Always fast and efficient. Great place to get labs done. My go to spot for lab work. It's so much…read morequicker than most places for lab work.

I sent an employee here for a non-DOT drug screen, and I received a phone call saying that they…read morecould not perform the screening with the custody and control provided. We work with a consortium so I tried to refer the administrator to them, and she scolded me and said, "as an HR person you should know these things." The more I tried to explain, the more she interrupted me and refused to listen to what I was trying to say, just kept talking louder and faster! All while my employee was standing there waiting. I won't send any employees here again, not a good experience for them or me. The woman I was speaking with also told me she was the owner of the business, but there is a reply from Kevin below.

I am a Kaiser patient but thankful to the high heavens ALL VALLEY accepts KAISER insurance- what a…read morerelief because the closest urgent care to me is about an hour and a half. All of the staff was so incredibly friendly, my wait was less than 15 minutes, I saw PA Lei - and I am obsessed. I may never go to KAISER again lol She was so friendly, thorough, extremely relatable, listened to my concerns and made me feel completely at ease. I cannot say enough incredible things about my experience. If I could give her a 10 star, I absolutely would .

I recently traveled abroad to some remote tropical places and returned home feeling very unwell. I…read moredidn't think my situation necessarily warranted an emergency room visit, but I wanted to be evaluated and tested quickly for mosquito-borne viruses in case intervention was needed. I very rarely use urgent care facilities, so when I needed one, I turned to Yelp and was pleased with the overall reviews of All Valley Urgent Care. I called ahead and confirmed they could accept me as a walk in right away. I visited All Valley on a late Friday afternoon and was seen by a Physician Assistant within 30 minutes of my arrival. The PA listened to my breathing, checked my ears, nose, and throat, and told me they might have heard fluid in my lungs justifying a chest x-ray to rule out pneumonia in addition to standard rapid testing for flu and Covid. I knew I didn't have the flu or Covid based on my symptoms, but I didn't know about pneumonia so I agreed. They did the chest X-ray on site and all three tests returned negative. The PA told me they would send a prescription to my pharmacy for a basic albuterol inhaler to help me with my breathing and that they would also send lab orders to Quest Diagnostics for me to have my blood drawn to test for viruses the next day. The PA didn't know what blood tests to request, so the PA said they would do some research. I left the facility without any real answers. So now for the review. On the positive side, the PA was nice and even though it was clear the PA didn't have confidence in their knowledge about what tests to order for given my situation, I'll give them a pass on that because my circumstances were certainly not very common. I also give the PA credit for knowing and admitting when they needed to do research. The nurse/x-ray tech was also very nice and the facility is new and clean. On the negative side: 1. Upon checking out, I specifically asked the front desk staff if they would be sending my prescription to the pharmacy I requested. She viewed her computer and said "yes" before giving me a dismissive look. Nevertheless, the prescription for the albuterol inhaler was never sent to my pharmacy. When I called All Valley back a few days later, I was told that they couldn't find any notation in my chart indicating I was given a prescription. I was also told the PA I saw was not working that day, and that the current provider on duty wouldn't issue the prescription without evaluating me personally. The only option I was given was to come in for a new evaluation. My case was somewhat unusual and recent, so I knew the PA would remember me... I therefore asked All Valley to call the PA at home and they refused. So just to reiterate... All Valley wanted me to pay for a new visit and spend the time to come in and be reevaluated by a new provider just to fix their prescription mistake, they refused to call the PA to get the OK to send the original prescription, and all of this drama and resistance was over a basic albuterol inhaler, not some type of dangerous or highly restrictive drug. 2. The lab order the PA sent to Quest Diagnostic was insufficient to cover the possible mosquito-borne viruses present in the regions to which I traveled. Even the Quest Diagnostics staff knew this but they couldn't change the order. So, I had to reach out to my primary care doctor who sent me back to Quest Diagnostics a second time with new lab orders for much more extensive bloodwork. 3. The front office person on duty during my visit was a bit on the cold/curt side, but not unprofessional. 4. I was feeling awful when I arrived at All Valley, and I wanted to check in as quick as possible using regular paper forms. Despite this, I was directed to use a QR code posted at the front desk and to use my mobile phone to do everything including completing the medical questionnaire and taking images of my insurance card while seated in the lobby. As you might imagine, typing lots of information using my thumbs on a small phone keypad is not fun to do when you feel terrible. It is important to note, I was the only person in the waiting room during my visit and there were three workers at the front desk just chatting with each other who could have easily helped me. 5. Before I left All Valley, the PA told me he would add me to the call back list and someone would call me to check in on me the next day to see how my symptoms were progressing. That would have been a very nice touch, but no one ever called. 6. When I called several days later to discuss the prescription issue, I was simply told to return to the clinic to be evaluated again by the on-duty provider. That insistence, combined with having a chest X-ray I doubt I really needed given my symptoms, certainly makes me question whether billing is the priority. I am disappointed. This facility can do better and I won't return. Fortunately I can rely on my primary care physician to take it from here.

Highly recommended for people like me who have mobility issues and don't like driving far and…read morehaving to wait in long lines at Labcorp to have their labs drawn. After scheduling my appointment through the website, one of their phlebotomists named Daniel called me to confirm the details of my lab draw. Every thing from point of contact to the blood draw was a five star experience. Nothing beats having your blood drawn in the comfort and convenience of your own home. Definitely will be using their services again very soon!!!

Scheduled an appointment a month ago because I needed a morning appointment for fasting routine…read morelabs. Showed up at 7:15 and they are closed. No notice. Sent me an email at my scheduled time that I need to reschedule. Only appointments in a morning are in Beaumont or Redlands another month from now. This place is terrible.

This location in Yucaipa is courteous friendly and on time I have been a walk in three times with…read morefast service not to mentions they all have gentle hands while doing blood draws I have been getting blood draws for over ten years so I know the difference between good and bad needle sticking don't forget to schedule an appt.

Richard went above and beyond to make sure I was taken care of after having an awful time at the…read moreother location. He listened and did what my doctor recommended and agreed with that course of action. After being treated so poorly it was really wonderful to be treated like a human by all of the staff I encountered including the front desk girls.

The front of house is 1 star. Not friendly, not charismatic…read moreand slow as ever. They don't even check in with the people infront to see if they have checked in etc. The back of house nurses are nice and informative. They are quick and responsive with great energy. The doctor is a bit dry but nice and responsive.

I've been to this urgent care a few times before and have usually had a positive experience, which…read moreis why I'm leaving this review. My most recent visit felt very different. The provider who saw me seemed rushed and the interaction felt brief and impersonal, even though I was the only patient there at the time. I left feeling like my concerns weren't fully heard or addressed. I understand healthcare settings can get busy, but I value feeling listened to and not hurried through an appointment. I'm hoping this was just an off day, because I've had better experiences here in the past. I wanted to share this feedback in case it helps improve the patient experience moving forward.

This urgent care facility will be my place to go in the future. They get five stars for…read morecleanliness, efficiency, fast, and friendly care from the time you enter, processing and see the doctor. I was there for a chronic cough and wheezing that I have had for three months. Dr. Bassler I took his time with me and ordered a chest x-ray, which was done quickly. Some medication was administered there and I received prescription prescriptions, which I think will have a positive effect. I was scheduled to come in at 11:30 AM and was out by 12:30.

Been here since 9:50am it is now 12:40pm and im barley leaving honestly once in its fast and…read moreconvenient but the almost 3 hour wait is ridiculous place is too small to deal with all these people

I came in for a walk-in drug test in the late afternoon, and there was no wait. The staff was super…read morepolite, and I was in and out quickly. I would definitely recommend this place!

Always have a good experience here. Staff is super nice & service is always on point.read more

Great staff, easy to get an appointment with. Doctors take time to listen to the patient. Pharmacy…read moreon site. No charge if you are Native American. Dental, lab and eye care on site as well.