.

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    1 year ago

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    1 year ago

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    10 months ago

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    1 year ago

    Great place for ultrasounds. So easy, never a wait, staff is friendly and the appointment feels very efficient. Highly recommend.

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    Farhad T.

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    1 year ago

    An excellent facility - - friendly, efficient, professional, caring, prompt. Most highly recommend.

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    1 year ago

    Wonderful experience and results came back in 24 hours was treated with kindness and no pain!

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    11 months ago

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    Page 1 of 3

    Ask the Community - Sono Center

    Review Highlights - Sono Center

    Dr Kevin Kelly is an exprert at reading these and has trained the young woman who operates the machine we'll.

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    Imaging Specialists of Pasadena - Thank you All for being patient with your patients

    Imaging Specialists of Pasadena

    2.3(160 reviews)
    1.2 mi

    WOW! HAVE THINGS IMPROVED!…read more I had originally posted this review in 2025: "People were nice....test was flawed; had to have a repeat of Needle Biopsy redone at, City of Hope, 2 weeks later. Won't go back. This is part of same company (RADNET) that's taken over the Jim & Eleanor Randall Breast Center." THINGS HAVE REALLY, REALLY TURNED AROUND! I was encouraged by my doctor's nurse, to give them another chance. Went back yesterday. Cannot give enough praise: the service, attitude, helpfulness, encouragement. Staff was understanding, attentive, friendly and thorough. Would now highly recommend to any woman for annual tests! Thanks to the person(s) responsible for the wonderful turn-around!

    I am very dissatisfied with my overall experience with RadNet Imaging…read more I originally scheduled my MRI at the Montebello location for July 29 at 10:30 AM. However, due to a power outage, I received a last-minute call informing me that my appointment had to be moved to the Pasadena location. This was extremely inconvenient for me. The Pasadena location is much farther from where I live, and it took me almost an hour to drive there. In addition, my appointment was scheduled for around 6:30 PM or later. I arrived early and noticed that there were no other patients waiting, so I did not understand why my appointment had to be scheduled so late. I had previously asked whether an earlier appointment was available and was told that there was none. I completed my MRI. Before leaving, I specifically asked the staff at the front desk how long it would take for the report to be completed, and I was told approximately 7-10 business days. It has now been two weeks, and my report is still not available. My specialist has already requested that the report be expedited, but there has still been no response or result. I have also personally called to follow up, without any satisfactory resolution. Overall, I am extremely disappointed with the scheduling, the inconvenience of being transferred to a much farther location, and especially the delay in receiving my MRI report. Medical imaging results are important for patients who are waiting for their doctors to determine the next step in their treatment. I expected better communication, efficiency, and follow-up from RadNet Imaging.

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    Imaging Specialists of Pasadena
    Imaging Specialists of Pasadena - Sign of the business

    Sign of the business

    Imaging Specialists of Pasadena - More ripped wallpaper

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    More ripped wallpaper

    Women's Diagnostic Imaging Medical Center

    Women's Diagnostic Imaging Medical Center

    4.5(11 reviews)
    1.2 mi

    Terrible Billing Practices & Unprofessional Behavior -- BEWARE!…read more I had an extremely disappointing experience with Women's Imaging Center and Dr. Morris-Chong's office. We were charged $250 up front for a screening that our insurance, Blue Shield, confirmed was covered 100%. Blue Shield was shocked that this facility charged us the way they did. While billing mistakes can happen, the real problem was how the office handled (or rather, mishandled) the situation. Even after we sent them the official Explanation of Benefits clearly showing full coverage with no copay, they continued to deny the facts, gaslight us, and insist that our insurance required payment. We had to get Blue Shield directly involved, and they confirmed not only that the visit should have cost $0, but that they had already paid the center -- meaning the office attempted to double-dip from both us and the insurance. To make matters worse, trying to get a refund was a nightmare. Front desk staff like Barbara C. dodged calls and gave the runaround, claiming she didn't handle billing and would "talk to the doctor " and that "the person that does billing hasn't been in the office at all". Really? How is that possible? After a few calls someone did eventually email us but that person did not seem knowledgeable with billing practices. After weeks of back-and-forth emails (where we were nothing but professional and polite), they agreed to refund only $160 (they confirmed they were mailing it out July 7th) -- not the full $250. Weeks passed with no check, and when it finally arrived at the end of July, it was for only $90. After that? Total silence. They completely ghosted us. Blue Shield has contacted me to encourage me to file a grievance against this practice as they feel cheated as well since they already paid them long ago and are shocked by the mishandling of their billing with our case. We have full documentation -- emails, call logs, and letters from Blue Shield confirming our position -- and are happy to share them with anyone considering this practice. This isn't about the money; it's about the principle. No patient should be treated like this, especially when already dealing with the stress of a suspicious medical finding. Absolutely unacceptable and unethical behavior from a healthcare provider. Avoid this place at all costs.

    My fiancée had a consultation with Dr. Morris on October 8, 2024. We wanted to obtain a second…read moreopinion as my fiancée had a suspicious finding. Dr. Morris was amazing! She had the best bedside manner and explained everything to us to the point where we hardly had any questions. Whatever questions we did have were answered thoroughly. After the appointment, our nerves were calmed as we knew what to expect and were no longer in the dark about what the next steps were. I worked in the medical field for 12 years. I have never encountered a doctor like Dr. Morris. She is what every doctor should strive to be. Absolutely the best experience! I can't forget her office manager, Barbara! She is absolutely amazing--very professional and caring. Made the whole process simple and streamlined.

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    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center

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    Jim & Eleanor Randall Breast Center

    Jim & Eleanor Randall Breast Center

    2.9(214 reviews)
    1.4 mi

    The office staff lacked professionalism and compassion during my experience. While I understand…read morethat the parking garage fees are outside of their control, patients should be informed at the time of scheduling that: 1. Parking requires a fee, and 2. The fee is not validated by the office. This information is especially important for patients coming in for diagnostic testing or medical appointments, particularly those on a fixed income. I raised this concern with the front office staff, but my comments were dismissed rather than acknowledged. Transparency and empathy toward patients would greatly improve the overall experience.

    MANAGEMENT OF THE CENTER IS NOW RADNET…read more======================================== I just found out that RadNet is now handling management on this particular center. I am going to hold my breath and see how the billing process pans out. My technician this morning was great, as I mentioned I had a bad experience in the past where a male technician was rushed and there wasn't even a dressing room available. Now I always ask for a female and don't wear anything with metal. I sent a message to Yelp this morning because there is an old comment showing from their previous business manager that is not in response to my current review.

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    Jim & Eleanor Randall Breast Center
    Jim & Eleanor Randall Breast Center - In at 11 and out at 2:30.   $12 parking

    In at 11 and out at 2:30. $12 parking

    Jim & Eleanor Randall Breast Center - You'll be watching Christmas movies FOR HOURS!!!!!! Bring your thermos with breakfast, lunch and DINNER!!!!

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    You'll be watching Christmas movies FOR HOURS!!!!!! Bring your thermos with breakfast, lunch and DINNER!!!!

    Breastlink - Check in counter

    Breastlink

    2.3(21 reviews)
    1.2 mi

    This was my second time at this center. From the time I arrived at the front desk, I was treated…read morekindly. I was taken in promptly. I found the office clean. The technician was very sweet and compassionate.

    I had a good experience with the technicians and radiologist, but unfortunately the administrative…read moreside has been very frustrating. I was required to pay upfront estimates of $387 and $970. Anthem later processed both claims and determined that my responsibility was $0, meaning RadNet had been paid in full by my insurance. Getting the resulting refunds has been difficult and slow. When I first asked about the $387 overpayment, the desk staff repeatedly told me to file an itemized claim with Anthem, even though Anthem had already processed the claim and determined that I owed nothing. There seemed to be a basic misunderstanding of the difference between submitting a claim to insurance and requesting a refund from RadNet for an overpayment. I eventually had to speak with a manager and use the website chat multiple times. I received the $387 refund after two weeks and am still waiting for the $970 refund. Scheduling has also been problematic. I left four messages over 10 days trying to reschedule a biopsy and never received a response. A call to the central number resulted in another voicemail, which also went unanswered. Finally, my procedure report contains a factual error: it says I was positioned prone, when I was seated throughout the procedure. My physician reported the error to RadNet two weeks ago, but it has not yet been corrected. I recognize that these are separate administrative issues, but together they have significantly reduced my confidence in RadNet. I am being contacted to schedule another exam, but I am not comfortable returning until these issues are resolved.

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    Breastlink

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    Sono Center - diagnosticimaging - Updated August 2026

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