The team at ABT labs was amazing! Very professional and very fast. I got the results emails to me…read morebefore I even got back home. The testing site was very clean and Aaron the owner took time to explain how the different testing works and who need what kind of testing. With the way things are with flu season coming up I know that I will have to use this mobile test site again and would definitely recommend it due to their speed and efficiency. Thanks guys!

Super professional staff easy to go, get tested and get results quick! Staff is very knowledgeable…read moreand helpful with any questions you may have! Definitely recommend them!!

I am a Kaiser patient but thankful to the high heavens ALL VALLEY accepts KAISER insurance- what a…read morerelief because the closest urgent care to me is about an hour and a half. All of the staff was so incredibly friendly, my wait was less than 15 minutes, I saw PA Lei - and I am obsessed. I may never go to KAISER again lol She was so friendly, thorough, extremely relatable, listened to my concerns and made me feel completely at ease. I cannot say enough incredible things about my experience. If I could give her a 10 star, I absolutely would .

I recently traveled abroad to some remote tropical places and returned home feeling very unwell. I…read moredidn't think my situation necessarily warranted an emergency room visit, but I wanted to be evaluated and tested quickly for mosquito-borne viruses in case intervention was needed. I very rarely use urgent care facilities, so when I needed one, I turned to Yelp and was pleased with the overall reviews of All Valley Urgent Care. I called ahead and confirmed they could accept me as a walk in right away. I visited All Valley on a late Friday afternoon and was seen by a Physician Assistant within 30 minutes of my arrival. The PA listened to my breathing, checked my ears, nose, and throat, and told me they might have heard fluid in my lungs justifying a chest x-ray to rule out pneumonia in addition to standard rapid testing for flu and Covid. I knew I didn't have the flu or Covid based on my symptoms, but I didn't know about pneumonia so I agreed. They did the chest X-ray on site and all three tests returned negative. The PA told me they would send a prescription to my pharmacy for a basic albuterol inhaler to help me with my breathing and that they would also send lab orders to Quest Diagnostics for me to have my blood drawn to test for viruses the next day. The PA didn't know what blood tests to request, so the PA said they would do some research. I left the facility without any real answers. So now for the review. On the positive side, the PA was nice and even though it was clear the PA didn't have confidence in their knowledge about what tests to order for given my situation, I'll give them a pass on that because my circumstances were certainly not very common. I also give the PA credit for knowing and admitting when they needed to do research. The nurse/x-ray tech was also very nice and the facility is new and clean. On the negative side: 1. Upon checking out, I specifically asked the front desk staff if they would be sending my prescription to the pharmacy I requested. She viewed her computer and said "yes" before giving me a dismissive look. Nevertheless, the prescription for the albuterol inhaler was never sent to my pharmacy. When I called All Valley back a few days later, I was told that they couldn't find any notation in my chart indicating I was given a prescription. I was also told the PA I saw was not working that day, and that the current provider on duty wouldn't issue the prescription without evaluating me personally. The only option I was given was to come in for a new evaluation. My case was somewhat unusual and recent, so I knew the PA would remember me... I therefore asked All Valley to call the PA at home and they refused. So just to reiterate... All Valley wanted me to pay for a new visit and spend the time to come in and be reevaluated by a new provider just to fix their prescription mistake, they refused to call the PA to get the OK to send the original prescription, and all of this drama and resistance was over a basic albuterol inhaler, not some type of dangerous or highly restrictive drug. 2. The lab order the PA sent to Quest Diagnostic was insufficient to cover the possible mosquito-borne viruses present in the regions to which I traveled. Even the Quest Diagnostics staff knew this but they couldn't change the order. So, I had to reach out to my primary care doctor who sent me back to Quest Diagnostics a second time with new lab orders for much more extensive bloodwork. 3. The front office person on duty during my visit was a bit on the cold/curt side, but not unprofessional. 4. I was feeling awful when I arrived at All Valley, and I wanted to check in as quick as possible using regular paper forms. Despite this, I was directed to use a QR code posted at the front desk and to use my mobile phone to do everything including completing the medical questionnaire and taking images of my insurance card while seated in the lobby. As you might imagine, typing lots of information using my thumbs on a small phone keypad is not fun to do when you feel terrible. It is important to note, I was the only person in the waiting room during my visit and there were three workers at the front desk just chatting with each other who could have easily helped me. 5. Before I left All Valley, the PA told me he would add me to the call back list and someone would call me to check in on me the next day to see how my symptoms were progressing. That would have been a very nice touch, but no one ever called. 6. When I called several days later to discuss the prescription issue, I was simply told to return to the clinic to be evaluated again by the on-duty provider. That insistence, combined with having a chest X-ray I doubt I really needed given my symptoms, certainly makes me question whether billing is the priority. I am disappointed. This facility can do better and I won't return. Fortunately I can rely on my primary care physician to take it from here.

I have been going to Dr. Fredrick Loyds office for over 7 years, and I have always been very…read moresatisfied with the care and attention I have received." "I would definitely recommend Dr. Fredrick Loyds and his office to anyone looking for a great doctor and a comfortable, professional environment." I have read some negative notes however I get that we are not satisfied nor are we patient when we want to be attended on an ASAP status, however all medical facilities no matter which one it is are always slammed and busy with that one patient or another, in person or on the phone making appointment's with medical issues, medical charts, with referrals or prescriptions etc... but regardless we throw a fit when we can't get any assistance on the drop of a dime like NOW! We tend to blow up stating we're not satisfied, immediately writing negative comments and poor reviews but the truth is they have a list of patients not just that one at that moment. Did we seem to forget 2020/Covid, where all the personnel in the medical field were running around like chickens without a head, working endless hours around the clock trying to help and assist with every single being in clinics and hospitals.... Well, I haven't forgotten people were dying by themselves with no visitors while everyone in the medical field didn't see their family members for hours and days in and out. Remember that? Just stop it! And be fair I personally but my and my family members health in they're hands over and over. The office manager is fairly new and has made an extreme amount of new changes with staff, front office, phones and new availabilities to patients. I refer my doctor MD Frederick Lloyds office out at any given moment. I love my physician and wouldn't trade him for anyone else!

6/9/2017 - I've increased the stars to 3. I've worked with the office manager and staff over the…read morepast 6 months and customer service has increased dramatically. I love Dr. Wyman and find him to be an excellent doctor and highly recommend him. My suggestion if you have any issues with customer service, contact the office manager immediately so she can deal with any issues. _____________________________________________ The absolute worst customer service at this practice that I've ever experienced. They do not return phone calls; ever. They ignore requests for refills from pharmacies and always say they did not receive the requests. I've had multiple requests for refills or new prescription starts cancelled due to them not responding to the requests. When this happens at more than one pharmacy, I can no longer believe their excuses. It doesn't matter the issue or need, these people just don't respond. This happens with both my account and my husbands. We've dealt with this ineptitude for 2 years now and it just doesn't get any better. If you have another choice in provider, I suggest you choose anyone but these people. I'm changing my provider. _____________________________________________ 10/10/2016 - After leaving another message for the office manager telling her I was filing a complaint with my insurance company, she finally called me back today. Got the excuse that their fax number had changed but she's going to call the mail order pharmacy tomorrow morning to get everything fixed. Sad that I had to threaten them with reporting them before I got a call back. I did report them so maybe my insurance company called them? Who knows but I still wouldn't recommend this practice. _____________________________________________ 10/12/2016 - Gave credit too soon. Office manager was to call back yesterday morning to do a conference call to resolve the order issue. Never heard from her and nothing again this morning. Seriously, this office is just horrible.

this place messed up my daughter they started her trizepatide at 2.5 MG and she went to the…read morehospital she couldn't eat or drink I hope this place shuts down. Cause wtf after doing more research that was not normal dosage

Friendly staff and good products with a lot of selection depending on what you are trying to…read moreimprove.

I've been to this urgent care a few times before and have usually had a positive experience, which…read moreis why I'm leaving this review. My most recent visit felt very different. The provider who saw me seemed rushed and the interaction felt brief and impersonal, even though I was the only patient there at the time. I left feeling like my concerns weren't fully heard or addressed. I understand healthcare settings can get busy, but I value feeling listened to and not hurried through an appointment. I'm hoping this was just an off day, because I've had better experiences here in the past. I wanted to share this feedback in case it helps improve the patient experience moving forward.

This urgent care facility will be my place to go in the future. They get five stars for…read morecleanliness, efficiency, fast, and friendly care from the time you enter, processing and see the doctor. I was there for a chronic cough and wheezing that I have had for three months. Dr. Bassler I took his time with me and ordered a chest x-ray, which was done quickly. Some medication was administered there and I received prescription prescriptions, which I think will have a positive effect. I was scheduled to come in at 11:30 AM and was out by 12:30.

Used for an elective urine drug test for a loved one. Very helpful and accommodating staff. Office…read morewas clean and functional. Able to provide official report and chain of custody for specimen. Highly recommend for these type If needs and more. Also cost effective and able to get us in quickly.

The lady at the front desk was really rude. Her name is Vanessa, as she proceeded with a urine test…read morethere was used toilet paper and someone else's pee still in the toilet bowl. I asked if the toilet can be flushed and she refused and said no. I was flabbergasted and concerned to found this as normal procedure. It was really unprofessional and unsanitary. I have worked in the health care industry know this is not how procedures should be done. As a woman I feel violated and wouldn't want anyone else to go through this same experience I had.

Richard went above and beyond to make sure I was taken care of after having an awful time at the…read moreother location. He listened and did what my doctor recommended and agreed with that course of action. After being treated so poorly it was really wonderful to be treated like a human by all of the staff I encountered including the front desk girls.

The front of house is 1 star. Not friendly, not charismatic…read moreand slow as ever. They don't even check in with the people infront to see if they have checked in etc. The back of house nurses are nice and informative. They are quick and responsive with great energy. The doctor is a bit dry but nice and responsive.