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    Arcadia MRI & Imaging Center

    3.6 (40 reviews)
    Open 8:30 am - 5:30 pm
    Updated 2 months ago

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    I give "ZERO STARS" for the service provided to me 2/26/26. How do you schedule a patient appointment at 7am, get patient reminder of expectations day prior, I arrive before 7 am all prepared, checks in, yet the technician/employee arrives LATE 40 minutes later to perform her job and still has the audacity to walk in slowly chatting on her cell having a personal conversation that she just got to work!!! I do NOT recommend this place to anyone! I asked for a backup ultrasound technician, and they had NO ONE!!! They showed they don't care about us the customers!!! I prepared! Notified my job! Fasted! Skipped all my AM medications to avoid jeopardizing my ultrasound! It took less than 10 minutes but I ended up leaving this UNPROFESSIONAL OFFICE feeling SO WEAK, DRAINED AND UPSET!!!!!!! I asked for office manager to address this but at this point it doesn't matter!!! It's a given they DON'T CARE ABOUT CUSTOMERS' TIME/EFFORTS!!! ALL the STRESS THIS OFFICE PUT ME THROUGH! It also took me an ADDITIONAL HOUR extra than my usual time to get to work! I had to explain to my job reason for my arriving later than expected!!! This office is SOOOO INCONSIDERATE. I just read other reviews and they better NOT BE MESSING UP WITH ULTRASOUND RESULTS & BILLING!!! I WOULD HATE to do this all over again!!! The office employees are blessed to have a job but THEY DON'T DESERVE IT!!! I hope I don't have to do it again but if I do, I WILL NOT BE COMING HERE!!!!

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    4 months ago

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    1 year ago

    Helpful and friendly staff. Clean office with small waiting room. Knowledgeable techs with friendly smiles.

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    1 year ago

    We had a fine experience and everyone was nice enough. In and out easy breezy and staff was great.

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    2 years ago

    The staff were very friendly. I have a disability due to my surgery but the staff here are able to help me.

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    8 years ago

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    12 years ago

    Wow, this place has the nicest staff in the medical world.. Period. the place is clean and they get you in and out in no time...

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    Ask the Community - Arcadia MRI & Imaging Center

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    Review Highlights - Arcadia MRI & Imaging Center

    Went in for CT, the guy explained everything, made sure i was comfortable and if I had questions or concerns.

    Mentioned in 6 reviews

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    Arcadia Radiology Imaging - Well... tonight is the night that we find out what's happening with treatment and my abdomen.

    Arcadia Radiology Imaging

    2.7(190 reviews)
    0.1 mi

    Went to get a sonogram on Monday afternoon. I was greeted by John he was very pleasant , he made it…read morevery easy to sign in. There were 2 young ladies Donna and Rosa who took me back to the exam room. They were both very helpful and courteous. Thank You so much for having a Great staff at RadNet Imaging Arcadia!!!

    COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is pretty big, but the lot does get full very quickly since they share the lot with a lot of medical offices. Some parking spots are smaller than others, so watch out! Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, welcoming, informative, and funny. Seriously, from the receptionists to the MRI techs, everyone was phenomenal. I like how the MRI techs walk you through what you'll experience before the exam starts. They also have a changing room / locker room for you to change and leave your stuff in. They have a nice mini waiting room inside with a bathroom and water dispenser once you exit the main waiting room. They accept both cash and credit cards. There is no credit card minimum, but they charge 3% if you use your credit card.

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    Arcadia Radiology Imaging
    Arcadia Radiology Imaging
    Arcadia Radiology Imaging - 101

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    101

    Huntington Hill Breast & Imaging Center

    Huntington Hill Breast & Imaging Center

    3.9(18 reviews)
    0.9 mi

    I scheduled a mammogram here. The place was very clean and the staffs were all great and courteous…read more The tech, Diane, was very professional and nice. I was in and out within 20 minutes. All is great!

    I had a mammogram and ultrasound done in April 1st. To this day there's no reading yet. I was told…read morethere's not enough radiologist to read the film. I am a high risk patient and I was told I have to be checked every six months. And when you call the number nobody answers the phone. Just recording saying they're the best. Very frustrating. They advertise they are number one facility. Arcadia is an affluent community. It's a shame the service here is so bad. I can give it a zero if I could. I will never , never go back to this place. I just hope I don't get a bad diagnosis. This place is so bad. And I heard I'm not the only one complaining. Very sad. Edit : I just spoke with Leila (director) of the center. She was apologetic. I really appreciate it very much that she reached out to me. I know it's not their fault. This is the first time that this happened. I explained to her it was out of frustration but talking to her at least made me feel we as patients are able to express ourselves. Staff are actually great . The only suggestion maybe if they will accept is at least is review their advertising so it doesn't disappoint. Thank you Leila for being considerate and understanding . Truly grateful. Thank you

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    Huntington Hill Breast & Imaging Center
    Huntington Hill Breast & Imaging Center
    Huntington Hill Breast & Imaging Center

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    Diagnostic Medical Group of Southern California - Front Entrance

    Diagnostic Medical Group of Southern California

    1.6(134 reviews)
    3.4 mi

    The office staff was efficient. Technician was on time, friendly and helpful. Office waiting area…read morehas a lot of seating. There's lots of parking in the rear.

    Terrible experience and poor service…read more I went to my orthopedic doctor appointment today and brought the MRI CD from this DMG location with me. My orthopedic doctor told me the CD was empty and that there was no report on the disc at all. He suggested that I go back to DMG to either ask for a refund of the $15 fee or at least get a printed copy of the report. I arrived at DMG around 2 PM. Unfortunately, the staff members were not very helpful or friendly. They simply told me to sit and wait while they checked the issue. I had another appointment at 3:30 PM, so after waiting for about 30 minutes with no update, I had to go back and ask what was going on because I didn't want to miss my next appointment. They told me they were making a new CD and that I needed to give them time. I explained again that I had another appointment at 3:30 PM, but they just kept telling me to wait. Eventually, they gave me a new CD, but honestly, I didn't want to risk another problem. So I asked if I could also get a printed copy of the MRI report in case the CD still didn't work. The staff member initially told me they don't provide paper copies. I was confused because clearly they are able to send the report to my family doctor, so why can't I, as the patient, get a copy of my own report? After going to the back office, they finally gave me both a new CD and a printed copy of the report. But honestly, why is asking for my own MRI report treated like I did something wrong? I was sitting there waiting for over an hour for the CD after the MRI screening in March 2026, and ended up they gave me an empty CD? Does it make any sense?

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    Diagnostic Medical Group of Southern California - DMG

    DMG

    Diagnostic Medical Group of Southern California - Parking spot for employees

    Parking spot for employees

    Diagnostic Medical Group of Southern California - She should work in jail.

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    She should work in jail.

    Diagnostic Medical Group of Southern California

    Diagnostic Medical Group of Southern California

    2.0(86 reviews)
    5.8 mi

    Shout out to this location from the moment I booked the appointment, to the time I went for my…read moreappointment. Everything was seamless and hassle-free. I was worried after seeing the poor ratings and hoping my experience will be okay. Thankfully it was more than okay! When I called to book an appointment, I spoke with a nice staff (forgot her name) and she booked my appointment after checking I was in the system and obtaining my insurance information. After booking, I received a text message to complete some forms prior to my appointment - which took a few quick minutes. Appointment is approaching within a few days, I get a text with address info, my appointment date and time and what my copay will be. Plus, to confirm my appointment. I forgot about this text and they called me later that day for verbal confirmation. The appointment day comes and I have an early 9am morning appointment. The reminder does mention to come 20 minutes earlier. Parking in the morning is okay, but I can imagine it getting full for afternoon appointments. They open at 9, but people are there before 9 because 1st come 1st serve basis for their X-RAYS, etc. but for US it's by appointment, so I was seen right at the dot after checking in. I did have to fill out a form to provide my updated address and also paid for my copay before going in. The US technician was Sage and she was friendly, quick and got me out in 15 minutes. No frills! Overall, a positive experience and I believe they are trying their best to serve their customers to their best of their ability. Imaging centers always have a wait but I'm so glad they honor the services that has appointments scheduled!

    This place is unorganized and the MRI tech lola is racist towards asians. She treat everybody like…read morewe dont speak english and doesnt have customer service skill what so ever. Handled my mom all rough like a dog, not a human being. Didnt even explain that the solution will be cold, she insert the iv and didnt even say what for, what to expect. She is rough and threw my mom hand and scolded at my mom. Worst service ever. Mind you, after laying down, she gets dizzy because of position change, and she said YOURE DONE. DONE, GO NOW. She need to wait and be patient because if my mom gets vertigo, will she be responsible? She didnt even explain that she needs to drink lots of water to flush the iv out.

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    Diagnostic Medical Group of Southern California
    Diagnostic Medical Group of Southern California
    Diagnostic Medical Group of Southern California

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    Sun Clinical Laboratories - Hoping posting these signs will enable its patrons to read the signs before asking stupid questions.

    Sun Clinical Laboratories

    2.0(74 reviews)
    0.0 mi

    Waited 1.5 hours after checking in. Saw two lobbies of people go and still didn't get called. Asked…read morehow much longer and told 10 mins. Care from male lab tech was friendly, but subsequent female techs were cold. Had bloodwork done, came to find out the machines are not calibrated enough or well enough resulting in a catastrophic misdiagnosis that I dealt with for 9 months. Went to a different lab to find out I was completely fine. Pretty horrifying experience.

    They don't do appointments. I came here on a Saturday morning at 7:29am (they open at 7:30) and…read morethere was already a huge line. They opened the doors and gave a number to each person in line. I was number 34. When they call your number you give your ID and Insurance card. They give you a cup and you do your urine sample in the public restroom outside the clinic and you HOLD ON TO IT. Then they call your name to go in for your blood to be drawn. Start to finish, I was there for exactly 2 hours. They were organized in the way they handled the huge amount of people. They had 2 nurses inside taking blood. One nurse handling the intake. And another doing Misc organizing/managing. I have gone here in the afternoon once before and it was very quick and everything was done inside the clinic. I just think Saturday mornings are just extremely busy for them. Having appointments would be helpful, but they do things smoothly for the amount of people they're seeing in a day.

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    Sun Clinical Laboratories - Hours 1/2026

    Hours 1/2026

    Sun Clinical Laboratories - Early morning schedule for bloodwork

    Early morning schedule for bloodwork

    Sun Clinical Laboratories

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    Arcadia MRI & Imaging Center - diagnosticimaging - Updated May 2026

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